The problem is that it just goes into Startup Repair and tries to find the problem, but fails.
I've then got the choice of restart or just shutting the coputer down. If I restart, then the whole thing happens again - no progress.
I've been reading this on your website:
My problem seems similar.
But, before I go ahead I should point out that the computer belongs to my teenager and he is now saying that actually there's not much stuff on it. All the important stuff - his school work, music, photos etc are on a memory stick. The computer just has the usual programs plus loads of games and gizmos that teeengers like, all of which could be downloaded again or maybe not - if they are no longer trendy!
So it may be that I will just use the blunt option and simply re-install the whole Wndows 7 from the DVDs that I made when computer was new.
So for the time being I won't be seeking your help. But I'll certainly get back to you and your website if things go wrong.