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Searchou / webhp Problem Privitize toolbar


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9 replies to this topic

#1 j0v3380

j0v3380

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  • Local time:06:36 PM

Posted 23 June 2013 - 08:22 AM

After instructing her not to, my girlfriend installed the P2P client frostwire to her Windows 8 laptop.  I am not sure what she tried to dowload from there, but her computer is now having some browser issues which I assume to be caused by a virus.  I noticed in Firefox that her browser has a new homepage www.google.com/webhp, and upon opening IE, I get several access warnings for Java, as well as a "privitize toolbar," and the same homepage url. A "quick scan" using Malwarebytes Anti-Malware did not find anything.

 

On a side note, our Windows 8 Desktop which resides on the same network, is now showing a similar homepage in IE only, and only under her login.  Upon opening it first visits a searchou.com url and then redirects to the google.com/webhp url. I am not sure if the infection has spread, or if this is some kind of homepage sharing feature of IE for Windows 8.  

 

Logs posted are for the laptop machine.  Please advise.  Thank you for your help!

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16537  BrowserJavaVersion: 10.21.2
Run by Ashley at 7:53:53 on 2013-06-23
Microsoft Windows 8 Pro  6.2.9200.0.1252.1.1033.18.5561.3430 [GMT -5:00]
.
AV: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k RPCSS
C:\WINDOWS\system32\atiesrxx.exe
C:\WINDOWS\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\WINDOWS\system32\dwm.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\WINDOWS\system32\atieclxx.exe
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\WLANExt.exe
C:\WINDOWS\System32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
C:\WINDOWS\system32\BtwRSupportService.exe
C:\Program Files\Lenovo\Bluetooth Software\btwdins.exe
C:\WINDOWS\system32\dashost.exe
C:\Program Files (x86)\LeapFrog\LeapFrog Connect\CommandService.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\System32\WUDFHost.exe
C:\Program Files (x86)\Realtek\Realtek USB 2.0 Card Reader\RIconMan.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\WINDOWS\system32\taskhostex.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE
C:\Windows\System32\RuntimeBroker.exe
C:\Program Files (x86)\Lenovo\Energy Management\Energy Management.exe
C:\Program Files (x86)\Lenovo\Energy Management\utility.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\Program Files\Synaptics\SynTP\SynLenovoGestureMgr.exe
C:\Program Files\AMD Quick Stream\AppexAcceleratorUI.exe
C:\Program Files\Lenovo\Bluetooth Software\BTTray.exe
C:\WINDOWS\SysWOW64\RunDll32.exe
C:\Program Files (x86)\McAfee Security Scan\3.0.318\SSScheduler.exe
C:\Program Files (x86)\USB Camera\VM331STI.EXE
C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
C:\Program Files\Lenovo\Bluetooth Software\BtStackServer.exe
C:\Program Files (x86)\Dolby Home Theater v4\pcee4.exe
C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe
C:\Program Files (x86)\Lenovo\YouCam\YCMMirage.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.0.1119.516_x64__8wekyb3d8bbwe\LiveComm.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\WINDOWS\system32\wwahost.exe
C:\WINDOWS\system32\wwahost.exe
C:\WINDOWS\system32\taskeng.exe
C:\Program Files (x86)\Uniblue\DriverScanner\dsmonitor.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\WINDOWS\system32\wwahost.exe
C:\WINDOWS\system32\dwm.exe
C:\WINDOWS\system32\atieclxx.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\taskhostex.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16.4.4406.1205_x64__8wekyb3d8bbwe\LiveComm.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Lenovo\Energy Management\Energy Management.exe
C:\Program Files (x86)\Lenovo\Energy Management\utility.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\Program Files\Synaptics\SynTP\SynLenovoGestureMgr.exe
C:\Program Files\AMD Quick Stream\AppexAcceleratorUI.exe
C:\Program Files\Lenovo\Bluetooth Software\BTTray.exe
C:\Program Files (x86)\McAfee Security Scan\3.0.318\SSScheduler.exe
C:\WINDOWS\SysWOW64\RunDll32.exe
C:\Program Files (x86)\USB Camera\VM331STI.EXE
C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
C:\Program Files\Lenovo\Bluetooth Software\BtStackServer.exe
C:\Program Files (x86)\Dolby Home Theater v4\pcee4.exe
C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe
C:\Program Files (x86)\Lenovo\YouCam\YCMMirage.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE
C:\Windows\System32\RuntimeBroker.exe
C:\WINDOWS\system32\LogonUI.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\WINDOWS\system32\consent.exe
C:\WINDOWS\ImmersiveControlPanel\SystemSettings.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://searchou.com/?id=9e7a4ca800000000000008edb9970a0e&affilt=5
mWinlogon: Userinit = userinit.exe
BHO: MSS+ Identifier: {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files (x86)\McAfee Security Scan\3.0.318\McAfeeMSS_IE.dll
BHO: privitize Helper Object: {1ACB5ABE-4890-4747-952C-F13BDB93FB75} - C:\Program Files (x86)\Industriya\privitize\1.8.21.6\bh\privitize.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
TB: privitize Toolbar: {1C46A0DD-D53E-46C4-A435-CA11103E255E} - C:\Program Files (x86)\Industriya\privitize\1.8.21.6\privitizeTlbr.dll
uRun: [AppEx Accelerator UI] C:\Program Files\AMD Quick Stream\AppexAcceleratorUI.exe -h
mRun: [331BigDog] C:\Program Files (x86)\USB Camera\VM331STI.EXE
mRun: [Dolby Home Theater v4] "C:\Program Files (x86)\Dolby Home Theater v4\pcee4.exe" -autostart
mRun: [Monitor] "C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [YouCam Mirage] "C:\Program Files (x86)\Lenovo\YouCam\YCMMirage.exe"
mRun: [YouCam Tray] "C:\Program Files (x86)\Lenovo\YouCam\YouCam.exe" /s
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
StartupFolder: C:\Users\Ashley\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\StartUp\BLUETO~1.LNK - C:\Program Files\Lenovo\Bluetooth Software\BTTray.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\StartUp\MCAFEE~1.LNK - C:\Program Files (x86)\McAfee Security Scan\3.0.318\SSScheduler.exe
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
TCP: NameServer = 68.94.156.1 68.94.157.1 192.168.0.1
TCP: Interfaces\{525B7377-0FB2-4635-891A-705D29B4E654} : DHCPNameServer = 68.94.156.1 68.94.157.1 192.168.0.1
TCP: Interfaces\{525B7377-0FB2-4635-891A-705D29B4E654}\16474777966696 : DHCPNameServer = 192.168.5.1
TCP: Interfaces\{525B7377-0FB2-4635-891A-705D29B4E654}\24C61636B6245627279702D4F62696C6560284F6473707F6470223731333 : DHCPNameServer = 10.0.0.1
TCP: Interfaces\{525B7377-0FB2-4635-891A-705D29B4E654}\E4F4B4941402C457D6961602930303F593138343 : DHCPNameServer = 192.168.33.1
TCP: Interfaces\{525B7377-0FB2-4635-891A-705D29B4E654}\E4F4B4941402C457D6961602932303 : DHCPNameServer = 192.168.137.1
TCP: Interfaces\{525B7377-0FB2-4635-891A-705D29B4E654}\E4F4B4941402C457D6961602932303F543030313 : DHCPNameServer = 192.168.137.1
TCP: Interfaces\{A9985301-2F4A-4AE8-A01D-3FF285D07F1A} : DHCPNameServer = 192.168.1.254
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
mASetup: {A6EADE66-0000-0000-484E-7E8A45000000} - "C:\WINDOWS\SysWOW64\Rundll32.exe" "C:\Program Files (x86)\Adobe\Reader 11.0\Esl\AiodLite.dll",CreateReaderUserSettings
x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-Run: [Energy Management] C:\Program Files (x86)\Lenovo\Energy Management\Energy Management.exe
x64-Run: [EnergyUtility] C:\Program Files (x86)\Lenovo\Energy Management\Utility.exe
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [RtHDVBg_Dolby] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe /FORPCEE4
x64-Run: [Zune Launcher] "C:\Program Files\Zune\ZuneLauncher.exe"
x64-Run: [Logitech Download Assistant] C:\WINDOWS\System32\rundll32.exe C:\WINDOWS\System32\LogiLDA.dll,LogiFetch
x64-Run: [SynLenovoGestureMgr] "C:\Program Files (x86)\Synaptics\SynTP\SynLenovoGestureMgr.exe" /m
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-SSODL: WebCheck - <orphaned>
x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Ashley\AppData\Roaming\Mozilla\Firefox\Profiles\tnq34epl.default\
FF - prefs.js: browser.startup.homepage - hxxp://searchou.com/?id=9e7a4ca800000000000008edb9970a0e&affilt=5
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: C:\Program Files (x86)\McAfee Security Scan\3.0.318\npMcAfeeMSS.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrlui.dll
FF - plugin: C:\Users\Ashley\AppData\Local\Citrix\Plugins\104\npappdetector.dll
FF - plugin: C:\WINDOWS\SysWOW64\Macromed\Flash\NPSWF32_11_7_700_224.dll
FF - ExtSQL: 2013-06-19 19:25; ffxtlbr@privitize.com; C:\Users\Ashley\AppData\Roaming\Mozilla\Firefox\Profiles\tnq34epl.default\extensions\ffxtlbr@privitize.com
.
---- FIREFOX POLICIES ----
FF - user.js: extensions.privitize.hpOld0 -
FF - user.js: extensions.privitize.tlbrSrchUrl - hxxp://searchou.com/?id=9e7a4ca800000000000008edb9970a0e&affilt=5&q=
FF - user.js: extensions.privitize.id - 9e7a4ca800000000000008edb9970a0e
FF - user.js: extensions.privitize.appId - {301966DF-A84B-4255-AAB9-574B5CE237E4}
FF - user.js: extensions.privitize.instlDay - 15876
FF - user.js: extensions.privitize.vrsn - 1.8.21.6
FF - user.js: extensions.privitize.vrsni - 1.8.21.6
FF - user.js: extensions.privitize.vrsnTs - 1.8.21.619:25:28
FF - user.js: extensions.privitize.prtnrId - privitize
FF - user.js: extensions.privitize.prdct - privitize
FF - user.js: extensions.privitize.aflt - 5
FF - user.js: extensions.privitize.smplGrp - none
FF - user.js: extensions.privitize.tlbrId - base
FF - user.js: extensions.privitize.instlRef -
FF - user.js: extensions.privitize.dfltLng -
FF - user.js: extensions.privitize.excTlbr - false
FF - user.js: extensions.privitize.ffxUnstlRst - false
FF - user.js: extensions.privitize.admin - false
FF - user.js: extensions.privitize.autoRvrt - false
FF - user.js: extensions.privitize.rvrt - false
FF - user.js: extensions.privitize.hmpg - true
FF - user.js: extensions.privitize.hmpgUrl - hxxp://searchou.com/?id=9e7a4ca800000000000008edb9970a0e&affilt=5
FF - user.js: extensions.privitize.dfltSrch - true
FF - user.js: extensions.privitize.srchPrvdr - Search The Web (privitize)
FF - user.js: extensions.privitize.kw_url - hxxp://searchou.com/?q={searchTerms}&id=9e7a4ca800000000000008edb9970a0e&affilt=5
FF - user.js: extensions.privitize.dnsErr - true
FF - user.js: extensions.privitize.newTab - true
FF - user.js: extensions.privitize.newTabUrl - hxxp://searchou.com/?id=9e7a4ca800000000000008edb9970a0e&affilt=5
.
============= SERVICES / DRIVERS ===============
.
R0 amd_sata;amd_sata;C:\WINDOWS\System32\Drivers\amd_sata.sys [2012-7-23 79528]
R0 amd_xata;amd_xata;C:\WINDOWS\System32\Drivers\amd_xata.sys [2012-7-23 26280]
R0 LHDmgr;LHDmgr;C:\WINDOWS\System32\Drivers\LhdX64.sys [2012-12-17 39008]
R2 AMD External Events Utility;AMD External Events Utility;C:\WINDOWS\System32\atiesrxx.exe [2013-3-21 239616]
R2 AMD FUEL Service;AMD FUEL Service;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2012-10-29 361984]
R2 APXACC;AppEx Networks Accelerator LWF;C:\WINDOWS\System32\Drivers\appexDrv.sys [2012-12-17 199008]
R2 BcmBtRSupport;Bluetooth Radio Control Service;C:\WINDOWS\System32\BtwRSupportService.exe [2012-12-17 2252600]
R2 IconMan_R;IconMan_R;C:\Program Files (x86)\Realtek\Realtek USB 2.0 Card Reader\RIconMan.exe [2012-12-17 2451456]
R3 ACPIVPC;Lenovo Virtual Power Controller Driver;C:\WINDOWS\System32\Drivers\AcpiVpc.sys [2012-5-15 33560]
R3 AtiHDAudioService;AMD Function Driver for HD Audio Service;C:\WINDOWS\System32\Drivers\AtihdW86.sys [2012-7-17 98472]
R3 bcbtums;Bluetooth RAM Firmware Download USB Filter;C:\WINDOWS\System32\Drivers\bcbtums.sys [2012-1-27 164152]
R3 BthLEEnum;Bluetooth Low Energy Driver;C:\WINDOWS\System32\Drivers\BthLEEnum.sys [2012-7-25 202752]
R3 btwampfl;btwampfl Bluetooth filter driver;C:\WINDOWS\System32\Drivers\btwampfl.sys [2012-12-17 158008]
R3 btwl2cap;Bluetooth L2CAP Service;C:\WINDOWS\System32\Drivers\btwl2cap.sys [2012-12-17 40248]
R3 clwvd;CyberLink WebCam Virtual Driver;C:\WINDOWS\System32\Drivers\clwvd.sys [2011-1-29 31088]
R3 RSUSBVSTOR;RtsUVStor.Sys Realtek USB Card Reader;C:\WINDOWS\System32\Drivers\RtsUVStor.sys [2012-12-17 315536]
R3 RTL8168;Realtek 8168 NT Driver;C:\WINDOWS\System32\Drivers\Rt630x64.sys [2012-12-17 683664]
R3 usbfilter;AMD USB Filter Driver;C:\WINDOWS\System32\Drivers\usbfilter.sys [2012-12-17 57000]
R3 vm331avs;Digital Camera 1;C:\WINDOWS\System32\Drivers\vm331avs.sys [2012-12-17 975104]
S3 Leapfrog-USBLAN;Leapfrog-USBLAN;C:\WINDOWS\System32\Drivers\btblan.sys [2012-9-28 40320]
S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files (x86)\McAfee Security Scan\3.0.318\McCHSvc.exe [2013-2-5 235216]
S3 vmbusr;Virtual Machine Bus Provider;C:\WINDOWS\System32\Drivers\vmbusr.sys [2012-7-25 117248]
S3 WSDScan;WSD Scan Support;C:\WINDOWS\System32\Drivers\WSDScan.sys [2012-12-19 23552]
.
=============== Created Last 30 ================
.
2013-06-23 12:39:53    9552976    ----a-w-    C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{F18C5412-375B-4EE2-AA9A-B4B185EE5917}\mpengine.dll
2013-06-23 06:15:45    --------    d-----w-    C:\Users\Ashley\AppData\Roaming\Malwarebytes
2013-06-23 06:15:18    --------    d-----w-    C:\ProgramData\Malwarebytes
2013-06-23 06:15:13    25928    ----a-w-    C:\WINDOWS\System32\drivers\mbam.sys
2013-06-23 06:15:12    --------    d-----w-    C:\Program Files (x86)\Malwarebytes' Anti-Malware
2013-06-23 06:14:50    --------    d-----w-    C:\Users\Ashley\AppData\Local\Programs
2013-06-22 16:41:04    9552976    ------w-    C:\ProgramData\Microsoft\Windows Defender\Definition Updates\Backup\mpengine.dll
2013-06-20 13:17:58    --------    d-----w-    C:\Users\Ashley\.frostwire5
2013-06-20 13:17:06    --------    d-----w-    C:\Program Files (x86)\FrostWire 5
2013-06-20 00:26:32    --------    d-----w-    C:\Users\Ashley\AppData\Roaming\DownLite
2013-06-20 00:26:20    --------    d-----w-    C:\Users\Ashley\AppData\Roaming\Uniblue
2013-06-20 00:26:20    --------    d-----w-    C:\Program Files (x86)\Uniblue
2013-06-20 00:25:28    --------    d-----w-    C:\Users\Ashley\AppData\Local\Google
2013-06-20 00:25:27    --------    d-----w-    C:\Program Files (x86)\Industriya
2013-06-20 00:25:25    --------    d-----w-    C:\Users\Ashley\AppData\Roaming\OpenCandy
2013-06-20 00:25:25    --------    d-----w-    C:\Program Files (x86)\DownLite
2013-06-15 15:39:04    888320    ----a-w-    C:\WINDOWS\System32\autochk.exe
2013-06-15 15:39:04    542208    ----a-w-    C:\WINDOWS\System32\untfs.dll
2013-06-15 15:39:04    482816    ----a-w-    C:\WINDOWS\SysWow64\untfs.dll
2013-06-15 15:39:03    793088    ----a-w-    C:\WINDOWS\SysWow64\autochk.exe
2013-06-15 15:39:02    1300992    ----a-w-    C:\WINDOWS\System32\gdi32.dll
2013-06-15 15:39:02    1022464    ----a-w-    C:\WINDOWS\SysWow64\gdi32.dll
2013-06-14 20:53:32    --------    d-----w-    C:\Program Files (x86)\Citrix
2013-06-14 20:53:13    --------    d-----w-    C:\Users\Ashley\AppData\Local\Citrix
2013-06-12 17:53:31    17271808    ----a-w-    C:\Program Files\Common Files\Microsoft Shared\Microsoft Camera Codec Pack\MicrosoftRawCodec.dll
2013-06-12 17:53:30    16642560    ----a-w-    C:\Program Files (x86)\Common Files\Microsoft Shared\Microsoft Camera Codec Pack\MicrosoftRawCodec.dll
2013-06-12 17:48:40    2233600    ----a-w-    C:\WINDOWS\System32\drivers\tcpip.sys
2013-06-12 17:48:32    1889280    ----a-w-    C:\WINDOWS\System32\crypt32.dll
2013-06-12 17:48:32    1569792    ----a-w-    C:\WINDOWS\SysWow64\crypt32.dll
2013-06-12 17:48:31    68096    ----a-w-    C:\WINDOWS\System32\cryptsvc.dll
2013-06-12 17:48:31    141312    ----a-w-    C:\WINDOWS\System32\cryptnet.dll
2013-06-12 17:48:31    1255936    ----a-w-    C:\WINDOWS\System32\certutil.exe
2013-06-12 17:48:31    109056    ----a-w-    C:\WINDOWS\SysWow64\cryptnet.dll
2013-06-12 17:48:31    1013248    ----a-w-    C:\WINDOWS\SysWow64\certutil.exe
2013-06-12 17:47:42    733184    ----a-w-    C:\WINDOWS\System32\win32spl.dll
2013-06-03 02:17:27    262552    ----a-w-    C:\Program Files (x86)\Mozilla Firefox\browser\components\browsercomps.dll
2013-05-30 19:02:35    1455368    ----a-w-    C:\WINDOWS\System32\drivers\dxgkrnl.sys
2013-05-24 21:11:43    95648    ----a-w-    C:\WINDOWS\SysWow64\WindowsAccessBridge-32.dll
.
==================== Find3M  ====================
.
2013-06-04 22:09:22    78200    ----a-w-    C:\WINDOWS\SysWow64\FlashPlayerCPLApp.cpl
2013-06-04 22:09:22    693112    ----a-w-    C:\WINDOWS\SysWow64\FlashPlayerApp.exe
2013-05-15 22:37:03    44032    ----a-w-    C:\WINDOWS\SysWow64\UXInit.dll
2013-05-15 22:35:49    53760    ----a-w-    C:\WINDOWS\System32\UXInit.dll
2013-05-14 13:14:01    2706432    ----a-w-    C:\WINDOWS\System32\mshtml.tlb
2013-05-14 09:23:31    2706432    ----a-w-    C:\WINDOWS\SysWow64\mshtml.tlb
2013-05-04 07:58:17    120736    ----a-w-    C:\WINDOWS\System32\AuthHost.exe
2013-05-04 07:34:17    446720    ----a-w-    C:\WINDOWS\System32\drivers\USBHUB3.SYS
2013-05-04 07:34:17    213248    ----a-w-    C:\WINDOWS\System32\drivers\UCX01000.SYS
2013-05-04 07:34:15    284416    ----a-w-    C:\WINDOWS\System32\drivers\spaceport.sys
2013-05-04 06:59:56    39424    ----a-w-    C:\WINDOWS\System32\wuapp.exe
2013-05-04 06:59:51    1483776    ----a-w-    C:\WINDOWS\System32\VSSVC.exe
2013-05-04 06:59:36    812544    ----a-w-    C:\WINDOWS\System32\Magnify.exe
2013-05-04 06:59:25    98304    ----a-w-    C:\WINDOWS\System32\wudriver.dll
2013-05-04 06:59:25    251904    ----a-w-    C:\WINDOWS\System32\WUSettingsProvider.dll
2013-05-04 06:59:25    141824    ----a-w-    C:\WINDOWS\System32\wuwebv.dll
2013-05-04 06:59:24    1619968    ----a-w-    C:\WINDOWS\System32\wucltux.dll
2013-05-04 06:59:08    13644288    ----a-w-    C:\WINDOWS\System32\Windows.UI.Xaml.dll
2013-05-04 06:58:54    328192    ----a-w-    C:\WINDOWS\System32\ubpm.dll
2013-05-04 06:58:54    10116096    ----a-w-    C:\WINDOWS\System32\twinui.dll
2013-05-04 06:58:49    173568    ----a-w-    C:\WINDOWS\System32\storewuauth.dll
2013-05-04 06:58:49    1332736    ----a-w-    C:\WINDOWS\System32\sysmain.dll
2013-05-04 06:58:48    330240    ----a-w-    C:\WINDOWS\System32\stobject.dll
2013-05-04 06:58:28    93696    ----a-w-    C:\WINDOWS\System32\psmsrv.dll
2013-05-04 06:58:02    470528    ----a-w-    C:\WINDOWS\System32\netprofmsvc.dll
2013-05-04 06:58:02    151552    ----a-w-    C:\WINDOWS\System32\netprofm.dll
2013-05-04 06:58:01    169984    ----a-w-    C:\WINDOWS\System32\netplwiz.dll
2013-05-04 06:57:59    17408    ----a-w-    C:\WINDOWS\System32\muifontsetup.dll
2013-05-04 06:57:46    560640    ----a-w-    C:\WINDOWS\System32\mfmp4srcsnk.dll
2013-05-04 06:57:31    820736    ----a-w-    C:\WINDOWS\System32\gpprefcl.dll
2013-05-04 06:57:15    501760    ----a-w-    C:\WINDOWS\System32\DevicePairing.dll
2013-05-04 06:57:05    179712    ----a-w-    C:\WINDOWS\System32\bisrv.dll
2013-05-04 06:57:05    122368    ----a-w-    C:\WINDOWS\System32\biwinrt.dll
2013-05-04 06:57:04    389120    ----a-w-    C:\WINDOWS\System32\BCP47Langs.dll
2013-05-04 06:57:04    2305024    ----a-w-    C:\WINDOWS\System32\authui.dll
2013-05-04 06:57:00    708096    ----a-w-    C:\WINDOWS\System32\AppXDeploymentExtensions.dll
2013-05-04 06:57:00    1131520    ----a-w-    C:\WINDOWS\System32\AppXDeploymentServer.dll
2013-05-04 06:56:53    419840    ----a-w-    C:\WINDOWS\System32\intl.cpl
2013-05-04 04:58:34    34304    ----a-w-    C:\WINDOWS\SysWow64\wuapp.exe
2013-05-04 04:58:14    758784    ----a-w-    C:\WINDOWS\SysWow64\Magnify.exe
2013-05-04 04:58:02    83968    ----a-w-    C:\WINDOWS\SysWow64\wudriver.dll
2013-05-04 04:58:02    125952    ----a-w-    C:\WINDOWS\SysWow64\wuwebv.dll
2013-05-04 04:57:49    10788864    ----a-w-    C:\WINDOWS\SysWow64\Windows.UI.Xaml.dll
2013-05-04 04:57:39    8857088    ----a-w-    C:\WINDOWS\SysWow64\twinui.dll
2013-05-04 04:57:39    247296    ----a-w-    C:\WINDOWS\SysWow64\ubpm.dll
2013-05-04 04:57:35    303616    ----a-w-    C:\WINDOWS\SysWow64\stobject.dll
2013-05-04 04:57:16    18432    ----a-w-    C:\WINDOWS\SysWow64\npmproxy.dll
2013-05-04 04:57:04    151040    ----a-w-    C:\WINDOWS\SysWow64\netplwiz.dll
2013-05-04 04:57:04    115712    ----a-w-    C:\WINDOWS\SysWow64\netprofm.dll
2013-05-04 04:57:02    14336    ----a-w-    C:\WINDOWS\SysWow64\muifontsetup.dll
2013-05-04 04:56:48    411136    ----a-w-    C:\WINDOWS\SysWow64\mfmp4srcsnk.dll
2013-05-04 04:56:35    582144    ----a-w-    C:\WINDOWS\SysWow64\gpprefcl.dll
2013-05-04 04:56:14    449536    ----a-w-    C:\WINDOWS\SysWow64\DevicePairing.dll
2013-05-04 04:56:06    92160    ----a-w-    C:\WINDOWS\SysWow64\biwinrt.dll
2013-05-04 04:56:05    309760    ----a-w-    C:\WINDOWS\SysWow64\BCP47Langs.dll
2013-05-04 04:56:05    2035712    ----a-w-    C:\WINDOWS\SysWow64\authui.dll
2013-05-04 04:55:58    389632    ----a-w-    C:\WINDOWS\SysWow64\intl.cpl
2013-05-04 04:51:38    14848    ----a-w-    C:\WINDOWS\System32\rars.rs
2013-05-04 04:48:33    83968    ----a-w-    C:\WINDOWS\System32\drivers\hidclass.sys
2013-05-04 04:48:26    27648    ----a-w-    C:\WINDOWS\System32\drivers\hidusb.sys
2013-05-04 04:47:02    427520    ----a-w-    C:\WINDOWS\System32\drivers\rdbss.sys
2013-05-04 04:10:47    14848    ----a-w-    C:\WINDOWS\SysWow64\rars.rs
2013-05-02 15:29:56    278800    ------w-    C:\WINDOWS\System32\MpSigStub.exe
2013-04-28 22:30:55    1767936    ----a-w-    C:\WINDOWS\SysWow64\wininet.dll
2013-04-28 22:30:12    2877440    ----a-w-    C:\WINDOWS\SysWow64\jscript9.dll
2013-04-28 22:28:33    2241024    ----a-w-    C:\WINDOWS\System32\wininet.dll
2013-04-28 22:28:29    915968    ----a-w-    C:\WINDOWS\System32\uxtheme.dll
2013-04-28 22:28:00    3958784    ----a-w-    C:\WINDOWS\System32\jscript9.dll
2013-04-13 05:56:35    444416    ----a-w-    C:\WINDOWS\apppatch\AcSpecfc.dll
2013-04-11 06:40:48    6987528    ----a-w-    C:\WINDOWS\System32\ntoskrnl.exe
2013-04-09 05:33:02    489576    ----a-w-    C:\WINDOWS\System32\AudioEng.dll
2013-04-09 05:33:02    446792    ----a-w-    C:\WINDOWS\System32\AudioSes.dll
2013-04-09 05:33:02    253544    ----a-w-    C:\WINDOWS\System32\audiodg.exe
2013-04-09 05:20:02    86280    ----a-w-    C:\WINDOWS\System32\kdnet.dll
2013-04-09 05:20:02    306952    ----a-w-    C:\WINDOWS\System32\kd_02_10ec.dll
2013-04-09 05:18:05    77960    ----a-w-    C:\WINDOWS\System32\kdvm.dll
2013-04-09 05:17:57    1829408    ----a-w-    C:\WINDOWS\System32\ntdll.dll
2013-04-09 04:52:07    816128    ----a-w-    C:\WINDOWS\System32\SearchIndexer.exe
2013-04-09 04:52:07    373760    ----a-w-    C:\WINDOWS\System32\SearchProtocolHost.exe
2013-04-09 04:52:07    197120    ----a-w-    C:\WINDOWS\System32\SearchFilterHost.exe
2013-04-09 04:52:07    126464    ----a-w-    C:\WINDOWS\System32\Robocopy.exe
2013-04-09 04:52:06    804352    ----a-w-    C:\WINDOWS\System32\RecoveryDrive.exe
2013-04-09 04:51:51    367616    ----a-w-    C:\WINDOWS\System32\conhost.exe
2013-04-09 04:51:45    523264    ----a-w-    C:\WINDOWS\System32\XpsGdiConverter.dll
2013-04-09 04:51:41    99840    ----a-w-    C:\WINDOWS\System32\wscsvc.dll
2013-04-09 04:51:41    456704    ----a-w-    C:\WINDOWS\System32\wpncore.dll
2013-04-09 04:51:17    595456    ----a-w-    C:\WINDOWS\System32\Windows.Networking.dll
2013-04-09 04:51:17    391168    ----a-w-    C:\WINDOWS\System32\Windows.Networking.BackgroundTransfer.dll
2013-04-09 04:51:03    3552768    ----a-w-    C:\WINDOWS\System32\tquery.dll
2013-04-09 04:50:53    414720    ----a-w-    C:\WINDOWS\System32\GenuineCenter.dll
2013-04-09 04:50:39    422400    ----a-w-    C:\WINDOWS\System32\schannel.dll
2013-04-09 04:50:39    1285632    ----a-w-    C:\WINDOWS\System32\schedsvc.dll
2013-04-09 04:50:03    96256    ----a-w-    C:\WINDOWS\System32\mssprxy.dll
2013-04-09 04:50:03    745984    ----a-w-    C:\WINDOWS\System32\mssvp.dll
2013-04-09 04:50:03    2107904    ----a-w-    C:\WINDOWS\System32\mssrch.dll
2013-04-09 04:50:02    65024    ----a-w-    C:\WINDOWS\System32\msscntrs.dll
2013-04-09 04:50:02    435200    ----a-w-    C:\WINDOWS\System32\mssph.dll
2013-04-09 04:50:02    13824    ----a-w-    C:\WINDOWS\System32\msshooks.dll
2013-04-09 04:49:54    1444864    ----a-w-    C:\WINDOWS\System32\MSAudDecMFT.dll
2013-04-09 04:49:45    468992    ----a-w-    C:\WINDOWS\System32\MFMediaEngine.dll
.
============= FINISH:  7:54:52.24 ===============
 

 

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 24 June 2013 - 12:22 AM


Hello j0v3380

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 j0v3380

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Posted 25 June 2013 - 06:25 PM

Gringo, I apologize, but I was worried that this issue was a backdoor and I already wiped the laptop device.  Saying that, wiping the desktop device would be a lot more painful and time consuming.  May I post DDS logs for the Desktop to ensure the issue didn't spread through the network somehow?



#4 gringo_pr

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Posted 25 June 2013 - 09:14 PM

Hello

yes of course and I will go ahead and clean things out for this one


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 j0v3380

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Posted 25 June 2013 - 10:01 PM

Thanks Gringo!!  Here are the DDS logs for the desktop. Attached File  Attach.txt   6.64KB   1 downloads

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16537
Run by joeva_000 at 21:55:06 on 2013-06-25
Microsoft Windows 8 Pro  6.2.9200.0.1252.1.1033.18.4094.2819 [GMT -5:00]
.
AV: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Windows\system32\dashost.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskhostex.exe
C:\Windows\System32\RuntimeBroker.exe
C:\Program Files\Logitech\SetPointP\SetPoint.exe
C:\Program Files\Common Files\LogiShrd\KHAL3\KHALMNPR.EXE
C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16.4.4206.722_x64__8wekyb3d8bbwe\LiveComm.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
mWinlogon: Userinit = userinit.exe
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
BHO: Logitech SetPoint: {AF949550-9094-4807-95EC-D1C317803333} - C:\Program Files\Logitech\SetPointP\32-bit\SetPointSmooth.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [IJNetworkScanUtility] C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe
StartupFolder: C:\Users\JOEVA_~1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\LOGITE~1.LNK - C:\Program Files (x86)\Common Files\LogiShrd\eReg\SetPoint\eReg.exe
StartupFolder: C:\Users\JOEVA_~1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\StartUp\ATHOME~1.LNK - C:\Program Files (x86)\AtHomeConnect\AtHomeConnect.exe
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
TCP: NameServer = 68.94.156.1 68.94.157.1 192.168.0.1
TCP: Interfaces\{667059A3-46B6-40FA-8F48-D04124B72A3F} : DHCPNameServer = 68.94.156.1 68.94.157.1 192.168.0.1
TCP: Interfaces\{9F882B14-1C4D-4F80-B11B-F3F92F498A3A} : DHCPNameServer = 68.94.156.1 68.94.157.1 192.168.0.1
TCP: Interfaces\{9F882B14-1C4D-4F80-B11B-F3F92F498A3A}\24C61636B6245627279702D4F62696C6560284F6473707F6470223731333 : DHCPNameServer = 10.0.0.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
x64-BHO: Logitech SetPoint: {AF949550-9094-4807-95EC-D1C317803333} - C:\Program Files\Logitech\SetPointP\SetPointSmooth.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-Run: [EvtMgr6] C:\Program Files\Logitech\SetPointP\SetPoint.exe /launchGaming
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Notify: LBTWlgn - c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll
x64-SSODL: WebCheck - <orphaned>
x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\joeva_000\AppData\Roaming\Mozilla\Firefox\Profiles\3p0r0ds6.default\
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw_1168638.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_7_700_169.dll
FF - ExtSQL: 2013-04-30 22:51; {F003DA68-8256-4b37-A6C4-350FA04494DF}; C:\Program Files\Logitech\SetPointP\LogiSmoothFirefoxExt
.
============= SERVICES / DRIVERS ===============
.
R2 AMD FUEL Service;AMD FUEL Service;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2012-12-19 361984]
R3 AtiHDAudioService;AMD Function Driver for HD Audio Service;C:\Windows\System32\Drivers\AtihdW86.sys [2012-12-21 104184]
S3 SandraAgentSrv;SiSoftware Deployment Agent Service;C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2013a\RpcAgentSrv.exe [2012-12-29 68760]
S3 vmbusr;Virtual Machine Bus Provider;C:\Windows\System32\Drivers\vmbusr.sys [2012-7-25 117248]
S3 WSDScan;WSD Scan Support;C:\Windows\System32\Drivers\WSDScan.sys [2012-12-19 23552]
S3 WUDFWpdMtp;WUDFWpdMtp;C:\Windows\System32\Drivers\WUDFRd.sys [2012-7-25 198656]
.
=============== File Associations ===============
.
FileExt: .txt: txtfile=C:\Windows\System32\NOTEPAD.EXE %1 [UserChoice]
.
=============== Created Last 30 ================
.
2013-06-25 11:08:29    9552976    ----a-w-    C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{640BFC10-79FA-47EB-92B1-74EFB1E70716}\mpengine.dll
2013-06-25 08:00:01    9552976    ----a-w-    C:\ProgramData\Microsoft\Windows Defender\Definition Updates\Backup\mpengine.dll
2013-06-23 06:00:20    --------    d-----w-    C:\Users\joeva_000\AppData\Roaming\Malwarebytes
2013-06-23 05:58:55    --------    d-----w-    C:\ProgramData\Malwarebytes
2013-06-23 05:58:53    25928    ----a-w-    C:\Windows\System32\drivers\mbam.sys
2013-06-23 05:58:53    --------    d-----w-    C:\Program Files (x86)\Malwarebytes' Anti-Malware
2013-06-19 08:00:07    9552976    ------w-    C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{46B58ADE-ED7B-43A0-B2F3-6142F22E9703}\mpengine.dll
2013-06-18 23:36:47    --------    d-----w-    C:\Program Files (x86)\VideoLAN
2013-06-15 13:45:01    1300992    ----a-w-    C:\Windows\System32\gdi32.dll
2013-06-15 13:45:00    1022464    ----a-w-    C:\Windows\SysWow64\gdi32.dll
2013-06-15 12:44:59    888320    ----a-w-    C:\Windows\System32\autochk.exe
2013-06-15 12:44:59    793088    ----a-w-    C:\Windows\SysWow64\autochk.exe
2013-06-15 12:44:59    542208    ----a-w-    C:\Windows\System32\untfs.dll
2013-06-15 12:44:59    482816    ----a-w-    C:\Windows\SysWow64\untfs.dll
2013-06-11 17:53:21    17271808    ----a-w-    C:\Program Files\Common Files\Microsoft Shared\Microsoft Camera Codec Pack\MicrosoftRawCodec.dll
2013-06-11 17:53:20    16642560    ----a-w-    C:\Program Files (x86)\Common Files\Microsoft Shared\Microsoft Camera Codec Pack\MicrosoftRawCodec.dll
2013-06-11 17:30:37    2233600    ----a-w-    C:\Windows\System32\drivers\tcpip.sys
2013-06-11 17:30:21    1889280    ----a-w-    C:\Windows\System32\crypt32.dll
2013-06-11 17:30:21    1569792    ----a-w-    C:\Windows\SysWow64\crypt32.dll
2013-06-11 17:30:21    1255936    ----a-w-    C:\Windows\System32\certutil.exe
2013-06-11 17:30:20    68096    ----a-w-    C:\Windows\System32\cryptsvc.dll
2013-06-11 17:30:20    141312    ----a-w-    C:\Windows\System32\cryptnet.dll
2013-06-11 17:30:20    109056    ----a-w-    C:\Windows\SysWow64\cryptnet.dll
2013-06-11 17:30:20    1013248    ----a-w-    C:\Windows\SysWow64\certutil.exe
2013-06-11 17:29:21    733184    ----a-w-    C:\Windows\System32\win32spl.dll
2013-06-11 17:27:47    30720    ----a-w-    C:\Windows\System32\cryptdlg.dll
2013-06-11 17:27:47    25088    ----a-w-    C:\Windows\SysWow64\cryptdlg.dll
2013-06-05 01:02:44    --------    d--h--w-    C:\ProgramData\CanonIJScan
2013-06-05 00:59:11    --------    d-----w-    C:\ProgramData\Canon IJ Network Tool
2013-06-05 00:59:07    303104    ----a-w-    C:\Windows\SysWow64\CNC560L.dll
2013-06-05 00:59:07    15872    ----a-w-    C:\Windows\SysWow64\CNHMCA.dll
2013-06-05 00:59:07    106496    ----a-w-    C:\Windows\SysWow64\CNC560U.dll
2013-06-05 00:58:42    39424    ----a-w-    C:\Windows\System32\CNMN6UI.DLL
2013-06-05 00:58:42    366592    ----a-w-    C:\Windows\SysWow64\CNMNPPM.DLL
2013-06-05 00:58:42    359936    ----a-w-    C:\Windows\System32\CNMN6PPM.DLL
2013-06-05 00:58:42    --------    d-----w-    C:\Windows\System32\STRING
2013-06-05 00:55:17    --------    d-----w-    C:\Program Files (x86)\Canon
2013-05-31 01:21:19    3552768    ----a-w-    C:\Windows\System32\tquery.dll
2013-05-31 01:20:59    659456    ----a-w-    C:\Windows\SysWow64\mssvp.dll
.
==================== Find3M  ====================
.
2013-06-04 22:09:22    78200    ----a-w-    C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-06-04 22:09:22    693112    ----a-w-    C:\Windows\SysWow64\FlashPlayerApp.exe
2013-05-31 13:46:34    18960    ----a-w-    C:\Windows\System32\drivers\LNonPnP.sys
2013-05-15 22:37:03    44032    ----a-w-    C:\Windows\SysWow64\UXInit.dll
2013-05-15 22:35:49    53760    ----a-w-    C:\Windows\System32\UXInit.dll
2013-05-14 13:14:01    2706432    ----a-w-    C:\Windows\System32\mshtml.tlb
2013-05-14 09:23:31    2706432    ----a-w-    C:\Windows\SysWow64\mshtml.tlb
2013-05-04 07:58:17    120736    ----a-w-    C:\Windows\System32\AuthHost.exe
2013-05-04 07:34:17    446720    ----a-w-    C:\Windows\System32\drivers\USBHUB3.SYS
2013-05-04 07:34:17    213248    ----a-w-    C:\Windows\System32\drivers\UCX01000.SYS
2013-05-04 07:34:15    284416    ----a-w-    C:\Windows\System32\drivers\spaceport.sys
2013-05-04 06:59:56    39424    ----a-w-    C:\Windows\System32\wuapp.exe
2013-05-04 06:59:51    1483776    ----a-w-    C:\Windows\System32\VSSVC.exe
2013-05-04 06:59:36    812544    ----a-w-    C:\Windows\System32\Magnify.exe
2013-05-04 06:59:25    98304    ----a-w-    C:\Windows\System32\wudriver.dll
2013-05-04 06:59:25    251904    ----a-w-    C:\Windows\System32\WUSettingsProvider.dll
2013-05-04 06:59:25    141824    ----a-w-    C:\Windows\System32\wuwebv.dll
2013-05-04 06:59:24    1619968    ----a-w-    C:\Windows\System32\wucltux.dll
2013-05-04 06:59:08    13644288    ----a-w-    C:\Windows\System32\Windows.UI.Xaml.dll
2013-05-04 06:58:54    328192    ----a-w-    C:\Windows\System32\ubpm.dll
2013-05-04 06:58:54    10116096    ----a-w-    C:\Windows\System32\twinui.dll
2013-05-04 06:58:49    173568    ----a-w-    C:\Windows\System32\storewuauth.dll
2013-05-04 06:58:49    1332736    ----a-w-    C:\Windows\System32\sysmain.dll
2013-05-04 06:58:48    330240    ----a-w-    C:\Windows\System32\stobject.dll
2013-05-04 06:58:28    93696    ----a-w-    C:\Windows\System32\psmsrv.dll
2013-05-04 06:58:02    470528    ----a-w-    C:\Windows\System32\netprofmsvc.dll
2013-05-04 06:58:02    151552    ----a-w-    C:\Windows\System32\netprofm.dll
2013-05-04 06:58:01    169984    ----a-w-    C:\Windows\System32\netplwiz.dll
2013-05-04 06:57:59    17408    ----a-w-    C:\Windows\System32\muifontsetup.dll
2013-05-04 06:57:46    560640    ----a-w-    C:\Windows\System32\mfmp4srcsnk.dll
2013-05-04 06:57:31    820736    ----a-w-    C:\Windows\System32\gpprefcl.dll
2013-05-04 06:57:15    501760    ----a-w-    C:\Windows\System32\DevicePairing.dll
2013-05-04 06:57:05    179712    ----a-w-    C:\Windows\System32\bisrv.dll
2013-05-04 06:57:05    122368    ----a-w-    C:\Windows\System32\biwinrt.dll
2013-05-04 06:57:04    389120    ----a-w-    C:\Windows\System32\BCP47Langs.dll
2013-05-04 06:57:04    2305024    ----a-w-    C:\Windows\System32\authui.dll
2013-05-04 06:57:00    708096    ----a-w-    C:\Windows\System32\AppXDeploymentExtensions.dll
2013-05-04 06:57:00    1131520    ----a-w-    C:\Windows\System32\AppXDeploymentServer.dll
2013-05-04 06:56:53    419840    ----a-w-    C:\Windows\System32\intl.cpl
2013-05-04 04:58:34    34304    ----a-w-    C:\Windows\SysWow64\wuapp.exe
2013-05-04 04:58:14    758784    ----a-w-    C:\Windows\SysWow64\Magnify.exe
2013-05-04 04:58:02    83968    ----a-w-    C:\Windows\SysWow64\wudriver.dll
2013-05-04 04:58:02    125952    ----a-w-    C:\Windows\SysWow64\wuwebv.dll
2013-05-04 04:57:49    10788864    ----a-w-    C:\Windows\SysWow64\Windows.UI.Xaml.dll
2013-05-04 04:57:39    8857088    ----a-w-    C:\Windows\SysWow64\twinui.dll
2013-05-04 04:57:39    247296    ----a-w-    C:\Windows\SysWow64\ubpm.dll
2013-05-04 04:57:35    303616    ----a-w-    C:\Windows\SysWow64\stobject.dll
2013-05-04 04:57:16    18432    ----a-w-    C:\Windows\SysWow64\npmproxy.dll
2013-05-04 04:57:04    151040    ----a-w-    C:\Windows\SysWow64\netplwiz.dll
2013-05-04 04:57:04    115712    ----a-w-    C:\Windows\SysWow64\netprofm.dll
2013-05-04 04:57:02    14336    ----a-w-    C:\Windows\SysWow64\muifontsetup.dll
2013-05-04 04:56:48    411136    ----a-w-    C:\Windows\SysWow64\mfmp4srcsnk.dll
2013-05-04 04:56:35    582144    ----a-w-    C:\Windows\SysWow64\gpprefcl.dll
2013-05-04 04:56:14    449536    ----a-w-    C:\Windows\SysWow64\DevicePairing.dll
2013-05-04 04:56:06    92160    ----a-w-    C:\Windows\SysWow64\biwinrt.dll
2013-05-04 04:56:05    309760    ----a-w-    C:\Windows\SysWow64\BCP47Langs.dll
2013-05-04 04:56:05    2035712    ----a-w-    C:\Windows\SysWow64\authui.dll
2013-05-04 04:55:58    389632    ----a-w-    C:\Windows\SysWow64\intl.cpl
2013-05-04 04:51:38    14848    ----a-w-    C:\Windows\System32\rars.rs
2013-05-04 04:48:33    83968    ----a-w-    C:\Windows\System32\drivers\hidclass.sys
2013-05-04 04:48:26    27648    ----a-w-    C:\Windows\System32\drivers\hidusb.sys
2013-05-04 04:47:02    427520    ----a-w-    C:\Windows\System32\drivers\rdbss.sys
2013-05-04 04:10:47    14848    ----a-w-    C:\Windows\SysWow64\rars.rs
2013-05-02 15:29:56    278800    ------w-    C:\Windows\System32\MpSigStub.exe
2013-04-28 22:30:55    1767936    ----a-w-    C:\Windows\SysWow64\wininet.dll
2013-04-28 22:30:12    2877440    ----a-w-    C:\Windows\SysWow64\jscript9.dll
2013-04-28 22:28:33    2241024    ----a-w-    C:\Windows\System32\wininet.dll
2013-04-28 22:28:29    915968    ----a-w-    C:\Windows\System32\uxtheme.dll
2013-04-28 22:28:00    3958784    ----a-w-    C:\Windows\System32\jscript9.dll
2013-04-16 02:34:44    1455368    ----a-w-    C:\Windows\System32\drivers\dxgkrnl.sys
2013-04-13 05:56:35    444416    ----a-w-    C:\Windows\apppatch\AcSpecfc.dll
2013-04-11 06:40:48    6987528    ----a-w-    C:\Windows\System32\ntoskrnl.exe
2013-04-09 05:33:02    489576    ----a-w-    C:\Windows\System32\AudioEng.dll
2013-04-09 05:33:02    446792    ----a-w-    C:\Windows\System32\AudioSes.dll
2013-04-09 05:33:02    253544    ----a-w-    C:\Windows\System32\audiodg.exe
2013-04-09 05:20:02    86280    ----a-w-    C:\Windows\System32\kdnet.dll
2013-04-09 05:20:02    306952    ----a-w-    C:\Windows\System32\kd_02_10ec.dll
2013-04-09 05:18:05    77960    ----a-w-    C:\Windows\System32\kdvm.dll
2013-04-09 05:17:57    1829408    ----a-w-    C:\Windows\System32\ntdll.dll
2013-04-09 04:52:07    816128    ----a-w-    C:\Windows\System32\SearchIndexer.exe
2013-04-09 04:52:07    373760    ----a-w-    C:\Windows\System32\SearchProtocolHost.exe
2013-04-09 04:52:07    197120    ----a-w-    C:\Windows\System32\SearchFilterHost.exe
2013-04-09 04:52:07    126464    ----a-w-    C:\Windows\System32\Robocopy.exe
2013-04-09 04:52:06    804352    ----a-w-    C:\Windows\System32\RecoveryDrive.exe
2013-04-09 04:51:51    367616    ----a-w-    C:\Windows\System32\conhost.exe
2013-04-09 04:51:45    523264    ----a-w-    C:\Windows\System32\XpsGdiConverter.dll
2013-04-09 04:51:41    99840    ----a-w-    C:\Windows\System32\wscsvc.dll
2013-04-09 04:51:41    456704    ----a-w-    C:\Windows\System32\wpncore.dll
2013-04-09 04:51:17    595456    ----a-w-    C:\Windows\System32\Windows.Networking.dll
2013-04-09 04:51:17    391168    ----a-w-    C:\Windows\System32\Windows.Networking.BackgroundTransfer.dll
2013-04-09 04:50:53    414720    ----a-w-    C:\Windows\System32\GenuineCenter.dll
2013-04-09 04:50:39    422400    ----a-w-    C:\Windows\System32\schannel.dll
2013-04-09 04:50:39    1285632    ----a-w-    C:\Windows\System32\schedsvc.dll
2013-04-09 04:50:03    96256    ----a-w-    C:\Windows\System32\mssprxy.dll
2013-04-09 04:50:03    745984    ----a-w-    C:\Windows\System32\mssvp.dll
2013-04-09 04:50:03    2107904    ----a-w-    C:\Windows\System32\mssrch.dll
2013-04-09 04:50:02    65024    ----a-w-    C:\Windows\System32\msscntrs.dll
2013-04-09 04:50:02    435200    ----a-w-    C:\Windows\System32\mssph.dll
2013-04-09 04:50:02    13824    ----a-w-    C:\Windows\System32\msshooks.dll
2013-04-09 04:49:54    1444864    ----a-w-    C:\Windows\System32\MSAudDecMFT.dll
.
============= FINISH: 21:55:15.29 ===============
 

 



#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
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  • Gender:Male
  • Location:Puerto rico
  • Local time:07:36 PM

Posted 25 June 2013 - 10:13 PM



Hello j0v3380

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#7 j0v3380

j0v3380
  • Topic Starter

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Posted 25 June 2013 - 10:34 PM

Things are running ok.  The only symptom I ever saw on this computer was the change of the homepageurl  under my wife's login only, and also only on Internet explorer.  Also upon opening IE I am not getting access warnings for Java.  Firefox did not have this homepage url (searchou).  Neither Firefox nor IE had the url of the homepage changed under my login user account. 

 

Here are the logs.

 

 

# AdwCleaner v2.303 - Logfile created 06/25/2013 at 22:17:46
# Updated 08/06/2013 by Xplode
# Operating system : Windows 8 Pro  (64 bits)
# User : joeva_000 - FAMILYDESKTOP
# Boot Mode : Normal
# Running from : C:\Users\ashle_000\Desktop\AdwCleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****


***** [Registry] *****

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}

***** [Internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16537

[OK] Registry is clean.

-\\ Mozilla Firefox v21.0 (en-US)

File : C:\Users\joeva_000\AppData\Roaming\Mozilla\Firefox\Profiles\3p0r0ds6.default\prefs.js

[OK] File is clean.

File : C:\Users\ashle_000\AppData\Roaming\Mozilla\Firefox\Profiles\r3myf8fw.default\prefs.js

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [879 octets] - [25/06/2013 22:17:46]

########## EOF - \AdwCleaner[S1].txt - [938 octets] ##########
 

 

 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.4 (05.06.2013:1)
OS: Windows 8 Pro x64
Ran by joeva_000 on Tue 06/25/2013 at 22:21:57.06
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys



~~~ Files



~~~ Folders



~~~ FireFox

Emptied folder: C:\Users\joeva_000\AppData\Roaming\mozilla\firefox\profiles\3p0r0ds6.default\minidumps [6 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Tue 06/25/2013 at 22:25:14.75
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 



#8 gringo_pr

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Posted 26 June 2013 - 12:14 AM


Hello j0v3380

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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#9 gringo_pr

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Posted 30 June 2013 - 12:06 PM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#10 gringo_pr

gringo_pr

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Posted 03 July 2013 - 01:17 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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