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Keyboard/Mouse issues


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#1 Nubcakes

Nubcakes

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Posted 23 June 2013 - 08:56 PM

Greetings!

 

I am having a rather obscure issue and seek guidance/assistance. My keyboard (Logitech G510) and mouse (Logitech MX518) will (seemingly randomly) disconnect and become unresponsive until i restart my system.

 

 

What I think I know:

Through blind troubleshooting I have discovered that these disconnects are not necessarily random. They seem to occur when I am playing video games. Furthermore I believe is it more common (if not entirely) among certain games. I did some testing. I have played several different games (Starcraft 2, Natural Selection 2, Warframe, Left 4 Dead 2, more to come pending further testing) and during these sessions my hardware performs fine. However, when playing League of Legends and Diablo 3 my hardware then becomes unresponsive until restart.

 

it appears to be a "come and go" ailment. For example, last week I did not experience any disruptions, but if we were to go back ~2 or 3 weeks ago, this issue was rampant as it is now. During the week of "no disruptions" I was playing vast amounts of both League of Legends and Diablo 3.

 

What I have done:

During several attempts to fix this issue, I have Updated/installed/reinstalled/Uninstalled logitech drivers for both of my devices. I am currently running on Plug and Play drivers. I have used different mice and keyboards. I have used different USB ports in the back of my computer, and also plugged my devices in the front USB ports (not connected to the motherboard). I have cleaned my registry in an attempt to remove any (for lack of a better phrase) overlapping or disruptive data that would adversly affect my hardware. I have disabled the power saving utility for my keyboard and mouse USB hubs in my device manager. I have attempted to update my generic USB hubs and Plug and Play drivers all to no avail.

 

 

Other Thoughts:

I have contacted several of my friends in an attempt to solve and diagnose this problem, the most common diagnosis is that my motherboard USBs are having issues(which is a very common thing from what I hear), but I cant help thinking that if it were a motherboard issue, wouldnt this problem also occur when im not playing games? So far that has not happened. When i plugged my keyboard/mouse in my front USBs the problem still resurfaced aswell.

 

I am out of ideas and this issue is now out of my range of knowledge.

 

Thank you in advance for looking/responding to my issue.

 

~Nubcakes


Edited by Nubcakes, 23 June 2013 - 08:57 PM.


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