Hi! I need to know where to begin as well. My pc is far beyond saving I believe and I have alot of questions. I have missing drivers as well as missing files, folders, .dlls, shortcuts path is dead, start menu is dead, no sound, can't download, no updates to any programs or windows updates, I have win xp sp3 32 bit and had pre8 and now it has popped back to IE6, Google Chrome connects to internet but IE won't, and if a download does make it through it isn't recognized by my pc. I have to go to program files and bring up a program already loaded just to scan for more virus. It's shot! I had sent pics to justCloud and was fine until then, but Cloud took all my programs and i brought them back but with a trojan and 37 items that were malware and bots and I don't know what else. i think I am clean now (microsoft malicious malware removal) and need to repair from xp disk but will that replace my drivers that are missing? Lots of drivers. If it does, then can I wipe it clean and install my xp disk program again? I don't know much at all about computers so if this is going to be complicated please spoonfeed me! LOL! I just can't fix it, I have tried cmds from microsoft that didn't work to try and restore so I guess I'm missing some crucial info. I have tried sfc/scannow and it didn't work either. the f11 key doesn't work either. I have a number of errors when trying to download or connect IE to the internet. Do you think my pc can be repaired with the xp disk? If all I need are drivers in place will the disk replace them? Please let me know what to do. Thanks so much! Tammie
Edited by hamluis, 29 June 2013 - 10:34 AM.
PM sent new OP - Hamluis.