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US Courts Desktop...


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6 replies to this topic

#1 indigo302

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Posted 22 June 2013 - 10:10 PM

When I boot up the computer, the desktop is a screen that says something about the US Courts locking my computer, and I can do nothing.

 

When trying to start in Safe Mode, the computer reboots itself.

 

Please help!?

 

Thanks!



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#2 Broni

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Posted 23 June 2013 - 04:01 PM

I'll report this topic to appropriate helpers.

Hold on there....


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#3 etavares

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Posted 24 June 2013 - 04:01 PM

Hello, indigo302.
My name is etavares and I will be helping you with this log.
 
Here are some guidelines to ensure we are able to get your machine back under your control.
 
  • Please do not run any unsupervised scans, fixes, etc.  We can work against each other and end up in a worse place.
  • Please subscribe to this topic if you have not already done so.  Please check back just in case, as the email system can fail at times.
  • Just because your machine is running better does not mean it is completely cleaned.  Please wait for the 'all clear' from me to say when we are done.
  • Please reply within 3 days to be fair to other people asking for help.
  • When in doubt, please stop and ask first.  There's no harm in asking questions!
  •  
     
     
    Step 1
     
     
    To get started, what version of Windows is the infected computer?  That will impact what tools we can use to regain control.
     
     
    etavares


    If I don't respond within 2 days, please feel free to PM me.
    Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

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    #4 indigo302

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    Posted 24 June 2013 - 04:58 PM

    Thank you etavares.  I was able to solve the problem by using the information found in the virus removal section on Bleeping Computer.

     

    Once again Bleeping Computers has saved me!



    #5 etavares

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    Posted 25 June 2013 - 02:16 PM

    Great, thanks for letting us know!  Do you want me to take a deeper look to ensure complete removal?

     

    -etavares



    If I don't respond within 2 days, please feel free to PM me.
    Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

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    #6 indigo302

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    Posted 26 June 2013 - 12:03 AM

    Thank you, but at this time I think I'm okay.  I will stop back and start a new thread if I have other problems.



    #7 etavares

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    Posted 26 June 2013 - 07:25 AM

    It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.


    If I don't respond within 2 days, please feel free to PM me.
    Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

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