I no longer can get Internet Explorer 8.0 to open. I recently removed several viruses. On 6/13 Malware Bytes quarantined a “Trojan.0Access”. I have run Malware Bytes several additional times since but nothing else has been detected.
Also on 6/13 AVG quarantined a “Trojan horse Back Door. Generic17.QNM”.
Today my attempt to open Internet Explorer resulted in message #1. Message #2 also came up concerning Site Advisor. I do not know if the problem with Site Advisor is related to the problem with Internet Explorer. Neither of these messages were sent to Micorosoft.
My computer uses Windows XP Professional.
What can I do to get Internet Explorer to open?
Message # 1. Internet Explorer has encountered a problem and needs to close.
The error report
AppName: iexplore.exe AppVer: 8.0.6001.18702 ModName: iebho.dll
ModVer: 22.214.171.12406 Offset: 00075000
The error report contents could not be copied but this file was included with the error report
This file is 8 pages long in the Portrait 8.5 x 11 size, therefore it was not included. If this file would be helpful, please just ask and I can send it.
Message # 2. SiteAdvisor has encountered a problem and needs to close.
I wish to say than you in advance for your assistance!!!!