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Set up new user - can't get onto internet

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#1 November_Blue


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Posted 22 June 2013 - 03:40 PM

Hi there - I'm new to the forum but I'm having a hard time figuring something out, so I hope someone can help me.  I set up an additional user for my computer (for my BF's son) and when I'm logged in as that user, I can't connect to the internet.  It keeps wanting to go to the MSN.com page, but gets hung up.  When I try going to Google (or anywhere else), it's also hung up.


Anyone know why this would happen?  I don't have any parental controls set up at this point, just set up the new user from my own (admin) account.


Thanks for your help,

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#2 dicke



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Posted 22 June 2013 - 09:58 PM


What is your operating system and which security product do you have installed and are they both up to date?


Stay well and surf safe [stay protected]

Dick E

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