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Is my hard drive dead: "Problem Signature 07: BadDisk"?


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#1 skeptical optimist

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Posted 23 June 2013 - 05:51 AM

Warning: When reading the following please be aware that I am pretty useless when it comes to tech stuff and have very little understanding of what I'm talking about.

 

Similar threads:

I have looked for similar threads and did find one but cannot now find it.

 

I have a Dell Zino running Windows 7 Ultimate. I got it second hand with Windows 7 already loaded - no recovery disc, product codes or Windows 7 disc. Over the last two weeks I got the BSOD several times and just switched off and on again (possibly not a good move). I also have children who use it unsupervised so it may have had some less than ideal treatment. A few days ago it wouldn't start up at all but just gets stuck with two choices:

Startup Repair

Advanced System Recovery Options

 

Start Up Repair Bugcheck analysis: 

Error Code = 0x0

Root cause found: 

------------------------

Bad hard disk: Bugcheck 7a. Parameters = 0xfffff6fc50060b18, 0xfffffffc0000185, 0x3d300880, 0xfffff8a00c16548.

 

I can't access Safe Mode.

 

I've managed to rescue all my data to an external hard drive using Knoppix :bananas: but I'm now wondering if the hard drive problem is terminal.   :smash:  

 

After trying to repair I get this message:

 

Problem Signature 01: 6.1.7600.16385

Problem Signature 02: 6.1.7600.16385

Problem Signature 03: unknown

Problem Signature 04: 21200471

Problem Signature 05: AutoFailover

Problem Signature 06: 7

Problem Signature 07: BadDisk

OS Version: 6.1.7600.2.0.0.256.1

Locale ID 1033

 

[Edited to remove incorrect FRST scan]

 

All help gratefully received.

 

Mod Edit:  Removed FRST data.  This is a tool used to defeat malware and its use is not allowed in this forum.  The data you have provided thus far...does not seem to indicate malware....but I've been wrong before.

 

In any case, should you desire to submit a FRST log in the Malware Removal Logs forum, please follow Steps 6-8 at Preparation Guide, Before Using Malware Removal Tools and Requesting Help - http://www.bleepingcomputer.com/forums/topic34773.html and attach your FRST log along with the requested DDS log.  Once you do that, this topic will be closed, pending resolution of your newly created malware forum topic - Hamluis..


Edited by skeptical optimist, 23 June 2013 - 09:05 AM.


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#2 Queen-Evie

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Posted 23 June 2013 - 09:08 AM

*Moderator Edit: removed FRST log. ~ Queen-Evie*

as mentioned by Hamluis in the post above:

Mod Edit:  Removed FRST data.  This is a tool used to defeat malware and its use is not allowed in this forum.  The data you have provided thus far...does not seem to indicate malware....but I've been wrong before.
 
In any case, should you desire to submit a FRST log in the Malware Removal Logs forum, please follow Steps 6-8 at Preparation Guide, Before Using Malware Removal Tools and Requesting Help - http://www.bleepingcomputer.com/forums/topic34773.html and attach your FRST log along with the requested DDS log.  Once you do that, this topic will be closed, pending resolution of your newly created malware forum topic - Hamluis..



#3 skeptical optimist

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Posted 23 June 2013 - 09:17 AM

Hi Hamluis and Queen-Evie,

 

Apologies if I've not used the right etiquette.

 

I don't now much about computers and came across your excellent looking forum by accident. I found another thread which I can't find now in which someone had a similar problem to mine (though not idenical) and was advised to use FRST to diagnose the problem so I thought FRST would be the right thing to use. I don't know what the problem is with my hard drive (just broken, virus or whatever). I only know that it doesn't work.

 

I will create a new thread in the sub-forum you suggest.    

 

Thanks



#4 Queen-Evie

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Posted 23 June 2013 - 09:38 AM

All of us were new to computers at one time. Even though we know more now than we did in the beginning we still don't know everything.

I also know that someone new to the forum will look to see if others have had the same or similar problems and will try what has been suggested for others.

When it comes to malware, the best thing to do is throw what other people have done out the window. Start a new topic about your issues. What your helper will do is tailor a solution specifically for you.

Welcome to the fourm. I hope your issue gets resolved soon.

#5 Queen-Evie

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Posted 23 June 2013 - 09:41 AM

I see that you have posted in MRL http://www.bleepingcomputer.com/forums/t/498989/is-my-hard-drive-dead-problem-signature-07-bad-disk/

Please refrain from asking for further help from other members or staff until the Malware Removal Team has checked your posted log. The Malware Removal Team work very hard to investigate a unique solution to your problem and you will receive individual expert assistance. This takes time and effort so we ask you to please be patient while waiting for assistance and NOT to make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member. Any modifications you make on your own can result in system changes which may not show it the log you already posted. Further, following advice outside of that post may cause confusion for the team member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

The Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean. If you followed any other advice already, please ensure you inform the Malware Removal Team Team Helper when they respond to assist you with your log. This will help them know what has been done and they probably will ask for an updated log.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Removal Team member is already assisting you and not open the thread to respond.

If HelpBot replies to your topic, please follow Step One so it will report your topic to the team members.

This topic is closed.




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