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Virus/Malware/Something creating links out of "keywords" on any Browser I use


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2 replies to this topic

#1 Megan0723

Megan0723

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Posted 21 June 2013 - 05:20 PM

I've tried several free scanners. Avast, Spybot - S&D, ESET NoD32 with no luck. I have installed Hijack This and CCleaner also.

 

However, the links don't "go" anywhere and I also have the problem of the first time I click on a page (anywhere) it takes me to a sales or survey pop-up disguised to look like somethign "related" to the site I am on. Example: if I am on facebook it takes me to a Facebook Survey.

 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume1
Install Date: 7/21/2008 3:30:31 PM
System Uptime: 6/21/2013 12:40:59 PM (5 hours ago)
.
Motherboard: Dell Inc. |  | 0U990C
Processor: Intel® Pentium® Dual  CPU  T2370  @ 1.73GHz | Microprocessor | 1729/133mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 147 GiB total, 121.616 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID:
Description: Audio Device on High Definition Audio Bus
Device ID: HDAUDIO\FUNC_01&VEN_1095&DEV_1392&SUBSYS_1028022F&REV_1000\4&21C1B09&0&0101
Manufacturer:
Name: Audio Device on High Definition Audio Bus
PNP Device ID: HDAUDIO\FUNC_01&VEN_1095&DEV_1392&SUBSYS_1028022F&REV_1000\4&21C1B09&0&0101
Service:
.
Class GUID:
Description: Audio Device on High Definition Audio Bus
Device ID: HDAUDIO\FUNC_01&VEN_8384&DEV_7616&SUBSYS_1028022F&REV_1002\4&21C1B09&0&0201
Manufacturer:
Name: Audio Device on High Definition Audio Bus
PNP Device ID: HDAUDIO\FUNC_01&VEN_8384&DEV_7616&SUBSYS_1028022F&REV_1002\4&21C1B09&0&0201
Service:
.
Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: WinDriver Virtual device
Device ID: ROOT\WINDRIVER\0000
Manufacturer: Jungo Ltd
Name: WinDriver Virtual device
PNP Device ID: ROOT\WINDRIVER\0000
Service: WinDriver
.
==== System Restore Points ===================
.
RP765: 3/22/2013 9:39:43 AM - System Checkpoint
RP766: 3/29/2013 10:51:15 AM - System Checkpoint
RP767: 3/30/2013 11:30:31 AM - System Checkpoint
RP768: 3/31/2013 12:30:31 PM - System Checkpoint
RP769: 4/10/2013 12:27:09 PM - System Checkpoint
RP770: 4/15/2013 9:46:21 AM - System Checkpoint
RP771: 4/15/2013 4:52:03 PM - Removed HP Officejet Pro 8500 A910 Help
RP772: 4/15/2013 4:58:45 PM - Removed Bonjour
RP773: 4/15/2013 5:47:35 PM - Removed AVG 2013
RP774: 4/15/2013 5:49:08 PM - Removed AVG 2013
RP775: 5/3/2013 6:15:46 PM - System Checkpoint
RP776: 5/6/2013 5:34:19 PM - System Checkpoint
RP777: 5/7/2013 5:55:34 PM - System Checkpoint
RP778: 5/8/2013 6:15:15 PM - System Checkpoint
RP779: 5/9/2013 6:37:22 PM - System Checkpoint
RP780: 5/10/2013 3:00:34 PM - Paint.NET v3.5.10
RP781: 5/13/2013 10:56:16 AM - System Checkpoint
RP782: 5/14/2013 1:50:05 PM - System Checkpoint
RP783: 5/15/2013 5:39:32 PM - System Checkpoint
RP784: 5/16/2013 6:12:17 PM - System Checkpoint
RP785: 5/18/2013 7:06:53 AM - System Checkpoint
RP786: 5/19/2013 7:59:39 AM - System Checkpoint
RP787: 5/20/2013 2:47:31 PM - System Checkpoint
RP788: 5/21/2013 6:22:09 PM - System Checkpoint
RP789: 5/22/2013 7:07:21 PM - System Checkpoint
RP790: 5/23/2013 8:07:21 PM - System Checkpoint
RP791: 5/28/2013 3:03:05 PM - System Checkpoint
RP792: 5/29/2013 6:57:17 PM - System Checkpoint
RP793: 5/30/2013 7:14:43 PM - System Checkpoint
RP794: 5/31/2013 8:11:54 PM - System Checkpoint
RP795: 6/3/2013 12:26:49 PM - System Checkpoint
RP796: 6/4/2013 1:03:10 PM - System Checkpoint
RP797: 6/5/2013 9:13:33 AM - avast! Free Antivirus Setup
RP798: 6/6/2013 12:49:23 PM - System Checkpoint
RP799: 6/7/2013 3:41:37 PM - Installed DirectX
RP800: 6/10/2013 3:00:10 PM - System Checkpoint
RP801: 6/11/2013 6:41:06 PM - System Checkpoint
RP802: 6/13/2013 11:33:46 AM - System Checkpoint
RP803: 6/14/2013 5:35:59 PM - System Checkpoint
RP804: 6/17/2013 9:11:27 AM - System Checkpoint
RP805: 6/18/2013 10:12:55 AM - System Checkpoint
RP806: 6/19/2013 10:12:36 AM - Installed Windows Defender
RP807: 6/20/2013 5:31:57 PM - System Checkpoint
RP808: 6/21/2013 10:50:45 AM - avast! Free Antivirus Setup
RP809: 6/21/2013 10:56:40 AM - Removed Google Earth.
RP810: 6/21/2013 11:01:57 AM - Removed Marvell Miniport Driver
RP811: 6/21/2013 11:04:07 AM - Removed Paint.NET v3.5.10
RP812: 6/21/2013 11:06:37 AM - Removed SigmaTel Audio
RP813: 6/21/2013 11:07:34 AM - Removed SupportSoft Assisted Service
RP814: 6/21/2013 11:09:22 AM - Removed Windows Live Sign-in Assistant
RP815: 6/21/2013 12:13:01 PM - Removed Google Chrome
RP816: 6/21/2013 12:14:17 PM - Removed Google Drive
RP817: 6/21/2013 1:16:00 PM - Installed HiJackThis
.
==== Installed Programs ======================
.
32 Bit HP CIO Components Installer
Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader 9.5.2
AOL Toolbar
Auslogics BoostSpeed
BPD_Scan
Business Contact Manager for Outlook 2007 SP2
CCleaner
Conexant HDA D330 MDC V.92 Modem
Dell Wireless WLAN Card
DownloadTerms
Dropbox
ESET NOD32 Antivirus
Google Chrome
Google Update Helper
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Officejet Pro 8500 A910 Basic Device Software
HP Update
HPDiagnosticAlert
Intel® Graphics Media Accelerator Driver
Java Auto Updater
Java™ 6 Update 37
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2572067)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Application Error Reporting
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft IntelliPoint 6.1
Microsoft IntelliType Pro 6.1
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft Kernel-Mode Driver Framework Feature Pack 1.9
Microsoft National Language Support Downlevel APIs
Microsoft Office 2007 Primary Interop Assemblies
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Live Add-in 1.3
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Small Business 2007
Microsoft Office Small Business Connectivity Components
Microsoft Office Word MUI (English) 2007
Microsoft Security Client
Microsoft Security Essentials
Microsoft Software Update for Web Folders  (English) 12
Microsoft SQL Server Native Client
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Mozilla Firefox 21.0 (x86 en-US)
Mozilla Maintenance Service
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
MSXML 6.0 Parser
RICOH R5C83x/84x Flash Media Controller Driver Ver.3.51.01
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2553074)
Security Update for 2007 Microsoft Office System (KB2553089)
Security Update for 2007 Microsoft Office System (KB2553090)
Security Update for 2007 Microsoft Office System (KB2584063)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft Office Excel 2007 (KB2553073)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2535818)
Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
Security Update for Microsoft Office Publisher 2007 (KB2284697)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows XP (KB923789)
Skype™ 6.3
Spotify
Spybot - Search & Destroy
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB957244)
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Excel 2007 Help (KB957242)
Update for Microsoft Office Outlook 2007 (KB2583910)
Update for Microsoft Office Outlook 2007 Help (KB957246)
Update for Microsoft Office PowerPoint 2007 Help (KB957247)
Update for Microsoft Office Publisher 2007 Help (KB957249)
Update for Microsoft Office Word 2007 Help (KB957252)
Update for Microsoft Script Editor Help (KB957253)
Update for Outlook 2007 Junk Email Filter (KB2596560)
WebFldrs XP
Windows Defender
Windows Media Format 11 runtime
Windows XP Service Pack 3
.
==== Event Viewer Messages From Past Week ========
.
6/21/2013 12:53:08 PM, error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.     New Signature Version:      Previous Signature Version: 1.153.161.0     Update Source: Microsoft Update Server     Update Stage: Search     Source Path: Default URL     Signature Type: AntiVirus     Update Type: Full     User: NT AUTHORITY\SYSTEM     Current Engine Version:      Previous Engine Version: 1.1.9607.0     Error code: 0x80070424     Error description: The specified service does not exist as an installed service.
6/21/2013 12:27:24 PM, error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.     New Signature Version:      Previous Signature Version: 1.153.161.0     Update Source: Microsoft Update Server     Update Stage: Search     Source Path: Default URL     Signature Type: AntiVirus     Update Type: Full     User: NT AUTHORITY\SYSTEM     Current Engine Version:      Previous Engine Version: 1.1.9607.0     Error code: 0x80070424     Error description: The specified service does not exist as an installed service.
6/21/2013 12:04:37 PM, error: Service Control Manager [7009]  - Timeout (30000 milliseconds) waiting for the Spybot-S&D 2 Security Center Service service to connect.
6/21/2013 12:04:37 PM, error: Service Control Manager [7009]  - Timeout (30000 milliseconds) waiting for the Spybot-S&D 2 Scanner Service service to connect.
6/21/2013 12:04:37 PM, error: Service Control Manager [7000]  - The Spybot-S&D 2 Security Center Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
6/21/2013 12:04:37 PM, error: Service Control Manager [7000]  - The Spybot-S&D 2 Scanner Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
6/21/2013 11:23:02 AM, error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.     New Signature Version:      Previous Signature Version: 1.153.161.0     Update Source: Microsoft Update Server     Update Stage: Search     Source Path: Default URL     Signature Type: AntiVirus     Update Type: Full     User: NT AUTHORITY\SYSTEM     Current Engine Version:      Previous Engine Version: 1.1.9607.0     Error code: 0x80070424     Error description: The specified service does not exist as an installed service.
6/21/2013 11:23:01 AM, error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.     New Signature Version:      Previous Signature Version: 1.153.161.0     Update Source: Microsoft Update Server     Update Stage: Search     Source Path: Default URL     Signature Type: AntiVirus     Update Type: Full     User: NT AUTHORITY\SYSTEM     Current Engine Version:      Previous Engine Version: 1.1.9607.0     Error code: 0x80070424     Error description: The specified service does not exist as an installed service.
6/21/2013 11:05:23 AM, error: Service Control Manager [7023]  - The Application Management service terminated with the following error:  The specified module could not be found.
.
==== End Of File ===========================
 

 

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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 22 June 2013 - 02:52 PM


Hello Megan0723

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 30 June 2013 - 11:40 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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