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Browser Hijacked - SearchConduit?


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#1 TFA303

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Posted 24 June 2013 - 06:33 PM

I'm working on my daughter's laptop, so I don't have a full history, but here's what I know: 

 

Machine:

Lenovo ThinkPad, Corei5 M520 2.4Ghz processor

Win 7 SP1, 64 bit

 

 

Symptoms: 

Chrome home page was reset to searchconduit.com

Was able to change the home page, but Chrome still redirects to a variety of pages I'm not intending to reach and gives pop-up warnings to update Chrome, Java, etc (on pages that are obviously not the actual Oracle or Google sites). 

 

IE does not appear to redirect

 

Actions Taken: 

Ran MalwareBytes

Ran SuperAntiSpyware

Ran ADWCleaner

Ran Combofix (before seeing warnings on here not to....)

Ran JRT

 

 

Any help is greatly appreciated!  (Apologies if this is in the wrong sub-forum.)

 

Tom 


Edited by TFA303, 24 June 2013 - 06:45 PM.


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#2 Broni

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Posted 24 June 2013 - 08:26 PM

Is Chrome the only browser affected?


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#3 boopme

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Posted 24 June 2013 - 08:28 PM

Hello, having run ComboFix we need to see that log and a DDS log in a NEW topic.
 
Please follow this Preparation Guide . Do steps 6,7 and 8 and post in a new topic.
Let me know if all went well.
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#4 Broni

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Posted 24 June 2013 - 08:31 PM

Ooops, missed that one.

Thanks boopme :)


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#5 TFA303

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Posted 25 June 2013 - 08:15 PM

Thanks! 

 

Log Posted HERE



#6 boopme

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Posted 25 June 2013 - 08:20 PM

You're both welcome!

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.
From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.
Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.
The current wait time is 1 - 3 days and ALL logs are answered.
If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.
To avoid confusion, I am closing this topic.
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