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WEBROOT SECURE ANYWHERE


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7 replies to this topic

#1 curlly62

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Posted 20 June 2013 - 09:30 AM

I had installed Webroot Secure Anywhere on my laptop and was pleased with it. But when the year expired and I decided to try something else, I uninstalled it from my "uninstall program" on my control panel. It removed it. But whenever I turn my computer on, I still get a notification saying "Webroot Secure Anywhere has expired". Can someone please tell me why I keep getting this prompt?

 

Thanks

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#2 frankp316

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Posted 20 June 2013 - 10:22 AM

The reason you are getting this message is that most security products can't be uninstalled completely through the Control Panel. There is usually an uninstall tool of some sort. I assume you can find Webroot's on their website.

 

 

 

http://www.webroot.com/



#3 curlly62

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Posted 20 June 2013 - 10:33 AM

Thank you. I will try that.



#4 xXToffeeXx

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Posted 20 June 2013 - 11:04 AM

I think this is the uninstaller if you cannot find it: http://www.webroot.com/prodCheck/?pc=64150&origrc=1&oc=221&mjv=7&mnv=0&rel=6&bld=38&lang=en&loc=AUS&kc=ppc%60lkik%5E%5Eafhgpewgfa&opi=2&omj=6&omn=1&osl=en&errid

 

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#5 quietman7

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Posted 20 June 2013 - 02:53 PM

Anti-virus software components insert themselves deep into the operating systems core and create files/folders/registry entries in various locations. If is not uncommon for some anti-virus programs to not completely uninstall itself using the usual method of Add/Remove Programs or Programs and Features in Vista/Windows 7. In many cases anti-virus vendors provide clean-up utilities on their web sites to remove remnants left behind after unintalling or for a failed uninstall so always check there first.

It's best to download directly from the vendor's site to ensure you are using the most current version of the uninstall utility as it is not uncommon for third party hosting sites to have outdated versions which may not work properly.
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#6 noknojon

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Posted 21 June 2013 - 02:51 AM

From WikiHow 5 Steps to Uninstall Webroot Secure Anywhere
How to Uninstall Webroot SecureAnywhere Antivirus 2012.
Many of their site links are broken, or causing confusion at the moment, or require full Registry Editing -

 

Just my addition to the mix.



#7 Techbox

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Posted 03 March 2017 - 03:37 PM

Hi All -

I struggled with this to no avail most of a day but finally resolved it and killed it off. Here was my procedure (Windows 7) Nothing else worked for me.

  • Download and install Autoruns -  https://www.bleepingcomputer.com/download/autoruns/
  • Boot the computer into safe mode without networking
  • Run the Autoruns as administrator
  • Run the Autoruns and look for WRSA file and delete it.
  • Run Autoruns again, and set the filter for Webroot only
  • You should come back with at least 3-4 registry files, delete them all
  • I ran Autoruns once more and detected nothing Webroot
  • Reboot the machine
  • Open file explorer and locate Program Files (not program files 86)
  • Find Webroot folder, open it and delete the invasive creature WRSA
  • Reboot and you should be free and clear.
  • Happy Hunting =)


#8 quietman7

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Posted 03 March 2017 - 04:01 PM

Welcome to BC.

You have a replied to a topic almost four years old and the version of Webroot asked about here is outdated. More current information is provided here. While Autoruns may work that way, it is not the recommended removal method.

If Webroot is not listed in Apps & features in Windows 10 or Programs and Features (Add/Remove Programs) in Control Panel, then folks should refer to.
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