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Blank screen with cursor after log in problem?

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#1 folk11


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Posted 24 June 2013 - 04:22 PM

For a while now, I've not been able to log in properly. After log in, everything seems to load but the desktop/ explorer.exe. To clarify, what I see is a black screen with my cursor, and I can hear stuff in the background load normally. I am still able to access task manager, and my weird temp solution so far has been to end explorer.exe under processes, and restart it under new task. Doing this loads the desktop up normally. But my problem persists every time I reboot. I would like help on a fix for this weird issue.


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#2 jhayz


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Posted 25 June 2013 - 01:12 AM

What happens if you start to boot in safemode? Have you tried creating a new account to check the difference?

Try downloading Speccy and then install the program.  To post and publish a snapshot of your PC.
. In the Menu bar, click File -> Publish Snapshot
. Click Yes > then Copy to Clipboard
. On your next reply, right-click on a empty space and click Paste on reply box then click Post.


Download MiniToolBox and run the program. Select
List Last 10 Event Viewers, List Installed Programs and List Users, Partitions and Memory Size then click Go.
A notepad will open then copy-paste the report on your next reply.


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