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Please Help Me remove Pup.Funmoods Virus


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9 replies to this topic

#1 beachgirl12

beachgirl12

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Posted 29 June 2013 - 06:53 PM

Can anyone please help me remove pup.funmoods virus.  Here's my ADWcleaner  logfile. Please help!! I can't even get on google unless I open it as admin. My computer is getting slower and slower by the minute. please help!

 

 

# AdwCleaner v2.303 - Logfile created 06/29/2013 at 14:48:24
# Updated 08/06/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Vendetta - VENDETTA-HP
# Boot Mode : Normal
# Running from : C:\Users\Vendetta\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\WQT0NMQZ\adwcleaner.exe
# Option [Search]

***** [Services] *****

***** [Files / Folders] *****

File Found : C:\user.js
Folder Found : C:\Program Files (x86)\Common Files\AVG Secure Search
Folder Found : C:\Program Files (x86)\Coupon Companion
Folder Found : C:\Program Files (x86)\MapsGalaxy_39EI
Folder Found : C:\ProgramData\blekko toolbars
Folder Found : C:\Users\Vendetta\AppData\Local\AVG Secure Search
Folder Found : C:\Users\Vendetta\AppData\Local\Coupon Companion
Folder Found : C:\Users\Vendetta\AppData\LocalLow\MapsGalaxy_39EI
Folder Found : C:\Users\Vendetta\AppData\Roaming\OpenCandy

***** [Registry] *****

Key Found : HKCU\Software\AppDataLow\Software\Crossrider
Key Found : HKCU\Software\IGearSettings
Key Found : HKCU\Software\IM
Key Found : HKCU\Software\ImInstaller
Key Found : HKCU\Software\InstallCore
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{8F0B76E1-4E46-427B-B55B-B90593468AC6}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{CFF4DB9B-135F-47C0-9269-B4C6572FD61A}
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{d43b3890-80c7-4010-a95d-1e77b5924dc3}
Key Found : HKLM\Software\AVG Security Toolbar
Key Found : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}
Key Found : HKLM\SOFTWARE\Classes\AppID\{608D3067-77E8-463D-9084-908966806826}
Key Found : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}
Key Found : HKLM\SOFTWARE\Classes\AppID\{D616A4A2-7B38-4DBC-9093-6FE7A4A21B17}
Key Found : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE
Key Found : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL
Key Found : HKLM\SOFTWARE\Classes\S
Key Found : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi
Key Found : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}
Key Found : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE
Key Found : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\FunmoodsSetup_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\FunmoodsSetup_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\incredibar_installer_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\incredibar_installer_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\IncredibarToolbar_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\IncredibarToolbar_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\WajamUpdater_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\WajamUpdater_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{8F0B76E1-4E46-427B-B55B-B90593468AC6}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Found : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin
Key Found : HKLM\Software\Web Assistant
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{933B95E2-E7B7-4AD9-B952-7AC336682AE3}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Found : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\dlnembnfbcpjnepmfjmngjenhhajpdfd
Key Found : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{d43b3890-80c7-4010-a95d-1e77b5924dc3}
Key Found : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Found : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Found : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Found : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Found : HKLM\SOFTWARE\Google\Chrome\Extensions\dlnembnfbcpjnepmfjmngjenhhajpdfd
Key Found : HKLM\SOFTWARE\Google\Chrome\Extensions\dlnembnfbcpjnepmfjmngjenhhajpdfd
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{d43b3890-80c7-4010-a95d-1e77b5924dc3}
Key Found : HKLM\SOFTWARE\Web Assistant
Key Found : HKU\S-1-5-21-1600080454-3371884089-1461514297-1000\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Found : HKU\S-1-5-21-1600080454-3371884089-1461514297-1000\Software\Microsoft\Internet Explorer\SearchScopes\{CFF4DB9B-135F-47C0-9269-B4C6572FD61A}
Key Found : HKU\S-1-5-21-1600080454-3371884089-1461514297-1000\Software\Microsoft\Internet Explorer\SearchScopes\{d43b3890-80c7-4010-a95d-1e77b5924dc3}
Value Found : HKLM\SOFTWARE\Mozilla\Firefox\extensions [{336D0C35-8A85-403a-B9D2-65C292C39087}]
Value Found : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [Avg@toolbar]
Value Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]
Value Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]

***** [Internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16618

[OK] Registry is clean.

-\\ Google Chrome v27.0.1453.116

File : C:\Users\Vendetta\AppData\Local\Google\Chrome\User Data\Default\Preferences

Found [l.7] : urls_to_restore_on_startup = ["hxxp://searchfunmoods.com/?f=1&a=download&chnl=download&cd=2XzuyEtN2Y1L1Qzu0A0CzztCtCtB0C0FtAtBtB0EzyyDyCyEtN0D0Tzu0CtAtAtAtN1L2XzutBtFtBtFtDtFtAyEyE&cr=168767097"]
Found [l.640] : urls_to_restore_on_startup = ["hxxp://www.msn.com/?pc=U018&ocid=U018DHP&dt=062613", "hxxp://searchfunmoods.com/?f=1&a=download&chnl=download&cd=2XzuyEtN2Y1L1Qzu0A0CzztCtCtB0C0FtAtBtB0EzyyDyCyEtN0D0Tzu0CtAtAtAtN1L2XzutBtFtBtFtDtFtAyEyE&cr=168767097"]

*************************

AdwCleaner[R1].txt - [3033 octets] - [29/11/2012 02:00:57]
AdwCleaner[R2].txt - [3093 octets] - [29/11/2012 02:01:35]
AdwCleaner[R3].txt - [9056 octets] - [29/06/2013 14:48:24]

########## EOF - C:\AdwCleaner[R3].txt - [9116 octets] ##########

 



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#2 fireman4it

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Posted 30 June 2013 - 10:23 AM

Hello beachgirl12,
  • Welcome to Bleeping Computer.
  • My name is fireman4it and I will be helping you with your Malware problem.

    Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
  • In the upper right hand corner of the topic you will see a button called Follow This Topic.I suggest you click it and select Immediate E-Mail notification and click on Follow This Topic. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

  • Finally, please reply using the Post button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.
  • I will be analyzing your log. I will get back to you with instructions.
1.
  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • You will be prompted to restart your computer. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
2.
Download and run Junkware Removal Tool. ***Your Anti Virus may see this download as malicious, don't worry continue on.

Please download Junkware Removal Tool to your desktop.
  • shut down your protection software now to avoid potential conflicts.
  • run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator"
    the tool will open and start scanning your system
  • please be patient as this can take a while to complete depending on your system's specifications
  • on completion, a log (JRT.txt) is saved to your desktop and will automatically open
  • post the contents of JRT.txt into your next Reply.
3.
  • Download RogueKiller on the desktop
  • Close all the running processes
  • Under Vista/Seven, right click -> Run as Administrator
  • Otherwise just double-click on RogueKiller.exe
  • When prompted, Click Scan
  • A report should open, give its content to your helper. (RKreport could also be found next to the executable)
  • If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename in winlogon.exe (or winlogon.com) and try again
Things to include in your nex reply::
AdwCleaner log
JRT.txt
Roguekiller log
How is your machine running now?

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#3 beachgirl12

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Posted 30 June 2013 - 03:50 PM

fireman4it  thanks for answering! Here's the information you requested. btw Malwarebytes has 37 pup.funmoods in quarantine do I need to delete these in quarantine?

 

AdwCleaner  ***** I had already hit the delete button last night ** here's the new report

 

# AdwCleaner v2.303 - Logfile created 06/30/2013 at 13:15:14
# Updated 08/06/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Vendetta - VENDETTA-HP
# Boot Mode : Normal
# Running from : C:\Users\Vendetta\Downloads\AdwCleaner.exe
# Option [Delete]

***** [Services] *****

***** [Files / Folders] *****

Deleted on reboot : C:\Program Files (x86)\Common Files\AVG Secure Search

***** [Registry] *****

***** [Internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16618

[OK] Registry is clean.

-\\ Google Chrome v27.0.1453.116

File : C:\Users\Vendetta\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [3033 octets] - [29/11/2012 02:00:57]
AdwCleaner[R2].txt - [3093 octets] - [29/11/2012 02:01:35]
AdwCleaner[R3].txt - [9159 octets] - [29/06/2013 14:48:24]
AdwCleaner[R4].txt - [9164 octets] - [29/06/2013 19:01:48]
AdwCleaner[R5].txt - [1170 octets] - [30/06/2013 13:14:39]
AdwCleaner[S2].txt - [8599 octets] - [29/06/2013 19:02:14]
AdwCleaner[S3].txt - [1107 octets] - [30/06/2013 13:15:14]

########## EOF - C:\AdwCleaner[S3].txt - [1167 octets] ##########

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.4 (05.06.2013:1)
OS: Windows 7 Home Premium x64
Ran by Vendetta on Sun 06/30/2013 at 13:22:10.76
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

 

~~~ Registry Keys

 

~~~ Files

 

~~~ Folders

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sun 06/30/2013 at 13:25:50.51
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

RogueKiller V8.6.1 [Jun 29 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : hxxp://www.adlice.com/forum/
Website : hxxp://www.adlice.com/softwares/roguekiller/
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Vendetta [Admin rights]
Mode : Scan -- Date : 06/30/2013 13:43:12
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 6 ¤¤¤
[HJ POL] HKCU\[...]\System : DisableTaskMgr (0) -> FOUND
[HJ POL] HKCU\[...]\System : DisableRegistryTools (0) -> FOUND
[HJ DESK] HKCU\[...]\ClassicStartMenu : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKCU\[...]\ClassicStartMenu : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
[HJ DESK] HKCU\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKCU\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection :  ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts

 

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: Hitachi HDS721010CLA632 +++++
--- User ---
[MBR] 07185ed6e429773518215d5cd1195edf
[BSP] 1076d8b48db1adb851b9ff6fe337357f : Windows 7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 936902 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 1918982144 | Size: 16865 Mo
User = LL1 ... OK!
User != LL2 ... KO!
--- LL2 ---
[MBR] 4103d575770202c4aca3ed3f9f838287
[BSP] 0f9b5e23e8dc08286b15d02423f6e96f : Windows 7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 226125824 | Size: 300 Mo

Finished : << RKreport[0]_S_06302013_134312.txt >>

 

The computer is running faster but google will only open if I run it as admin.. otherwise it says not responding & the page closes.



#4 fireman4it

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Posted 30 June 2013 - 04:21 PM

1.

Download Windows Repair (all in one) from this site

Install the program then run it.



Go to Start Repairs tab and click Start button.

p22001166.gif


Please ensure that ONLY items seen in the image below are ticked as indicated (they're all checked by default):

p22001647.gif

Click on box next to the Restart System when Finished. Then click on Start.

 

2.

Download and run Junkware Removal Tool. ***Your Anti Virus may see this download as malicious, don't worry continue on. 

Please download Junkware Removal Tool to your desktop.

 

  • shut down your protection software now to avoid potential conflicts.
  • run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator"
    the tool will open and start scanning your system
  • please be patient as this can take a while to complete depending on your system's specifications
  • on completion, a log (JRT.txt) is saved to your desktop and will automatically open
  • post the contents of JRT.txt into your next Reply.

 

 

Things to include in your next reply::

JRt.txt

How is the machine running now?


" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#5 beachgirl12

beachgirl12
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Posted 30 June 2013 - 06:08 PM

OMG YOU are a angel sent miracle worker! I was hopeless till you answered.  I opened google & it opened in lightening speed! God bless you for being a miracle worker. Thank you for spending part of your Sunday helping me.

 

Here is the new log

 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.4 (05.06.2013:1)
OS: Windows 7 Home Premium x64
Ran by Vendetta on Sun 06/30/2013 at 15:58:01.45
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

 

~~~ Registry Keys

 

~~~ Files

 

~~~ Folders

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sun 06/30/2013 at 16:01:17.02
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

I guess this means we beat pup.funmoods? :bananas: I am sooo happy right now! :love4u:



#6 fireman4it

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Posted 01 July 2013 - 07:18 PM

Let's check for any leftovers.

 

 

1.

Please download Malwarebytes Anti-Malware mbamicontw5.gif and save it to your desktop.

  • Important!! When you save the mbam-setup file, rename it to something random (such as 123abc.exe) before beginning the download.
  • Double-click on the renamed file to install, then follow these instructions for doing a Quick Scan in normal mode.
  • Don't forget to check for database definition updates through the program's interface (preferable method) before scanning.
  • If you cannot update Malwarebytes or use the Internet to download any files to the infected computer, manually update the database by following the instructions in FAQ Section A: 4. Issues.


Malwarebytes may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • After completing the scan, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab .
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes when done.


Note: If Malwarebytes encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes from removing all the malware.

-- Some types of malware will target Malwarebytes and other security tools to keep them from running properly. If that's the case, use Malwarebytes Chameleon and follow the onscreen instructions. The Chameleon folder can be accessed by opening the program folder for Malwarebytes Anti-Malware (normally C:\Program Files\Malwarebytes' Anti-Malware or C:\Program Files (x86)\Malwarebytes' Anti-Malware).

 

2.

I'd like us to scan your machine with ESET OnlineScan

  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the [img]http://www.bleepstatic.com/fhost/uploads/0/esetonlinebtn.png[/img]  button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the [b]Finish button.

 

Things to include in your next reply::

MBAM log

Eset log

How is your machine running now?.


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#7 beachgirl12

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Posted 01 July 2013 - 11:46 PM

Here's the info you requested. Sorry it took forever to scan

 

 

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.07.01.08

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16618
Vendetta :: VENDETTA-HP [administrator]

7/1/2013 5:53:04 PM
mbam-log-2013-07-01 (17-53-04).txt

Scan type: Full scan (C:\|D:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 438109
Time elapsed: 1 hour(s), 4 minute(s), 50 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

 

 

Eset Scan

 

C:\Program Files (x86)\Hide My IP 2009\PCTest.exe MSIL/NetTool.HideIP.A application cleaned by deleting - quarantined

 

 

I hope I did it right



#8 fireman4it

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Posted 02 July 2013 - 12:01 PM

Hello, beachgirl12.
Congratulations! You now appear clean! :cool:
  • Double click on adwcleaner.exe to run the tool.
  • Click on Uninstall.
  • Confirm with yes.
Are things running okay? Do you have any more questions?

System Still Slow?
You may wish to try StartupLite. Simply download this tool to your desktop and run it. It will explain any optional auto-start programs on your system, and offer the option to stop these programs from starting at startup. This will result in fewer programs running when you boot your system, and should improve preformance.
If that does not work, you can try the steps mentioned in Slow Computer/browser? Check Here First; It May Not Be Malware.

We Need to Clean Up Our Mess
  • Download OTC by OldTimer and save it to your desktop.
  • Double click OTC_Icon.jpg icon to start the program. If you are using Vista, please right-click and choose run as administrator
  • Then Click the big CleanUp.jpg button.
  • You will get a prompt saying "Being Cleanup Process". Please select Yes.
  • Restart your computer when prompted.
Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically. Vista and Windows 7 users can refer to these links: Create a New Restore Point in Vista or Windows 7 and %5BB%5DDisk Cleanup in Vista[/b].


    One of the most common questions found when cleaning malware is "how did my machine get infected?"

    There are a variety of reasons, but the most common ones are that you are not practicing Safe Internet, you are not running the proper security software or that your computer's security settings are set too low.

    Below I have outlined a series of categories that outline how you can increase the security of your computer to help reduce the chance of being infected again in the future.

    Do not use P2P programs
    Peer-to-peer or file-sharing programs (such as uTorrent, Limewire and Bitorrent) are probably the primary route of infection nowadays. These programs allow file sharing between users as the name(s) suggest. It is almost impossible to know whether the file you’re downloading through P2P programs is safe.

    It is therefore possible to be infected by downloading infected files via peer-to-peer programs and so I recommend that you do not use these programs. Should you wish to use them, they must be used with extreme care. Some further reading on this subject, along with included links, are as follows: "File-Sharing, otherwise known as Peer To Peer" and "Risks of File-Sharing Technology."

    In addition, P2P programs facilitate cyber crime and help distribute pirated software, movies and other illegal material.

    Practice Safe Internet
    Another one of the main reasons people get infected in the first place is that they are not practicing Safe Internet. You practice Safe Internet when you educate yourself on how to properly use the Internet through the use of security tools and good practice. Knowing how you can get infected and what types of files and sites to avoid will be the most crucial step in keeping your computer malware free. The reality is that the majority of people who are infected with malware are ones who click on things they shouldn't be clicking on. Whether these things are files or sites it doesn't really matter. If something is out to get you, and you click on it, it most likely will.

    Below are a list of simple precautions to take to keep your computer clean and running securely:
    • If you receive an attachment from someone you do not know, DO NOT OPEN IT! Simple as that. Opening attachments from people you do not know is a very common method for viruses or worms to infect your computer.
    • If you receive an attachment and it ends with a .exe, .com, .bat, or .pif do not open the attachment unless you know for a fact that it is clean. For the casual computer user, you will almost never receive a valid attachment of this type.
    • If you receive an attachment from someone you know, and it looks suspicious, then it probably is. The email could be from someone you know who is themselves infected with malware which is trying to infect everyone in their address book. A key thing to look out for here is: does the email sound as though it’s from the person you know? Often, the email may simply have a web link or a “Run this file to make your PC run fast” message in it.
    • If you are browsing the Internet and a popup appears saying that you are infected, ignore it!. These are, as far as I am concerned, scams that are being used to scare you into purchasing a piece of software. For an example of these types of pop-ups, or Foistware, you should read this article: Foistware, And how to avoid it.
      There are also programs that disguise themselves as Anti-Spyware or security products but are instead scams. Removal instructions for a lot of these "rogues" can be found here.
    • Another tactic to fool you on the web is when a site displays a popup that looks like a normal Windows message or alert. When you click on them, though, they instead bring you to another site that is trying to push a product on you, or will download a file to your PC without your knowledge. You can check to see if it's a real alert by right-clicking on the window. If there is a menu that comes up saying Add to Favorites... you know it's a fake. DO NOT click on these windows, instead close them by finding the open window on your Taskbar, right click and chose close.
    • Do not visit pornographic websites. I know this may bother some of you, but the fact is that a large amount of malware is pushed through these types of sites. I am not saying all adult sites do this, but a lot do, as this can often form part of their funding.
    • When using an Instant Messaging program be cautious about clicking on links people send to you. It is not uncommon for infections to send a message to everyone in the infected person's contact list that contains a link to an infection. Instead when you receive a message that contains a link you should message back to the person asking if it is legit.
    • Stay away from Warez and Crack sites! As with Peer-2-Peer programs, in addition to the obvious copyright issues, the downloads from these sites are typically overrun with infections.
    • Be careful of what you download off of web sites and Peer-2-Peer networks. Some sites disguise malware as legitimate software to trick you into installing them and Peer-2-Peer networks are crawling with it. If you want to download files from a site, and are not sure if they are legitimate, you can use tools such as BitDefender Traffic Light, Norton Safe Web, or McAfee SiteAdvisor to look up info on the site and stay protected against malicious sites. Please be sure to only choose and install one of those tool bars.
    • DO NOT INSTALL any software without first reading the End User License Agreement, otherwise known as the EULA. A tactic that some developers use is to offer their software for free, but have spyware and other programs you do not want bundled with it. This is where they make their money. By reading the agreement there is a good chance you can spot this and not install the software.
      Sometimes even legitimate programs will try to bundle extra, unwanted, software with the program you want - this is done to raise money for the program. Be sure to untick any boxes which may indicate that other programs will be downloaded.
    Keep Windows up-to-date
    Microsoft continually releases security and stability updates for its supported operating systems and you should always apply these to help keep your PC secure.
    • Windows XP users
      You should visit Windows Update to check for the latest updates to your system. The latest service pack (SP3) can be obtained directly from Microsoft here.
    • Windows Vista users
      You should run the Windows Update program from your start menu to access the latest updates to your operating system (information can be found here). The latest service pack (SP2) can be obtained directly from Microsoft here.
    • Windows 7 users
      You should run the Windows Update program from your start menu to access the latest updates to your operating system (information can be found here). The latest service pack (SP1) can be obtained directly from Microsoft here
    Keep your browser secure
    Most modern browsers have come on in leaps and bounds with their inbuilt, default security. The best way to keep your browser secure nowadays is simply to keep it up-to-date.

    The latest versions of the three common browsers can be found below:Use an AntiVirus Software
    It is very important that your computer has an up-to-date anti-virus software on it which has a real-time agent running. This alone can save you a lot of trouble with malware in the future.
    See this link for a listing of some online & their stand-alone antivirus programs: Virus, Spyware, and Malware Protection and Removal Resources, a couple of free Anti-Virus programs you may be interested in are Microsoft Security Essentials and Avast.

    It is imperative that you update your Antivirus software at least once a week (even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out. If you use a commercial antivirus program you must make sure you keep renewing your subscription. Otherwise, once your subscription runs out, you may not be able to update the programs virus definitions.

    Use a Firewall
    I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly.

    All versions of Windows starting from XP have an in-built firewall. With Windows XP this firewall will protect you from incoming traffic (i.e. hackers). Starting with Windows Vista, the firewall was beefed up to also protect you against outgoing traffic (i.e. malicious programs installed on your machine should be blocked from sending data, such as your bank details and passwords, out).

    In addition, if you connect to the internet via a router, this will normally have a firewall in-built.

    Some people will recommend installing a different firewall (instead of the Windows’ built one), this is personal choice, but the message is to definitely have one! For a tutorial on Firewalls and a listing of some available ones see this link: Understanding and Using Firewalls

    Install an Anti-Malware program
    Recommended, and free, Anti-Malware programs are Malwarebytes Anti-Malware and SuperAntiSpyware.

    You should regularly (perhaps once a week) scan your computer with an Anti-Malware program just as you would with an antivirus software.

    Make sure your applications have all of their updates
    It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is very important to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities (such as Adobe Reader and Java). You can check these by visiting Secunia Software Inspector.

    Follow this list and your potential for being infected again will reduce dramatically.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

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#9 beachgirl12

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Posted 02 July 2013 - 04:25 PM

I did everything you said..  I created a new restore point ...I deleted old restore points. updated Java. Did disk cleanup/ old timer etc... I am happy to report that my computer is running very fast & most of all I can Google again! Thank you for saving my life! You for sure measure up to your name. "Fireman" you put out the Malware/Virus in it's tracks! It's people like you that make the world a better place!



#10 fireman4it

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Posted 04 July 2013 - 11:34 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

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