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WHat should I do ?


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#1 saravananr

saravananr

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Posted 29 June 2013 - 01:37 PM

I had formatted my  laptop very recently and installed kingsoft free antivirus and was running my computer smoothly . Also , I then changed the antivirus to MSE . Now I am facing a big problem . !

 

Whenever some kind of heavy work ( not utlising too much memory but ...) is carried out on my laptop , it gets shutdown unexpectedly at the end of the process , eg: exporting powerpoint presentation to a video leads to unexpected shutdown of my laptop . This has happened nearly 6-7 times for me . It gets shutdown only while doing any specific activity . I even carried out a scan with ESET ONLINE SCANNER !

 

I need some help to get my laptop to normal !

 

Plz help me .........

 

Look forward for your reply ! 

 



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#2 boopme

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Posted 29 June 2013 - 10:03 PM

Hello please post this log

 

Please download MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:

  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

 

Please Download TDSSkiller
Launch it.
Click on change parameters-Select TDLFS file system
Click on "Scan".
Please post the LOG report(log file should be in your C drive)

Do not change the default options on scan results.


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