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recieving BSOD and MSERT reporting rovnix.d


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#1 ekartoon

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Posted 19 June 2013 - 01:23 AM

Hi everyone

I have been a long time reader of this great forum. Have used it many times to successfully rid a myriad of different malware. I have unfortunately come across one that seem to have sunken its claws deep. I am having random BSOD. Also my firefox is displaying random pop up ads in the bottom corner of the window over the site I am viewing. After I scanned the machine with MSERT it reported I had trojan:DOS/rovnix.d. MSERT reports that it has completed a partial remove. MS recommends a re install of windows. I was hoping to avoid that any help would be greatly appreciated.

Specs below

Win 7 64

i5 3.3

8gb ram

Cheers

 

 



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#2 Broni

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Posted 19 June 2013 - 08:52 PM

Welcome aboard p22002758.gif

 

Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.


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