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Wireless Laptop See's Network but Won't Connect


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12 replies to this topic

#1 dclary

dclary

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  • Location:Delaware
  • Local time:08:00 PM

Posted 23 June 2013 - 02:40 PM

Here is my setup

 

Home Computer:

 

Dell Inspiron 660

64-bit Operating System

Processor: Intel® Core™ i5-2320

CPU @ 3.00GHz  3.00GHz

Installed memory (RAM) 8.00 GB (7.88 GB usable)

Windows 7 Home Premium | Service Pack 1

 

Wired to D-Link Verizon ADSL2+ Router

ModelDSL-2750B

 

The Problem

 

My son recently went on a trip and took my Laptop (Specs below). He accessed the Internet through his Nokia phone and now that he is back, we cannot get it to work in our home. It does see the network but I keep getting a message saying that it cannot not connect. I tried the steps in the troubleshooting section but to no avail. In addition, I checked the router settings to make sure the right MAC address was entered. I also checked to make sure the laptop Internet button was on

 

Laptop Specs:

 

ASUS Notebook U52F Series

64-bit Operating System

Processor: Intel® Core™ i5 CPU 

M460 @ 2.53GHz   2.53GHz

Installed memory (RAM) 4.00GB (3.79 GB usable)

Windows 7 Home Premium | Service Pack 1

 

Wireless Network Adapters as taken from Device Manager

 

Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20)

Intel® Centrino® Advanced-N 6250 AGN

MAC Bridge Miniport

Microsoft Virtual WiFi Miniport Adapter

Microsoft Virtual WiFi Miniport Adapter#2

 

Home Computer MiniToolBox Results

 

MiniToolBox by Farbar  Version: 16-06-2013

Ran by Diana (administrator) on 23-06-2013 at 15:24:50

Running from "C:\Users\Diana\Desktop"

Windows 7 Home Premium Service Pack 1 (X64)

Boot Mode: Normal

***************************************************************************

 

========================= Flush DNS: ===================================

 

Windows IP Configuration

 

Successfully flushed the DNS Resolver Cache.

 

========================= IE Proxy Settings: ==============================

 

Proxy is not enabled.

No Proxy Server is set.

 

"Reset IE Proxy Settings": IE Proxy Settings were reset.

 

========================= FF Proxy Settings: ==============================

 

 

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

 

========================= Hosts content: =================================

 

 

 

========================= IP Configuration: ================================

 

Realtek PCIe GBE Family Controller = Local Area Connection (Connected)

Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Hardware not present)

Dell Wireless 1506 802.11b/g/n (2.4GHz) = Wireless Network Connection (Media disconnected)

 

 

# ----------------------------------

# IPv4 Configuration

# ----------------------------------

pushd interface ipv4

 

reset

set global defaultcurhoplimit=64 icmpredirects=enabled

 

 

popd

# End of IPv4 configuration

 

 

 

Windows IP Configuration

 

   Host Name . . . . . . . . . . . . : Diana-PC

   Primary Dns Suffix  . . . . . . . :

   Node Type . . . . . . . . . . . . : Hybrid

   IP Routing Enabled. . . . . . . . : No

   WINS Proxy Enabled. . . . . . . . : No

   DNS Suffix Search List. . . . . . : home

 

Wireless LAN adapter Wireless Network Connection:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Dell Wireless 1506 802.11b/g/n (2.4GHz)

   Physical Address. . . . . . . . . : E0-06-E6-73-E0-E6

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

 

Ethernet adapter Local Area Connection:

 

   Connection-specific DNS Suffix  . : home

   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller

   Physical Address. . . . . . . . . : D4-BE-D9-E3-E2-D3

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

   Link-local IPv6 Address . . . . . : fe80::59b3:d08c:56b1:efaf%11(Preferred)

   IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)

   Subnet Mask . . . . . . . . . . . : 255.255.255.0

   Lease Obtained. . . . . . . . . . : Sunday, June 23, 2013 9:13:49 AM

   Lease Expires . . . . . . . . . . : Sunday, June 30, 2013 1:40:57 PM

   Default Gateway . . . . . . . . . : 192.168.1.1

   DHCP Server . . . . . . . . . . . : 192.168.1.1

   DHCPv6 IAID . . . . . . . . . . . : 248823513

   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-AC-95-DA-D4-BE-D9-E3-E2-D3

   DNS Servers . . . . . . . . . . . : 192.168.1.1

   NetBIOS over Tcpip. . . . . . . . : Enabled

 

Tunnel adapter isatap.{2B520DAB-5EA0-4328-8169-23AA8843A4AC}:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter Local Area Connection* 11:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft 6to4 Adapter

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter isatap.home:

 

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

   Default Gateway . . . . . . . . . :

   NetBIOS over Tcpip. . . . . . . . : Disabled

 

Tunnel adapter Teredo Tunneling Pseudo-Interface:

 

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:953c:18fe:3101:9f1c:5e16(Preferred)

   Link-local IPv6 Address . . . . . : fe80::18fe:3101:9f1c:5e16%14(Preferred)

   Default Gateway . . . . . . . . . : ::

   NetBIOS over Tcpip. . . . . . . . : Disabled

Server:  verizon.home

Address:  192.168.1.1

 

Name:    google.com

Addresses:  2607:f8b0:4004:802::100e

          74.125.228.73

          74.125.228.65

          74.125.228.72

          74.125.228.64

          74.125.228.69

          74.125.228.67

          74.125.228.66

          74.125.228.68

          74.125.228.70

          74.125.228.78

          74.125.228.71

 

 

Pinging google.com [74.125.228.1] with 32 bytes of data:

Reply from 74.125.228.1: bytes=32 time=191ms TTL=57

Reply from 74.125.228.1: bytes=32 time=140ms TTL=57

 

Ping statistics for 74.125.228.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 140ms, Maximum = 191ms, Average = 165ms

Server:  verizon.home

Address:  192.168.1.1

 

Name:    yahoo.com

Addresses:  98.139.183.24

          98.138.253.109

          206.190.36.45

 

 

Pinging yahoo.com [98.138.253.109] with 32 bytes of data:

Reply from 98.138.253.109: bytes=32 time=181ms TTL=52

Reply from 98.138.253.109: bytes=32 time=190ms TTL=53

 

Ping statistics for 98.138.253.109:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 181ms, Maximum = 190ms, Average = 185ms

 

Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=64

Reply from 127.0.0.1: bytes=32 time<1ms TTL=64

 

Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================

Interface List

 13...e0 06 e6 73 e0 e6 ......Dell Wireless 1506 802.11b/g/n (2.4GHz)

 11...d4 be d9 e3 e2 d3 ......Realtek PCIe GBE Family Controller

  1...........................Software Loopback Interface 1

 17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter

 12...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter

 16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2

 14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface

===========================================================================

 

IPv4 Route Table

===========================================================================

Active Routes:

Network Destination        Netmask          Gateway       Interface  Metric

          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.2     20

        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306

        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306

  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306

      192.168.1.0    255.255.255.0         On-link       192.168.1.2    276

      192.168.1.2  255.255.255.255         On-link       192.168.1.2    276

    192.168.1.255  255.255.255.255         On-link       192.168.1.2    276

        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306

        224.0.0.0        240.0.0.0         On-link       192.168.1.2    276

  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306

  255.255.255.255  255.255.255.255         On-link       192.168.1.2    276

===========================================================================

Persistent Routes:

  None

 

IPv6 Route Table

===========================================================================

Active Routes:

 If Metric Network Destination      Gateway

 14     58 ::/0                     On-link

  1    306 ::1/128                  On-link

 14     58 2001::/32                On-link

 14    306 2001:0:9d38:953c:18fe:3101:9f1c:5e16/128

                                    On-link

 11    276 fe80::/64                On-link

 14    306 fe80::/64                On-link

 14    306 fe80::18fe:3101:9f1c:5e16/128

                                    On-link

 11    276 fe80::59b3:d08c:56b1:efaf/128

                                    On-link

  1    306 ff00::/8                 On-link

 14    306 ff00::/8                 On-link

 11    276 ff00::/8                 On-link

===========================================================================

Persistent Routes:

  None

========================= Winsock entries =====================================

 

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)

Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)

Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)

Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)

Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)

Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)

Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)

Catalog5 09 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)

Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)

x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)

x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)

x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)

x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)

x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)

x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)

x64-Catalog5 09 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)

x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

 

========================= Event log errors: ===============================

 

Application errors:

==================

Error: (06/23/2013 01:41:05 PM) (Source: Bonjour Service) (User: )

Description: ERROR: handle_resolve_request bad interfaceIndex 1

 

Error: (06/23/2013 11:46:10 AM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 7332

 

Error: (06/23/2013 11:46:10 AM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledEvent 7332

 

Error: (06/23/2013 11:46:10 AM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: Continuously busy for more than a second

 

Error: (06/23/2013 11:46:09 AM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 6333

 

Error: (06/23/2013 11:46:09 AM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledEvent 6333

 

Error: (06/23/2013 11:46:09 AM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: Continuously busy for more than a second

 

Error: (06/23/2013 11:46:08 AM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 5335

 

Error: (06/23/2013 11:46:08 AM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledEvent 5335

 

Error: (06/23/2013 11:46:08 AM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: Continuously busy for more than a second

 

 

System errors:

=============

Error: (06/23/2013 09:15:39 AM) (Source: Service Control Manager) (User: )

Description: The HP Network Devices Support service terminated with the following error:

%%126

 

Error: (06/23/2013 09:13:43 AM) (Source: Service Control Manager) (User: )

Description: The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.

 

Error: (06/23/2013 09:13:43 AM) (Source: Service Control Manager) (User: )

Description: The Windows Search service terminated with service-specific error %%-1073473535.

 

Error: (06/23/2013 09:12:33 AM) (Source: Service Control Manager) (User: )

Description: The ScRegSetValueExW call failed for FailureActions with the following error:

%%5

 

Error: (06/21/2013 00:09:58 PM) (Source: Service Control Manager) (User: )

Description: The HP Network Devices Support service terminated with the following error:

%%126

 

Error: (06/21/2013 00:07:56 PM) (Source: Service Control Manager) (User: )

Description: The ScRegSetValueExW call failed for FailureActions with the following error:

%%5

 

Error: (06/21/2013 00:06:57 PM) (Source: Service Control Manager) (User: )

Description: The ScRegSetValueExW call failed for FailureActions with the following error:

%%5

 

Error: (06/20/2013 08:33:59 AM) (Source: Service Control Manager) (User: )

Description: The HP Network Devices Support service terminated with the following error:

%%126

 

Error: (06/20/2013 08:31:08 AM) (Source: Service Control Manager) (User: )

Description: The ScRegSetValueExW call failed for FailureActions with the following error:

%%5

 

Error: (06/19/2013 00:48:27 PM) (Source: Service Control Manager) (User: )

Description: The HP Network Devices Support service terminated with the following error:

%%126

 

 

Microsoft Office Sessions:

=========================

Error: (06/23/2013 01:41:05 PM) (Source: Bonjour Service)(User: )

Description: ERROR: handle_resolve_request bad interfaceIndex 1

 

Error: (06/23/2013 11:46:10 AM) (Source: Bonjour Service)(User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 7332

 

Error: (06/23/2013 11:46:10 AM) (Source: Bonjour Service)(User: )

Description: Task Scheduling Error: m->NextScheduledEvent 7332

 

Error: (06/23/2013 11:46:10 AM) (Source: Bonjour Service)(User: )

Description: Task Scheduling Error: Continuously busy for more than a second

 

Error: (06/23/2013 11:46:09 AM) (Source: Bonjour Service)(User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 6333

 

Error: (06/23/2013 11:46:09 AM) (Source: Bonjour Service)(User: )

Description: Task Scheduling Error: m->NextScheduledEvent 6333

 

Error: (06/23/2013 11:46:09 AM) (Source: Bonjour Service)(User: )

Description: Task Scheduling Error: Continuously busy for more than a second

 

Error: (06/23/2013 11:46:08 AM) (Source: Bonjour Service)(User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 5335

 

Error: (06/23/2013 11:46:08 AM) (Source: Bonjour Service)(User: )

Description: Task Scheduling Error: m->NextScheduledEvent 5335

 

Error: (06/23/2013 11:46:08 AM) (Source: Bonjour Service)(User: )

Description: Task Scheduling Error: Continuously busy for more than a second

 

 

=========================== Installed Programs ============================

 

4500_Help (Version: 1.00.0000)

64 Bit HP CIO Components Installer (Version: 6.2.1)

Adobe Acrobat X Pro - English, Français, Deutsch (Version: 10.1.7)

Adobe AIR (Version: 3.5.0.1060)

Adobe Anchor Service CS4 (Version: 2.0)

Adobe CS6 Design and Web Premium (Version: 6)

Adobe Director 11.5 (Version: 11.5)

Adobe Download Assistant (Version: 1.2.2)

Adobe Flash Player 11 ActiveX (Version: 11.7.700.224)

Adobe Flash Player 11 Plugin (Version: 11.7.700.224)

Adobe Help Manager (Version: 4.0.244)

Adobe Photoshop Elements 9 (Version: 9.0.3.0)

Adobe Premiere Elements 9 (Version: 9.0)

Adobe Premiere Elements 9 (Version: 9.0.1)

Adobe Reader X (10.1.7) MUI (Version: 10.1.7)

Adobe Setup (Version: 2.0)

Adobe Shockwave Player 12.0 (Version: 12.0.2.122)

Adobe Update Manager CS4 (Version: 6.0.0)

Adobe Widget Browser (Version: 2.0 Build 348)

Adobe Widget Browser (Version: 2.0.348)

Adobe® Content Viewer (Version: 2.9.0)

Akamai NetSession Interface

AnvSoft Photo Slideshow Maker Professional 5.56 (Version: 5.56)

Apple Application Support (Version: 2.3.3)

Apple Mobile Device Support (Version: 6.1.0.13)

Apple Software Update (Version: 2.1.3.127)

AquaSoft DiaShow 7 Ultimate (Version: 7.7.11)

Arclab Thumb Studio 2.13

ArcSoft Perfect365 (Version: 1.8.0.3)

Art Explosion Image Browser (Version: 1.0.0.11)

Ashampoo Photo Commander 10 v.10.2.1 (Version: 10.2.1)

Ashampoo Photo Commander Plugin Pack (Version: 1.0.0)

Audacity 2.0.2 (Version: 2.0.2)

AVG 2013 (Version: 13.0.3199)

AVG 2013 (Version: 13.0.3345)

AVG 2013 (Version: 2013.0.3345)

AVG Security Toolbar (Version: 15.2.0.5)

Batch Picture Protector 4.0 (Version: 4.0)

Bonjour (Version: 3.0.0.10)

bpd_scan (Version: 3.00.0000)

BPDSoftware (Version: 50.0.165.000)

BPDSoftware_Ini (Version: 1.00.0000)

BufferChm (Version: 130.0.331.000)

BurnAware Home 5.5 GOTD

BusinessCards MX (Version: 4.73)

CalcTape (Version: 5.1.4)

CCleaner (Version: 4.02)

Cisco EAP-FAST Module (Version: 2.2.14)

Cisco LEAP Module (Version: 1.0.19)

Cisco PEAP Module (Version: 1.1.6)

Conexant SmartAudio HD (Version: 8.50.8.0)

Consumer In-Home Service Agreement (Version: 2.0.0)

Contents (Version: 1.00.0005)

Core FTP LE (x64)

Corel Paint it! - Content (Version: 1.0)

Corel Paint it! - Core (Version: 1.0)

Corel Paint it! - ICA (Version: 1.0)

Corel Paint it! - Langauge (Version: 1.0)

Corel PaintShop Photo Express (Version: 1.5.0.265)

Coupon Printer for Windows (Version: 5.0.0.3)

CouponBar (Version: 5.0.0.5)

D3DX10 (Version: 15.4.2368.0902)

Dell DataSafe Local Backup - Support Software (Version: 9.4.67)

Dell DataSafe Local Backup (Version: 9.4.67)

Dell DataSafe Online (Version: 2.1.19634)

Dell Digital Delivery (Version: 2.5.1400.0)

Dell Edoc Viewer (Version: 1.0.0)

Dell Getting Started Guide (Version: 1.00.0000)

Dell MusicStage (Version: 1.6.225.0)

Dell PhotoStage (Version: 1.5.0.130)

Dell Stage (Version: 1.7.209.0)

Dell Stage Remote (Version: 2.0.0.43)

Dell Support Center (Version: 3.1.5907.16)

Dell VideoStage  (Version: 1.3.0.2214)

Dell Wireless Driver Installation (Version: 9.0)

DeviceIO (Version: 1.00.0005)

DP Animation Maker (Version: 2.2.1)

Elements 9 Organizer (Version: 9.0)

Elements STI Installer (Version: 1.0)

Folder Marker Home v 3.2 GAOTD Edition (Version: 3.2)

FrostWire 5.5.1 (Version: 5.5.1.0)

High-Definition Video Playback (Version: 7.3.10000.0.0)

HP Officejet J4500 Series (Version: 13.0)

ICA (Version: 1.5.0.265)

IconLover (Version: 5.34)

IFX-Supreme (Version: 1.0)

Inpaint 4.7

Instant Eyedropper 1.75

Intel® Control Center (Version: 1.2.1.1007)

Intel® Management Engine Components (Version: 8.0.0.1351)

Intel® Processor Graphics (Version: 9.17.10.3062)

Intel® Rapid Storage Technology (Version: 11.1.0.1006)

Intel® SDK for OpenCL - CPU Only Runtime Package (Version: 2.0.0.37149)

Intel® USB 3.0 eXtensible Host Controller Driver (Version: 1.0.4.220)

Intel® Trusted Connect Service Client (Version: 1.23.216.0)

InternetHelper3  Firefox Toolbar (Version: 1.0.0.0)

iPixSoft Flash Slideshow Creator (4.0.0.1) (Version: 4.0.0.1)

IPM (Version: 1.0)

IPM_P (Version: 1.52)

iSpring Converter 6 (Version: 6.1.0)

J4500 (Version: 50.0.165.000)

Jasc Animation Shop 3 (Version: 3.11)

Jasc Paint Shop Pro 9 (Version: 9.01.0000)

Java 7 Update 21 (Version: 7.0.210)

Java 7 Update 7 (64-bit) (Version: 7.0.70)

Java Auto Updater (Version: 2.1.9.5)

JavaFX 2.1.1 (Version: 2.1.1)

Junk Mail filter update (Version: 15.4.3502.0922)

LAME v3.99.3 (for Windows)

Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)

Mesh Runtime (Version: 15.4.5722.2)

Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)

Microsoft .NET Framework 4 Extended (Version: 4.0.30319)

Microsoft Application Error Reporting (Version: 12.0.6015.5000)

Microsoft Office 365 Home Premium - en-us (Version: 15.0.4505.1510)

Microsoft Silverlight (Version: 5.1.20125.0)

Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)

Microsoft Visual C++ 2005 Redistributable (Version: 8.0.50727.42)

Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)

Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)

Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)

Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729 (Version: 9.0.30729)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (Version: 9.0.30729)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)

Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)

Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)

Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)

Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)

Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)

Microsoft_VC90_CRT_x86 (Version: 1.00.0000)

MLE (Version: 1.00.0005)

Mozilla Firefox 21.0 (x86 en-US) (Version: 21.0)

Mozilla Maintenance Service (Version: 21.0)

MSVCRT (Version: 15.4.2862.0708)

MSVCRT_amd64 (Version: 15.4.2862.0708)

MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)

MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)

MWSnap 3 (Version: 3.0.0.74)

Nero 10 Movie ThemePack Basic (Version: 10.2.10200.0.0)

Nero Control Center 10 (Version: 10.6.12800.0.8)

Nero ControlCenter 10 Help (CHM) (Version: 10.2.10800)

Nero Core Components 10 (Version: 2.0.20500.9.16)

Nero Update (Version: 1.0.0018)

Notepad++ (Version: 6.1.5)

Office 15 Click-to-Run Extensibility Component (Version: 15.0.4505.1510)

Office 15 Click-to-Run Licensing Component (Version: 15.0.4505.1510)

Office 15 Click-to-Run Localization Component (Version: 15.0.4505.1510)

OnlineHDTV (Version: 2.1 Build 26473)

OpenAL

Paint it! (Version: 1.0)

PDF Settings CS6 (Version: 11.0)

PeaZip 4.7.3 (WIN64)

Perfect Effects 4.0.1 (Version: 4.0.1)

PhotoScape

PlayReady PC Runtime x86 (Version: 1.3.0)

Plex Media Server (Version: 0.9.728)

Portrait Professional 4.1 (Version: 4.1)

ProductContext (Version: 50.0.165.000)

PSPH10 (Version: 1.00.0005)

PT Portrait version 1.0.0 (Version: 1.0.0)

PureHD (Version: 1.00.0005)

QuickTime (Version: 7.74.80.86)

RealDownloader (Version: 1.3.1)

RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)

RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0)

RealPlayer (Version: 16.0.0)

Realtek Ethernet Controller Driver (Version: 7.67.1226.2012)

RealUpgrade 1.1 (Version: 1.1.0)

Scan (Version: 13.0.0.0)

Serif Premium Image Collection 5 (Version: 1.0.0.005)

Serif WebPlus X5 (Version: 13.0.3.029)

Setup (Version: 1.5.0.265)

Share (Version: 1.00.0005)

Share64 (Version: 1.00.0005)

Sketch Drawer 1.1 (Version: 1.1)

SmartSound Quicktracks for Premiere Elements 9.0 (Version: 3.12.3090)

SoftOrbits Photo Retoucher 1.3 (Version: 1.3)

Sothink Flash Menu (Version: 1.2)

Sqirlz Water Reflections (Version: 2.6)

swMSM (Version: 12.0.0.1)

SyncUP (Version: 1.12.11500.11.105)

SyncUP (Version: 10.2.16500)

Thredgeholder Plugin v 1.1

Toolbox (Version: 130.0.648.000)

TwistedBrush Pro Studio

Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)

Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)

Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)

Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)

VIO (Version: 1.00.0005)

Visual Studio 2010 x64 Redistributables (Version: 13.0.0.1)

VitalSource Bookshelf (Version: 6.01.0018)

WebReg (Version: 130.0.132.017)

Windows Live Communications Platform (Version: 15.4.3502.0922)

Windows Live Essentials (Version: 15.4.3502.0922)

Windows Live Essentials (Version: 15.4.3508.1109)

Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)

Windows Live Installer (Version: 15.4.3502.0922)

Windows Live Language Selector (Version: 15.4.3508.1109)

Windows Live Mail (Version: 15.4.3502.0922)

Windows Live Mesh (Version: 15.4.3502.0922)

Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)

Windows Live Messenger (Version: 15.4.3502.0922)

Windows Live MIME IFilter (Version: 15.4.3502.0922)

Windows Live Movie Maker (Version: 15.4.3502.0922)

Windows Live Photo Common (Version: 15.4.3502.0922)

Windows Live Photo Gallery (Version: 15.4.3502.0922)

Windows Live PIMT Platform (Version: 15.4.3508.1109)

Windows Live Remote Client (Version: 15.4.5722.2)

Windows Live Remote Client Resources (Version: 15.4.5722.2)

Windows Live Remote Service (Version: 15.4.5722.2)

Windows Live Remote Service Resources (Version: 15.4.5722.2)

Windows Live SOXE (Version: 15.4.3502.0922)

Windows Live SOXE Definitions (Version: 15.4.3502.0922)

Windows Live UX Platform (Version: 15.4.3502.0922)

Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)

Windows Live Writer (Version: 15.4.3502.0922)

Windows Live Writer Resources (Version: 15.4.3502.0922)

Windows Media Encoder 9 Series

Windows Media Encoder 9 Series (Version: 9.00.2980)

WinPDFEditor V1.0.3

Wise Care 365 version 2.47 (Version: 2.47)

Xpose Plugin v 1.1

 

========================= Devices: ================================

 

Name: Microsoft Virtual WiFi Miniport Adapter

Description: Microsoft Virtual WiFi Miniport Adapter

Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}

Manufacturer: Microsoft

Service: vwifimp

Problem: : This device is disabled. (Code 22)

Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

 

 

========================= Memory info: ===================================

 

Percentage of memory in use: 41%

Total physical RAM: 8070.16 MB

Available physical RAM: 4681.2 MB

Total Pagefile: 16138.5 MB

Available Pagefile: 11760.16 MB

Total Virtual: 4095.88 MB

Available Virtual: 3954.95 MB

 

========================= Partitions:

 

1 Drive c: (OS) (Fixed) (Total:1843.17 GB) (Free:1757.21 GB) NTFS

2 Drive d: (AE DVD 3) (CDROM) (Total:6.11 GB) (Free:0 GB) UDF

4 Drive f: (My Passport) (Fixed) (Total:465.73 GB) (Free:251.46 GB) NTFS

 

========================= Users: ========================================

 

User accounts for \\DIANA-PC

 

Administrator            Diana                    Guest                    

 

========================= Minidump Files ==================================

 

No minidump file found

 

========================= Restore Points

 

23-06-2013 05:09:44 Scheduled Checkpoint

 

**** End of log ****

 

Laptop MiniToolBox Results

 

MiniToolBox by Farbar  Version: 16-06-2013

Ran by Billy (administrator) on 23-06-2013 at 15:31:33

Running from "D:\"

Windows 7 Home Premium Service Pack 1 (X64)

Boot Mode: Normal

***************************************************************************

 

========================= Flush DNS: ===================================

 

Windows IP Configuration

 

Successfully flushed the DNS Resolver Cache.

 

========================= IE Proxy Settings: ==============================

 

Proxy is not enabled.

No Proxy Server is set.

 

"Reset IE Proxy Settings": IE Proxy Settings were reset.

 

========================= FF Proxy Settings: ==============================

 

"network.proxy.type", 4

 

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

 

========================= Hosts content: =================================

 

 

 

========================= IP Configuration: ================================

 

Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20) = Local Area Connection (Media disconnected)

Intel® Centrino® Advanced-N 6250 AGN = Wireless Network Connection (Media disconnected)

Intel® Centrino® WiMAX 6250 = Local Area Connection 2 (Media disconnected)

Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)

Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 3 (Media disconnected)

MAC Bridge Miniport = Network Bridge (Media disconnected)

 

 

# ----------------------------------

# IPv4 Configuration

# ----------------------------------

pushd interface ipv4

 

reset

set global icmpredirects=enabled

add address name="Wireless Network Connection 2" address=192.168.16.2 mask=255.255.255.0

 

 

popd

# End of IPv4 configuration

 

 

 

Windows IP Configuration

 

   Host Name . . . . . . . . . . . . : BILLYLAPTOP

   Primary Dns Suffix  . . . . . . . :

   Node Type . . . . . . . . . . . . : Hybrid

   IP Routing Enabled. . . . . . . . : No

   WINS Proxy Enabled. . . . . . . . : No

 

Ethernet adapter Network Bridge:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : home

   Description . . . . . . . . . . . : MAC Bridge Miniport

   Physical Address. . . . . . . . . : 22-CF-30-73-32-06

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

 

Ethernet adapter Local Area Connection 2:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Intel® Centrino® WiMAX 6250

   Physical Address. . . . . . . . . : 64-D4-DA-09-41-C7

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

 

Wireless LAN adapter Wireless Network Connection 3:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2

   Physical Address. . . . . . . . . : 00-23-15-53-CA-41

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

 

Wireless LAN adapter Wireless Network Connection 2:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter

   Physical Address. . . . . . . . . : 00-23-15-53-CA-41

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter isatap.{7D26617E-AA3B-4EE9-BA7B-FE66F3CAD6CA}:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter isatap.home:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter isatap.{61D59691-47EF-4051-A0A6-7AD4076BF79F}:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter isatap.{AEADCE2F-7646-40D2-9D38-F88FB09B0EE7}:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter Teredo Tunneling Pseudo-Interface:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

Server:  UnKnown

Address:  127.0.0.1

 

Ping request could not find host google.com. Please check the name and try again.

Server:  UnKnown

Address:  127.0.0.1

 

Ping request could not find host yahoo.com. Please check the name and try again.

 

Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

 

Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================

Interface List

 18...22 cf 30 73 32 06 ......MAC Bridge Miniport

 14...64 d4 da 09 41 c7 ......Intel® Centrino® WiMAX 6250

 13...00 23 15 53 ca 41 ......Microsoft Virtual WiFi Miniport Adapter #2

 12...00 23 15 53 ca 41 ......Microsoft Virtual WiFi Miniport Adapter

  1...........................Software Loopback Interface 1

 20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter

 19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2

 21...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3

 37...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4

 15...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface

===========================================================================

 

IPv4 Route Table

===========================================================================

Active Routes:

Network Destination        Netmask          Gateway       Interface  Metric

        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306

        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306

  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306

        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306

  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306

===========================================================================

Persistent Routes:

  None

 

IPv6 Route Table

===========================================================================

Active Routes:

 If Metric Network Destination      Gateway

  1    306 ::1/128                  On-link

  1    306 ff00::/8                 On-link

===========================================================================

Persistent Routes:

  None

========================= Winsock entries =====================================

 

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)

Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)

Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)

Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)

Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)

Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)

x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)

x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)

x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)

x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)

x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)

x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

 

========================= Event log errors: ===============================

 

Application errors:

==================

Error: (06/23/2013 02:08:11 PM) (Source: CVHSVC) (User: )

Description: Information only.

(Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: There are currently no active network connections. Background Intelligent Transfer Service (BITS) will try again when an adapter is connected.

 

Error: (06/23/2013 02:06:46 PM) (Source: Google Update) (User: BILLYLAPTOP)

Description: Network Request Error.

Error: 0x80072ee7. Http status code: 0.

Url=https://www.facebook.com/omaha/update.php

Trying config: source=FireFox, wpad=1, script=.

trying CUP:WinHTTP.

Send request returned 0x80072ee7. Http status code 0.

trying WinHTTP.

Send request returned 0x80072ee7. Http status code 0.

trying CUP:iexplore.

Send request returned 0x80004005. Http status code 0.

Trying config: source=, direct connection.

trying CUP:WinHTTP.

Send request returned 0x80072ee7. Http status code 0.

trying WinHTTP.

Send request returned 0x80072ee7. Http status code 0.

trying CUP:iexplore.

Send request returned 0x80004005. Http status code 0.

Trying config: source=FireFox, wpad=1, script=.

trying CUP:WinHTTP.

Send request returned 0x80072ee7. Http status code 0.

trying WinHTTP.

Send request returned 0x80072ee7. Http status code 0.

trying CUP:iexplore.

Send request returned 0x80004005. Http status code 0.

Trying config: source=, direct connection.

trying CUP:WinHTTP.

Send request returned 0x80072e

 

Error: (06/23/2013 01:58:32 PM) (Source: Google Update) (User: BILLYLAPTOP)

Description: Network Request Error.

Error: 0x80072ee7. Http status code: 0.

Url=https://www.facebook.com/omaha/update.php

Trying config: source=FireFox, wpad=1, script=.

trying CUP:WinHTTP.

Send request returned 0x80072ee7. Http status code 0.

trying WinHTTP.

Send request returned 0x80072ee7. Http status code 0.

trying CUP:iexplore.

Send request returned 0x80004005. Http status code 0.

Trying config: source=, direct connection.

trying CUP:WinHTTP.

Send request returned 0x80072ee7. Http status code 0.

trying WinHTTP.

Send request returned 0x80072ee7. Http status code 0.

trying CUP:iexplore.

Send request returned 0x80004005. Http status code 0.

Trying config: source=FireFox, wpad=1, script=.

trying CUP:WinHTTP.

Send request returned 0x80072ee7. Http status code 0.

trying WinHTTP.

Send request returned 0x80072ee7. Http status code 0.

trying CUP:iexplore.

Send request returned 0x80004005. Http status code 0.

Trying config: source=, direct connection.

trying CUP:WinHTTP.

Send request returned 0x80072e

 

Error: (06/10/2013 08:16:49 PM) (Source: Google Update) (User: BILLYLAPTOP)

Description: Network Request Error.

Error: 0x80072ee7. Http status code: 0.

Url=https://www.facebook.com/omaha/update.php

Trying config: source=FireFox, wpad=1, script=.

trying CUP:WinHTTP.

Send request returned 0x80072ee7. Http status code 0.

trying WinHTTP.

Send request returned 0x80072ee7. Http status code 0.

trying CUP:iexplore.

Send request returned 0x80004005. Http status code 0.

Trying config: source=, direct connection.

trying CUP:WinHTTP.

Send request returned 0x80072ee7. Http status code 0.

trying WinHTTP.

Send request returned 0x80072ee7. Http status code 0.

trying CUP:iexplore.

Send request returned 0x80004005. Http status code 0.

Trying config: source=FireFox, wpad=1, script=.

trying CUP:WinHTTP.

Send request returned 0x80072ee7. Http status code 0.

trying WinHTTP.

Send request returned 0x80072ee7. Http status code 0.

trying CUP:iexplore.

Send request returned 0x80004005. Http status code 0.

Trying config: source=, direct connection.

trying CUP:WinHTTP.

Send request returned 0x80072e

 

Error: (06/10/2013 08:15:40 PM) (Source: CVHSVC) (User: )

Description: Information only.

(Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: There are currently no active network connections. Background Intelligent Transfer Service (BITS) will try again when an adapter is connected.

 

Error: (06/10/2013 08:05:57 PM) (Source: Google Update) (User: BILLYLAPTOP)

Description: Network Request Error.

Error: 0x80072ee7. Http status code: 0.

Url=https://www.facebook.com/omaha/update.php

Trying config: source=FireFox, wpad=1, script=.

trying CUP:WinHTTP.

Send request returned 0x80072ee7. Http status code 0.

trying WinHTTP.

Send request returned 0x80072ee7. Http status code 0.

trying CUP:iexplore.

Send request returned 0x80004005. Http status code 0.

Trying config: source=, direct connection.

trying CUP:WinHTTP.

Send request returned 0x80072ee7. Http status code 0.

trying WinHTTP.

Send request returned 0x80072ee7. Http status code 0.

trying CUP:iexplore.

Send request returned 0x80004005. Http status code 0.

Trying config: source=FireFox, wpad=1, script=.

trying CUP:WinHTTP.

Send request returned 0x80072ee7. Http status code 0.

trying WinHTTP.

Send request returned 0x80072ee7. Http status code 0.

trying CUP:iexplore.

Send request returned 0x80004005. Http status code 0.

Trying config: source=, direct connection.

trying CUP:WinHTTP.

Send request returned 0x80072e

 

Error: (06/10/2013 08:04:22 PM) (Source: Google Update) (User: BILLYLAPTOP)

Description: Network Request Error.

Error: 0x80072ee7. Http status code: 0.

Url=https://www.facebook.com/omaha/update.php

Trying config: source=FireFox, wpad=1, script=.

trying CUP:WinHTTP.

Send request returned 0x80072ee7. Http status code 0.

trying WinHTTP.

Send request returned 0x80072ee7. Http status code 0.

trying CUP:iexplore.

Send request returned 0x80004005. Http status code 0.

Trying config: source=, direct connection.

trying CUP:WinHTTP.

Send request returned 0x80072ee7. Http status code 0.

trying WinHTTP.

Send request returned 0x80072ee7. Http status code 0.

trying CUP:iexplore.

Send request returned 0x80004005. Http status code 0.

Trying config: source=FireFox, wpad=1, script=.

trying CUP:WinHTTP.

Send request returned 0x80072ee7. Http status code 0.

trying WinHTTP.

Send request returned 0x80072ee7. Http status code 0.

trying CUP:iexplore.

Send request returned 0x80004005. Http status code 0.

Trying config: source=, direct connection.

trying CUP:WinHTTP.

Send request returned 0x80072e

 

Error: (06/10/2013 08:02:51 PM) (Source: Software Protection Platform Service) (User: )

Description: Acquisition of genuine ticket failed (hr=0x80072EE7) for template Id 66c92734-d682-4d71-983e-d6ec3f16059f

 

Error: (06/10/2013 08:02:51 PM) (Source: Software Protection Platform Service) (User: )

Description: License acquisition failure details.

hr=0x80072EE7

 

Error: (06/10/2013 08:01:31 PM) (Source: CVHSVC) (User: )

Description: Information only.

(Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: There are currently no active network connections. Background Intelligent Transfer Service (BITS) will try again when an adapter is connected.

 

 

System errors:

=============

Error: (06/23/2013 03:31:05 PM) (Source: Disk) (User: )

Description: The driver detected a controller error on \Device\Harddisk1\DR1.

 

Error: (06/23/2013 03:31:04 PM) (Source: Disk) (User: )

Description: The driver detected a controller error on \Device\Harddisk1\DR1.

 

Error: (06/23/2013 03:31:04 PM) (Source: Disk) (User: )

Description: The driver detected a controller error on \Device\Harddisk1\DR1.

 

Error: (06/23/2013 01:58:02 PM) (Source: Service Control Manager) (User: )

Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error:

%%-2140993535

 

Error: (06/23/2013 01:58:01 PM) (Source: Service Control Manager) (User: )

Description: The Peer Name Resolution Protocol service terminated with the following error:

%%-2140993535

 

Error: (06/23/2013 01:58:01 PM) (Source: PNRPSvc) (User: )

Description: 0x80630801

 

Error: (06/10/2013 08:22:08 PM) (Source: Disk) (User: )

Description: The driver detected a controller error on \Device\Harddisk1\DR1.

 

Error: (06/10/2013 08:22:07 PM) (Source: Disk) (User: )

Description: The driver detected a controller error on \Device\Harddisk1\DR1.

 

Error: (06/10/2013 08:22:07 PM) (Source: Disk) (User: )

Description: The driver detected a controller error on \Device\Harddisk1\DR1.

 

Error: (06/10/2013 08:07:58 PM) (Source: Service Control Manager) (User: )

Description: The Peer Name Resolution Protocol service terminated with the following error:

%%-2140993535

 

 

Microsoft Office Sessions:

=========================

 

=========================== Installed Programs ============================

 

 Update for Microsoft Office 2007 (KB2508958)

18 Wheels of Steel: American Long Haul  (Version: )

Aces High (remove only)

Acrobat.com (Version: 1.6.65)

Adobe AIR (Version: 3.3.0.3670)

Adobe Flash Player 11 ActiveX (Version: 11.3.300.271)

Adobe Flash Player 11 Plugin (Version: 11.3.300.271)

Adobe Help Manager (Version: 4.0.244)

Adobe Reader X (10.1.4) (Version: 10.1.4)

Adobe Shockwave Player 11.6 (Version: 11.6.3.633)

Adobe Widget Browser (Version: 2.0 Build 348)

Adobe Widget Browser (Version: 2.0.348)

Akamai NetSession Interface

Alcor Micro USB Card Reader (Version: 1.5.17.25482)

Apple Application Support (Version: 2.1.7)

Apple Software Update (Version: 2.1.3.127)

ASUS AI Recovery (Version: 1.0.10)

ASUS LifeFrame3 (Version: 3.0.20)

ASUS Live Update (Version: 2.5.9)

ASUS MultiFrame (Version: 1.0.0021)

ASUS Power4Gear Hybrid (Version: 1.1.37)

ASUS SmartLogon (Version: 1.0.0008)

ASUS Splendid Video Enhancement Technology (Version: 1.02.0028)

ASUS Virtual Camera (Version: 1.0.19)

ASUS_Screensaver

ATK Package (Version: 1.0.0004)

AVG 2011 (Version: 10.0.1427)

AVG 2011 (Version: 10.0.1520)

Best Buy pc app (Version: 3.0.0.0)

Best Buy pc app (Version: 3.2.420.5)

Bing Bar (Version: 7.1.391.0)

CCleaner (Version: 3.21)

Choice Guard (Version: 1.2.87.0)

ControlDeck (Version: 1.0.8)

Coupon Companion (Version: 1.18.149.149)

Coupon Printer for Windows (Version: 5.0.0.1)

CouponAlert Toolbar

CyberLink LabelPrint (Version: 2.5.1908)

CyberLink Power2Go (Version: 6.1.3602c)

Direct Show Ogg Vorbis Filter (remove only)

ETDWare PS/2-x64 7.0.5.11_WHQL (Version: 7.0.5.11)

Express Gate (Version: 1.4.10.2)

Facebook Video Calling 1.2.0.159 (Version: 1.2.159)

Fast Boot (Version: 1.0.5)

Flamingo 2.0 (Version: 2.0.30724.0)

Flash-SWF to AVI GIF Converter v1.412 (Release date: 05-11-18)

GIMP 2.8.0 (Version: 2.8.0)

Google Earth (Version: 6.1.0.5001)

Google SketchUp 8 (Version: 3.0.11752)

Google Update Helper (Version: 1.3.21.115)

GoToMeeting 5.0.0.799 (Version: 5.0.0.799)

IHA_MessageCenter (Version: 1.8.53)

InstallVC90Support (Version: 1.01.0000)

Intel PROSet Wireless

Intel WiMAX Tutorial (Version: 1.5.3.1)

Intel® Control Center (Version: 1.2.1.1007)

Intel® Graphics Media Accelerator Driver (Version: 8.15.10.2125)

Intel® Management Engine Components (Version: 6.0.0.1179)

Intel® PROSet/Wireless WiFi Software (Version: 13.02.0000)

Intel® Turbo Boost Technology Monitor (Version: 1.0.115.11)

Intel® Wireless Display (Version: 1.2.20.0)

Intel® PROSet/Wireless WiMAX Software (Version: 2.03.0005)

Java Auto Updater (Version: 2.0.6.1)

Java™ 6 Update 30 (Version: 6.0.300)

John Deere Drive Green (Version: 1.00.0000)

Junk Mail filter update (Version: 14.0.8050.1202)

Keynote Connector

Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)

Microsoft Application Error Reporting (Version: 12.0.6015.5000)

Microsoft Office 2007 Service Pack 3 (SP3)

Microsoft Office 2010 (Version: 14.0.4763.1000)

Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)

Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)

Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000)

Microsoft Office Enterprise 2007 (Version: 12.0.6612.1000)

Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)

Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)

Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6612.1000)

Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)

Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6612.1000)

Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)

Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)

Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)

Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)

Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)

Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)

Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)

Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)

Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)

Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)

Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)

Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)

Microsoft Office Starter 2010 - English (Version: 14.0.4763.1000)

Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)

Microsoft Silverlight (Version: 4.1.10329.0)

Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)

Microsoft Sync Framework Runtime Native v1.0 (x86) (Version: 1.0.1215.0)

Microsoft Sync Framework Services Native v1.0 (x86) (Version: 1.0.1215.0)

Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)

Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)

Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 (Version: 9.0.30729.4148)

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)

Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)

Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)

Microsoft Visual C++ 8.0 Support DLLs (Version: 1.0.0)

Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)

Microsoft_VC90_CRT_x86 (Version: 1.00.0000)

Mozilla Firefox 15.0.1 (x86 en-US) (Version: 15.0.1)

Mozilla Maintenance Service (Version: 15.0.1)

MSVCRT (Version: 14.0.1468.721)

MSXML 4.0 SP3 Parser (KB2721691) (Version: 4.30.2114.0)

MSXML 4.0 SP3 Parser (KB973685) (Version: 4.30.2107.0)

MyWebcamBroadcasterSetup (Version: 2.2.00)

Nitto 1320 Legends Public Beta 0.10.03 (Version: 0.10.03)

OpenAL

Penguin 2.0 SR4 (Version: 2.0)

Photo Pos Pro (Version: 1.88)

QuickTime (Version: 7.72.80.56)

Realtek High Definition Audio Driver (Version: 6.0.1.6110)

Rhinoceros 4.0 Evaluation (Version: 4.0.60309)

Sound Editor Pro v7.5.1

SRS Premium Sound Control Panel (Version: 1.8.5900)

swMSM (Version: 12.0.0.1)

Trend Micro Internet Security (Version: 17.50)

Unity Web Player (Version: )

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)

Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)

Update for Microsoft Office 2007 Help for Common Features (KB963673)

Update for Microsoft Office Access 2007 Help (KB963663)

Update for Microsoft Office Excel 2007 Help (KB963678)

Update for Microsoft Office Infopath 2007 Help (KB963662)

Update for Microsoft Office OneNote 2007 Help (KB963670)

Update for Microsoft Office Outlook 2007 (KB2596598) 32-Bit Edition

Update for Microsoft Office Outlook 2007 Help (KB963677)

Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2687407) 32-Bit Edition

Update for Microsoft Office Powerpoint 2007 Help (KB963669)

Update for Microsoft Office Publisher 2007 Help (KB963667)

Update for Microsoft Office Script Editor Help (KB963671)

Update for Microsoft Office Word 2007 Help (KB963665)

USB2.0 UVC VGA WebCam (Version: 5.8.54000.207)

Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)

Vue 9 64bit (Version: 9)

Windows Live Call (Version: 14.0.8050.1202)

Windows Live Communications Platform (Version: 14.0.8050.1202)

Windows Live Essentials (Version: 14.0.8050.1202)

Windows Live Family Safety (Version: 14.0.8052.1208)

Windows Live Mail (Version: 14.0.8050.1202)

Windows Live Messenger (Version: 14.0.8050.1202)

Windows Live Photo Gallery (Version: 14.0.8051.1204)

Windows Live Sign-in Assistant (Version: 5.000.818.6)

Windows Live Sync (Version: 14.0.8050.1202)

Windows Live Upload Tool (Version: 14.0.8014.1029)

Windows Live Writer (Version: 14.0.8050.1202)

WinFlash (Version: 2.30.3)

Wireless Console 3 (Version: 3.0.17)

Yontoo 1.10.02 (Version: 1.10.02)

 

========================= Devices: ================================

 

 

========================= Memory info: ===================================

 

Percentage of memory in use: 40%

Total physical RAM: 3884.55 MB

Available physical RAM: 2312.02 MB

Total Pagefile: 7767.29 MB

Available Pagefile: 5805.25 MB

Total Virtual: 4095.88 MB

Available Virtual: 3955.14 MB

 

========================= Partitions: =====================================

 

1 Drive c: (OS) (Fixed) (Total:576.64 GB) (Free:516.99 GB) NTFS

2 Drive d: (Secure II) (Removable) (Total:0.24 GB) (Free:0.13 GB) FAT

 

========================= Users: ========================================

 

User accounts for \\BILLYLAPTOP

 

Administrator            Billy                    Guest                   

Mcx1-BILLYLAPTOP        

 

========================= Minidump Files ==================================

 

No minidump file found

 

========================= Restore Points ==================================

 

20-09-2012 21:36:16 Installed CalcTape

21-09-2012 22:41:46 Windows Update

22-09-2012 05:17:55 Windows Update

25-09-2012 14:09:40 Windows Update

25-09-2012 14:35:42 Installed Serif WebPlus X5

27-09-2012 12:35:40 Windows Update

01-10-2012 15:38:08 Restore Operation

12-10-2012 01:32:42 Windows Update

31-05-2013 00:06:24 Scheduled Checkpoint

31-05-2013 00:39:28 Restore Operation

10-06-2013 22:21:48 Removed Nokia Connectivity Cable Driver

10-06-2013 22:24:02 Removed PC Connectivity Solution Lite

 

**** End of log ****

 

Any help would be greatly appreciated.



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#2 jhayz

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Posted 23 June 2013 - 07:12 PM

Hi dclary

 

Please disable MAC filtering and any network bridge setup on the DLink router setup and use only the wireless settings setup page for wireless broadcast (enabled), security encryption (WPA/WPA2) or see pdf manual and leave everything by default. The ASUS laptop has also a MAC Bridge miniport that needs to be removed or uninstall by device manager. 2 antiviruses are also installed - AVG and TrendMicro which is not recommended. Is the latter a paid version?


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#3 dclary

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Posted 23 June 2013 - 07:28 PM

Hi jhayz

 

Thank you for responding. I did as you suggested and now I get the message "limited access". Trend Micro was not a paid version, it came as a preinstalled trial when I bought the laptop.



#4 jhayz

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Posted 23 June 2013 - 07:59 PM

Please remove both antiviruses completely then see if you can connect this time. Try connecting to an area near the wireless router to see if its a distance problem. Reboot both the router and laptop also just in case.


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#5 dclary

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Posted 23 June 2013 - 08:24 PM

Sorry it took so long to get back to you, I had some difficulties removing the AVG. I ended up having to download an uninstaller from the AVG site. Nonetheless, both antiviruses have been completely removed. I have rebooted both the laptop and the router, which are only about 6 inches apart and I still get the message, "The computer currently has limited connectivity to the network.



#6 jhayz

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Posted 23 June 2013 - 11:38 PM

Try resetting TCP/IP http://support.microsoft.com/kb/299357

  1. To open a command prompt, click Start and then type CMD in the Search programs and files.
  2. Right-click CMD.exe icon in Programs and choose Run as administrator.
  3. When the User Account Control box pop up, click Yes.
  4. At the command prompt, copy and paste (or type) the following command and then press ENTER:
    netsh int ip reset c:\resetlog.txt
    Note If you do not want to specify a directory path for the log file, use the following command:
    netsh int ip reset resetlog.txt
  5. Reboot the computer.

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#7 dclary

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Posted 24 June 2013 - 01:03 AM

Well, that didn't work either. I still get the message that says, "This computer currently has limited connectivity to the network".



#8 jhayz

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Posted 24 June 2013 - 01:49 AM

Please go to router setup and disable your wifi security passkey temporarily and then check the difference. If nothing happens try removing the wireless network profile of your home SSID and manually connecting again, see here. Power cycle the router for a couple of minutes then reboot also the laptop computer. Manually connect again


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#9 dclary

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Posted 24 June 2013 - 08:51 PM

Okay, I tried as you suggested but unfortunately I still cannot connect.



#10 jhayz

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Posted 25 June 2013 - 12:34 AM

Did you removed the MAC bridge Miniport by device manager? I would also try disabling the Virtual Adapters.

 

Wireless Network Adapters as taken from Device Manager

 

Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20)

Intel® Centrino® Advanced-N 6250 AGN

MAC Bridge Miniport

Microsoft Virtual WiFi Miniport Adapter

Microsoft Virtual WiFi Miniport Adapter#2

 

http://msdn.microsoft.com/en-us/library/dd815243%28VS.85%29.aspx

 


 


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#11 dclary

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Posted 25 June 2013 - 10:43 AM

Okay, now I really screwed up! Rather than disabling them I deleted them in the hopes that when I rebooted the drivers would update, but needless to say, that didn't happen. Now in Device Manager under Network Adapters I have:

 

Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20) (This has a yellow exclamation point)

Intel® Centrino® Advanced-N 6250 AGN (This one is okay)

Intel® Centrino® WiMAX 6250 (This has a yellow exclamation point)

Microsoft Virtual WiFi Miniport Adapter (This has a yellow exclamation point)

Microsoft Virtual WiFi Miniport Adapter#2 (This has a yellow exclamation point)



#12 dclary

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Posted 25 June 2013 - 02:47 PM

This is a final update. I finally decided to take a chance and just restore the laptop back to its factory settings and it is downloading and installing updates as I write this. Everything seems to be working as it should and I am back connected to the home network. I still wish I could have found what was causing it but I guess somethings you just never know. I want to thank you for all of your help, it is greatly appreciated. Thanks again and you have a safe and happy summer :)



#13 jhayz

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Posted 25 June 2013 - 11:12 PM

Glad to hear you were all clear. :thumbup2:


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