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Zero access root kill virus?? How do i remove it?


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#1 getmadnow17

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Posted 25 June 2013 - 08:53 AM

Hi,

 

I was wondering whether anyone would be able to advise/help me with an issue I’m having?

 

Earlier this month, I was infected with a blaster worm virus. I took the advice from another site and downloaded anvi defender. The Anvi defender removed the blaster worm but since installing it, I have not been able to download anything.  Any file I try to download, I get a window message that file ‘contained a virus and was deleted’ which apparently means I have been affected with a zero access root kit virus. I downloaded the mcafee rootkit removal program to no avail. What’s the best way to remove it?

 

Many Thanks in advance

 

 

 



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#2 Broni

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Posted 25 June 2013 - 09:54 PM

Welcome aboard p22002758.gif

 

ZeroAccess rootkit requires elevated help.

 

Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.


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#3 getmadnow17

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Posted 27 June 2013 - 06:26 AM

Thanks for your speedy reply. I followed the steps but I have issues installing the dds program. It won't fully install for some reason. I have created a follow up in thread in the malware removal logs sub forum

 

http://www.bleepingcomputer.com/forums/t/499373/zero-access-kit-virus-having-problems-installing-dds-program/



#4 Broni

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Posted 27 June 2013 - 04:39 PM

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