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Windows 7 will not start. Ntoskrnl error

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#1 tgsetliff


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Posted 24 June 2013 - 06:17 PM

I have a Dell laptop running Windows 7.  When I opened the laptop to use, Windows began to restart but it went to a Startup Recovery process. When the scan finished, it said that ntoskrnl was corrupted.  Internet search recommended that I boot from system recovery cd and copy the file from there but this does not work with Windows 7. Only options are to run Startup recovery or recover from last checkpoint (do not have one).


What can I do to recover this file?

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#2 RajathAtDell


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Posted 25 June 2013 - 12:51 PM

Hi tgsetliff,

You will have to fix this issue from Startup Recovery or from the last checkpoint and as this does not work from the system, you will need to repair Windows using the repair console from the installation disk.

Unfortunately, you will have to re-install Windows 7, if the repair from the installation disk fails.

Please let me know if you need further assistance.

Thanks and Regards,
Rajath N

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