Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

BSOD on shutdown


  • Please log in to reply
3 replies to this topic

#1 A8HTPC

A8HTPC

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:08:14 PM

Posted 29 June 2013 - 09:19 PM

I attached the BSOD Memory Dump which I am getting after shutting down the vista PC I am working on.

This PC was locking up and crashing after a few seconds of booting before I did a factory recovery on it. Now it runs really good...little slow but this occasional BSOD is troubling me.

 

Acer Aspire x3200 desktop

Windows Vista 64

4gb Ram DDR2

 

I am thinking a hardware problem but not sure maybe someone can help me out.

 

 

Attached Files



BC AdBot (Login to Remove)

 


#2 hamluis

hamluis

    Moderator


  • Moderator
  • 56,287 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:07:14 PM

Posted 30 June 2013 - 06:52 AM

Please download MiniToolBox  , save it to your desktop and run it.

 

Checkmark the following checkboxes:

  List last 10 Event Viewer log

  List Installed Programs

  List Users, Partitions and Memory size.

 

Click Go and paste the content into your next post.

 

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link.

 

Louis



#3 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,714 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:05:14 PM

Posted 02 July 2013 - 09:48 AM

I would suggest running Memtest86.

 

1) Please download the Memtest86 Pre-Compiled Bootable ISO file.
 
2) Unzip the downloaded memtest86 file.  You will need a program like 7-Zip to unzip this file.
 
3) Inside, you will find the memtest86 file.
 
4) Please download and install ImageBurn.
 
5) Insert blank CD into your CD drive.
 
6) Open ImgBurn, and click on Write image file to disc.
 
ImgBurn1_zps715cb1c2.png
 
7) Click on the Browse for a file... icon:
 
ImgBurn2_zpsaea72ba9.png
 
8) Locate the memtest86 file, and click on the Open button.
 
9) Click on the blue arrow to start burning bootable memtest86 CD.
 
imageburn11_zpse44f577b.png
 
10) Once the CD is created, boot from it, and memtest will automatically start to run.  
 
Please note:  It may be neccessary to change the boot order in the BIOS so the CD/DVD-ROM is the first device in the boot order and the hdd second.
 
Each pass consists of 8 tests, it is suggested that you run at least 7 passes, this will take several hours, you may find it simpler to let it run overnight.  The longer you run the passes the more comprehensive the results will be.
 
If you are running multiple modules and have a failure, remove all but one module and test it separately, continue this with each module till you find the one that failed.  
 
When you discern that a module is good, use it to test each slot to be sure there isn't a problem with one of them.
 
When the test is complete a display similar to the one below will appear.  Note the locations of the Pass and Errors, any Error is indicative of a failed module.
 
memtest1_zps7be717f5.png
 
 
I would also suggest running chkdsk C:/r.
 

Click on the Start orb startorb_zps06e1f985.png , type in cmd in the Search programs and files box.  When cmd is seen in Programs right click on it, then click on Run as administrator.
 
You will see a screen similar to the one below.
 
Screenshot2.jpg
 
 
Type in chkdsk c:/r then press Enter.
 
You will receieve the message "CHKDSK cannot be run because it is in use by another process.  Would you like to schedule this volume to be checked the next time the system restarts?  <Y/N>".
 
Type in Y and press Enter.
 
Restart your computer to start the scan.
 
This will take a while to run, please be patient and allow it to complete the scan.
 
To determine the condition of the hdd I would suggest going to the hdd manufacturer's website and download the diagnostic tool.  These usually will offer a short and a long test, run the longs test.

 


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#4 A8HTPC

A8HTPC
  • Topic Starter

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:08:14 PM

Posted 03 July 2013 - 09:50 AM

Sorry for the late response

 

Fixed

I ran all the updates on the Vista machine and the BSOD seems to have stopped. At the time of the BSOD I had yet to perform all the 200+ windows updates after performing a fresh vista install.

I should have done this before wondering what was wrong.

 

I also ran the memtest86 on bootable CD all night till it performed all 10 test and their were no failures.

 

I handed the PC back since its running tip top. No call backs as of yet.

 

Thanks guys.






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users