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Gringo I Still Have Problems On My PC


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33 replies to this topic

#1 oxblood

oxblood

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Posted 24 June 2013 - 09:21 AM

Gringo - It appears I still have problems on my PC. The programs are very slow and it appears to misdirect to another website other than the homepage. When I attempted to access Google gmail it stated the security certificate is not valid
and would not allow me to acces the Google Chrome website. Also the Avast Antivirus program we installed from our last session will not run. I get the following when I attempt to run a scan.

" Unable to start scan. There are no more endpoints available from the endpoint mapper."

Help!

Oxblood

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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:03:36 AM

Posted 24 June 2013 - 11:19 PM


-Download DDS-
  • Please download DDS from one of the links below and save it to your desktop:

    dds_scr.gif
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3
    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt
    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 oxblood

oxblood
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  • 233 posts
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  • Local time:03:36 AM

Posted 25 June 2013 - 06:31 AM

Gringo - Here you go and thanks. I finally got Avast to perform and it detected some infections. Boy oh boy!

Thankz
Oxbloos



UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 11/10/2005 1:59:34 PM
System Uptime: 6/25/2013 2:37:45 AM (5 hours ago)
.
Motherboard: Dell Computer Corp. | | 0C2425
Processor: Intel® Pentium® 4 CPU 2.66GHz | Microprocessor | 2657/533mhz
.
==== Disk Partitions =========================
.
A: is Removable
C: is FIXED (NTFS) - 37 GiB total, 12.759 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP110: 6/6/2013 1:46:56 AM - System Checkpoint
RP111: 6/6/2013 5:11:05 PM - Tweaking.com - Windows Repair
RP112: 6/7/2013 5:52:55 PM - System Checkpoint
RP113: 6/8/2013 6:55:26 PM - System Checkpoint
RP114: 6/9/2013 7:41:45 PM - System Checkpoint
RP115: 6/10/2013 8:42:22 PM - System Checkpoint
RP116: 6/11/2013 8:59:43 PM - System Checkpoint
RP117: 6/12/2013 10:00:50 PM - System Checkpoint
RP118: 6/13/2013 6:17:23 PM - Printer Driver Foxit Reader PDF Printer Driver Installed
RP119: 6/13/2013 6:28:28 PM - Removed Adobe Reader XI (11.0.03).
RP120: 6/14/2013 7:22:10 PM - System Checkpoint
RP121: 6/15/2013 7:42:06 PM - System Checkpoint
RP122: 6/16/2013 5:24:51 PM - avast! Free Antivirus Setup
RP123: 6/17/2013 5:51:57 PM - System Checkpoint
RP124: 6/18/2013 6:51:57 PM - System Checkpoint
RP125: 6/19/2013 7:51:58 PM - System Checkpoint
RP126: 6/20/2013 8:51:57 PM - System Checkpoint
RP127: 6/22/2013 3:35:31 AM - System Checkpoint
RP128: 6/23/2013 4:24:16 AM - System Checkpoint
RP129: 6/24/2013 1:23:14 PM - System Checkpoint
RP130: 6/24/2013 4:43:57 PM - Removed Java 7 Update 17
RP131: 6/24/2013 4:44:54 PM - Installed Java 7 Update 25
RP132: 6/24/2013 6:37:47 PM - Bomgar Support Customer Client Restore Point
RP133: 6/24/2013 7:37:50 PM - avast! Free Antivirus Setup
.
==== Installed Programs ======================
.
Active Disk
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Akamai NetSession Interface
Akamai NetSession Interface Service
America Online (Choose which version to remove)
appbario12 Toolbar
AudibleManager
avast! Free Antivirus
Banctec Service Agreement
Broadcom Management Programs
Canon Camera Access Library
Canon DIGITAL CAMERA Solution Disk Software Guide
CANON iMAGE GATEWAY Task for ZoomBrowser EX
Canon Internet Library for ZoomBrowser EX
Canon MovieEdit Task for ZoomBrowser EX
Canon Personal Printing Guide
Canon PowerShot A3100 IS and PowerShot A3000 IS Camera User Guide
Canon Utilities CameraWindow
Canon Utilities CameraWindow DC 8
Canon Utilities Movie Uploader for YouTube
Canon Utilities MyCamera
Canon Utilities PhotoStitch
Canon Utilities ZoomBrowser EX
Canon ZoomBrowser EX Memory Card Utility
CCleaner
Conexant D850 56K V.9x DFVc Modem
Cool Smiley Bar for Facebook
Corel Applications
Creative MediaSource 5
Creative Removable Disk Manager
Creative System Information
Critical Update for Windows Media Player 11 (KB959772)
DAO 3.5
Dell Digital Jukebox Driver
Dell Networking Guide
Dell Solution Center
Dell Support 5.0.0 (766)
Digital Line Detect
DigitPower
Foxit Reader
Google Chrome
GoToAssist 8.0.0.514
GoToMeeting 5.5.0.1132
Help and Support Customization
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Format SDK (KB902344)
Hotfix for Windows Media Format SDK (KB910998)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB2756822)
Hotfix for Windows XP (KB2779562)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
iLinc Client
Intel® Extreme Graphics Driver
Internet Explorer Default Page
Java 7 Update 25
Java Auto Updater
Learn2 Player (Uninstall Only)
Malwarebytes Anti-Malware version 1.75.0.1300
MGI PhotoSuite 8.06 (Remove Only)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Application Error Reporting
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Data Access Components KB870669
Microsoft Encarta Encyclopedia Standard 2004
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 Premium
Microsoft Office 2000 SR-1 Disc 2
Microsoft Office 2000 SR-1 Professional
Microsoft Security Client
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft XML Parser
MID Converter 3.2
Mozilla Firefox (3.0.17)
MozyHome
MREP Custom Review Builder
MSN Music Assistant
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6.0 Parser (KB925673)
Musicmatch® Jukebox
OpenOffice.org 3.3
Options 360™
Palm Desktop
PDFlib 4.0.1
Qualxserve Service Agreement
Quicken Deluxe 2000
QuickTime
Real Estate Success System
RealPlayer
Rhapsody Player Engine
Scan Manager 5.2
Search Protect by conduit
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft Windows (KB2564958)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB2497640)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2530548)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2744842)
Security Update for Windows Internet Explorer 8 (KB2761465)
Security Update for Windows Internet Explorer 8 (KB2792100)
Security Update for Windows Internet Explorer 8 (KB2797052)
Security Update for Windows Internet Explorer 8 (KB2799329)
Security Update for Windows Internet Explorer 8 (KB2809289)
Security Update for Windows Internet Explorer 8 (KB2817183)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2584146)
Security Update for Windows XP (KB2585542)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB2598479)
Security Update for Windows XP (KB2603381)
Security Update for Windows XP (KB2618451)
Security Update for Windows XP (KB2619339)
Security Update for Windows XP (KB2620712)
Security Update for Windows XP (KB2624667)
Security Update for Windows XP (KB2631813)
Security Update for Windows XP (KB2646524)
Security Update for Windows XP (KB2653956)
Security Update for Windows XP (KB2655992)
Security Update for Windows XP (KB2659262)
Security Update for Windows XP (KB2661637)
Security Update for Windows XP (KB2676562)
Security Update for Windows XP (KB2686509)
Security Update for Windows XP (KB2691442)
Security Update for Windows XP (KB2698365)
Security Update for Windows XP (KB2705219-v2)
Security Update for Windows XP (KB2712808)
Security Update for Windows XP (KB2719985)
Security Update for Windows XP (KB2723135-v2)
Security Update for Windows XP (KB2724197)
Security Update for Windows XP (KB2727528)
Security Update for Windows XP (KB2731847-v2)
Security Update for Windows XP (KB2753842-v2)
Security Update for Windows XP (KB2753842)
Security Update for Windows XP (KB2757638)
Security Update for Windows XP (KB2758857)
Security Update for Windows XP (KB2761226)
Security Update for Windows XP (KB2770660)
Security Update for Windows XP (KB2778344)
Security Update for Windows XP (KB2779030)
Security Update for Windows XP (KB2780091)
Security Update for Windows XP (KB2799494)
Security Update for Windows XP (KB2802968)
Security Update for Windows XP (KB2807986)
Security Update for Windows XP (KB2808735)
Security Update for Windows XP (KB2813170)
Security Update for Windows XP (KB2813345)
Security Update for Windows XP (KB2820917)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953155)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Shockwave
Skype™ 6.1
Sonic DLA
Sonic RecordNow!
Sonic Update Manager
TechConnect
Trust Associates Buying, Selling and Holding 2005.3
Trust Associates MAS Auto-Fill Bonus Disk 2008.1
Trust Associates MPI Bonus Disk 2008.2
Trust Associates Short Sale Profits 2008.1
Trust Associates Street Smart Asset Protection - TRUSTS 2007.3
Trust Associates Work For Equity Program 2007.3
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB971180)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2541763)
Update for Windows XP (KB2661254-v2)
Update for Windows XP (KB2736233)
Update for Windows XP (KB2749655)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Update for Zip Opener
Updater Service
VideoPerformer
WebEx
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage v1.3.0254.0
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Live OneCare safety scanner
Windows Media Format 11 runtime
Windows Media Player 10 Hotfix - KB895316
Windows Media Player 11
Windows Presentation Foundation
Windows XP Service Pack 3
WinPatrol
WinRAR archiver
XML Paper Specification Shared Components Pack 1.0
ZENcast Organizer
Zip Opener Packages
.
==== Event Viewer Messages From Past Week ========
.
6/24/2013 8:32:44 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: aswSP aswTdi aswVmm Fips intelppm mozyFilter MpFilter
6/24/2013 7:28:23 PM, error: Service Control Manager [7034] - The Bomgar Support Customer Client [1372113264] service terminated unexpectedly. It has done this 1 time(s).
6/24/2013 6:46:55 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
6/24/2013 6:46:11 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: aswRvrt aswSnx aswSP aswTdi aswVmm Fips intelppm mozyFilter MpFilter
6/24/2013 4:43:34 PM, error: Service Control Manager [7034] - The Java Quick Starter service terminated unexpectedly. It has done this 1 time(s).
6/24/2013 12:16:56 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: iomdisk ppa3
6/24/2013 12:16:56 PM, error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service.
6/24/2013 12:16:25 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume2'. It has stopped monitoring the volume.
6/22/2013 3:22:22 AM, error: Print [23] - Printer Lexmark Z23-Z33,0 failed to initialize because a suitable Lexmark Z23-Z33 driver could not be found.
6/22/2013 3:20:41 AM, error: Service Control Manager [7000] - The Microsoft Antimalware Service service failed to start due to the following error: The file can not be accessed by the system.
6/22/2013 11:12:33 AM, error: System Error [1003] - Error code 000000f4, parameter1 00000003, parameter2 83899238, parameter3 838993ac, parameter4 805fb094.
6/19/2013 1:37:29 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the MS Software Shadow Copy Provider service to connect.
6/19/2013 1:37:29 AM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service SwPrv with arguments "" in order to run the server: {65EE1DBA-8FF4-4A58-AC1C-3470EE2F376A}
.
==== End Of File ===========================








UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 11/10/2005 1:59:34 PM
System Uptime: 6/25/2013 2:37:45 AM (5 hours ago)
.
Motherboard: Dell Computer Corp. | | 0C2425
Processor: Intel® Pentium® 4 CPU 2.66GHz | Microprocessor | 2657/533mhz
.
==== Disk Partitions =========================
.
A: is Removable
C: is FIXED (NTFS) - 37 GiB total, 12.759 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP110: 6/6/2013 1:46:56 AM - System Checkpoint
RP111: 6/6/2013 5:11:05 PM - Tweaking.com - Windows Repair
RP112: 6/7/2013 5:52:55 PM - System Checkpoint
RP113: 6/8/2013 6:55:26 PM - System Checkpoint
RP114: 6/9/2013 7:41:45 PM - System Checkpoint
RP115: 6/10/2013 8:42:22 PM - System Checkpoint
RP116: 6/11/2013 8:59:43 PM - System Checkpoint
RP117: 6/12/2013 10:00:50 PM - System Checkpoint
RP118: 6/13/2013 6:17:23 PM - Printer Driver Foxit Reader PDF Printer Driver Installed
RP119: 6/13/2013 6:28:28 PM - Removed Adobe Reader XI (11.0.03).
RP120: 6/14/2013 7:22:10 PM - System Checkpoint
RP121: 6/15/2013 7:42:06 PM - System Checkpoint
RP122: 6/16/2013 5:24:51 PM - avast! Free Antivirus Setup
RP123: 6/17/2013 5:51:57 PM - System Checkpoint
RP124: 6/18/2013 6:51:57 PM - System Checkpoint
RP125: 6/19/2013 7:51:58 PM - System Checkpoint
RP126: 6/20/2013 8:51:57 PM - System Checkpoint
RP127: 6/22/2013 3:35:31 AM - System Checkpoint
RP128: 6/23/2013 4:24:16 AM - System Checkpoint
RP129: 6/24/2013 1:23:14 PM - System Checkpoint
RP130: 6/24/2013 4:43:57 PM - Removed Java 7 Update 17
RP131: 6/24/2013 4:44:54 PM - Installed Java 7 Update 25
RP132: 6/24/2013 6:37:47 PM - Bomgar Support Customer Client Restore Point
RP133: 6/24/2013 7:37:50 PM - avast! Free Antivirus Setup
.
==== Installed Programs ======================
.
Active Disk
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Akamai NetSession Interface
Akamai NetSession Interface Service
America Online (Choose which version to remove)
appbario12 Toolbar
AudibleManager
avast! Free Antivirus
Banctec Service Agreement
Broadcom Management Programs
Canon Camera Access Library
Canon DIGITAL CAMERA Solution Disk Software Guide
CANON iMAGE GATEWAY Task for ZoomBrowser EX
Canon Internet Library for ZoomBrowser EX
Canon MovieEdit Task for ZoomBrowser EX
Canon Personal Printing Guide
Canon PowerShot A3100 IS and PowerShot A3000 IS Camera User Guide
Canon Utilities CameraWindow
Canon Utilities CameraWindow DC 8
Canon Utilities Movie Uploader for YouTube
Canon Utilities MyCamera
Canon Utilities PhotoStitch
Canon Utilities ZoomBrowser EX
Canon ZoomBrowser EX Memory Card Utility
CCleaner
Conexant D850 56K V.9x DFVc Modem
Cool Smiley Bar for Facebook
Corel Applications
Creative MediaSource 5
Creative Removable Disk Manager
Creative System Information
Critical Update for Windows Media Player 11 (KB959772)
DAO 3.5
Dell Digital Jukebox Driver
Dell Networking Guide
Dell Solution Center
Dell Support 5.0.0 (766)
Digital Line Detect
DigitPower
Foxit Reader
Google Chrome
GoToAssist 8.0.0.514
GoToMeeting 5.5.0.1132
Help and Support Customization
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Format SDK (KB902344)
Hotfix for Windows Media Format SDK (KB910998)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB2756822)
Hotfix for Windows XP (KB2779562)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
iLinc Client
Intel® Extreme Graphics Driver
Internet Explorer Default Page
Java 7 Update 25
Java Auto Updater
Learn2 Player (Uninstall Only)
Malwarebytes Anti-Malware version 1.75.0.1300
MGI PhotoSuite 8.06 (Remove Only)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Application Error Reporting
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Data Access Components KB870669
Microsoft Encarta Encyclopedia Standard 2004
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 Premium
Microsoft Office 2000 SR-1 Disc 2
Microsoft Office 2000 SR-1 Professional
Microsoft Security Client
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft XML Parser
MID Converter 3.2
Mozilla Firefox (3.0.17)
MozyHome
MREP Custom Review Builder
MSN Music Assistant
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6.0 Parser (KB925673)
Musicmatch® Jukebox
OpenOffice.org 3.3
Options 360™
Palm Desktop
PDFlib 4.0.1
Qualxserve Service Agreement
Quicken Deluxe 2000
QuickTime
Real Estate Success System
RealPlayer
Rhapsody Player Engine
Scan Manager 5.2
Search Protect by conduit
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft Windows (KB2564958)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB2497640)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2530548)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2744842)
Security Update for Windows Internet Explorer 8 (KB2761465)
Security Update for Windows Internet Explorer 8 (KB2792100)
Security Update for Windows Internet Explorer 8 (KB2797052)
Security Update for Windows Internet Explorer 8 (KB2799329)
Security Update for Windows Internet Explorer 8 (KB2809289)
Security Update for Windows Internet Explorer 8 (KB2817183)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2584146)
Security Update for Windows XP (KB2585542)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB2598479)
Security Update for Windows XP (KB2603381)
Security Update for Windows XP (KB2618451)
Security Update for Windows XP (KB2619339)
Security Update for Windows XP (KB2620712)
Security Update for Windows XP (KB2624667)
Security Update for Windows XP (KB2631813)
Security Update for Windows XP (KB2646524)
Security Update for Windows XP (KB2653956)
Security Update for Windows XP (KB2655992)
Security Update for Windows XP (KB2659262)
Security Update for Windows XP (KB2661637)
Security Update for Windows XP (KB2676562)
Security Update for Windows XP (KB2686509)
Security Update for Windows XP (KB2691442)
Security Update for Windows XP (KB2698365)
Security Update for Windows XP (KB2705219-v2)
Security Update for Windows XP (KB2712808)
Security Update for Windows XP (KB2719985)
Security Update for Windows XP (KB2723135-v2)
Security Update for Windows XP (KB2724197)
Security Update for Windows XP (KB2727528)
Security Update for Windows XP (KB2731847-v2)
Security Update for Windows XP (KB2753842-v2)
Security Update for Windows XP (KB2753842)
Security Update for Windows XP (KB2757638)
Security Update for Windows XP (KB2758857)
Security Update for Windows XP (KB2761226)
Security Update for Windows XP (KB2770660)
Security Update for Windows XP (KB2778344)
Security Update for Windows XP (KB2779030)
Security Update for Windows XP (KB2780091)
Security Update for Windows XP (KB2799494)
Security Update for Windows XP (KB2802968)
Security Update for Windows XP (KB2807986)
Security Update for Windows XP (KB2808735)
Security Update for Windows XP (KB2813170)
Security Update for Windows XP (KB2813345)
Security Update for Windows XP (KB2820917)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953155)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Shockwave
Skype™ 6.1
Sonic DLA
Sonic RecordNow!
Sonic Update Manager
TechConnect
Trust Associates Buying, Selling and Holding 2005.3
Trust Associates MAS Auto-Fill Bonus Disk 2008.1
Trust Associates MPI Bonus Disk 2008.2
Trust Associates Short Sale Profits 2008.1
Trust Associates Street Smart Asset Protection - TRUSTS 2007.3
Trust Associates Work For Equity Program 2007.3
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB971180)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2541763)
Update for Windows XP (KB2661254-v2)
Update for Windows XP (KB2736233)
Update for Windows XP (KB2749655)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Update for Zip Opener
Updater Service
VideoPerformer
WebEx
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage v1.3.0254.0
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Live OneCare safety scanner
Windows Media Format 11 runtime
Windows Media Player 10 Hotfix - KB895316
Windows Media Player 11
Windows Presentation Foundation
Windows XP Service Pack 3
WinPatrol
WinRAR archiver
XML Paper Specification Shared Components Pack 1.0
ZENcast Organizer
Zip Opener Packages
.
==== Event Viewer Messages From Past Week ========
.
6/24/2013 8:32:44 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: aswSP aswTdi aswVmm Fips intelppm mozyFilter MpFilter
6/24/2013 7:28:23 PM, error: Service Control Manager [7034] - The Bomgar Support Customer Client [1372113264] service terminated unexpectedly. It has done this 1 time(s).
6/24/2013 6:46:55 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
6/24/2013 6:46:11 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: aswRvrt aswSnx aswSP aswTdi aswVmm Fips intelppm mozyFilter MpFilter
6/24/2013 4:43:34 PM, error: Service Control Manager [7034] - The Java Quick Starter service terminated unexpectedly. It has done this 1 time(s).
6/24/2013 12:16:56 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: iomdisk ppa3
6/24/2013 12:16:56 PM, error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service.
6/24/2013 12:16:25 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume2'. It has stopped monitoring the volume.
6/22/2013 3:22:22 AM, error: Print [23] - Printer Lexmark Z23-Z33,0 failed to initialize because a suitable Lexmark Z23-Z33 driver could not be found.
6/22/2013 3:20:41 AM, error: Service Control Manager [7000] - The Microsoft Antimalware Service service failed to start due to the following error: The file can not be accessed by the system.
6/22/2013 11:12:33 AM, error: System Error [1003] - Error code 000000f4, parameter1 00000003, parameter2 83899238, parameter3 838993ac, parameter4 805fb094.
6/19/2013 1:37:29 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the MS Software Shadow Copy Provider service to connect.
6/19/2013 1:37:29 AM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service SwPrv with arguments "" in order to run the server: {65EE1DBA-8FF4-4A58-AC1C-3470EE2F376A}
.
==== End Of File ===========================

#4 gringo_pr

gringo_pr

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Posted 25 June 2013 - 12:01 PM



Hello oxblood

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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#5 oxblood

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Posted 25 June 2013 - 09:01 PM

Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.4 (05.06.2013:1)
OS: Microsoft Windows XP x86
Ran by Elvis on Tue 06/25/2013 at 21:47:50.35
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services

Successfully stopped: [Service] cltmngsvc
Successfully deleted: [Service] cltmngsvc



~~~ Registry Values

Successfully deleted: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\searchprotect
Successfully deleted: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\searchprotectall



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\conduit
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\smartbar
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\classes\Toolbar.CT3279411
Successfully deleted: [Registry Key] "hkey_current_user\software\apn pip"
Successfully deleted: [Registry Key] "hkey_local_machine\software\pip"



~~~ Files

Successfully deleted: [File] "C:\end"
Successfully deleted: [File] C:\eula.1028.txt
Successfully deleted: [File] C:\eula.1031.txt
Successfully deleted: [File] C:\eula.1033.txt
Successfully deleted: [File] C:\eula.1036.txt
Successfully deleted: [File] C:\eula.1040.txt
Successfully deleted: [File] C:\eula.1041.txt
Successfully deleted: [File] C:\eula.1042.txt
Successfully deleted: [File] C:\eula.2052.txt
Successfully deleted: [File] C:\install.res.1028.dll
Successfully deleted: [File] C:\install.res.1031.dll
Successfully deleted: [File] C:\install.res.1033.dll
Successfully deleted: [File] C:\install.res.1036.dll
Successfully deleted: [File] C:\install.res.1040.dll
Successfully deleted: [File] C:\install.res.1041.dll
Successfully deleted: [File] C:\install.res.1042.dll
Successfully deleted: [File] C:\install.res.2052.dll
Successfully deleted: [File] C:\install.res.3082.dll



~~~ Folders

Successfully deleted: [Folder] "C:\Documents and Settings\All Users\application data\ibupdaterservice"
Successfully deleted: [Folder] "C:\Documents and Settings\All Users\application data\installmate"
Successfully deleted: [Folder] "C:\Documents and Settings\Elvis\Application Data\performersoft"
Successfully deleted: [Folder] "C:\Documents and Settings\Elvis\Application Data\searchprotect"
Successfully deleted: [Folder] "C:\Program Files\conduit"
Successfully deleted: [Folder] "C:\Program Files\searchprotect"





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Tue 06/25/2013 at 21:53:30.04
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

#6 gringo_pr

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Posted 25 June 2013 - 09:19 PM

Did you run the first program?


gringo
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#7 oxblood

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Posted 25 June 2013 - 09:33 PM

I attempted to but was unsucessful on the first attempt so I skipped it as per instruction and went to the second being junkware. I was unable to run the first. Sorry.

 

Oxblood



#8 gringo_pr

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Posted 25 June 2013 - 10:01 PM


Hello Oxblood

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
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#9 oxblood

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Posted 26 June 2013 - 12:07 AM

Unable to shut down either Avast or MBAM. Directions are in conflict with those provided. Not compatible.Each set of directions are in conflict with what was provided.

 

Not compatible



#10 gringo_pr

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Posted 26 June 2013 - 12:37 AM

http://www.ehow.com/how_5110387_disable-avast-antivirus.html <-- avast

http://www.bleepingcomputer.com/forums/index.php?app=core&module=search&do=search&fromMainBar=1 <-- MBAM
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#11 oxblood

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Posted 26 June 2013 - 07:00 AM

What about MBAM & CCLEANER?



#12 oxblood

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Posted 26 June 2013 - 08:45 AM

What about MBAM and CCLEANER?

#13 gringo_pr

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Posted 26 June 2013 - 12:24 PM

the second link is for MBAM and ccleaner does not need to be turned off



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#14 oxblood

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Posted 26 June 2013 - 03:00 PM

Gringo - The second link takes me to a search engine that won't allow me to search. Please advise or provide another link. 

 

Thanks

Oxblood



#15 gringo_pr

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Posted 26 June 2013 - 10:10 PM

go ahead and leave it on and run combofix


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