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Program updates won't install and youtube videos won't play or restart randomly.


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2 replies to this topic

#1 BaelZharon

BaelZharon

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  • Local time:04:32 PM

Posted 19 June 2013 - 09:15 PM

Hi,

 

I'm fairly computer literate but have been having an issue with all program updates erroring out and media files, mainly youtube videos, not loading at all or restarting randomly and skipping. The only reason I think this might be a virus is because I did a scan with AVG free in safemode and it found roughly 20 "Lost Files" with no specific virus name. This problem started about two weeks ago. Thank you for your help!

 

EDIT: Forgot a vital piece of info. About a week ago an email with a link to a virus was sent out from my yahoo account to all contacts on that account. Let me know if you want me to provide the link.. I figure it's a bad idea to post it here. The subject of the email was the name of the first person in my contact list and it added "eoe  /div>" at the end for some reason.

 

 

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 10.0.9200.16611  BrowserJavaVersion: 10.25.2
Run by Adam at 19:04:49 on 2013-06-19
Microsoft Windows 7 Ultimate   6.1.7601.1.1252.1.1033.18.8084.3276 [GMT -7:00]
.
AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\PROGRA~2\AVG\AVG2012\avgrsa.exe
C:\Program Files (x86)\AVG\AVG2012\avgcsrva.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\ArcGIS\License10.1\bin\lmgrd.exe
C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe
C:\Program Files (x86)\ArcGIS\License10.1\bin\lmgrd.exe
C:\Program Files (x86)\Hi-Rez Studios\HiPatchService.exe
C:\Program Files (x86)\ArcGIS\License10.1\bin\ARCGIS.exe
C:\Windows\system32\atieclxx.exe
C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe
C:\Program Files (x86)\LogMeIn\x64\RaMaint.exe
C:\Program Files (x86)\LogMeIn\x64\LogMeIn.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\pia_manager\pia_manager.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Program Files\Microsoft LifeCam\MSCamS64.exe
C:\Program Files\Common Files\Nitro\Pro\8.0\NitroPDFDriverService8x64.exe
C:\Windows\SysWOW64\nlssrv32.exe
C:\Program Files\Microsoft Office 15\ClientX64\integratedoffice.exe
C:\Program Files (x86)\Nuance\PaperPort\PDFProFiltSrvPP.exe
C:\Program Files (x86)\Splashtop\Splashtop Remote\Server\SRService.exe
C:\Program Files (x86)\Splashtop\Splashtop Software Updater\SSUService.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\SonicWALL\SonicWALL Global VPN Client\SWGVCSvc.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Users\Adam\AppData\Local\Temp\ocr7A9B.tmp\bin\rubyw.exe
C:\Windows\system32\Dwm.exe
C:\Program Files (x86)\AVG\AVG2012\avgidsagent.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Splashtop\Splashtop Remote\Server\SRServer.exe
C:\Program Files (x86)\AVG\AVG2012\avgnsa.exe
C:\Program Files (x86)\AVG\AVG2012\avgemca.exe
C:\Program Files\pia_manager\pia_manager.exe
C:\Users\Adam\AppData\Local\Temp\ocrC090.tmp\bin\rubyw.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\updaterstartuputility.exe
C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe
C:\Program Files (x86)\Splashtop\Splashtop Remote\Server\SRFeature.exe
C:\Program Files (x86)\Amolto Call Recorder for Skype\AmoltoRecorder.exe
C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\ProgramData\FLEXnet\Connect\11\ISUSPM.exe
C:\Windows\System32\StikyNot.exe
C:\Users\Adam\AppData\Local\ATT Connect\Participant\pull.exe
C:\Program Files\pia_manager\pia_tray\pia_tray.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\InstantEyedropper\InstantEyedropper.exe
C:\Program Files (x86)\uTorrent\uTorrent.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files\PandoraMediaKeys\PandoraOneMediKeys.exe
C:\Program Files (x86)\AVG\AVG2012\avgtray.exe
C:\Program Files (x86)\XFastUSB\XFastUsb.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe
C:\Program Files (x86)\PowerISO\PWRISOVM.EXE
C:\Program Files (x86)\Nuance\PDF Viewer Plus\pdfPro5Hook.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Browny02\BrYNSvc.exe
C:\Program Files (x86)\ControlCenter4\BrCtrlCntr.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\Adobe X\Acrobat 10.0\Acrobat\acrotray.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files (x86)\ControlCenter4\BrCcUxSys.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files (x86)\Adobe X\Adobe Dreamweaver CS6\dreamweaver.exe
C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe
C:\Program Files (x86)\GlobalSCAPE\CuteFTP 8 Professional\cuteftppro.exe
C:\Program Files (x86)\GlobalSCAPE\CuteFTP 8 Professional\ftpte.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\Microsoft Office 2007\Office12\WINWORD.EXE
C:\Windows\splwow64.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Users\Adam\Downloads\HijackThis.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\system32\taskeng.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uURLSearchHooks: {7473b6bd-4691-4744-a82b-7854eb3d70b6} - <orphaned>
mWinlogon: Userinit = userinit.exe
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: AVG Do Not Track: {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll
BHO: Lync Browser Helper: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll
BHO: DivX Plus Web Player HTML5 <video>: {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
BHO: PlusIEEventHelper Class: {551A852F-39A6-44A7-9C13-AFBEC9185A9D} - C:\Program Files (x86)\Nuance\PDF Viewer Plus\bin\PlusIEContextMenu.dll
BHO: DebugBar BHO: {69FC0024-10EB-480A-BBF2-3BF4E78E17B1} - C:\Program Files (x86)\Core Services\DebugBar\DebugInfoBar.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office15\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: DebugBar (Toolbar): {3E1201F4-1707-409F-BB45-A5F192381DA0} - C:\Program Files (x86)\Core Services\DebugBar\DebugToolBar.dll
uRun: [ASRockXTU] <no file>
mRun: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"
mRun: [XFastUSB] "C:\Program Files (x86)\XFastUSB\XFastUsb.exe"
mRun: [Razer Synapse] "C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe"
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [PWRISOVM.EXE] C:\Program Files (x86)\PowerISO\PWRISOVM.EXE
mRun: [PPort12reminder] "C:\Program Files (x86)\Nuance\PaperPort\Ereg\Ereg.exe" -r "C:\ProgramData\ScanSoft\PaperPort\12\Config\Ereg\Ereg.ini"
mRun: [PDFHook] C:\Program Files (x86)\Nuance\PDF Viewer Plus\pdfpro5hook.exe
mRun: [PDF5 Registry Controller] C:\Program Files (x86)\Nuance\PDF Viewer Plus\RegistryController.exe
mRun: [ControlCenter4] C:\Program Files (x86)\ControlCenter4\BrCcBoot.exe /autorun
mRun: [BrStsMon00] C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe /AUTORUN
mRun: [LifeCam] "C:\Program Files (x86)\Microsoft LifeCam\LifeExp.exe"
mRun: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
mRun: [AdobeCS6ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" -launchedbylogin
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe X\Acrobat 10.0\Acrobat\Acrobat_sl.exe"
mRun: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe X\Acrobat 10.0\Acrobat\Acrotray.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
StartupFolder: C:\Users\Adam\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\PANDOR~1.LNK - C:\Program Files\PandoraMediaKeys\PandoraOneMediKeys.exe
StartupFolder: C:\Users\Adam\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\SENDTO~1.LNK - C:\Program Files\Microsoft Office 15\root\office15\ONENOTEM.EXE
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:0
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: PromptOnSecureDesktop = dword:0
IE: Append Link Target to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - C:\Program Files\Microsoft Office 15\Root\Office15\EXCEL.EXE/3000
IE: Inspect Element with DebugBar - C:\Program Files (x86)\Core Services\DebugBar\DebugInfoBar.dll/247
IE: Se&nd to OneNote - C:\Program Files\Microsoft Office 15\Root\Office15\ONBttnIE.dll/105
IE: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll
IE: {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
Trusted Zone: clonewarsadventures.com
Trusted Zone: freerealms.com
Trusted Zone: soe.com
Trusted Zone: sony.com
DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} - hxxps://www.ccisites.com/cabs/,DanaInfo=int.ccisites.com+XUpload.CAB
TCP: NameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{03E24C26-1AB8-4930-BD6F-B7FDEB989D84} : DHCPNameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{1F35DCB4-4938-462F-AC86-C2B1B542D93F} : DHCPNameServer = 192.168.1.12 192.168.1.13 4.2.2.1
TCP: Interfaces\{1F979F49-0430-407E-B251-6B8E473EDA70} : DHCPNameServer = 8.8.8.8 8.8.4.4
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgpp.dll
Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files (x86)\Microsoft Office\Office15\MSOSB.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Amolto Call Recorder for Skype\Skype4COM.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.110\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: AVG Do Not Track: {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} - C:\Program Files (x86)\AVG\AVG2012\avgdtiea.dll
x64-BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office15\URLREDIR.DLL
x64-BHO: Microsoft SkyDrive Pro Browser Helper: {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office\Office15\GROOVEEX.DLL
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
x64-Run: [LogMeIn GUI] "C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe"
x64-IE: {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - C:\Program Files (x86)\AVG\AVG2012\avgdtiea.dll
x64-Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgppa.dll
x64-Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - <orphaned>
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
P2 HiPatchService;Hi-Rez Studios Authenticate and Update Service;C:\Program Files (x86)\Hi-Rez Studios\HiPatchService.exe [2012-8-22 8704]
R0 AsrRamDisk;AsrRamDisk;C:\Windows\System32\drivers\AsrRamDisk.sys [2012-8-17 31016]
R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\drivers\avgidsha.sys [2012-4-19 28480]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2012-1-31 36944]
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2012-8-21 56208]
R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2012-11-8 307040]
R1 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2011-12-23 47696]
R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2013-4-11 384800]
R1 FNETURPX;FNETURPX;C:\Windows\System32\drivers\FNETURPX.SYS [2012-8-17 15936]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2012-9-27 239616]
R2 ArcGIS License Manager;ArcGIS License Manager;C:\Program Files (x86)\ArcGIS\License10.1\bin\lmgrd.exe [2012-1-5 1408904]
R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2012\avgidsagent.exe [2012-11-2 5174392]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe [2012-2-14 193288]
R2 LMIGuardianSvc;LMIGuardianSvc;C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe [2013-1-25 376144]
R2 LMIInfo;LogMeIn Kernel Information Provider;C:\Program Files (x86)\LogMeIn\x64\rainfo.sys [2012-11-29 16056]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;C:\Windows\System32\drivers\LMIRfsDriver.sys [2013-3-25 72216]
R2 NitroDriverReadSpool8;NitroPDFDriverCreatorReadSpool8;C:\Program Files\Common Files\Nitro\Pro\8.0\NitroPDFDriverService8x64.exe [2012-12-13 230408]
R2 nlsX86cc;Nalpeiron Licensing Service;C:\Windows\SysWOW64\nlssrv32.exe [2012-11-9 71280]
R2 OfficeSvc;Microsoft Office Service;C:\Program Files\Microsoft Office 15\ClientX64\integratedoffice.exe [2013-2-28 1872568]
R2 PDFProFiltSrvPP;PDFProFiltSrvPP;C:\Program Files (x86)\Nuance\PaperPort\PDFProFiltSrvPP.exe [2010-3-9 144672]
R2 SplashtopRemoteService;Splashtop® Remote Service;C:\Program Files (x86)\Splashtop\Splashtop Remote\Server\SRService.exe [2013-1-28 551264]
R2 SSUService;Splashtop Software Updater Service;C:\Program Files (x86)\Splashtop\Splashtop Software Updater\SSUService.exe [2013-5-7 583968]
R2 SWGVCSvc;SonicWALL Global VPN Client Service;C:\Program Files\SonicWALL\SonicWALL Global VPN Client\SWGVCSvc.exe [2012-4-3 287016]
R2 SWIPsec;SonicWALL IPsec Driver;C:\Windows\System32\drivers\SWIPsec.sys [2013-6-11 100128]
R3 asmthub3;ASMedia USB3 Hub Service;C:\Windows\System32\drivers\asmthub3.sys [2012-8-17 126952]
R3 asmtxhci;ASMEDIA XHCI Service;C:\Windows\System32\drivers\asmtxhci.sys [2012-8-17 390632]
R3 AtiHDAudioService;AMD Function Driver for HD Audio Service;C:\Windows\System32\drivers\AtihdW76.sys [2012-5-13 96896]
R3 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\avgidsdrivera.sys [2012-12-10 127328]
R3 AVGIDSFilter;AVGIDSFilter;C:\Windows\System32\drivers\avgidsfiltera.sys [2011-12-23 29776]
R3 BrYNSvc;BrYNSvc;C:\Program Files (x86)\Browny02\BrYNSvc.exe [2012-11-23 266240]
R3 FNETTBOH_305;FNETTBOH_305;C:\Windows\System32\drivers\FNETTBOH_305.SYS [2012-8-17 32320]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2012-8-17 331264]
R3 ISCT;Intel® Smart Connect Technology Device Driver;C:\Windows\System32\drivers\ISCTD64.sys [2012-8-17 44992]
R3 iusb3hub;Intel® USB 3.0 Hub Driver;C:\Windows\System32\drivers\iusb3hub.sys [2012-8-17 356120]
R3 iusb3xhc;Intel® USB 3.0 eXtensible Host Controller Driver;C:\Windows\System32\drivers\iusb3xhc.sys [2012-8-17 787736]
R3 MBfilt;MBfilt;C:\Windows\System32\drivers\MBfilt64.sys [2012-8-17 32344]
R3 MSHUSBVideo;NX6000/NX3000/VX2000/VX5000/VX5500/VX7000/Cinema Filter Driver;C:\Windows\System32\drivers\nx6000.sys [2010-12-13 36720]
R3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\Windows\System32\drivers\netr28x.sys [2013-5-30 1813056]
R3 rzudd;Razer Keyboard Driver;C:\Windows\System32\drivers\rzudd.sys [2012-9-17 112640]
R3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\System32\drivers\wdcsam64.sys [2008-5-6 14464]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-6-3 162408]
S3 dmvsc;dmvsc;C:\Windows\System32\drivers\dmvsc.sys [2010-11-21 71168]
S3 k57nd60a;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\k57nd60a.sys [2011-5-9 425000]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2010-11-20 20992]
S3 SwitchBoard;Adobe SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096]
S3 SWVNIC;SonicWALL Virtual Miniport;C:\Windows\System32\drivers\SWVNIC.sys [2012-2-7 24600]
S3 Synth3dVsc;Synth3dVsc;C:\Windows\System32\drivers\Synth3dVsc.sys [2010-11-21 88960]
S3 terminpt;Microsoft Remote Desktop Input Driver;C:\Windows\System32\drivers\terminpt.sys [2010-11-21 34816]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
S3 tsusbhub;tsusbhub;C:\Windows\System32\drivers\tsusbhub.sys [2010-11-21 117248]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-7-13 1255736]
S3 WSDScan;WSD Scan Support via UMB;C:\Windows\System32\drivers\WSDScan.sys [2009-7-13 25088]
S4 Dyn Updater;Dyn Updater;C:\Program Files (x86)\Dyn Updater\DynUpSvc.exe [2011-11-15 95608]
.
=============== File Associations ===============
.
FileExt: .scr: scrfile="%1" /S [UserChoice]
FileExt: .js: jsfile="C:\Program Files (x86)\Adobe\Adobe Dreamweaver CS6\Dreamweaver.exe","%1"
ShellExec: dreamweaver.exe: Open="C:\Program Files (x86)\Adobe X\Adobe Dreamweaver CS6\dreamweaver.exe", "%1"
.
=============== Created Last 30 ================
.
2013-06-19 20:45:13 96168 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2013-06-13 09:12:07 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe
2013-06-13 02:08:56 751104 ----a-w- C:\Windows\System32\win32spl.dll
2013-06-12 06:38:46 -------- d-----w- C:\Users\Adam\AppData\Roaming\SonicWALL
2013-06-12 06:38:37 100128 ----a-w- C:\Windows\System32\drivers\SWIPsec.sys
2013-06-12 06:38:11 -------- d-----w- C:\Program Files\SonicWALL
2013-06-12 06:38:11 -------- d-----w- C:\Program Files\Common Files\Deterministic Networks
2013-05-31 07:42:24 -------- d-----w- C:\ProgramData\DonationCoder
2013-05-31 01:21:57 327008 ----a-w- C:\Windows\System32\RaCoInstx.dll
2013-05-31 01:21:57 1813056 ----a-w- C:\Windows\System32\drivers\netr28x.sys
2013-05-31 01:21:57 -------- d-----w- C:\ProgramData\Ralink Driver
2013-05-25 06:30:57 -------- d-----w- C:\Program Files (x86)\Darkfall Unholy Wars
2013-05-23 21:52:51 -------- d-----w- C:\Users\Adam\AppData\Roaming\Xerox
2013-05-23 21:51:08 -------- d-----w- C:\ProgramData\Xerox
2013-05-23 21:51:06 42496 ----a-w- C:\Windows\System32\Spool\prtprocs\x64\x5pp.dll
2013-05-23 21:51:06 11264 ----a-w- C:\Windows\System32\Spool\prtprocs\x64\x5print.dll
2013-05-23 21:45:54 -------- d-----w- C:\Xerox
2013-05-23 19:56:39 -------- d-----w- C:\TRAMS
2013-05-23 19:52:50 -------- d-----w- C:\Users\Adam\AppData\Local\ElevatedDiagnostics
2013-05-23 19:42:02 898048 ----a-w- C:\Windows\SysWow64\TList7.ocx
2013-05-23 19:42:02 647872 ----a-w- C:\Windows\SysWow64\MSCOMCT2.OCX
2013-05-23 19:42:02 57344 ----a-w- C:\Windows\SysWow64\ThinkFTPCMSUpload.ocx
2013-05-23 19:42:02 528384 ----a-w- C:\Windows\SysWow64\ThinkHTMLEditor.ocx
2013-05-23 19:42:02 169216 ----a-w- C:\Windows\SysWow64\wspell.ocx
2013-05-23 19:42:02 135168 ----a-w- C:\Windows\SysWow64\trkg300.ocx
2013-05-23 19:40:20 -------- d-----w- C:\Program Files (x86)\BACKUP
2013-05-23 18:17:01 -------- d-----w- C:\Program Files (x86)\Trams
2013-05-23 18:16:52 853504 ----a-w- C:\Windows\SysWow64\rtl100.bpl
2013-05-23 18:16:52 397312 ----a-w- C:\Windows\SysWow64\DIRX.ocx
2013-05-23 18:16:52 296448 ----a-w- C:\Windows\SysWow64\midas.dll
2013-05-23 18:16:52 295936 ----a-w- C:\Windows\SysWow64\dbrtl100.bpl
2013-05-23 18:16:52 28672 ----a-w- C:\Windows\SysWow64\PSWrapperDLL.dll
2013-05-23 18:16:52 274432 ----a-w- C:\Windows\SysWow64\vcldb100.bpl
2013-05-23 18:16:52 26624 ----a-w- C:\Windows\SysWow64\msxml3a.dll
2013-05-23 18:16:52 198656 ----a-w- C:\Windows\SysWow64\vclx100.bpl
2013-05-23 18:16:52 1874944 ----a-w- C:\Windows\SysWow64\vcl100.bpl
2013-05-23 18:16:52 110592 ----a-w- C:\Windows\SysWow64\k1aAPSLicense.dll
2013-05-23 18:16:52 -------- d-----w- C:\Program Files (x86)\CBPlus
2013-05-23 17:47:20 -------- d-----w- C:\Program Files (x86)\Microsoft Office 2007
2013-05-21 04:42:38 6572736 ----a-w- C:\Program Files\Common Files\Microsoft Shared\OFFICE15\Csi.dll
2013-05-21 04:42:36 6795992 ----a-w- C:\Program Files\Common Files\Microsoft Shared\OFFICE15\CMigrate.exe
2013-05-21 03:25:54 5079256 ----a-w- C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE15\CMigrate.exe
2013-05-21 03:25:54 4843712 ----a-w- C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE15\Csi.dll
2013-05-21 03:25:30 25367232 ----a-w- C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE15\MSO.DLL
.
==================== Find3M  ====================
.
2013-06-13 04:48:23 867240 ----a-w- C:\Windows\SysWow64\npDeployJava1.dll
2013-06-13 04:48:17 789416 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2013-06-13 03:02:06 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-06-13 03:02:06 692104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-06-08 12:28:46 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
2013-06-08 11:13:19 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-06-08 01:49:18 35656 ----a-w- C:\Windows\System32\LMIport.dll
2013-06-08 01:49:18 107368 ----a-w- C:\Windows\System32\LMIRfsClientNP.dll
2013-06-08 01:49:18 100680 ----a-w- C:\Windows\System32\LMIinit.dll
2013-06-03 01:49:15 107368 ----a-w- C:\Windows\System32\LMIRfsClientNP.dll.000.bak
2013-05-17 01:25:57 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-05-17 01:25:27 2877440 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-05-17 01:25:26 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll
2013-05-17 01:25:26 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2013-05-17 00:59:03 2241024 ----a-w- C:\Windows\System32\wininet.dll
2013-05-17 00:58:10 3958784 ----a-w- C:\Windows\System32\jscript9.dll
2013-05-17 00:58:08 67072 ----a-w- C:\Windows\System32\iesetup.dll
2013-05-17 00:58:08 136704 ----a-w- C:\Windows\System32\iesysprep.dll
2013-05-16 01:37:09 32320 ----a-w- C:\Windows\System32\drivers\FNETTBOH_305.SYS
2013-05-14 08:40:13 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe
2013-05-13 05:51:01 184320 ----a-w- C:\Windows\System32\cryptsvc.dll
2013-05-13 05:51:00 1464320 ----a-w- C:\Windows\System32\crypt32.dll
2013-05-13 05:51:00 139776 ----a-w- C:\Windows\System32\cryptnet.dll
2013-05-13 05:50:40 52224 ----a-w- C:\Windows\System32\certenc.dll
2013-05-13 04:45:55 140288 ----a-w- C:\Windows\SysWow64\cryptsvc.dll
2013-05-13 04:45:55 1160192 ----a-w- C:\Windows\SysWow64\crypt32.dll
2013-05-13 04:45:55 103936 ----a-w- C:\Windows\SysWow64\cryptnet.dll
2013-05-13 03:43:55 1192448 ----a-w- C:\Windows\System32\certutil.exe
2013-05-13 03:08:10 903168 ----a-w- C:\Windows\SysWow64\certutil.exe
2013-05-13 03:08:06 43008 ----a-w- C:\Windows\SysWow64\certenc.dll
2013-05-10 05:49:27 30720 ----a-w- C:\Windows\System32\cryptdlg.dll
2013-05-10 03:20:54 24576 ----a-w- C:\Windows\SysWow64\cryptdlg.dll
2013-05-08 06:39:01 1910632 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2013-04-27 21:08:59 100 ----a-w- C:\Windows\SysWow64\prsgrc.dll
2013-04-26 04:55:21 492544 ----a-w- C:\Windows\SysWow64\win32spl.dll
2013-04-25 23:30:32 1505280 ----a-w- C:\Windows\SysWow64\d3d11.dll
2013-04-18 18:23:30 134122 ----a-w- C:\Windows\ColorPic Uninstaller.exe
2013-04-17 07:02:06 1230336 ----a-w- C:\Windows\SysWow64\WindowsCodecs.dll
2013-04-17 06:24:46 1424384 ----a-w- C:\Windows\System32\WindowsCodecs.dll
2013-04-13 05:49:23 135168 ----a-w- C:\Windows\apppatch\AppPatch64\AcXtrnal.dll
2013-04-13 05:49:19 350208 ----a-w- C:\Windows\apppatch\AppPatch64\AcLayers.dll
2013-04-13 05:49:19 308736 ----a-w- C:\Windows\apppatch\AppPatch64\AcGenral.dll
2013-04-13 05:49:19 111104 ----a-w- C:\Windows\apppatch\AppPatch64\acspecfc.dll
2013-04-13 04:45:16 474624 ----a-w- C:\Windows\apppatch\AcSpecfc.dll
2013-04-13 04:45:15 2176512 ----a-w- C:\Windows\apppatch\AcGenral.dll
2013-04-12 14:45:08 1656680 ----a-w- C:\Windows\System32\drivers\ntfs.sys
2013-04-11 10:18:40 384800 ----a-w- C:\Windows\System32\drivers\avgtdia.sys
2013-04-10 06:01:54 265064 ----a-w- C:\Windows\System32\drivers\dxgmms1.sys
2013-04-10 06:01:53 983400 ----a-w- C:\Windows\System32\drivers\dxgkrnl.sys
2013-04-10 03:30:50 3153920 ----a-w- C:\Windows\System32\win32k.sys
2013-03-31 22:52:16 1887232 ----a-w- C:\Windows\System32\d3d11.dll
2013-03-29 07:25:46 9728 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
.
============= FINISH: 19:05:19.29 ===============

Attached Files


Edited by BaelZharon, 20 June 2013 - 02:46 PM.
Moved to log forum. ~ OB


BC AdBot (Login to Remove)

 


#2 nasdaq

nasdaq

  • Malware Response Team
  • 40,190 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:07:32 PM

Posted 23 June 2013 - 10:21 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

--RogueKiller--
  • Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+
  • ===

    Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.

    Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete tab follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Rn].txt (n is a number).
  • ===

    thisisujrt.gif Please download
    Junkware Removal Tool to your Desktop.
  • Please close your security software to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete, depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
  • Please post the contents of JRT.txt into your reply.
  • ===

    Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: http://www.bleepingcomputer.com/combofix/how-to-use-combofix
    Link 1
    Link 2

    IMPORTANT !!! Save ComboFix.exe to your Desktop

    1. Close any open browsers.
    2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    3. Do not install any other programs until this if fixed.


    How to : Disable Anti-virus and Firewall...
    http://www.bleepingcomputer.com/forums/topic114351.html

    Double click on ComboFix.exe and follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt
  • Note: Do not mouse click ComboFix's window while it's running. That may cause it to stall

    Note: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

    Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
    ===

    Third party programs if not up to date can be the cause of infiltration an infection.

    Please run this security check for my review.

    Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
  • ===

    Please paste the logs in your next reply DO NOT ATTACH THEM.
    Let me know what problem persists.


#3 nasdaq

nasdaq

  • Malware Response Team
  • 40,190 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:07:32 PM

Posted 29 June 2013 - 07:53 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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