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W32 Worm Virus Win 7 Security Cleaner (or similar)

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#1 linda10


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Posted 29 June 2013 - 06:02 AM

Have the exact issues as described on your website for the virus that gives you the fake security messages and wont allow you to open any program. I have tried following your removal instructions and was looking good but then restarted my computer and it was still there.


Attached File  attach.txt   13.45KB   0 downloadsI had Norton anti-virus however at some stage in the last couple of weeks I lost it, and as it was paid for, I was waiting for a reply from Norton as to how to download it again without having to pay for it again (logged in but showed no order history for me, and showed no programs available/purchased for me, and no automatic renewals - nightmare, and has been over a week since I messaged them and no response!!). Of course while I was waiting for them to get back to me, I have now managed to get this virus!! Help. PLEASE!! Thanks!! Linda


DDS (Ver_2012-11-20.01) - NTFS_x86 NETWORK
Internet Explorer: 10.0.9200.16618
Run by Coran at 22:47:00 on 2013-06-29
Microsoft Windows 7 Ultimate   6.1.7601.1.1252.64.1033.18.2047.1460 [GMT 12:00]
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
============== Running Processes ================
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k secsvcs
============== Pseudo HJT Report ===============
uStart Page = hxxp://nz.yahoo.com/
uDefault_Page_URL = hxxp://www.asus.com
BHO: DivX Plus Web Player HTML5 <video>: {326E768D-4182-46FD-9C16-1449A49795F4} - c:\program files\divx\divx plus web player\ie\divxhtml5\DivXHTML5.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [AdobeBridge] <no file>
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [Logitech Download Assistant] c:\windows\system32\rundll32.exe c:\windows\system32\LogiLDA.dll,LogiFetch
mRun: [DivXMediaServer] c:\program files\divx\divx media server\DivXMediaServer.exe
mRun: [DivXUpdate] "c:\program files\divx\divx update\DivXUpdate.exe" /CHECKNOW
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
StartupFolder: c:\users\coran\appdata\roaming\micros~1\windows\startm~1\programs\startup\fedexd~1.lnk - c:\program files\fedex\fedex desktop\FedEx Desktop.exe
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_70C5B381380DB17F.dll/cmsidewiki.html
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - hxxp://download.divx.com/player/DivXBrowserPlugin.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer =
TCP: Interfaces\{B630F1D4-F95F-426F-A0F6-A81B6B633C75} : DHCPNameServer =
TCP: Interfaces\{D34BCC03-297B-4321-9E6D-99950F94DF8F} : DHCPNameServer =
TCP: Interfaces\{D93E9DF4-D845-49AC-9049-2B51A29F3424} : DHCPNameServer =
TCP: Interfaces\{D93E9DF4-D845-49AC-9049-2B51A29F3424}\353484F4F4C4254464C41445 : DHCPNameServer =
TCP: Interfaces\{D93E9DF4-D845-49AC-9049-2B51A29F3424}\36573747F6D6 : DHCPNameServer =
TCP: Interfaces\{D93E9DF4-D845-49AC-9049-2B51A29F3424}\67F6461666F6E65623030373 : DHCPNameServer =
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
SSODL: WebCheck - <orphaned>
============= SERVICES / DRIVERS ===============
R1 NEOFLTR_650_14599;Juniper Networks TDI Filter Driver (NEOFLTR_650_14599);c:\windows\system32\drivers\NEOFLTR_650_14599.SYS [2009-12-30 77608]
R3 NETw5s32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 32 Bit;c:\windows\system32\drivers\NETw5s32.sys [2009-9-15 6114816]
S2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2009-7-14 20992]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2009-8-18 176128]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 FsUsbExService;FsUsbExService;c:\windows\system32\FsUsbExService.Exe [2012-12-7 233472]
S2 MBAMScheduler;MBAMScheduler;d:\downloads\malwarebytes' anti-malware\mbamscheduler.exe [2013-6-29 418376]
S2 MBAMService;MBAMService;d:\downloads\malwarebytes' anti-malware\mbamservice.exe [2013-6-29 701512]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2013-6-3 162408]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-14 229888]
S3 FsUsbExDisk;FsUsbExDisk;c:\windows\system32\FsUsbExDisk.Sys [2012-12-7 36608]
S3 massfilter;ZTE Mass Storage Filter Driver;c:\windows\system32\drivers\massfilter.sys [2010-10-21 9216]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2013-6-29 22856]
S3 Netaapl;Apple Mobile Device Ethernet Service;c:\windows\system32\drivers\netaapl.sys [2011-8-2 18432]
S3 NETw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\NETw5v32.sys [2010-1-23 4233728]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2011-6-21 15872]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2011-6-21 52224]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-6-4 1343400]
=============== Created Last 30 ================
2013-06-29 09:11:50 -------- d-----w- c:\users\coran\appdata\roaming\Malwarebytes
2013-06-29 09:11:32 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-06-29 09:11:32 -------- d-----w- c:\programdata\Malwarebytes
2013-06-29 09:10:32 -------- d-----w- c:\users\coran\appdata\local\Programs
2013-06-29 07:50:56 855552 ----a-w- c:\programdata\tdefender.exe
2013-06-28 23:48:50 7068072 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{f960acd1-b89b-4390-9980-909d0538a311}\mpengine.dll
2013-06-26 05:59:11 -------- d-----w- c:\windows\rescache
2013-06-25 20:42:18 1230336 ----a-w- c:\windows\system32\WindowsCodecs.dll
2013-06-25 20:21:33 9728 ---ha-w- c:\windows\system32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
2013-06-17 21:52:20 1505280 ----a-w- c:\windows\system32\d3d11.dll
2013-06-17 21:52:17 492544 ----a-w- c:\windows\system32\win32spl.dll
2013-06-17 21:52:11 24576 ----a-w- c:\windows\system32\cryptdlg.dll
2013-06-17 21:52:06 903168 ----a-w- c:\windows\system32\certutil.exe
2013-06-17 21:52:06 1160192 ----a-w- c:\windows\system32\crypt32.dll
2013-06-17 21:52:05 43008 ----a-w- c:\windows\system32\certenc.dll
2013-06-17 21:52:05 140288 ----a-w- c:\windows\system32\cryptsvc.dll
2013-06-17 21:52:05 103936 ----a-w- c:\windows\system32\cryptnet.dll
2013-06-17 21:52:02 3913576 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-06-17 21:52:01 3968872 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-06-17 21:52:01 1293672 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-06-08 05:16:15 -------- d-----w- c:\program files\iPod
2013-06-08 05:16:14 -------- d-----w- c:\programdata\188F1432-103A-4ffb-80F1-36B633C5C9E1
2013-06-08 05:16:14 -------- d-----w- c:\program files\iTunes
2013-06-04 08:07:09 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin5.dll
2013-06-04 08:07:09 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin4.dll
2013-06-04 08:07:09 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin3.dll
2013-06-04 08:07:09 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin2.dll
2013-06-04 08:07:09 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin.dll
2013-06-02 03:19:23 -------- d-----w- c:\users\coran\appdata\local\NPE
2013-06-02 02:57:42 -------- d-----w- c:\program files\Microsoft Mouse and Keyboard Center
2013-05-31 04:29:40 40960 ----a-w- c:\windows\system32\wwanprotdim.dll
2013-05-31 04:29:40 2347520 ----a-w- c:\windows\system32\win32k.sys
2013-05-31 04:29:40 186368 ----a-w- c:\windows\system32\wwansvc.dll
2013-05-31 04:29:19 1796096 ----a-w- c:\windows\system32\authui.dll
2013-05-31 04:29:19 101720 ----a-w- c:\windows\system32\consent.exe
2013-05-31 04:29:18 47104 ----a-w- c:\windows\system32\appinfo.dll
2013-05-31 03:28:38 -------- d-----w- c:\program files\WinDirStat
2013-05-31 03:22:13 -------- d-----w- c:\program files\CCleaner
2013-05-31 02:53:03 728424 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
2013-05-31 02:53:03 218984 ----a-w- c:\windows\system32\drivers\dxgmms1.sys
==================== Find3M  ====================
2013-06-29 10:12:09 45056 ----a-w- c:\windows\system32\acovcnt.exe
2013-06-25 20:21:33 906240 ----a-w- c:\windows\system32\FntCache.dll
2013-06-08 08:34:26 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-06-08 08:34:26 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-05-09 09:50:12 87608 ----a-w- c:\users\coran\appdata\roaming\inst.exe
2013-05-09 09:50:12 47360 ----a-w- c:\users\coran\appdata\roaming\pcouffin.sys
2013-05-01 14:06:08 238872 ------w- c:\windows\system32\MpSigStub.exe
2013-04-30 15:59:12 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2013-04-30 15:59:12 69632 ----a-w- c:\windows\system32\QuickTime.qts
2013-04-13 04:45:16 474624 ----a-w- c:\windows\apppatch\AcSpecfc.dll
2013-04-13 04:45:15 2176512 ----a-w- c:\windows\apppatch\AcGenral.dll
2013-04-12 13:45:29 1211752 ----a-w- c:\windows\system32\drivers\ntfs.sys
============= FINISH: 22:48:35.24 ===============





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