Hello, and thanks in advance for whatever help you can give me. I read the posting guide so hopefully I can manage to give you enough information for whatever the next step in this should be. My OS is Vista.
The family computer got infected a few months ago and we used both Norton's and Malware Bytes to remove multiple viruses (someone made the unfortunate decision to download from a file sharing site). As time went by it became obvious that we didn't get everything, because every couple of weeks Norton's would catch and remove a new virus out of the blue, even if we weren't currently browsing the internet. It wasn't until yesterday that things started escalating, with the Norton's firewall catching and removing a new virus every 20 minutes or so. These are the names as defined by Norton.
Web Attack: Malicious Java Download 13 (qbz.massmedi.info/[very long extension]/jar)
Suspicious Pythia was removed twice and the Java virus was removed three times (I don't even have Java installed, as far as I know). The Java virus would put a little window popup (only the header) at the top of the screen before Norton's caught and removed it. After playing with it for a bit I disconnected from the internet, and am sending this over my sister's laptop.
Neither Norton's nor Malware Bytes nor Spybot can find the "parent" virus that is allowing these in, even though they're all updated and I did full scans. When I disconnect from the internet I will get the message "The webpage you requested is not available offline. To view this page, click connect." even though I am most certainly not attempting to view any page when this message occurs, and it will pop up seven to ten times before stopping once the internet is turned off. I'm assuming this is related to my problem(s).
I've exhausted all of my limited computer knowhow attempting to fix this, with no success. Any advice?