For two or three weeks now I have been trying on and off to update from IE 8 to 9, with no success at all !
My computer is running 64 bit Win7 SP1 and fully updated, and Firefox - my default browser - is working perfectly, as for that matter is IE 8. I just cannot do the update and it is beginning to annoy me.
If I try the update through 'Windows Updater' I get the error message 'Update failed, unknown error, Code 80092004', and then it left me a link to the MS trouble shooting web-site on my desktop.
I have followed this link. The first step on the help page is to check mininum requirements - my computer meets them. The next step is trying again through 'Windows updater', this fails. Then the next step is to download the installer from the IE 9 web-site, which I have done. The file name I have is : IE9-Windows7-x64-enu.exe . When I run this it sometimes starts then just provides a message 'Installation failed' and sometimes it has reached a box which says certain applications, mostly security ones, need to be stopped. Whether I choose to close these manually or let the installer do it makes no difference - 'Installatioin failed' again.
The final step I have tried is to manually install 'The pre-requisite components'. When I run this I get the message 'This update is not applicable'.
Anybody got any ideas ?