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Webcake & adware removal

  • This topic is locked This topic is locked
7 replies to this topic

#1 Markys08


  • Members
  • 3 posts
  • Local time:02:11 PM

Posted 26 June 2013 - 10:39 AM

Hello all,


I am currently trying to fix a friends computer and come accross this application. Initially, the issue was his user profile would simply not load. Password was not reconized and safe mode would boot into a temp user setting. I forced a system restore via safe mode cmd prompt and this was resolved. Afterwards, I decided to do a routine cleanup of temps files, unwanted apps and such.


After a few scans and searches, I found some adware along with Webcake. I've done everything I can including scans, MBAM, TDSSKiller, HJT verification, disabled Webcake msconfig start up & keys via Autoruns, but I'm still unable to completely remove the software. Furthermore, the folder in program files seems to be protected and I do not have access to fully delete it, even with the help of Unlocker.


I've attached all logs including MBAM, HJT & DDS in the attached ZIP


Any help would be appreciated


Attached Files

  • Attached File  Logs.zip   12.49KB   2 downloads

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#2 gringo_pr


    Bleepin Gringo

  • Malware Response Team
  • 136,772 posts
  • Gender:Male
  • Location:Puerto rico
  • Local time:05:11 PM

Posted 27 June 2013 - 12:38 AM

Hello Markys08

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.


Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 Markys08

  • Topic Starter

  • Members
  • 3 posts
  • Local time:02:11 PM

Posted 27 June 2013 - 11:45 AM

Hi Gringo,


I actually kept at it yesterday - safe mode AVG scan which found two exploits and finally ran ADWCleaner as you just requested. ADW seems to have done the trick as I cannot find any keys left and the software as disappeared from add-remove programs.


Here is the ADW Log:



# AdwCleaner v2.303 - Rapport créé le 26/06/2013 à 16:29:36
# Mis à jour le 08/06/2013 par Xplode
# Système d'exploitation : Windows Vista ™ Home Basic Service Pack 2 (32 bits)
# Nom d'utilisateur : pierre - PC-DE-PIERRE
# Mode de démarrage : Normal
# Exécuté depuis : C:\Users\pierre\Desktop\AdwCleaner.exe
# Option [Suppression]

***** [Services] *****

Arrêté & Supprimé : vToolbarUpdater11.2.0

***** [Fichiers / Dossiers] *****

Dossier Supprimé : C:\Program Files\AVG Secure Search
Dossier Supprimé : C:\Program Files\Common Files\AVG Secure Search
Dossier Supprimé : C:\Program Files\WebCake
Dossier Supprimé : C:\ProgramData\Ask
Dossier Supprimé : C:\ProgramData\AVG Secure Search
Dossier Supprimé : C:\ProgramData\conotiNuetosave
Dossier Supprimé : C:\ProgramData\InstallMate
Dossier Supprimé : C:\ProgramData\Tarma Installer
Dossier Supprimé : C:\Users\pierre\AppData\Local\AVG Secure Search
Dossier Supprimé : C:\Users\pierre\AppData\Local\Conduit
Dossier Supprimé : C:\Users\pierre\AppData\Local\Google\Chrome\User Data\Default\Extensions\deoabbpnhnknhfchbjacfefkdceilfcf
Dossier Supprimé : C:\Users\pierre\AppData\LocalLow\AVG Secure Search
Dossier Supprimé : C:\Users\pierre\AppData\LocalLow\Conduit
Dossier Supprimé : C:\Users\pierre\AppData\LocalLow\FunWebProducts
Dossier Supprimé : C:\Users\pierre\AppData\LocalLow\MyWebSearch
Dossier Supprimé : C:\Users\pierre\AppData\LocalLow\PriceGong
Dossier Supprimé : C:\Users\pierre\AppData\LocalLow\SweetIM
Dossier Supprimé : C:\Users\pierre\AppData\Roaming\Mozilla\Firefox\Profiles\vl8e62bl.default\Smartbar
Dossier Supprimé : C:\Users\pierre\AppData\Roaming\Mozilla\Firefox\Profiles\vl8e62bl.default\SweetIMToolbarData
Dossier Supprimé : C:\Users\pierre\AppData\Roaming\WebCake
Fichier Supprimé : C:\END
Fichier Supprimé : C:\Program Files\Mozilla Firefox\searchplugins\avg-secure-search.xml
Fichier Supprimé : C:\Users\pierre\AppData\Roaming\Mozilla\Firefox\Profiles\vl8e62bl.default\searchplugins\Askcom.xml
Fichier Supprimé : C:\Users\pierre\AppData\Roaming\Mozilla\Firefox\Profiles\vl8e62bl.default\searchplugins\Conduit.xml
Fichier Supprimé : C:\Users\pierre\AppData\Roaming\Mozilla\Firefox\Profiles\vl8e62bl.default\searchplugins\mywebsearch.xml

***** [Registre] *****

Clé Supprimée : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Clé Supprimée : HKCU\Software\AppDataLow\Software\Fun Web Products
Clé Supprimée : HKCU\Software\AppDataLow\Software\FunWebProducts
Clé Supprimée : HKCU\Software\AppDataLow\Software\MyWebSearch
Clé Supprimée : HKCU\Software\AppDataLow\Software\PriceGong
Clé Supprimée : HKCU\Software\AppDataLow\Software\SmartBar
Clé Supprimée : HKCU\Software\AppDataLow\SProtector
Clé Supprimée : HKCU\Software\AVG Secure Search
Clé Supprimée : HKCU\Software\Conduit
Clé Supprimée : HKCU\Software\IGearSettings
Clé Supprimée : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Clé Supprimée : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{2A5A2A90-3B30-4E6E-A955-2F232C6EF517}
Clé Supprimée : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Clé Supprimée : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}
Clé Supprimée : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2A5A2A90-3B30-4E6E-A955-2F232C6EF517}
Clé Supprimée : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Clé Supprimée : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}
Clé Supprimée : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
Clé Supprimée : HKCU\Software\YahooPartnerToolbar
Clé Supprimée : HKLM\Software\AVG Secure Search
Clé Supprimée : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}
Clé Supprimée : HKLM\SOFTWARE\Classes\AppID\{7169BBB3-3289-4696-B35D-4A88BCF6FB12}
Clé Supprimée : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}
Clé Supprimée : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE
Clé Supprimée : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL
Clé Supprimée : HKLM\SOFTWARE\Classes\AppID\WebCakeIEClient.DLL
Clé Supprimée : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI
Clé Supprimée : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI.1
Clé Supprimée : HKLM\SOFTWARE\Classes\AVG Secure Search.PugiObj
Clé Supprimée : HKLM\SOFTWARE\Classes\AVG Secure Search.PugiObj.1
Clé Supprimée : HKLM\SOFTWARE\Classes\CLSID\{2A5A2A90-3B30-4E6E-A955-2F232C6EF517}
Clé Supprimée : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Clé Supprimée : HKLM\SOFTWARE\Classes\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
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Clé Supprimée : HKLM\SOFTWARE\Classes\CLSID\{AF6B0594-6008-4327-93E5-608AD710A6FA}
Clé Supprimée : HKLM\SOFTWARE\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}
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Clé Supprimée : HKLM\SOFTWARE\Classes\Interface\{DF84E609-C3A4-49CB-A160-61767DAF8899}
Clé Supprimée : HKLM\SOFTWARE\Classes\PROTOCOLS\Handler\viprotocol
Clé Supprimée : HKLM\SOFTWARE\Classes\S
Clé Supprimée : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi
Clé Supprimée : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1
Clé Supprimée : HKLM\SOFTWARE\Classes\Toolbar.CT3268934
Clé Supprimée : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}
Clé Supprimée : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Clé Supprimée : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}
Clé Supprimée : HKLM\SOFTWARE\Classes\TypeLib\{EFDF368C-8DD9-4E05-87CD-16AA5CB03CB8}
Clé Supprimée : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE
Clé Supprimée : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1
Clé Supprimée : HKLM\SOFTWARE\Classes\WebCakeIEClient.Api
Clé Supprimée : HKLM\SOFTWARE\Classes\WebCakeIEClient.Api.1
Clé Supprimée : HKLM\SOFTWARE\Classes\WebCakeIEClient.Layers
Clé Supprimée : HKLM\SOFTWARE\Classes\WebCakeIEClient.Layers.1
Clé Supprimée : HKLM\Software\Conduit
Clé Supprimée : HKLM\SOFTWARE\Google\Chrome\Extensions\fjoijdanhaiflhibkljeklcghcmmfffh
Clé Supprimée : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Clé Supprimée : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Clé Supprimée : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Clé Supprimée : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}
Clé Supprimée : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{AF6B0594-6008-4327-93E5-608AD710A6FA}
Clé Supprimée : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}
Clé Supprimée : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}
Clé Supprimée : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{C4ED781C-7394-4906-AAFF-D6AB64FF7C38}
Clé Supprimée : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=,application/x-avg-sitesafety-plugin
Clé Supprimée : HKLM\Software\SP Global
Clé Supprimée : HKLM\Software\SProtector
Clé Supprimée : HKLM\Software\Tarma Installer
Valeur Supprimée : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]
Valeur Supprimée : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [vProt]
Valeur Supprimée : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [Avg@toolbar]

***** [Navigateurs] *****

-\\ Internet Explorer v9.0.8112.16490

[OK] Le registre ne contient aucune entrée illégitime.

-\\ Mozilla Firefox v21.0 (fr)

Fichier : C:\Users\pierre\AppData\Roaming\Mozilla\Firefox\Profiles\vl8e62bl.default\prefs.js

C:\Users\pierre\AppData\Roaming\Mozilla\Firefox\Profiles\vl8e62bl.default\user.js ... Supprimé !

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Supprimée : user_pref("CT3268934.openThankYouPage", "false");
Supprimée : user_pref("CT3268934.openUninstallPage", "true");
Supprimée : user_pref("CT3268934.originalHomepage", "hxxps://login.live.com/login.srf?wa=wsignin1.0&rpsnv=11&ct=[...]
Supprimée : user_pref("CT3268934.originalSearchAddressUrl", "hxxp://isearch.avg.com/search?cid=%7B610ace8d-320f-[...]
Supprimée : user_pref("CT3268934.originalSearchEngine", "Google");
Supprimée : user_pref("CT3268934.revertSettingsEnabled", "false");
Supprimée : user_pref("CT3268934.search.searchAppId", "129991104031171027");
Supprimée : user_pref("CT3268934.search.searchCount", "0");
Supprimée : user_pref("CT3268934.searchFromAddressBarEnabledByUser", "true");
Supprimée : user_pref("CT3268934.searchInNewTabEnabledByUser", "true");
Supprimée : user_pref("CT3268934.searchInNewTabEnabledInHidden", "true");
Supprimée : user_pref("CT3268934.searchRevert", "false");
Supprimée : user_pref("CT3268934.searchUserMode", "2");
Supprimée : user_pref("CT3268934.selectToSearchBoxEnabled", "{\"dataType\":\"string\",\"data\":\"true\"}");
Supprimée : user_pref("CT3268934.serviceLayer_service_login_isFirstLoginInvoked", "{\"dataType\":\"boolean\",\"d[...]
Supprimée : user_pref("CT3268934.serviceLayer_service_login_loginCount", "{\"dataType\":\"number\",\"data\":\"4\[...]
Supprimée : user_pref("CT3268934.serviceLayer_service_toolbarGrouping_activeCTID", "{\"dataType\":\"string\",\"d[...]
Supprimée : user_pref("CT3268934.serviceLayer_service_toolbarGrouping_activeDownloadUrl", "{\"dataType\":\"strin[...]
Supprimée : user_pref("CT3268934.serviceLayer_service_toolbarGrouping_activeToolbarName", "{\"dataType\":\"strin[...]
Supprimée : user_pref("CT3268934.serviceLayer_service_toolbarGrouping_invoked", "{\"dataType\":\"string\",\"data[...]
Supprimée : user_pref("CT3268934.serviceLayer_services_appTrackingFirstTime_lastUpdate", "1369354056809");
Supprimée : user_pref("CT3268934.serviceLayer_services_appsMetadata_lastUpdate", "1369354056641");
Supprimée : user_pref("CT3268934.serviceLayer_services_gottenAppsContextMenu_lastUpdate", "1369354056905");
Supprimée : user_pref("CT3268934.serviceLayer_services_installUsage_ToolbarInstallEarly_lastUpdate", "1369354052[...]
Supprimée : user_pref("CT3268934.serviceLayer_services_installUsage_ToolbarInstall_lastUpdate", "1369354059348")[...]
Supprimée : user_pref("CT3268934.serviceLayer_services_location_lastUpdate", "1369354052510");
Supprimée : user_pref("CT3268934.serviceLayer_services_login_10.16.2.9_lastUpdate", "1369388921966");
Supprimée : user_pref("CT3268934.serviceLayer_services_otherAppsContextMenu_lastUpdate", "1369354056656");
Supprimée : user_pref("CT3268934.serviceLayer_services_searchAPI_lastUpdate", "1369354052698");
Supprimée : user_pref("CT3268934.serviceLayer_services_serviceMap_lastUpdate", "1369354049204");
Supprimée : user_pref("CT3268934.serviceLayer_services_toolbarContextMenu_lastUpdate", "1369354056468");
Supprimée : user_pref("CT3268934.serviceLayer_services_toolbarSettings_lastUpdate", "1369388922030");
Supprimée : user_pref("CT3268934.serviceLayer_services_translation_lastUpdate", "1369354056824");
Supprimée : user_pref("CT3268934.settingsINI", true);
Supprimée : user_pref("CT3268934.shouldFirstTimeDialog", "false");
Supprimée : user_pref("CT3268934.showToolbarPermission", "false");
Supprimée : user_pref("CT3268934.smartbar.CTID", "CT3268934");
Supprimée : user_pref("CT3268934.smartbar.Uninstall", "0");
Supprimée : user_pref("CT3268934.smartbar.homepage", "true");
Supprimée : user_pref("CT3268934.smartbar.isHidden", true);
Supprimée : user_pref("CT3268934.smartbar.toolbarName", "Vgrabber v1 ");
Supprimée : user_pref("CT3268934.startPage", "true");
Supprimée : user_pref("CT3268934.toolbarBornServerTime", "24-5-2013");
Supprimée : user_pref("CT3268934.toolbarCurrentServerTime", "24-5-2013");
Supprimée : user_pref("CT3268934.toolbarDisabled", "true");
Supprimée : user_pref("CT3268934.toolbarLoginClientTime", "Thu May 23 2013 20:07:38 GMT-0400 (Est)");
Supprimée : user_pref("CT3268934.url_history0001.enc", "aHR0cDovL3d3dy5wb3JuZXJicm9zLmNvbS8xNTIxNzUvZ3Jhbm55LW1h[...]
Supprimée : user_pref("CT3268934.versionFromInstaller", "");
Supprimée : user_pref("CT3268934_Firefox.csv", "[{\"from\":\"Abs Layer\",\"action\":\"loading toolbar\",\"time\"[...]
Supprimée : user_pref("CT3289847.FF19Solved", "true");
Supprimée : user_pref("CT3289847.UserID", "UN87966606932441766");
Supprimée : user_pref("CT3289847.browser.search.defaultthis.engineName", "true");
Supprimée : user_pref("CT3289847.installDate", "24/5/2013 22:17:47");
Supprimée : user_pref("CT3289847.installSessionId", "-1");
Supprimée : user_pref("CT3289847.installerVersion", "");
Supprimée : user_pref("CT3289847.keyword", "true");
Supprimée : user_pref("CT3289847.originalHomepage", "hxxps://login.live.com/login.srf?wa=wsignin1.0&rpsnv=11&ct=[...]
Supprimée : user_pref("CT3289847.originalSearchAddressUrl", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT32[...]
Supprimée : user_pref("CT3289847.originalSearchEngine", "Vgrabber v1 Customized Web Search");
Supprimée : user_pref("CT3289847.searchRevert", "true");
Supprimée : user_pref("CT3289847.searchUserMode", "2");
Supprimée : user_pref("CT3289847.smartbar.homepage", "true");
Supprimée : user_pref("CT3289847.versionFromInstaller", "");
Supprimée : user_pref("Smartbar.ConduitHomepagesList", "hxxp://search.conduit.com/?ctid=CT3289847&CUI=UN87966606[...]
Supprimée : user_pref("Smartbar.ConduitSearchEngineList", "Vgrabber v1 Customized Web Search");
Supprimée : user_pref("Smartbar.ConduitSearchUrlList", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3268934[...]
Supprimée : user_pref("Smartbar.SearchFromAddressBarSavedUrl", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=C[...]
Supprimée : user_pref("Smartbar.keywordURLSelectedCTID", "CT3268934");
Supprimée : user_pref("aol_toolbar.default.homepage.check", false);
Supprimée : user_pref("aol_toolbar.default.search.check", false);
Supprimée : user_pref("avg.install.installDirPath", "C:\\ProgramData\\AVG Secure Search\\");
Supprimée : user_pref("avg.install.userHPSettings", "hxxps://login.live.com/login.srf?wa=wsignin1.0&rpsnv=11&ct=[...]
Supprimée : user_pref("browser.search.defaultengine", "Ask.com");
Supprimée : user_pref("browser.search.defaultthis.engineName", "WhiteSmoke New Customized Web Search");
Supprimée : user_pref("browser.search.defaulturl", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3289847&CUI[...]
Supprimée : user_pref("browser.search.order.1", "Ask.com");
Supprimée : user_pref("extensions.BabylonToolbar.prtkDS", 0);
Supprimée : user_pref("extensions.BabylonToolbar.prtkHmpg", 0);
Supprimée : user_pref("extensions.enabledAddons", "DivXWebPlayer%40divx.com:,%7B972ce4c6-7e08-4474-a285[...]
Supprimée : user_pref("extensions.mywebsearch.openSearchURL", "hxxp://search.mywebsearch.com/mywebsearch/opensea[...]
Supprimée : user_pref("extensions.mywebsearch.prevKwdEnabled", true);
Supprimée : user_pref("extensions.mywebsearch.prevKwdURL", "hxxp://search.live.com/results.aspx?FORM=IEFM1&q=");
Supprimée : user_pref("keyword.URL", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3289847&SearchSource=2&CU[...]
Supprimée : user_pref("show.CT3268934", false);
Supprimée : user_pref("smartbar.addressBarOwnerCTID", "CT3289847");
Supprimée : user_pref("smartbar.conduitHomepageList", "hxxp://search.conduit.com/?ctid=CT3268934&CUI=UN222007886[...]
Supprimée : user_pref("smartbar.conduitSearchAddressUrlList", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT[...]
Supprimée : user_pref("smartbar.defaultSearchOwnerCTID", "CT3289847");
Supprimée : user_pref("smartbar.homePageOwnerCTID", "CT3289847");
Supprimée : user_pref("smartbar.machineId", "1RVX5IVT9ATKJ6I9F48RFOOXTMDZESZEB1DQSUQ2VWIA7KGTBHMVTDRWMFIP7IHSO1H[...]
Supprimée : user_pref("smartbar.originalHomepage", "hxxp://search.conduit.com/?ctid=CT3268934&CUI=UN222007886332[...]
Supprimée : user_pref("sweetim.toolbar.highlight.colors", "#FFFF00,#00FFE4,#5AFF00,#0087FF,#FFCC00,#FF00F0");
Supprimée : user_pref("sweetim.toolbar.logger.ConsoleHandler.MinReportLevel", "7");
Supprimée : user_pref("sweetim.toolbar.logger.FileHandler.FileName", "ff-toolbar.log");
Supprimée : user_pref("sweetim.toolbar.logger.FileHandler.MaxFileSize", "200000");
Supprimée : user_pref("sweetim.toolbar.logger.FileHandler.MinReportLevel", "7");
Supprimée : user_pref("sweetim.toolbar.mode.debug", "false");
Supprimée : user_pref("sweetim.toolbar.previous.browser.search.defaultenginename", "");
Supprimée : user_pref("sweetim.toolbar.previous.browser.search.defaulturl", "hxxp://search.live.com/results.aspx[...]
Supprimée : user_pref("sweetim.toolbar.previous.browser.search.selectedEngine", "Google");
Supprimée : user_pref("sweetim.toolbar.previous.browser.startup.homepage", "hxxp://login.live.com/login.srf?wa=w[...]
Supprimée : user_pref("sweetim.toolbar.previous.keyword.URL", "hxxp://www.mywebsearch.com/jsp/cfg_redir2.jsp?id=[...]
Supprimée : user_pref("sweetim.toolbar.scripts.1.domain-blacklist", "");
Supprimée : user_pref("sweetim.toolbar.search.external", "<?xml version=\"1.0\"?><TOOLBAR><EXTERNAL_SEARCH engin[...]
Supprimée : user_pref("sweetim.toolbar.search.history", "mr%20sex.");
Supprimée : user_pref("sweetim.toolbar.search.history.capacity", "10");
Supprimée : user_pref("sweetim.toolbar.searchguard.UserRejectedGuard_DS", "");
Supprimée : user_pref("sweetim.toolbar.searchguard.UserRejectedGuard_HP", "");
Supprimée : user_pref("sweetim.toolbar.searchguard.enable", "");
Supprimée : user_pref("sweetim.toolbar.simapp_id", "{3B76B0C4-4785-419D-854E-CDB26D12597E}");
Supprimée : user_pref("sweetim.toolbar.urls.homepage", "hxxp://home.sweetim.com");
Supprimée : user_pref("sweetim.toolbar.version", "");

-\\ Google Chrome v [Impossible d'obtenir la version]

Fichier : C:\Users\pierre\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] Le fichier ne contient aucune entrée illégitime.


AdwCleaner[R1].txt - [25051 octets] - [26/06/2013 16:27:30]
AdwCleaner[S1].txt - [25230 octets] - [26/06/2013 16:29:36]

########## EOF - C:\AdwCleaner[S1].txt - [25291 octets] ##########





Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.4 (05.06.2013:1)
OS: Windows Vista ™ Home Basic x86
Ran by pierre on 2013-06-27 at 12:34:44,08

~~~ Services

~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_DLLs

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{2D73C1AA-6567-4203-86EB-03A1E81CC2C1}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{CA06B00C-5AF4-4C0C-8A0B-2351EA0FBB03}

~~~ Files

~~~ Folders

Successfully deleted: [Empty Folder] C:\Users\pierre\appdata\local\{0B0F0843-D04D-4B3A-A953-62C7D7D66309}
Successfully deleted: [Empty Folder] C:\Users\pierre\appdata\local\{1061B143-2A0E-4DAA-83AA-D7AC8A069D26}
Successfully deleted: [Empty Folder] C:\Users\pierre\appdata\local\{12A1BD2C-F226-485E-8F05-2381C0673A66}
Successfully deleted: [Empty Folder] C:\Users\pierre\appdata\local\{14B3F398-01D9-4916-8E0B-40E9334B7673}
Successfully deleted: [Empty Folder] C:\Users\pierre\appdata\local\{186F1F9B-E4B2-41CD-939F-A260729853CF}
Successfully deleted: [Empty Folder] C:\Users\pierre\appdata\local\{197C1FCD-6B05-4121-8D12-3DECF26F2098}
Successfully deleted: [Empty Folder] C:\Users\pierre\appdata\local\{1F0845A2-A2CE-4EA1-8564-2BC07FAEFDA4}
Successfully deleted: [Empty Folder] C:\Users\pierre\appdata\local\{20604997-2383-4719-9733-8F5951269CD1}
Successfully deleted: [Empty Folder] C:\Users\pierre\appdata\local\{26A6197C-5F37-458D-A658-47F8DB2899FE}
Successfully deleted: [Empty Folder] C:\Users\pierre\appdata\local\{390C5C9C-5CB7-47FB-B4EF-F493C511D1A4}
Successfully deleted: [Empty Folder] C:\Users\pierre\appdata\local\{3B5DE55E-11A2-40D1-BBEF-FF7AB72DB422}
Successfully deleted: [Empty Folder] C:\Users\pierre\appdata\local\{3D002BC8-B08B-4801-B2EE-4987C4B224B8}
Successfully deleted: [Empty Folder] C:\Users\pierre\appdata\local\{41517D6D-CA50-4911-9889-6F6A7EE8AF50}
Successfully deleted: [Empty Folder] C:\Users\pierre\appdata\local\{7F4CD63C-9A6B-4565-A107-8A1FD224622E}
Successfully deleted: [Empty Folder] C:\Users\pierre\appdata\local\{8192EA88-2320-43C1-AABF-A4F1CED770A9}
Successfully deleted: [Empty Folder] C:\Users\pierre\appdata\local\{9D9FAEE7-F325-4C84-9D70-31AB21B8C809}
Successfully deleted: [Empty Folder] C:\Users\pierre\appdata\local\{A18AAB2C-6346-47BB-99E9-8A41CBF12970}
Successfully deleted: [Empty Folder] C:\Users\pierre\appdata\local\{A80C85AE-E518-48C7-96D0-38D9DD67C276}
Successfully deleted: [Empty Folder] C:\Users\pierre\appdata\local\{AF50CD33-8F80-476D-848B-8A99956578F1}
Successfully deleted: [Empty Folder] C:\Users\pierre\appdata\local\{AFEB8893-32F4-4F96-8939-ED7F95421A18}
Successfully deleted: [Empty Folder] C:\Users\pierre\appdata\local\{B5D3CD48-1006-4D32-8BF3-C58494B22F2E}
Successfully deleted: [Empty Folder] C:\Users\pierre\appdata\local\{CEB34FFE-0374-4B3E-9397-9E45209CF531}
Successfully deleted: [Empty Folder] C:\Users\pierre\appdata\local\{D00EB679-A8C4-4A70-9397-BAAA09E33180}
Successfully deleted: [Empty Folder] C:\Users\pierre\appdata\local\{E4BCC019-1EFF-4831-8931-B9B10796D725}
Successfully deleted: [Empty Folder] C:\Users\pierre\appdata\local\{E7B2E689-5C6F-46C6-858A-2C71565BC7B7}
Successfully deleted: [Empty Folder] C:\Users\pierre\appdata\local\{EC876F1E-9B0E-449A-B221-D21D9C58275C}
Successfully deleted: [Empty Folder] C:\Users\pierre\appdata\local\{F5806564-33E9-4EC1-990C-62EF3F49FC93}
Successfully deleted: [Empty Folder] C:\Users\pierre\appdata\local\{FA925AE9-DEBF-44DB-AB42-7686DBAC4653}
Successfully deleted: [Empty Folder] C:\Users\pierre\appdata\local\{FAE12A33-1BF5-41DA-B594-1D27FAA2D787}

~~~ FireFox

Successfully deleted: [File] "C:\Users\pierre\AppData\Roaming\mozilla\firefox\profiles\vl8e62bl.default\extensions\DivXWebPlayer@divx.com.xpi"
Emptied folder: C:\Users\pierre\AppData\Roaming\mozilla\firefox\profiles\vl8e62bl.default\minidumps [186 files]

~~~ Event Viewer Logs were cleared

Scan was completed on 2013-06-27 at 12:38:34,28
End of JRT log

Edited by Markys08, 27 June 2013 - 11:48 AM.

#4 gringo_pr


    Bleepin Gringo

  • Malware Response Team
  • 136,772 posts
  • Gender:Male
  • Location:Puerto rico
  • Local time:05:11 PM

Posted 27 June 2013 - 12:54 PM

Hello Markys08

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 Markys08

  • Topic Starter

  • Members
  • 3 posts
  • Local time:02:11 PM

Posted 27 June 2013 - 01:32 PM

Hi Gringo,

Original issue was user profile not working, I am unaware if this is related. System restore fixed that issue.

I see no more signs of adware throughout scans. Computer still feels a bit sluggish at times, but this is an old Inspiron 1521 (5yrs old) which has never been formatted.



Here is the log:


ComboFix 13-06-27.01 - pierre 2013-06-27  14:17:09.1.2 - x86
Microsoft® Windows Vista™ Édition Familiale Basique   6.0.6002.2.1252.2.1036.18.3453.2259 [GMT -4:00]
Lancé depuis: c:\users\pierre\Desktop\ComboFix.exe
AV: AVG AntiVirus Free Edition 2013 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: AVG AntiVirus Free Edition 2013 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
((((((((((((((((((((((((((((((((((((   Autres suppressions   ))))))))))))))))))))))))))))))))))))))))))))))))
c:\users\pierre\AppData\Roaming\Adobe\AdobeUpdate .exe
(((((((((((((((((((((((((((((   Fichiers créés du 2013-05-27 au 2013-06-27  ))))))))))))))))))))))))))))))))))))
2013-06-27 18:25 . 2013-06-27 18:26    --------    d-----w-    c:\users\pierre\AppData\Local\temp
2013-06-27 18:25 . 2013-06-27 18:25    --------    d-----w-    c:\users\Invité\AppData\Local\temp
2013-06-27 18:25 . 2013-06-27 18:25    --------    d-----w-    c:\users\Default\AppData\Local\temp
2013-06-27 16:34 . 2013-06-27 16:34    --------    d-----w-    c:\windows\ERUNT
2013-06-27 16:34 . 2013-06-27 16:34    --------    d-----w-    C:\JRT
2013-06-26 13:08 . 2013-06-26 13:08    --------    d-----w-    c:\program files\Malwarebytes' Anti-Malware
2013-06-26 13:08 . 2013-04-04 18:50    22856    ----a-w-    c:\windows\system32\drivers\mbam.sys
2013-06-26 13:00 . 2013-06-26 13:00    --------    d-----w-    C:\TDSSKiller_Quarantine
2013-06-26 12:10 . 2013-06-26 12:10    190032    ----a-w-    c:\windows\system32\drivers\tmcomm.sys
2013-06-25 22:03 . 2013-06-25 22:08    --------    d-----w-    c:\users\TEMP
2013-06-12 04:39 . 2013-05-08 04:37    905576    ----a-w-    c:\windows\system32\drivers\tcpip.sys
2013-06-12 04:39 . 2013-05-02 04:04    443904    ----a-w-    c:\windows\system32\win32spl.dll
2013-06-12 04:39 . 2013-05-02 04:03    37376    ----a-w-    c:\windows\system32\printcom.dll
2013-06-12 04:39 . 2013-04-24 01:46    812544    ----a-w-    c:\windows\system32\certutil.exe
2013-06-12 04:39 . 2013-04-24 04:00    985600    ----a-w-    c:\windows\system32\crypt32.dll
2013-06-12 04:39 . 2013-04-24 04:00    98304    ----a-w-    c:\windows\system32\cryptnet.dll
2013-06-12 04:39 . 2013-04-24 04:00    133120    ----a-w-    c:\windows\system32\cryptsvc.dll
2013-06-12 04:39 . 2013-04-24 04:00    41984    ----a-w-    c:\windows\system32\certenc.dll
2013-06-12 04:38 . 2013-05-02 22:03    3603832    ----a-w-    c:\windows\system32\ntkrnlpa.exe
2013-06-12 04:38 . 2013-05-02 22:03    3551096    ----a-w-    c:\windows\system32\ntoskrnl.exe
2013-06-12 04:38 . 2013-04-17 12:30    24576    ----a-w-    c:\windows\system32\cryptdlg.dll
((((((((((((((((((((((((((((((((((   Compte-rendu de Find3M   ))))))))))))))))))))))))))))))))))))))))))))))))
2013-06-12 04:35 . 2012-03-29 10:18    692104    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2013-06-12 04:35 . 2011-05-25 21:00    71048    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2013-04-15 14:20 . 2013-05-15 22:58    638328    ----a-w-    c:\windows\system32\drivers\dxgkrnl.sys
2013-04-13 10:56 . 2013-05-15 22:58    37376    ----a-w-    c:\windows\system32\cdd.dll
2013-04-09 01:36 . 2013-05-15 22:58    2049024    ----a-w-    c:\windows\system32\win32k.sys
2013-04-04 09:35 . 2013-04-24 10:12    94112    ----a-w-    c:\windows\system32\WindowsAccessBridge.dll
2011-04-14 18:01 . 2011-04-05 20:49    24376    ----a-w-    c:\program files\mozilla firefox\components\Scriptff.dll
(((((((((((((((((((((((((((((((((   Points de chargement Reg   ))))))))))))))))))))))))))))))))))))))))))))))))
*Note* les éléments vides & les éléments initiaux légitimes ne sont pas listés
"Facebook Update"="c:\users\pierre\AppData\Local\Facebook\Update\FacebookUpdate.exe" [2013-06-01 138096]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-04-28 857648]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2006-11-10 90112]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2007-03-21 1548288]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2006-10-03 81920]
"SigmatelSysTrayApp"="c:\program files\SigmaTel\C-Major Audio\WDM\sttray.exe" [2007-09-07 405504]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"AVG_UI"="c:\program files\AVG\AVG2013\avgui.exe" [2013-04-29 4408368]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2013-03-12 253816]
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2007-12-6 50688]
"EnableUIADesktopToggle"= 0 (0x0)
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
backup=c:\windows\pss\HP Digital Imaging Monitor.lnk.CommonStartup
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^QuickSet.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\QuickSet.lnk
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2013-04-04 21:06    958576    ----a-w-    c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DELL Webcam Manager]
2007-07-27 22:43    118784    ------w-    c:\program files\Dell\Dell Webcam Manager\DellWMgr.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ECenter]
2007-05-25 06:03    17920    ----a-w-    c:\dell\E-Center\EULALauncher.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\OEM02Mon.exe]
2007-08-29 05:54    36864    ----a-w-    c:\windows\OEM02Mon.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UnlockerAssistant]
2009-10-26 07:33    15872    ----a-w-    c:\program files\Unlocker\UnlockerAssistant.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Windows Defender]
2008-01-19 07:38    1008184    ----a-w-    c:\program files\Windows Defender\MSASCui.exe
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
S2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\aestsrv.exe [2007-08-29 73728]
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceNoNetwork    REG_MULTI_SZ       PLA DPS BFE mpssvc
bthsvcs    REG_MULTI_SZ       BthServ
WindowsMobile    REG_MULTI_SZ       wcescomm rapimgr
LocalServiceRestricted    REG_MULTI_SZ       WcesComm RapiMgr
HPZ12    REG_MULTI_SZ       Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt    REG_MULTI_SZ       hpqcxs08 hpqddsvc
getPlusHelper    REG_MULTI_SZ       getPlusHelper
LocalServiceAndNoImpersonation    REG_MULTI_SZ       FontCache
Contenu du dossier 'Tâches planifiées'
2013-06-27 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-03-29 04:35]
2013-06-19 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-3325613308-715722965-207484315-1000Core.job
- c:\users\pierre\AppData\Local\Facebook\Update\FacebookUpdate.exe [2013-05-25 10:18]
2013-06-27 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-3325613308-715722965-207484315-1000UA.job
- c:\users\pierre\AppData\Local\Facebook\Update\FacebookUpdate.exe [2013-05-25 10:18]
2013-01-30 c:\windows\Tasks\ROC_REG_JAN_DELETE.job
- c:\programdata\AVG January 2013 Campaign\ROC.exe [2013-01-28 21:16]
------- Examen supplémentaire -------
uStart Page = hxxp://www.google.ca/
uSearchURL,(Default) = hxxp://ca.search.yahoo.com/search?fr=mcafee&p=%s%s
IE: E&xporter vers Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
TCP: DhcpNameServer =
FF - ProfilePath - c:\users\pierre\AppData\Roaming\Mozilla\Firefox\Profiles\vl8e62bl.default\
FF - prefs.js: browser.startup.homepage - hxxps://www.facebook.com/login.php?login_attempt=1
FF - ExtSQL: 2013-06-26 10:57; {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}; c:\users\pierre\AppData\Roaming\Mozilla\Firefox\Profiles\vl8e62bl.default\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi
FF - ExtSQL: !HIDDEN! 2009-09-02 08:30; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - ExtSQL: !HIDDEN! 2010-02-05 10:29; smartwebprinting@hp.com; c:\program files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3
HKLM-Run-UniMessenger - (no file)
MSConfigStartUp-DellSupportCenter - c:\program files\Dell Support Center\bin\sprtcmd.exe
MSConfigStartUp-PCMService - c:\program files\Dell\MediaDirect\PCMService.exe
MSConfigStartUp-QuickTime Task - c:\program files\QuickTime\QTTask.exe
MSConfigStartUp-WebCake Desktop - c:\users\pierre\AppData\Roaming\WebCake\WebCakeDesktop.exe
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-06-27 14:26
Windows 6.0.6002 Service Pack 2 NTFS
Recherche de processus cachés ...
Recherche d'éléments en démarrage automatique cachés ...
Recherche de fichiers cachés ...
Scan terminé avec succès
Fichiers cachés: 0
--------------------- CLES DE REGISTRE BLOQUEES ---------------------
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
Heure de fin: 2013-06-27  14:28:44
ComboFix-quarantined-files.txt  2013-06-27 18:28
Avant-CF: 49 717 415 936 octets libres
Après-CF: 49 745 399 808 octets libres
- - End Of File - - 0B6640351F2E493D7B0DABF9D82F73CC

Edited by Markys08, 27 June 2013 - 01:33 PM.

#6 gringo_pr


    Bleepin Gringo

  • Malware Response Team
  • 136,772 posts
  • Gender:Male
  • Location:Puerto rico
  • Local time:05:11 PM

Posted 27 June 2013 - 08:55 PM


These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)
  • Programs to remove

    • Adobe Reader X (10.1.7) - Français
      Java 7 Update 21
      Java™ 6 Update 37
      Java™ SE Runtime Environment 6

  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.

Update Adobe reader
  • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
    • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Install Java:

Please go here to install Java
  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close
Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
    • Click Run Cleaner.
    • Close CCleaner.
: Malwarebytes' Anti-Malware :

I see You have MBAM installed on the computer - that is great!! it is a very good program! I would like you to run a quick scan for me now
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 gringo_pr


    Bleepin Gringo

  • Malware Response Team
  • 136,772 posts
  • Gender:Male
  • Location:Puerto rico
  • Local time:05:11 PM

Posted 30 June 2013 - 12:08 PM


48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 gringo_pr


    Bleepin Gringo

  • Malware Response Team
  • 136,772 posts
  • Gender:Male
  • Location:Puerto rico
  • Local time:05:11 PM

Posted 03 July 2013 - 01:17 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

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