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Computer Extremely Slow, random software installation pop ups


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#1 jtrusso

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Posted 23 June 2013 - 05:23 PM

I'm running Windows XP with SP3 installed. The computer is running extremely slow, taking about 5 minutes to completely boot up.  Also, I am getting a random pop up asking me to install a "software update", but it doesn't say what the software is.  It is definitely not a Windows update, I have no clue what it is.

 

I have run a complete scan with Malware Bytes and it came up with no infections found.  I'm sure there is something going on, I'm just not sure how to trouble shoot it.  Any help that anyone can offer is much appreciated.

 

Thanks,

 

John



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#2 hamluis

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Posted 23 June 2013 - 06:01 PM

Can you post a screenshot of this popup?

 

How to take and share a screen shot in Windows - http://www.bleepingcomputer.com/tutorials/tutorial96.html

 

Louis



#3 InadequateInfirmity

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Posted 25 June 2013 - 09:27 AM

  • Please download MINITOOLBOX and run it.

    Checkmark following boxes:



    Flush DNS
    Reset FF proxy Settings
    Reset Ie Proxy Settings
    Report IE Proxy Settings
    Report FF Proxy Settings
    List content of Hosts
    List IP configuration
    List Winsock Entries
    List last 10 Event Viewer log
    List Installed Programs
    List Users, Partitions and Memory size
    List Devices (problems only)



    Click Go and post the result.




     



Edited by InadequateInfirmity, 25 June 2013 - 09:28 AM.





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