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hp Pavilion non-optimal behaviors incl. BSODs


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#1 Pstrflsh

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Posted 27 June 2013 - 04:07 PM

My usually smooth running hp Pavilion a819n desktop has, over the past 2 - 3 weeks, exhibited a series of non-optimal behaviors starting with freeze ups while watching YouTube videos. These required hard shutdowns to recover from. Next, I noticed what seems to be random slow responses (30 secs. to 2 min.)  to various commands such as right-clicks, opening folders and saving files among others. These can disappear with the next operation. No pattern is discernable to me. A couple of days ago, I woke to find a BSOD displayed. This morning I had another BSOD and this one mentioned wsimd.sys. A Google search led to a number of scanners to “update drivers”. I am suspicious of “Fix-It-Alls” as I call them. I am not certain if; a. This is the problem or, b. This is the only problem. For now, I assume they are all related due to proximity in time. I need guidance.

The OS is Windows XP Home SP3. All updates applied. I have not installed any new software recently. In it’s history, it’s memory has been increased to 1 GB and a second, internal 1.5 TB HD added. Otherwise, the machine is as it came from HP. It is connected to the internet and a simple home network with file sharing via a wireless adapter. (Security ON.) The OS alone is installed on the “C” drive with everything else, including My Documents and Ghost backup points of the “C” drive, on the big “D” drive. I do routine drive clean ups and defragments. I have run Spybot SD with no problems found. I have also run check disc with the same results. I don’t see anything in Event Viewer that gives me any hints. I have seen one display which gives me pause. When I use Windows Defragmenter to analyze the “C” drive, despite the fact that it has 87% free space, the graphic display shows solid blue across almost the whole drive as if it were close to full. (See attachment below) The display of the “D” drive looks normal showing approx. 73% free space indicating this is not a malfunction of the graphic display. In addition, I have Auslogic Defragmenter installed and it’s graphic display is normal for the “C” drive.

Please, can someone lead me out of this morass and into the sunlight?

[attachment=139281:defrag.JPG]



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#2 hamluis

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Posted 27 June 2013 - 04:29 PM

Please download MiniToolBox  , save it to your desktop and run it.

 

Checkmark the following checkboxes:

  List last 10 Event Viewer log

  List Installed Programs

  List Users, Partitions and Memory size.

 

Click Go and paste the content into your next post.

 

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link.

 

Louis



#3 Pstrflsh

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Posted 27 June 2013 - 06:16 PM

MiniToolBox by Farbar  Version: 16-06-2013
Ran by HP_Owner (administrator) on 27-06-2013 at 18:10:07
Running from "C:\Documents and Settings\HP_Owner\Desktop"
Microsoft Windows XP Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/26/2013 11:17:09 AM) (Source: Ci) (User: )
Description: Cleaning up corrupt content index metadata on c:\system volume information\catalog.wci. Index will
 be automatically restored by refiltering all documents.

Error: (06/26/2013 11:17:09 AM) (Source: Ci) (User: )
Description: Content index on c:\system volume information\catalog.wci is corrupt. Please shutdown and restart
the Indexing Service (cisvc).

Error: (06/24/2013 05:31:55 AM) (Source: Bonjour Service) (User: )
Description: 248: ERROR: read_msg errno 10054 (An existing connection was forcibly closed by the remote host.)

Error: (06/24/2013 05:31:55 AM) (Source: Bonjour Service) (User: )
Description: 232: ERROR: read_msg errno 10054 (An existing connection was forcibly closed by the remote host.)

Error: (06/24/2013 05:31:55 AM) (Source: Bonjour Service) (User: )
Description: 396: ERROR: read_msg errno 10054 (An existing connection was forcibly closed by the remote host.)

Error: (06/24/2013 05:31:55 AM) (Source: Bonjour Service) (User: )
Description: 388: ERROR: read_msg errno 10054 (An existing connection was forcibly closed by the remote host.)

Error: (06/24/2013 05:27:50 AM) (Source: Bonjour Service) (User: )
Description: 388: ERROR: read_msg errno 10054 (An existing connection was forcibly closed by the remote host.)

Error: (06/24/2013 05:27:49 AM) (Source: Bonjour Service) (User: )
Description: 396: ERROR: read_msg errno 10054 (An existing connection was forcibly closed by the remote host.)

Error: (06/24/2013 05:27:49 AM) (Source: Bonjour Service) (User: )
Description: 232: ERROR: read_msg errno 10054 (An existing connection was forcibly closed by the remote host.)

Error: (06/24/2013 05:27:48 AM) (Source: Bonjour Service) (User: )
Description: 248: ERROR: read_msg errno 10054 (An existing connection was forcibly closed by the remote host.)


System errors:
=============
Error: (06/27/2013 06:00:10 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
SASDIFSV
SASKUTIL

Error: (06/27/2013 06:00:00 PM) (Source: Service Control Manager) (User: )
Description: The SymSnapService service failed to start due to the following error:
%%1053

Error: (06/27/2013 06:00:00 PM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for the SymSnapService service to connect.

Error: (06/27/2013 06:00:00 PM) (Source: Service Control Manager) (User: )
Description: The ASPI32 service failed to start due to the following error:
%%2

Error: (06/27/2013 11:33:36 AM) (Source: System Error) (User: )
Description: Error code 1000008e, parameter1 c0000005, parameter2 f5f20ccb, parameter3 a8ce7ba4, parameter4 00000000.

Error: (06/27/2013 11:32:34 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
SASDIFSV
SASKUTIL

Error: (06/27/2013 11:32:13 AM) (Source: Service Control Manager) (User: )
Description: The SymSnapService service failed to start due to the following error:
%%1053

Error: (06/27/2013 11:32:13 AM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for the SymSnapService service to connect.

Error: (06/27/2013 11:32:13 AM) (Source: Service Control Manager) (User: )
Description: The ASPI32 service failed to start due to the following error:
%%2


Microsoft Office Sessions:
=========================
Error: (06/26/2013 11:17:09 AM) (Source: Ci)(User: )
Description: c:\system volume information\catalog.wci

Error: (06/26/2013 11:17:09 AM) (Source: Ci)(User: )
Description: c:\system volume information\catalog.wci

Error: (06/24/2013 05:31:55 AM) (Source: Bonjour Service)(User: )
Description: 248: ERROR: read_msg errno 10054 (An existing connection was forcibly closed by the remote host.)

Error: (06/24/2013 05:31:55 AM) (Source: Bonjour Service)(User: )
Description: 232: ERROR: read_msg errno 10054 (An existing connection was forcibly closed by the remote host.)

Error: (06/24/2013 05:31:55 AM) (Source: Bonjour Service)(User: )
Description: 396: ERROR: read_msg errno 10054 (An existing connection was forcibly closed by the remote host.)

Error: (06/24/2013 05:31:55 AM) (Source: Bonjour Service)(User: )
Description: 388: ERROR: read_msg errno 10054 (An existing connection was forcibly closed by the remote host.)

Error: (06/24/2013 05:27:50 AM) (Source: Bonjour Service)(User: )
Description: 388: ERROR: read_msg errno 10054 (An existing connection was forcibly closed by the remote host.)

Error: (06/24/2013 05:27:49 AM) (Source: Bonjour Service)(User: )
Description: 396: ERROR: read_msg errno 10054 (An existing connection was forcibly closed by the remote host.)

Error: (06/24/2013 05:27:49 AM) (Source: Bonjour Service)(User: )
Description: 232: ERROR: read_msg errno 10054 (An existing connection was forcibly closed by the remote host.)

Error: (06/24/2013 05:27:48 AM) (Source: Bonjour Service)(User: )
Description: 248: ERROR: read_msg errno 10054 (An existing connection was forcibly closed by the remote host.)


=========================== Installed Programs ============================

Adobe AIR (Version: 2.6.0.19140)
Adobe Flash Player 11 ActiveX (Version: 11.7.700.224)
Adobe Flash Player 11 Plugin (Version: 11.7.700.224)
Adobe Photoshop Elements 3.0 (Version: 003.000.0000)
Adobe Reader X (10.1.7) (Version: 10.1.7)
Adobe Shockwave Player 11.5 (Version: 11.5.7.609)
Agere Systems Usb 2.0 Soft Modem
Amazon MP3 Downloader 1.0.12 (Version: 1.0.12)
Apple Application Support (Version: 2.3)
Apple Software Update (Version: 2.1.3.127)
AudibleManager (Version: 1309592.1378168.1310188.2089871648)
Auslogics Disk Defrag (Version: 3.6)
Bonjour (Version: 2.0.0.34)
CameraHelperMsi (Version: 13.31.1038.0)
Canon Easy-WebPrint EX
Canon iP4800 series Printer Driver
Canon My Printer
Canon Solution Menu EX
CCleaner (Version: 4.02)
DiscAPI (Studio 10) (Version: 3.00.0033)
DriverTuner 3.1.0.1 (Version: 3.1.0.1)
erLT (Version: 1.20.138.34)
Free M4a to MP3 Converter 8.0
Google Earth (Version: 7.0.3.8542)
Google SketchUp 8 (Version: 3.0.3117)
Google Talk Plugin (Version: 4.0.3.13724)
Google Update Helper (Version: 1.3.21.145)
HP Software Update (Version: 2.0.39.20040212)
HpSdpAppCoreApp (Version: 3.00.0000)
Huffyuv AVI lossless video codec (Remove Only)
Image Resizer Powertoy for Windows XP (Version: 1.00.0001)
Intel® Graphics Media Accelerator Driver
InterVideo DiscLabel
InterVideo WinDVD Creator 3 (Version: 3.0.01.214)
InterVideo WinDVD Player (Version: 5.0-B11.982)
Java 2 Runtime Environment, SE v1.4.2_03 (Version: 1.4.2_03)
Java 7 Update 17 (Version: 7.0.170)
Java Auto Updater (Version: 2.1.9.0)
Java™ 6 Update 20 (Version: 6.0.200)
KBD
LiveUpdate 3.2 (Symantec Corporation) (Version: 3.2.0.68)
Logitech iTouch Software
Logitech MouseWare 9.79.1
Logitech Updater (Version: 1.70)
Logitech Webcam Software (Version: 2.0)
Logitech Webcam Software Driver Package (Version: 12.10.1110)
LSI USB 2.0 Soft Modem (Version: 2.2.102)
LWS Facebook (Version: 13.31.1038.0)
LWS Gallery (Version: 13.31.1038.0)
LWS Help_main (Version: 13.31.1044.0)
LWS Launcher (Version: 13.31.1038.0)
LWS Motion Detection (Version: 13.30.1395.0)
LWS Pictures And Video (Version: 13.31.1038.0)
LWS Twitter (Version: 13.30.1346.0)
LWS Video Mask Maker (Version: 13.30.1379.0)
LWS VideoEffects (Version: 13.30.1379.0)
LWS Webcam Software (Version: 13.31.1038.0)
LWS WLM Plugin (Version: 1.30.1201.0)
LWS YouTube Plugin (Version: 13.31.1038.0)
Media Converter for Philips (Version: 2.5.2.231)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2698023)
Microsoft .NET Framework 1.1 Security Update (KB2742597)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.9
Microsoft National Language Support Downlevel APIs
Microsoft Security Client (Version: 4.2.0223.1)
Microsoft Security Essentials (Version: 4.2.223.1)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Windows Media Video 9 VCM
Microsoft Works (Version: 08.04.0623)
Mozilla Firefox 21.0 (x86 en-US) (Version: 21.0)
Mozilla Maintenance Service (Version: 21.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
NETGEAR WNA1100 N150 Wireless USB Adapter (Version: 1.0.0.133)
Norton Ghost (Version: 15.0.1.36526)
Octoshape add-in for Adobe Flash Player
OpenOffice.org 3.4.1 (Version: 3.41.9593)
Pazera Free MOV to AVI Converter 1.6 (Version: 1.6)
Pinnacle Hollywood FX for Studio
Pinnacle Instant DVD Recorder (Version: 1.60.066)
Pinnacle PCI Performance Enhancer (Version: 1.15.0000)
PowerISO (Version: 5.4)
proDAD Heroglyph 2.0
PS2
Python 2.2 combined Win32 extensions
QuickTime (Version: 7.73.80.64)
RAPID (Studio 10) (Version: 3.00.0014)
Realtek High Definition Audio Driver
ScanWizard 5
Skype™ 5.10 (Version: 5.10.116)
SmartSound Quicktracks Plugin (Version: 3.0.2.7)
Sonic RecordNow! (Version: 7.22)
Spell Checker For OE 2.1
StreamTransport version: 1.0.2.2171
Studio 10 (Version: 10.0)
Studio 10.8 Patch (Version: 10.8.0.4641)
Tablet
TiVo Desktop 2.8.3 (Version: 2.8.412.370)
Ulead COOL 360 1.0
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Windows Internet Explorer 8 (KB2598845) (Version: 1)
Update for Windows Internet Explorer 8 (KB2632503) (Version: 1)
User Profile Hive Cleanup Service (Version: 1.6.30)
VideoReDo Plus Version 3.10.3.609
WebFldrs XP (Version: 9.50.7523)
Windows Essentials Media Codec Pack 3.4 [32-Bit] (Version: 3.4)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Management Framework Core
Windows Media Encoder 9 Series
Windows Media Encoder 9 Series (Version: 9.00.2980)
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3 (Version: 20080414.031525)

========================= Memory info: ===================================

Percentage of memory in use: 81%
Total physical RAM: 1015.29 MB
Available physical RAM: 187.96 MB
Total Pagefile: 3964.82 MB
Available Pagefile: 3237.04 MB
Total Virtual: 2047.88 MB
Available Virtual: 1994.01 MB

========================= Partitions: =====================================

1 Drive c: (HP_PAVILION) (Fixed) (Total:227.41 GB) (Free:199.56 GB) NTFS
2 Drive d: (Second drive) (Fixed) (Total:1397.26 GB) (Free:1031.97 GB) NTFS
3 Drive e: (HP_RECOVERY) (Fixed) (Total:5.45 GB) (Free:0.32 GB) FAT32

========================= Users: ========================================

User accounts for \\HOME

Administrator            ASPNET                   Guest                    
HelpAssistant            HP_Owner                 SUPPORT_388945a0         
SUPPORT_fddfa904         


**** End of log ****
 

 

http://speccy.piriform.com/results/mJDHqqcH7vuayIrpLEVl5Qk



#4 Anshad Edavana

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Posted 27 June 2013 - 11:28 PM

Hi

Error: (06/27/2013 06:00:10 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
SASDIFSV
SASKUTIL

These are related to Superantispyware. Please uninstall it and use the official cleanup tool to remove the remnants.

 

 http://www.superantispyware.com/downloads/SASUNINST.EXE

 

Also test the health status of both hard disks using Western digital diagnostics. Download it from the below link.

 

http://support.wdc.com/product/download.asp?groupid=605&sid=3&lang=en

 

Run an extended test with it on both hard drives individually.



#5 Pstrflsh

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Posted 29 June 2013 - 12:56 AM

Anshad,

 

Superantispyware cleanup has been run.

 

I ran extended tests on both drives. Results follow:

 

Test Option: EXTENDED TEST
Model Number: WDC WD2500JS-63MHB5
Unit Serial Number: WD-WCANKL328365
Firmware Number: 10.02E02
Capacity: 250.06 GB
SMART Status: PASS
Test Result: PASS
Test Time: 19:21:11, June 28, 2013



Test Option: EXTENDED TEST
Model Number: WDC WD15EADS-00P8B0
Unit Serial Number: WD-WMAVU0515988
Firmware Number: 01.00A01
Capacity: 1500.30 GB
SMART Status: PASS
Test Result: PASS
Test Time: 00:45:51, June 29, 2013
 


Edited by Pstrflsh, 29 June 2013 - 12:57 AM.


#6 Anshad Edavana

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Posted 29 June 2013 - 02:19 AM

Hi

 

Thanks for providing the updated info.

 

Since WD diagnostics passed both disks, it is safe to assume they are okay. Analyzing the crash dumps may reveal what is causing the blue screens. Please follow the below steps.

 

- Open C:\Windows\minidump folder and check if there are any files with  .dmp extension. If yes, upload the dumps to a free file hosting site and post the download link to it. You can zip the dumps to a single file for easy uploading.

 

Example file hosting sites :

 

http://www.mediafire.com/

 

https://www.box.com/

 

- BSOD are often caused by faulty memory modules. Verify the health status of RAM modules by running memtest86+ . Follow the instructions in the below guide and run memtest for at least 7 or more passes. More passes is better. It may take several hours to complete 7 passes, so it is better to run over night.

 

   http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html


Edited by Anshad Edavana, 29 June 2013 - 02:27 AM.


#7 Pstrflsh

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Posted 29 June 2013 - 01:59 PM

Anshad Edavana,

 

 

Here is a link to 3 minidump files. I've never used this type of service and hope I've set it up correctly. Let me know if there is any problem getting the files.

 

I have Memtest86 already burned to a disc and have run it fairly recently with 9+ passes and a clean bill of health. I will run it again this PM and post back separately.

 

Thanks for your help



#8 Anshad Edavana

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Posted 30 June 2013 - 12:33 AM

Hi

 

Thanks for uploading the crash dump files .

 

All the 3 dumps you uploaded shows the same stop code and blames the same driver as the reason for crash. As you said in the first post, WSIMD.SYS is causing the blue screens.

BugCheck 1000008E, {c0000005, f5f20ccb, a8ce7ba4, 0}

Probably caused by : wsimd.sys ( wsimd+9ccb )

That driver is part of the Atheroz wireless LAN driver which is used in your Netgear USB WiFI adapter. Our first step is to update the driver to it's latest version. Please follow the below steps.

 

1 ) Download the latest driver from the below link.

 

  http://downloadcenter.netgear.com/en/Disclaimer.aspx?redirecturl=http://netgeardownload.registria.com/single_page_registration?product[sku]=wna1100&download_url=http://www.downloads.netgear.com/files/GDC/WNA1100/WNA1100_Setup_v2.1.0.2.zip

 

2 ) Uninstall the current driver

 

  To uninstall, go to Start > Programs > NETGEAR WNA1100 adapter > Uninstall NETGEAR WNA1100 adapter 

 

3 ) Unplug the adapter and restart the system.

 

4 ) Extract the zip file downloaded. You will see two executable files in it. 

 

     Run WNA1100_StandAlone_V1.1.0.2.exe and follow the on-screen install instructions. Plug the adapter when it asks or after the setup finishes.

 

 

Reference : http://kb.netgear.com/app/answers/detail/a_id/23641

 

Also i noticed you are using DriverTuner. It may install incorrect drivers and may cause trouble so please avoid using software like that.



#9 Pstrflsh

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Posted 30 June 2013 - 02:34 AM

Hi,
 
One question before I install this new driver please. There are two .exe's in the zip file. One is the driver alone (v 1.1.0.2) and one is the driver and the NETGEAR utility (v 2.1.0.2). It appears that I currently have the utility installed w/ my old driver. When I switched to a wireless connection for this computer, a friend did the job for me as I had never dealt with WiFi so I don't know if I really need the utility or not. You are calling for installing the driver alone (v 1.1.0.2). Please confirm that I do not need the utility. Image of utility attached. [attachment=139365:utility.JPG]

 

Memtest86 run.  8 passes  No errors.

 

I did not use DriveTuner, I only contemplated using it.

 

Thanks again,

 

Pstrflsh



#10 Anshad Edavana

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Posted 30 June 2013 - 02:40 AM

Hi

 

Yes, i meant to install the driver only for now. You can enter the password in built in Windows wireless connection wizard. If needed, we can install the utility later.



#11 Pstrflsh

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Posted 30 June 2013 - 04:15 PM

Hi Anshad,

 

I have successfully removed the old driver and installed the new one. All appears nominal with regards to the adapter.

 

Pstrflsh

 

 

 

#12 Anshad Edavana

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Posted 30 June 2013 - 11:16 PM

Hi

 

Thanks for providing the update. Let us hope blue screens will stop now. Run the system for a couple of days and report how it works.



#13 Pstrflsh

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Posted 01 July 2013 - 10:02 PM

Hi Anshad,

 

Thanks to your help, I have a high degree of confidence that the BSOD problem will be resolved. I hope replacing that driver will also eliminate the video freeze ups. Time will tell. I will post back! The occasionally very sluggish response to things like opening (even small) files or creating new folders still worries me as does the Defrag. graphic mismatch with free space on the "C" drive. I am curious to know if hamluis saw any clues in the information he requested and I provided. (First reply to this thread.)



#14 Anshad Edavana

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Posted 02 July 2013 - 06:44 AM

Hi

 

Let us try some general  maintenance steps and check if it makes any difference to the occasional freeze issue. 

 

1 ) Download and run TFC from the below link and run it to clean all temporary files.

 

http://www.bleepingcomputer.com/download/tfc/

 

 

2 )Download and run Malwarebytes free to remove otherwise hard to detect malwares.

 

https://www.bleepingcomputer.com/download/malwarebytes-anti-malware//

 

While installing it, don't select the start free trial option. We only need the on demand scanner. Run a full scan with it.

 

3 ) Run ESET online scanner.

 

http://www.eset.com/online-scanner-popup/



#15 Pstrflsh

Pstrflsh
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Posted 03 July 2013 - 01:54 PM

Hi Anshad,

 

Three items completed. I have uploaded logs to Box. Let me know if you see anything alarming please. (TFC did not produce a log that I could see.)

 

Thanks again.






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