, I put this together since it'll likely help as you prepare to modify your computer so you can get the Windows Updates. More info when I have time. The recommendations included below the Norton Product stuff are those I've learned here & through trial & error... I use them myself. Free. I'm still looking into the Compaq
company's routine regarding the OS pre-installed
, so we can keep that in mind when considering what can be done facing problems of a fundamental nature like inability to load a service pack.
The step by step is yet to come, just do some reading, thinkin' and within a couple days you can implement some changes that should end with a success, OK? Let me know of any details you think will help. I'm workin' down the list from above posts."I upgraded online to pro".
I used a search engine, Google
to the SoftwareHomeWebSite for Information
, like I always do, to find answers to problems involving a product. Free or otherwise.
1. Norton Internet Security 2004 Professional. Protects you and your business from online threats. (that's it)
But all the information is about this other one. Hmmm. Is your upgrade to this I think? What difference does it make, I think?
2. Norton Internet Security
Symantec's Norton Internet Security 2005 Provides essential protection from viruses, hackers, and privacy threats. Norton AntiVirus is the world’s most trusted antivirus solution.* Norton Personal Firewall keeps personal data in and hackers out. And Norton Privacy Control, Norton AntiSpam, and Norton Parental Control safeguard you and your family from other common online risks.
OK. You upgraded a few months ago. Probably the 2004 Pro version
. Information on it is gone. You have to rely on the New Product Information and subtract the "New!" to determine what you have, sort of a subtle goad to buy more. I personally don't like this particular approach to marketing, but read on...
You can Amazon-for-info...
-------------------------------------------------------------------------------------------------- This is the bundle
, probably, that came installed on your laptop.
Norton Internet Security 2004 (AntiVirus, Firewall, AntiSpam, Privacy, Parental Control)
Platform: Windows 98, Windows 2000, Windows Me, Windows XP
Availability: usually dispatched within 1 to 2 working days
25 New & Used from £11.99
CD-ROM - September 26, 2003 (it's really over a year old.)
That means gray-out stuff you may/may not have, I think.NEW! Outbreak Alert notifies you about high-level Internet threats.
Well, this is a constant bad news reminder feature, which I consider unneccessary. Heres why. With all but unusual cases, you should be protected. If not, then the only answer would be...free updates to do so, or buy more. Kinda like having an alarm system on your home that will announce: "Intruders found using clever putty knife techniqu in upper-story windows of business in Mozambique. -=Better check your upper-story windows=- (or)-= At Symantec we check for you=- (or)-= For better protection, get our RoofTarpKit, hangs down etc. blah, blah, blah=-" Who needs it?downloads new protection updates automatically.
OK... how often? when I'm using, will it interfere? how much memory resource to keep it goin' constantly? can I turn it off? will that cause a problem? easy to manually update? any "additional" information about me/my computer being fed to the company other than just what's needed to update? will it turn my PC for me? will it demand via popup that I go online when it wants to? will it compromise other downloads?
Internet Worm Protection stops certain damaging Internet worms at the point of entry. (limited)
Automatically removes viruses, worms, and Trojan horses. (It should, but which ones?)
Blocks viruses in instant message attachments. (It should)
Scans and cleans incoming and outgoing email messages, including compressed files. (same as above, it should)
Detects spyware and certain non-virus threats such as adware and keystroke logging programs. (it shouldn't unless it is an anti-spyware/malware program, too.)
Norton™ Personal FirewallNEW! Automatically turns the firewall back on after a set period of time if you need to turn it off temporarily. (potentially a problem IMO)
Hides your PC on the Internet so that hackers can’t find it. (see Shield'sUp
Intrusion prevention technology automatically blocks suspicious incoming traffic. (I can't make a determination? other than shut it off if I don't need to suspect it)
Network Detector automatically switches security setups when you move your laptop from network to network. (you need this?)
Norton™ Privacy ControlNEW! Confidential information blocking now lets you send personal data to sites you trust while protecting you from sending it to sites you don’t.
Prevents confidential information from being sent out without your knowledge in email, instant messages, Microsoft® Office attachments, and Web forms.
(both these features are standard operational modes of all good Firewalls working with Internet Settings IE, aren't they?)
Norton AntiSpam™NEW! Filters email coming to Yahoo!® Mail accounts. (Yahoo does this. I use no Norton, Yahoo Norton-auto-filters for me. hmmm)
NEW! Helps detect and filter fraudulent and explicit email. (limited)
NEW! Automatically synchronizes its Allowed List with your POP3 email address books. (ya' mean ad-block)
Filters unwanted email messages in any POP3-compliant email program.
Integrates with Microsoft® Outlook®, Microsoft Outlook Express, and Eudora® for instant, automatic filtering of junk mail.
Blocks access to Web sites and newsgroups that you consider unsuitable for your children. (So does your OS)
$99.95 *Twelve months of protection updates included with purchase of Norton Personal Firewall 2005; annual subscriptions available for subsequent updates. Lemme guess... they offered you 40% off? sucha deal.
All the above boils down to: Company has done what in the past? Details... any User reports? ...product satisfaction? Support... user forums?
company advice to me if I need it? ...advice/turnaround time... by email?
In the interest of Consumerism, product comparisions
do require some research. Product support includes:techsupport
There exists to the best of my knowledge, no user forum.
This company Sells,
sorta supports & keeps you wanting more, frequently.
I'd look for alternatives.
I've found them. Back to your questions about system restore:
I recommend that you disable & re-enable your System Restore to set a new restore point. This insures that there are no infected files found in a restore point left over from what we have just cleaned. [In your case Moodman
we'll think a little more about the role being played by this feature on your PC] Additional information & instructions are here
. If you do not set that new point, be sure you do not restore your system any further back than the calendar date [WHENEVER YOUR PROBLEMS BEGAN]. Some other steps to be taken are:
1. Use secure Internet Explorer settings
- Open IE and check tools-->internet options-->security-->click internet icon-->(default is medium). Click custom and check that these settings are:
- Download unsigned ActiveX controls - prompt
- Initialize and script ActiveX controls not marked as safe - disable
- Installation of desktop items - prompt
- Launching programs and files in IFRAME - prompt
- Navigate sub-frames across different domains - prompt
2. Use AntiVirus
Software & Update
- An excellent free program is AVG, if you need an option. This program can be set to automatically scan & either auto-update or
you may choose to do that yourself. Virus definition updates with this program occur frequently, which is very good.
3. Use a Firewall
- Excellent free programs available include:
- (others are also available)
- Choose one (if you do not already use a firewall). Keep your Firewall up & monitor it's configurations
- (fully understanding it's operation may require some thought & a little practice, but it help greatly to have it installed and functioning)
4. Use Microsoft Windows Updates
- SP2 is the most recent Service Pack available.
- It provides all the updates issued since Windows XP was first released, including SP1 and all updates added to it
- More updates have already been to it, so to remain current in regards to security issues in particular, you should consider installing it.
- Information is more readily available now that involves any possible conflicts with your present software.
- You can read up on that information here.
5. Use Spybot S&D
- Install and use this program with its TeaTimer option.
- This will provide realtime spyware & hijacker protection on your computer alongside your virus protection.
- You should also scan your computer with this program on a regular basis, just as you would an antivirus software.
- Check for updates when you do. A tutorial is available here.
7. Use SpywareBlaster
- Install and use this program
- Adding a large list of sites/programs into your Browser settings, it protects you from running or downloading known malicious programs.
- You may customize it if required to accomodate your individual needs, and updates are also frequently issued with new definitions added
- Make it a habit to run and update on a regular basis.
7. Use Ad-Aware
- Install, configure and use this program with the others.
- It is very well thought of in it's effectiveness, it complements the actions of the others.
- It provides for additional plug-in specialty tools as well as an upgrade if you choose them.
- Updates are frequent, so I suggest that you do both that and run the program regularly.
8. Use an alternative Browser
- Consider using Firefox as an alternative to IE for fundamental security reasons.
- You can have both easily. Doing so will provide you with several benefits and options.
- Other alternative browsers are also available at no charge
- They do not have inherent vulnerabilities to the extent that IE does.
- They are not subject to the same attention by malware creators as IE, which is much more commonly used.
All of these recommendations will provide a valuable service to you,
and no conflicts exist when operating them together on your PC [winXP]
Please enact them for your own sake at that of the Internet
9. Use BleepingComputer Tutorials
& Resources Frequently
- While cleaning your PC important tutorials were offered to explain what was being done.
- Urgency to accomplish the task may have compromised your full understanding of what all was involved.
- There is always room for improvement when using a personal computer.
- Resources are available here and improving all the time. Some that deal with these recommendations include:
Tutorials available for more in-depth considerations.Switching from Internet Explorer to FirefoxSimple and easy ways to keep your computer safe and secure on the InternetUsing Spybot - Search & Destroy to remove Spyware from Your ComputerUsing Ad-Aware SE to remove Spyware & Hijackers from Your ComputerUsing SpywareBlaster to protect your computer from Spyware, Hijackers, and MalwareGuide to Windows XP Recovery FeaturesSteps to take when connecting a new computer to the Internet
Basically, there are more tutorials written about things that may apply to your situation... please do some checkin' here. Note questions you may have about how the information applies to you
Edited by phawgg, 18 November 2004 - 05:02 PM.