Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


After Vista SP2 update: APPCRASH Explorer.exe

  • This topic is locked This topic is locked
2 replies to this topic

#1 dryates


  • Members
  • 67 posts
  • Local time:02:08 PM

Posted 21 June 2013 - 12:15 AM

I'm confounded!


I updated my Vista Ultimate system (AMD Phenom 9350e Quad-Core 2Ghz, 4 GB RAM, 64-bit)

to SP1, and explorer.exe started crashing. Using task manager, I managed to download and install SP2, thinking it would solve the issue, but I'm having the same problem. As soon as Windows loads, I get this error:


  Problem Event Name:    APPCRASH
  Application Name:    explorer.exe
  Application Version:    6.0.6002.18005
  Application Timestamp:    49e02a1e
  Fault Module Name:    StackHash_5e13
  Fault Module Version:    6.0.6002.18005
  Fault Module Timestamp:    49e0421d
  Exception Code:    c0000374
  Exception Offset:    00000000000aef37
  OS Version:    6.0.6002.
  Locale ID:    1033
  Additional Information 1:    5e13
  Additional Information 2:    2cadc11db860f17b4014f08b36377c10
  Additional Information 3:    45d5
  Additional Information 4:    ede2e8d79c56e9a16e70e313b8510025


I can let explorer close, then access task manager, so I'm still able to work with the system. I just haven't been able to find an actual fix anywhere online. I've done a lot of Google searches and come up with nothing.


Any help would be greatly appreciated!

BC AdBot (Login to Remove)


#2 dryates

  • Topic Starter

  • Members
  • 67 posts
  • Local time:02:08 PM

Posted 23 June 2013 - 11:49 PM

I'm going to post this same problem in the malware section, as some of my research has pointed to the potential for trojans or other hard-to-spot issues.

#3 hamluis



  • Moderator
  • 56,425 posts
  • Gender:Male
  • Location:Killeen, TX
  • Local time:04:08 PM

Posted 24 June 2013 - 10:44 AM

Reposted in AII, http://www.bleepingcomputer.com/forums/t/499055/vista-sp2-appcrash-explorerexe-seems-like-more-than-an-update-issue/#entry3086423 .


This topic is closed to avoid confusion.



0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users