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Computer Running Slowly/Freezing


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15 replies to this topic

#1 ebb250

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Posted 26 June 2013 - 02:24 PM

My laptop has been running very slowly recently, and a lot of the time it will freeze when I attempt to open a new page/application. I'm assuming that this is because I have either Malware or viruses on my computer. My laptop is running Windows 7. I used to have AVG on this computer, but it expired and I didn't renew it, now an occasional message from AVG pops up, but that's it. I have not taken any other steps to fix this problem yet. Any help is appreciated! 


Edited by ebb250, 26 June 2013 - 02:26 PM.


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#2 Broni

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Posted 26 June 2013 - 08:00 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.


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#3 ebb250

ebb250
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Posted 27 June 2013 - 12:51 PM

Here's the Security Check:

 Results of screen317's Security Check version 0.99.68  

 Windows 7 Service Pack 1 x64 (UAC is enabled)  

 Internet Explorer 10  

``````````````Antivirus/Firewall Check:`````````````` 

 Windows Firewall Enabled!  

AVG Anti-Virus Free Edition 2012   

 Antivirus up to date!   

`````````Anti-malware/Other Utilities Check:````````` 

 JavaFX 2.1.1    

 Java™ 6 Update 31  

 Java™ 7 Update 5  

 Java version out of Date! 

 Adobe Flash Player 10 Flash Player out of Date! 

  Adobe Flash Player 11.3.300.262 Flash Player out of Date!  

 Adobe Reader 9 Adobe Reader out of Date! 

````````Process Check: objlist.exe by Laurent````````  

 AVG avgwdsvc.exe 

 AVG avgtray.exe 

`````````````````System Health check````````````````` 

 Total Fragmentation on Drive C: 1% 

````````````````````End of Log`````````````````````` 

 

FSS Results:

Farbar Service Scanner Version: 16-06-2013

Ran by ELI_2 (ATTENTION: The logged in user is not administrator) on 26-06-2013 at 22:15:45

Running from "C:\Users\ELI_2\Downloads"

Windows 7 Home Premium Service Pack 1 (X64)

Boot Mode: Normal

****************************************************************

 

Internet Services:

============

 

Connection Status:

==============

Localhost is accessible.

LAN connected.

Google IP is accessible.

Google.com is accessible.

Yahoo.com is accessible.

 

 

Windows Firewall:

=============

 

Firewall Disabled Policy: 

==================

 

 

System Restore:

============

SDRSVC Service is not running. Checking service configuration:

The start type of SDRSVC service is OK.

The ImagePath of SDRSVC service is OK.

The ServiceDll of SDRSVC service is OK.

 

VSS Service is not running. Checking service configuration:

The start type of VSS service is OK.

The ImagePath of VSS service is OK.

 

 

System Restore Disabled Policy: 

========================

 

 

Action Center:

============

 

 

Windows Update:

============

 

Windows Autoupdate Disabled Policy: 

============================

 

 

Windows Defender:

==============

WinDefend Service is not running. Checking service configuration:

The start type of WinDefend service is set to Demand. The default start type is Auto.

The ImagePath of WinDefend service is OK.

The ServiceDll of WinDefend service is OK.

 

 

Windows Defender Disabled Policy: 

==========================

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]

"DisableAntiSpyware"=DWORD:1

 

 

Other Services:

==============

 

 

File Check:

========

C:\Windows\System32\nsisvc.dll => MD5 is legit

C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit

C:\Windows\System32\dhcpcore.dll => MD5 is legit

C:\Windows\System32\drivers\afd.sys => MD5 is legit

C:\Windows\System32\drivers\tdx.sys => MD5 is legit

C:\Windows\System32\Drivers\tcpip.sys

[2013-06-12 00:37] - [2013-05-07 23:39] - 1910632 ____A (Microsoft Corporation) 9849EA3843A2ADBDD1497E97A85D8CAE

 

C:\Windows\System32\dnsrslvr.dll => MD5 is legit

C:\Windows\System32\mpssvc.dll => MD5 is legit

C:\Windows\System32\bfe.dll => MD5 is legit

C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit

C:\Windows\System32\SDRSVC.dll => MD5 is legit

C:\Windows\System32\vssvc.exe => MD5 is legit

C:\Windows\System32\wscsvc.dll => MD5 is legit

C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit

C:\Windows\System32\wuaueng.dll => MD5 is legit

C:\Windows\System32\qmgr.dll => MD5 is legit

C:\Windows\System32\es.dll => MD5 is legit

C:\Windows\System32\cryptsvc.dll

[2013-06-12 00:37] - [2013-05-12 22:51] - 0184320 ____A (Microsoft Corporation) D8129C49798CBBFB2E4351D4B7B8EF9C

 

C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit

C:\Windows\System32\ipnathlp.dll => MD5 is legit

C:\Windows\System32\iphlpsvc.dll => MD5 is legit

C:\Windows\System32\svchost.exe => MD5 is legit

C:\Windows\System32\rpcss.dll => MD5 is legit

 

 

**** End of log ****

 

MiniToolBox results:

MiniToolBox by Farbar  Version: 16-06-2013

Ran by ELI_2 (ATTENTION: The logged in user is not administrator) on 26-06-2013 at 22:18:38

Running from "C:\Users\ELI_2\Downloads"

Windows 7 Home Premium Service Pack 1 (X64)

Boot Mode: Normal

***************************************************************************

 

========================= IE Proxy Settings: ============================== 

 

Proxy is not enabled.

No Proxy Server is set.

========================= Hosts content: =================================

 

 

 

========================= IP Configuration: ================================

 

Atheros AR9285 802.11b/g/n WiFi Adapter = Wireless Network Connection (Connected)

Atheros AR8152 PCI-E Fast Ethernet Controller (NDIS 6.20) = Local Area Connection (Media disconnected)

 

 

# ----------------------------------

# IPv4 Configuration

# ----------------------------------

pushd interface ipv4

 

reset

set global icmpredirects=enabled

 

 

popd

# End of IPv4 configuration

 

 

 

Windows IP Configuration

 

   Host Name . . . . . . . . . . . . : Eli-PC

   Primary Dns Suffix  . . . . . . . : 

   Node Type . . . . . . . . . . . . : Hybrid

   IP Routing Enabled. . . . . . . . : No

   WINS Proxy Enabled. . . . . . . . : No

 

Wireless LAN adapter Wireless Network Connection:

 

   Connection-specific DNS Suffix  . : 

   Description . . . . . . . . . . . : Atheros AR9285 802.11b/g/n WiFi Adapter

   Physical Address. . . . . . . . . : 00-1B-B1-82-25-0D

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

   Link-local IPv6 Address . . . . . : fe80::d9c2:850d:d9d0:9bb4%12(Preferred) 

   IPv4 Address. . . . . . . . . . . : 192.168.0.189(Preferred) 

   Subnet Mask . . . . . . . . . . . : 255.255.255.0

   Lease Obtained. . . . . . . . . . : Saturday, June 15, 2013 3:19:28 AM

   Lease Expires . . . . . . . . . . : Thursday, June 27, 2013 10:08:32 PM

   Default Gateway . . . . . . . . . : 192.168.0.1

   DHCP Server . . . . . . . . . . . : 192.168.0.1

   DHCPv6 IAID . . . . . . . . . . . : 419437489

   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-6D-23-48-F0-4D-A2-A9-9D-45

   DNS Servers . . . . . . . . . . . : 192.168.0.1

   NetBIOS over Tcpip. . . . . . . . : Enabled

 

Ethernet adapter Local Area Connection:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : 

   Description . . . . . . . . . . . : Atheros AR8152 PCI-E Fast Ethernet Controller (NDIS 6.20)

   Physical Address. . . . . . . . . : F0-4D-A2-A9-9D-45

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter isatap.{1CA2C190-3A54-4FC9-8B9A-2E1F7A8354EC}:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : 

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter isatap.{02FDFB9A-0E1E-41F8-8065-6F972B402B8A}:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : 

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter Teredo Tunneling Pseudo-Interface:

 

   Connection-specific DNS Suffix  . : 

   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

   IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:20dd:3f8b:3f57:ff42(Preferred) 

   Link-local IPv6 Address . . . . . : fe80::20dd:3f8b:3f57:ff42%13(Preferred) 

   Default Gateway . . . . . . . . . : ::

   NetBIOS over Tcpip. . . . . . . . : Disabled

Server:  UnKnown

Address:  192.168.0.1

 

Name:    google.com

Addresses:  2607:f8b0:400a:800::1008

 173.194.33.8

 173.194.33.4

 173.194.33.14

 173.194.33.1

 173.194.33.7

 173.194.33.5

 173.194.33.0

 173.194.33.6

 173.194.33.3

 173.194.33.9

 173.194.33.2

 

 

Pinging google.com [173.194.33.5] with 32 bytes of data:

Reply from 173.194.33.5: bytes=32 time=19ms TTL=55

Reply from 173.194.33.5: bytes=32 time=24ms TTL=55

 

Ping statistics for 173.194.33.5:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 19ms, Maximum = 24ms, Average = 21ms

Server:  UnKnown

Address:  192.168.0.1

 

Name:    yahoo.com

Addresses:  98.139.183.24

 98.138.253.109

 206.190.36.45

 

 

Pinging yahoo.com [206.190.36.45] with 32 bytes of data:

Reply from 206.190.36.45: bytes=32 time=24ms TTL=52

Reply from 206.190.36.45: bytes=32 time=23ms TTL=52

 

Ping statistics for 206.190.36.45:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 23ms, Maximum = 24ms, Average = 23ms

 

Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

 

Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================

Interface List

 12...00 1b b1 82 25 0d ......Atheros AR9285 802.11b/g/n WiFi Adapter

 10...f0 4d a2 a9 9d 45 ......Atheros AR8152 PCI-E Fast Ethernet Controller (NDIS 6.20)

  1...........................Software Loopback Interface 1

 16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter

 15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2

 13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface

===========================================================================

 

IPv4 Route Table

===========================================================================

Active Routes:

Network Destination        Netmask          Gateway       Interface  Metric

          0.0.0.0          0.0.0.0      192.168.0.1    192.168.0.189     25

        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306

        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306

  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306

      192.168.0.0    255.255.255.0         On-link     192.168.0.189    281

    192.168.0.189  255.255.255.255         On-link     192.168.0.189    281

    192.168.0.255  255.255.255.255         On-link     192.168.0.189    281

        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306

        224.0.0.0        240.0.0.0         On-link     192.168.0.189    281

  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306

  255.255.255.255  255.255.255.255         On-link     192.168.0.189    281

===========================================================================

Persistent Routes:

  None

 

IPv6 Route Table

===========================================================================

Active Routes:

 If Metric Network Destination      Gateway

 13     58 ::/0                     On-link

  1    306 ::1/128                  On-link

 13     58 2001::/32                On-link

 13    306 2001:0:4137:9e76:20dd:3f8b:3f57:ff42/128

                                    On-link

 12    281 fe80::/64                On-link

 13    306 fe80::/64                On-link

 13    306 fe80::20dd:3f8b:3f57:ff42/128

                                    On-link

 12    281 fe80::d9c2:850d:d9d0:9bb4/128

                                    On-link

  1    306 ff00::/8                 On-link

 13    306 ff00::/8                 On-link

 12    281 ff00::/8                 On-link

===========================================================================

Persistent Routes:

  None

========================= Winsock entries =====================================

 

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)

Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)

Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)

Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)

Catalog5 05 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)

Catalog5 06 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)

Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)

Catalog5 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog5 09 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)

Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)

x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)

x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)

x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)

x64-Catalog5 05 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)

x64-Catalog5 06 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)

x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)

x64-Catalog5 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog5 09 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)

x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

 

========================= Event log errors: ===============================

 

Application errors:

==================

Error: (06/25/2013 06:20:47 AM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 15491

 

Error: (06/25/2013 06:20:47 AM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledEvent 15491

 

Error: (06/25/2013 06:20:46 AM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: Continuously busy for more than a second

 

Error: (06/10/2013 06:03:04 PM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 4056

 

Error: (06/10/2013 06:03:04 PM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledEvent 4056

 

Error: (06/10/2013 06:03:04 PM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: Continuously busy for more than a second

 

Error: (06/10/2013 06:03:03 PM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 3042

 

Error: (06/10/2013 06:03:03 PM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledEvent 3042

 

Error: (06/10/2013 06:03:03 PM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: Continuously busy for more than a second

 

Error: (06/10/2013 06:03:02 PM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 2028

 

 

System errors:

=============

Error: (06/25/2013 09:16:33 AM) (Source: Service Control Manager) (User: )

Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the avgwd service.

 

Error: (06/21/2013 10:25:45 AM) (Source: Service Control Manager) (User: )

Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the avgwd service.

 

Error: (06/12/2013 03:25:03 AM) (Source: Service Control Manager) (User: )

Description: The TeamViewer 8 service failed to start due to the following error: 

%%1053

 

Error: (06/12/2013 03:25:03 AM) (Source: Service Control Manager) (User: )

Description: A timeout was reached (30000 milliseconds) while waiting for the TeamViewer 8 service to connect.

 

Error: (06/12/2013 03:21:01 AM) (Source: DCOM) (User: )

Description: {F25AF245-4A81-40DC-92F9-E9021F207706}

 

Error: (06/02/2013 10:01:10 AM) (Source: Service Control Manager) (User: )

Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the NlaSvc service.

 

Error: (06/01/2013 05:10:31 PM) (Source: Microsoft-Windows-Bits-Client) (User: NT AUTHORITY)

Description: A new BITS job could not be created. The current job count for the user Eli-PC\ELI_2 (60) is equal to or greater than the job limit (60) specified through group policy.  To correct the problem, complete or cancel the BITS jobs that haven't made progress by looking at the error, and restart the BITS service. If this error recurs, contact your system administrator and increate the per-user and per-computer Group Policy job limits.

 

Error: (05/23/2013 07:34:24 PM) (Source: DCOM) (User: )

Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}

 

Error: (05/22/2013 06:56:10 PM) (Source: Service Control Manager) (User: )

Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect.

 

Error: (05/22/2013 11:27:22 AM) (Source: Service Control Manager) (User: )

Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.

 

 

Microsoft Office Sessions:

=========================

Error: (06/25/2013 06:20:47 AM) (Source: Bonjour Service)(User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 15491

 

Error: (06/25/2013 06:20:47 AM) (Source: Bonjour Service)(User: )

Description: Task Scheduling Error: m->NextScheduledEvent 15491

 

Error: (06/25/2013 06:20:46 AM) (Source: Bonjour Service)(User: )

Description: Task Scheduling Error: Continuously busy for more than a second

 

Error: (06/10/2013 06:03:04 PM) (Source: Bonjour Service)(User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 4056

 

Error: (06/10/2013 06:03:04 PM) (Source: Bonjour Service)(User: )

Description: Task Scheduling Error: m->NextScheduledEvent 4056

 

Error: (06/10/2013 06:03:04 PM) (Source: Bonjour Service)(User: )

Description: Task Scheduling Error: Continuously busy for more than a second

 

Error: (06/10/2013 06:03:03 PM) (Source: Bonjour Service)(User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 3042

 

Error: (06/10/2013 06:03:03 PM) (Source: Bonjour Service)(User: )

Description: Task Scheduling Error: m->NextScheduledEvent 3042

 

Error: (06/10/2013 06:03:03 PM) (Source: Bonjour Service)(User: )

Description: Task Scheduling Error: Continuously busy for more than a second

 

Error: (06/10/2013 06:03:02 PM) (Source: Bonjour Service)(User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 2028

 

 

=========================== Installed Programs ============================

 

Adobe Flash Player 10 ActiveX (Version: 10.1.53.64)

Adobe Flash Player 11 Plugin (Version: 11.3.300.262)

Adobe Reader 9.1 (Version: 9.1.0)

Advanced Audio FX Engine (Version: 1.12.05)

Apple Application Support (Version: 2.1.6)

Apple Mobile Device Support (Version: 4.0.0.97)

Apple Software Update (Version: 2.1.3.127)

ARMA 2

ARMA 2: Operation Arrowhead

Ask Toolbar (Version: 1.15.2.0)

Ask Toolbar Updater (Version: 1.2.1.23037)

ATI Catalyst Install Manager (Version: 3.0.769.0)

Audacity 2.0.3 (Version: 2.0.3)

AVG 2012 (Version: 12.0.3204)

AVG 2012 (Version: 12.1.2242)

AVG 2012 (Version: 2012.1.2242)

AVG Security Toolbar (Version: 15.3.0.11)

BattlEye for OA Uninstall

BattlEye Uninstall

Best Buy pc app (Version: 3.0.0.0)

Best Buy pc app (Version: 3.1.2.0)

Bing Bar (Version: 7.0.619.0)

Bonjour (Version: 3.0.0.10)

Catalyst Control Center - Branding (Version: 1.00.0000)

Catalyst Control Center Core Implementation (Version: 2010.0323.2153.37415)

Catalyst Control Center Graphics Full Existing (Version: 2010.0323.2153.37415)

Catalyst Control Center Graphics Full New (Version: 2010.0323.2153.37415)

Catalyst Control Center Graphics Light (Version: 2010.0323.2153.37415)

Catalyst Control Center Graphics Previews Common (Version: 2010.0323.2153.37415)

Catalyst Control Center Graphics Previews Vista (Version: 2010.0323.2153.37415)

Catalyst Control Center InstallProxy (Version: 2010.0323.2153.37415)

Catalyst Control Center Localization All (Version: 2010.0323.2153.37415)

CCC Help Chinese Standard (Version: 2010.0323.2152.37415)

CCC Help Chinese Traditional (Version: 2010.0323.2152.37415)

CCC Help Czech (Version: 2010.0323.2152.37415)

CCC Help Danish (Version: 2010.0323.2152.37415)

CCC Help Dutch (Version: 2010.0323.2152.37415)

CCC Help English (Version: 2010.0323.2152.37415)

CCC Help Finnish (Version: 2010.0323.2152.37415)

CCC Help French (Version: 2010.0323.2152.37415)

CCC Help German (Version: 2010.0323.2152.37415)

CCC Help Greek (Version: 2010.0323.2152.37415)

CCC Help Hungarian (Version: 2010.0323.2152.37415)

CCC Help Italian (Version: 2010.0323.2152.37415)

CCC Help Japanese (Version: 2010.0323.2152.37415)

CCC Help Korean (Version: 2010.0323.2152.37415)

CCC Help Norwegian (Version: 2010.0323.2152.37415)

CCC Help Polish (Version: 2010.0323.2152.37415)

CCC Help Portuguese (Version: 2010.0323.2152.37415)

CCC Help Russian (Version: 2010.0323.2152.37415)

CCC Help Spanish (Version: 2010.0323.2152.37415)

CCC Help Swedish (Version: 2010.0323.2152.37415)

CCC Help Thai (Version: 2010.0323.2152.37415)

CCC Help Turkish (Version: 2010.0323.2152.37415)

ccc-core-static (Version: 2010.0323.2153.37415)

ccc-utility64 (Version: 2010.0323.2153.37415)

Coupon Printer for Windows (Version: 5.0.0.0)

D3DX10 (Version: 15.4.2368.0902)

Dell DataSafe Local Backup - Support Software

Dell DataSafe Local Backup (Version: 9.4.47)

Dell Dock (Version: 2.0)

Dell Getting Started Guide (Version: 1.00.0000)

Dell Support Center (Version: 3.0.5621.01)

Dell Touchpad (Version: 7.1107.101.202)

Dell Webcam Central (Version: 1.40.05)

Google Chrome (Version: 27.0.1453.116)

Google Drive (Version: 1.10.4769.632)

Google Update Helper (Version: 1.3.21.145)

GoToAssist 8.0.0.514

HP Photo Creations (Version: 1.0.0.5192)

HP Photosmart 7510 series Basic Device Software (Version: 25.0.571.0)

HP Photosmart 7510 series Help (Version: 140.0.2.2)

HP Photosmart 7510 series Product Improvement Study (Version: 25.0.571.0)

HP Update (Version: 5.003.000.004)

iTunes (Version: 10.5.3.3)

Java Auto Updater (Version: 2.1.6.0)

Java™ 6 Update 20 (64-bit) (Version: 6.0.200)

Java™ 6 Update 31 (Version: 6.0.310)

Java™ 7 Update 5 (Version: 7.0.50)

JavaFX 2.1.1 (Version: 2.1.1)

Junk Mail filter update (Version: 15.4.3502.0922)

Live! Cam Avatar Creator (Version: 4.6.3009.1)

Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)

Microsoft Application Error Reporting (Version: 12.0.6015.5000)

Microsoft Office 2010 (Version: 14.0.4763.1000)

Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000)

Microsoft Office Starter 2010 - English (Version: 14.0.4763.1000)

Microsoft Silverlight (Version: 5.1.20125.0)

Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)

Microsoft Visual C++ 2005 Redistributable (Version: 8.0.50727.42)

Microsoft Visual C++ 2005 Redistributable (Version: 8.0.58299)

Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)

Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)

Microsoft Xbox 360 Accessories 1.2 (Version: 1.20.146.0)

MSVCRT (Version: 15.4.2862.0708)

MSVCRT_amd64 (Version: 15.4.2862.0708)

MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)

MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)

Nexon Game Manager

Otter32

Pando Media Booster (Version: 2.3.5.2)

Quickset64 (Version: 10.6.1)

Realtek High Definition Audio Driver (Version: 6.0.1.6110)

Roblox

ROBLOX Player for ELI_2

ROBLOX Studio 2013 for ELI_2

Roxio Burn (Version: 1.01)

Roxio PC Game Capture - WeGame Client 2.3.7.0 (Version: 2.3.7.0)

Six Updater (Version: 2.09.7038)

Spotify (Version: 0.8.5.1333.g822e0de8)

Steam (Version: 1.0.0.0)

System Requirements Lab CYRI (Version: 4.5.1.0)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)

Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)

Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)

Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)

Windows Live Communications Platform (Version: 15.4.3502.0922)

Windows Live Essentials (Version: 15.4.3502.0922)

Windows Live Essentials (Version: 15.4.3555.0308)

Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)

Windows Live Installer (Version: 15.4.3502.0922)

Windows Live Language Selector (Version: 15.4.3555.0308)

Windows Live Mail (Version: 15.4.3502.0922)

Windows Live Messenger (Version: 15.4.3538.0513)

Windows Live MIME IFilter (Version: 15.4.3502.0922)

Windows Live Movie Maker (Version: 15.4.3502.0922)

Windows Live Photo Common (Version: 15.4.3502.0922)

Windows Live Photo Gallery (Version: 15.4.3502.0922)

Windows Live PIMT Platform (Version: 15.4.3508.1109)

Windows Live SOXE (Version: 15.4.3502.0922)

Windows Live SOXE Definitions (Version: 15.4.3502.0922)

Windows Live Sync (Version: 14.0.8089.726)

Windows Live UX Platform (Version: 15.4.3502.0922)

Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)

Windows Live Writer (Version: 15.4.3502.0922)

Windows Live Writer Resources (Version: 15.4.3502.0922)

Windows Media Player Firefox Plugin (Version: 1.0.0.8)

WinRAR 4.01 (64-bit) (Version: 4.01.0)

 

========================= Devices: ================================

 

 

========================= Memory info: ===================================

 

Percentage of memory in use: 47%

Total physical RAM: 2811.82 MB

Available physical RAM: 1486.87 MB

Total Pagefile: 5621.83 MB

Available Pagefile: 3257.52 MB

Total Virtual: 4095.88 MB

Available Virtual: 3975.36 MB

 

========================= Partitions: =====================================

 

1 Drive c: (OS) (Fixed) (Total:283.34 GB) (Free:172.25 GB) NTFS

 

========================= Users: ========================================

 

User accounts for \\ELI-PC

 

Administrator            Eli                      ELI_2                    

Guest                    

 

 

**** End of log ****

 

MBAM Log:

Malwarebytes Anti-Malware 1.75.0.1300

www.malwarebytes.org

 

Database version: v2013.06.26.07

 

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 10.0.9200.16618

Eli :: ELI-PC [administrator]

 

6/26/2013 10:31:47 PM

mbam-log-2013-06-26 (22-31-47).txt

 

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 256034

Time elapsed: 18 minute(s), 11 second(s)

 

Memory Processes Detected: 0

(No malicious items detected)

 

Memory Modules Detected: 0

(No malicious items detected)

 

Registry Keys Detected: 0

(No malicious items detected)

 

Registry Values Detected: 0

(No malicious items detected)

 

Registry Data Items Detected: 0

(No malicious items detected)

 

Folders Detected: 0

(No malicious items detected)

 

Files Detected: 0

(No malicious items detected)

 

(end)

 

MBAR Logs:

Malwarebytes Anti-Rootkit BETA 1.06.0.1004
www.malwarebytes.org
 
Database version: v2013.06.27.01
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16618
Eli :: ELI-PC [administrator]
 
6/26/2013 11:07:52 PM
mbar-log-2013-06-26 (23-07-52).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUM | P2P
Scan options disabled: PUP
Objects scanned: 283137
Time elapsed: 1 hour(s), 21 minute(s), 54 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.06.0.1004
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7601 Windows 7 Service Pack 1 x64
 
Account is Administrative
 
Internet Explorer version: 10.0.9200.16618
 
Java version: 1.6.0_31
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, Q:\ DRIVE_FIXED
CPU speed: 2.194000 GHz
Memory total: 2948411392, free: 1344892928
 
Downloaded database version: v2013.06.27.01
Initializing...
------------ Kernel report ------------
     06/26/2013 23:07:46
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_AuthenticAMD.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\PxHlpa64.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\avgrkx64.sys
\SystemRoot\system32\DRIVERS\avgidsha.sys
\SystemRoot\system32\DRIVERS\AtiPcie.sys
\SystemRoot\system32\drivers\cdrom.sys
\SystemRoot\system32\DRIVERS\avgmfx64.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\??\C:\Windows\system32\drivers\avgtpx64.sys
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\DRIVERS\avgtdia.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\avgldx64.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\atikmpag.sys
\SystemRoot\system32\DRIVERS\atikmdag.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\athrx.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\DRIVERS\L1C62x64.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\DRIVERS\usbohci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\drivers\i8042prt.sys
\SystemRoot\system32\drivers\kbdclass.sys
\SystemRoot\system32\DRIVERS\Apfiltr.sys
\SystemRoot\system32\drivers\mouclass.sys
\SystemRoot\system32\DRIVERS\amdppm.sys
\SystemRoot\system32\drivers\wmiacpi.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\serscan.sys
\SystemRoot\system32\DRIVERS\CtClsFlt.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\drivers\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\drivers\hidusb.sys
\SystemRoot\system32\drivers\HIDCLASS.SYS
\SystemRoot\system32\drivers\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_dumpata.sys
\SystemRoot\System32\Drivers\dump_msahci.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\Sftvollh.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\DRIVERS\avgidsfiltera.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\system32\DRIVERS\Sftfslh.sys
\SystemRoot\system32\DRIVERS\Sftplaylh.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\system32\DRIVERS\avgidsdrivera.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\system32\DRIVERS\Sftredirlh.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\system32\drivers\spsys.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\mbamswissarmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa8002cfb2d0
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IdeDeviceP0T0L0-0\
Lower Device Object: 0xfffffa8002c9d060
Lower Device Driver Name: \Driver\atapi\
<<<2>>>
Device number: 0, partition: 3
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa8002cfb2d0, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8002cfc040, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8002cfb2d0, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8002c9d060, DeviceName: \Device\Ide\IdeDeviceP0T0L0-0\, DriverName: \Driver\atapi\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
Device number: 0, partition: 3
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\Windows\system32\drivers...
<<<2>>>
Device number: 0, partition: 3
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 6F35A4A5
 
Partition information:
 
    Partition 0 type is Other (0xde)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 2048  Numsec = 204800
 
    Partition 1 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 206848  Numsec = 30720000
    Partition file system is NTFS
    Partition is bootable
 
    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 30926848  Numsec = 594213552
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
Disk Size: 320072933376 bytes
Sector size: 512 bytes
 
Scanning physical sectors of unpartitioned space on drive 0 (1-2047-625122448-625142448)...
Done!
<<<2>>>
Can't get device number
<<<2>>>
Can't get device number
<<<2>>>
Can't get device number
<<<2>>>
Can't get device number
<<<2>>>
Can't get device number
<<<2>>>
Can't get device number
<<<2>>>
Can't get device number
<<<2>>>
Can't get device number
<<<2>>>
Can't get device number
<<<2>>>
Can't get device number
<<<2>>>
Can't get device number
<<<2>>>
Can't get device number
<<<2>>>
Can't get device number
<<<2>>>
Can't get device number
<<<2>>>
Can't get device number
<<<2>>>
Can't get device number
<<<2>>>
Can't get device number
<<<2>>>
Can't get device number
<<<2>>>
Can't get device number
Read File:  File "c:\programdata\avg2012\chjw\ac7c4ec27c4e86d4.dat:a675a23b-226d-4842-9a3c-1b6984bb804d" is sparse (flags = 32768)
Read File: File "c:\ProgramData\AVG2012\log\avgchjw.log.1" is compressed (flags = 1)
Scan finished
=======================================
 
 
Removal queue found; removal started
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\bootstrap_0_1_206848_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_r.mbam...
Removal finished
 
RKill Log:
Rkill 2.5.3 by Lawrence Abrams (Grinler)
Copyright 2008-2013 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 06/27/2013 10:54:35 AM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * Windows Defender Disabled
 
   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001
 
Checking Windows Service Integrity: 
 
 * Windows Defender (WinDefend) is not Running.
   Startup Type set to: Manual
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 06/27/2013 10:55:49 AM
Execution time: 0 hours(s), 1 minute(s), and 13 seconds(s)
 

 

 

 


Edited by ebb250, 27 June 2013 - 12:56 PM.


#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
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Posted 27 June 2013 - 05:02 PM

Looks clean so far...

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


=============================================================================

p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


=======================================

p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#5 ebb250

ebb250
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:07:43 PM

Posted 27 June 2013 - 10:22 PM

AdwCleaner Log:

# AdwCleaner v2.303 - Logfile created 06/27/2013 at 15:48:07

# Updated 08/06/2013 by Xplode

# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)

# User : Eli - ELI-PC

# Boot Mode : Normal

# Running from : C:\Users\ELI_2\Downloads\adwcleaner (1).exe

# Option [Delete]

 

 

***** [Services] *****

 

 

***** [Files / Folders] *****

 

Deleted on reboot : C:\Program Files (x86)\Common Files\AVG Secure Search

Folder Deleted : C:\Program Files (x86)\Ask.com

Folder Deleted : C:\Program Files (x86)\AVG Secure Search

Folder Deleted : C:\ProgramData\Ask

Folder Deleted : C:\ProgramData\AVG Secure Search

Folder Deleted : C:\Users\Eli\AppData\Local\AVG Secure Search

Folder Deleted : C:\Users\Eli\AppData\LocalLow\AskToolbar

Folder Deleted : C:\Users\Eli\AppData\LocalLow\AVG Secure Search

Folder Deleted : C:\Users\ELI_2\AppData\Local\AVG Secure Search

Folder Deleted : C:\Users\ELI_2\AppData\LocalLow\AskToolbar

Folder Deleted : C:\Users\ELI_2\AppData\LocalLow\AVG Secure Search

Folder Deleted : C:\Windows\Installer\{86D4B82A-ABED-442A-BE86-96357B70F4FE}

 

***** [Registry] *****

 

Key Deleted : HKCU\Software\APN

Key Deleted : HKCU\Software\AppDataLow\Software\AskToolbar

Key Deleted : HKCU\Software\Ask.com

Key Deleted : HKCU\Software\AVG Secure Search

Key Deleted : HKCU\Software\IGearSettings

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D4027C7F-154A-4066-A1AD-4243D8127440}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00000000-6E41-4FD3-8538-502F5495E5FC}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\{79A765E1-C399-405B-85AF-466F52E918B0}

Key Deleted : HKCU\Software\YahooPartnerToolbar

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKLM\Software\APN

Key Deleted : HKLM\Software\AskToolbar

Key Deleted : HKLM\Software\AVG Secure Search

Key Deleted : HKLM\Software\AVG Security Toolbar

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{9B0CB95C-933A-4B8C-B6D4-EDCD19A43874}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\GenericAskToolbar.DLL

Key Deleted : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE

Key Deleted : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL

Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI

Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI.1

Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.PugiObj

Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.PugiObj.1

Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd

Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd.1

Key Deleted : HKLM\Software\Classes\Installer\Features\A28B4D68DEBAA244EB686953B7074FEF

Key Deleted : HKLM\Software\Classes\Installer\Products\A28B4D68DEBAA244EB686953B7074FEF

Key Deleted : HKLM\SOFTWARE\Classes\PROTOCOLS\Handler\viprotocol

Key Deleted : HKLM\SOFTWARE\Classes\S

Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi

Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{13ABD093-D46F-40DF-A608-47E162EC799D}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}

Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE

Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{00000000-6E41-4FD3-8538-502F5495E5FC}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{933B95E2-E7B7-4AD9-B952-7AC336682AE3}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{94496571-6AC5-4836-82D5-D46260C44B17}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{BC9FD17D-30F6-4464-9E53-596A90AFF023}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{CC5AD34C-6F10-4CB3-B74A-C2DD4D5060A3}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{86D4B82A-ABED-442A-BE86-96357B70F4FE}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\AVG Secure Search

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\A28B4D68DEBAA244EB686953B7074FEF

Key Deleted : HKU\S-1-5-21-1687304147-2568060471-3836490490-1002\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}

Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]

Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}]

Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{00000000-6E41-4FD3-8538-502F5495E5FC}]

Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [ApnUpdater]

Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [vProt]

Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [Avg@toolbar]

Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]

Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{D4027C7F-154A-4066-A1AD-4243D8127440}]

 

***** [Internet Browsers] *****

 

-\\ Internet Explorer v10.0.9200.16611

 

[OK] Registry is clean.

 

*************************

 

AdwCleaner[S1].txt - [10328 octets] - [27/06/2013 15:48:07]

 

########## EOF - \AdwCleaner[S1].txt - [10389 octets] ##########

 

JRT Log:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu

Version: 4.9.4 (05.06.2013:1)

OS: Windows 7 Home Premium x64

Ran by Eli on Thu 06/27/2013 at 15:56:49.69

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

 

 

~~~ Services

 

 

 

~~~ Registry Values

 

 

 

~~~ Registry Keys

 

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\installer\upgradecodes\f928123a039649549966d4c29d35b1c9

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{B6EF7CCA-AB1C-4347-ACA6-B136EF36D795}

 

 

 

~~~ Files

 

Successfully deleted: [File] "C:\users\default user\start menu\programs\startup\best buy pc app.lnk"

Successfully deleted: [File] "C:\Windows\couponprinter.ocx"

 

 

 

~~~ Folders

 

Successfully deleted: [Folder] "C:\ProgramData\best buy pc app"

Successfully deleted: [Folder] "C:\Users\Eli\appdata\local\best buy pc app"

Successfully deleted: [Folder] "C:\Program Files (x86)\coupons"

Successfully deleted: [Empty Folder] C:\Users\Eli\appdata\local\{17A58575-A852-46C7-A508-586A61656FAB}

Successfully deleted: [Empty Folder] C:\Users\Eli\appdata\local\{24413BA0-AEAD-4EA2-B4A7-25B993A467E4}

Successfully deleted: [Empty Folder] C:\Users\Eli\appdata\local\{37A9C6F2-E17D-444D-9A78-7680990227D1}

Successfully deleted: [Empty Folder] C:\Users\Eli\appdata\local\{4161F6F3-88AD-40CF-9FAB-7CF894997A53}

Successfully deleted: [Empty Folder] C:\Users\Eli\appdata\local\{4A8F5FA6-6E47-4841-BED3-3162A8BE094F}

Successfully deleted: [Empty Folder] C:\Users\Eli\appdata\local\{6DF1EFE1-BC9B-42AD-9678-FBDF8B22071D}

Successfully deleted: [Empty Folder] C:\Users\Eli\appdata\local\{7C6746B6-9E43-48BB-8987-7DE749E5A2C9}

Successfully deleted: [Empty Folder] C:\Users\Eli\appdata\local\{9AAB0504-2541-4D95-B5CF-7C787B4816BA}

Successfully deleted: [Empty Folder] C:\Users\Eli\appdata\local\{A70B73DB-15DF-40B2-9AB1-7819B70948CA}

Successfully deleted: [Empty Folder] C:\Users\Eli\appdata\local\{AC0BF753-34CC-4754-A71C-4E04CF2E84AA}

Successfully deleted: [Empty Folder] C:\Users\Eli\appdata\local\{FA993C8C-88B1-4450-8CCF-E90FF3B00456}

Successfully deleted: [Empty Folder] C:\Users\Eli\appdata\local\{FAD96970-EAB0-4B77-940A-86B4A3D42100}

 

 

 

~~~ Event Viewer Logs were cleared

 

 

 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan was completed on Thu 06/27/2013 at 16:06:14.22

End of JRT log

 

ESET had no log because it didn’t find anything.

 

 



#6 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:06:43 PM

Posted 27 June 2013 - 10:25 PM

How is computer doing?

 

p22002970.gif Update Adobe Flash Player: http://get.adobe.com/flashplayer/
Make sure you UN-check Yes, install McAfee Security Scan Plus

NOTE 1: Beginning with Adobe Flash Version 11.3, the universal installer includes the 32-bit and 64-bit versions of the Flash Player.
NOTE 2: While installing make sure you UN-check any extra garbage which wants to install alongside.

 

p22002970.gif Update Adobe Reader

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions (if present).
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader (33.5 MB) and install one of two free alternatives:

- Foxit PDF Reader(3.5MB) from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

- PDF-XChange Viewer: http://www.tracker-software.com/product/pdf-xchange-viewer

 

p22002970.gif 1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it.

  • Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Do NOT post JavaRa log.


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#7 ebb250

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Posted 28 June 2013 - 12:13 AM

Alright, all done! The computer is doing about the same :/ 



#8 Broni

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Posted 28 June 2013 - 06:15 PM

OK, give me some more details.


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#9 ebb250

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Posted 28 June 2013 - 09:57 PM

I wouldn't say that it's running any better. The laptop runs a lot slower than it did when it was newer, and a lot of the time (usually when loading a video or something) it will sort of freeze, I can usually still move the mouse around, and even minimize out of programs but whenever I attempt to open up a new tab/program it won't respond for a while. I run Google Chrome most of the time because Internet Explorer is unbearably slow now. Maybe it's just memory issues??



#10 Broni

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Posted 28 June 2013 - 10:29 PM

Download Windows Repair (All in One) from this site

Install the program then run it.

NOTE 1. In Windows Vista, 7 and 8 right click on the program, click "Run As Administrator".
NOTE 2. Disable your antivirus program before running Windows Repair.


Go to Step 2 and allow it to run CheckDisk by clicking on Do It button:

p22002979.gif



Once that is done then go to Step 3 and allow it to run System File Check by clicking on Do It button:

p22002980.gif


Go to Step 4 and under "System Restore" click on Create button:

p22002982.gif


Go to Start Repairs tab and click Start button.

Leave all checkmarks as they're.
NOTE for Windows 8 users. Reset Registry Permissions is NOT checked by design.

Click on Start button.

p22003030.gif

Post Windows Repair log (_windows_repair_log.txt) which is located in the following folder:
64-bit systems - C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\Logs
32-bit systems - C:\Program Files\Tweaking.com\Windows Repair (All in One)\Logs


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#11 ebb250

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Posted 29 June 2013 - 12:54 AM

Here's the log:

   Running Repair Under System Account
Starting Repairs...
   Start (6/28/2013 10:28:10 PM)
 
Reset Registry Permissions 01/03
   HKEY_CURRENT_USER & Sub Keys
   Start (6/28/2013 10:28:10 PM)
   Running Repair Under Current User Account
   Done (6/28/2013 10:28:13 PM)
 
Reset Registry Permissions 02/03
   HKEY_LOCAL_MACHINE & Sub Keys
   Start (6/28/2013 10:28:13 PM)
   Running Repair Under System Account
   Done (6/28/2013 10:29:03 PM)
 
Reset Registry Permissions 03/03
   HKEY_CLASSES_ROOT & Sub Keys
   Start (6/28/2013 10:29:03 PM)
   Running Repair Under System Account
   Done (6/28/2013 10:29:37 PM)
 
Register System Files
   Start (6/28/2013 10:29:37 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (6/28/2013 10:30:15 PM)
 
Repair WMI
   Start (6/28/2013 10:30:15 PM)
   Running Repair Under Current User Account
Invalid Global Switch.
 
Invalid Global Switch.
 
   Running Repair Under System Account
Invalid Global Switch.
 
Invalid Global Switch.
 
   Done (6/28/2013 10:34:05 PM)
 
Repair Windows Firewall
   Start (6/28/2013 10:34:05 PM)
   Running Repair Under Current User Account
The Internet Connection Sharing (ICS) service is not started.
 
More help is available by typing NET HELPMSG 3521.
 
The Internet Connection Sharing (ICS) service could not be started.
 
The service did not report an error.
 
More help is available by typing NET HELPMSG 3534.
 
   Running Repair Under System Account
The Internet Connection Sharing (ICS) service is not started.
 
More help is available by typing NET HELPMSG 3521.
 
The Internet Connection Sharing (ICS) service could not be started.
 
The service did not report an error.
 
More help is available by typing NET HELPMSG 3534.
 
   Done (6/28/2013 10:34:40 PM)
 
Repair Internet Explorer
   Start (6/28/2013 10:34:41 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (6/28/2013 10:35:12 PM)
 
Repair MDAC/MS Jet
   Start (6/28/2013 10:35:12 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (6/28/2013 10:35:26 PM)
 
Repair Hosts File
   Start (6/28/2013 10:35:26 PM)
   Running Repair Under System Account
   Done (6/28/2013 10:35:28 PM)
 
Remove Policies Set By Infections
   Start (6/28/2013 10:35:28 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (6/28/2013 10:35:33 PM)
 
Repair Icons
   Start (6/28/2013 10:35:33 PM)
   Running Repair Under System Account
Could Not Find C:\Users\Eli\AppData\Local\IconCache.db.bak
Could Not Find C:\Users\Eli\AppData\Local\IconCache.db
   Done (6/28/2013 10:35:35 PM)
 
Repair Winsock & DNS Cache
   Start (6/28/2013 10:35:35 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (6/28/2013 10:35:52 PM)
 
Repair Proxy Settings
   Start (6/28/2013 10:35:52 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (6/28/2013 10:35:57 PM)
 
Repair Windows Updates
   Start (6/28/2013 10:35:57 PM)
   Running Repair Under Current User Account
The Windows Update service is not started.
 
More help is available by typing NET HELPMSG 3521.
 
The system cannot find the file specified.
   Running Repair Under System Account
The Cryptographic Services service is not started.
 
More help is available by typing NET HELPMSG 3521.
 
The Background Intelligent Transfer Service service is not started.
 
More help is available by typing NET HELPMSG 3521.
 
The Windows Update service is not started.
 
More help is available by typing NET HELPMSG 3521.
 
The system cannot find the file specified.
   Done (6/28/2013 10:39:40 PM)
 
Repair CD/DVD Missing/Not Working
   Start (6/28/2013 10:39:41 PM)
   Done (6/28/2013 10:39:41 PM)
 
Repair Volume Shadow Copy Service
   Start (6/28/2013 10:39:41 PM)
   Running Repair Under Current User Account
The Volume Shadow Copy service is not started.
 
More help is available by typing NET HELPMSG 3521.
 
The Microsoft Software Shadow Copy Provider service is not started.
 
More help is available by typing NET HELPMSG 3521.
 
   Running Repair Under System Account
The Volume Shadow Copy service is not started.
 
More help is available by typing NET HELPMSG 3521.
 
The Microsoft Software Shadow Copy Provider service is not started.
 
More help is available by typing NET HELPMSG 3521.
 
   Done (6/28/2013 10:39:49 PM)
 
Repair MSI (Windows Installer)
   Start (6/28/2013 10:39:49 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (6/28/2013 10:40:02 PM)
 
Repair bat Association
   Start (6/28/2013 10:40:02 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (6/28/2013 10:40:07 PM)
 
Repair cmd Association
   Start (6/28/2013 10:40:07 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (6/28/2013 10:40:16 PM)
 
Repair com Association
   Start (6/28/2013 10:40:16 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (6/28/2013 10:40:23 PM)
 
Repair Directory Association
   Start (6/28/2013 10:40:23 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (6/28/2013 10:40:28 PM)
 
Repair Drive Association
   Start (6/28/2013 10:40:28 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (6/28/2013 10:40:33 PM)
 
Repair exe Association
   Start (6/28/2013 10:40:33 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (6/28/2013 10:40:39 PM)
 
Repair Folder Association
   Start (6/28/2013 10:40:39 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (6/28/2013 10:40:44 PM)
 
Repair inf Association
   Start (6/28/2013 10:40:44 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (6/28/2013 10:40:49 PM)
 
Repair lnk (Shortcuts) Association
   Start (6/28/2013 10:40:49 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (6/28/2013 10:40:53 PM)
 
Repair msc Association
   Start (6/28/2013 10:40:53 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (6/28/2013 10:40:58 PM)
 
Repair reg Association
   Start (6/28/2013 10:40:58 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (6/28/2013 10:41:05 PM)
 
Repair scr Association
   Start (6/28/2013 10:41:05 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (6/28/2013 10:41:09 PM)
 
Repair Windows Safe Mode
   Start (6/28/2013 10:41:10 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (6/28/2013 10:41:14 PM)
 
Repair Print Spooler
   Start (6/28/2013 10:41:14 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (6/28/2013 10:41:27 PM)
 
Restore Important Windows Services
   Start (6/28/2013 10:41:27 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (6/28/2013 10:41:34 PM)
 
Set Windows Services To Default Startup
   Start (6/28/2013 10:41:34 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (6/28/2013 10:42:02 PM)
 
Cleaning up empty logs...
 
All Selected Repairs Done.
   Done (6/28/2013 10:42:02 PM)
   Total Repair Time: 00:13:52
 
 
...YOU MUST RESTART YOUR SYSTEM...
   Running Repair Under System Account

 



#12 Broni

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Posted 29 June 2013 - 05:32 PM

How are things now?


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#13 ebb250

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Posted 30 June 2013 - 10:18 PM

It hasn't frozen all day, but it's still running kinda slowly! 



#14 Broni

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Posted 30 June 2013 - 10:58 PM

There is really not much more we can do.

At least in this forum.


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#15 ebb250

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Posted 01 July 2013 - 05:21 PM

Alright, thank you very much for your time, I really appreciate it! :) The slowness isn't as big of a deal as the freezing was, and I'm glad it got sorted out, thanks again!






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