PC details: Windows 7 Home Premium 32-bit; Intel Core2 Quad CPU, Q8400 @ 2.66 Ghz; 4 GB memory; display adapter Nvidia Geforce GTX 560 Ti.
On June 9th, I was selecting another Windows theme, and it crashed with a stop error 124. I took it to the PC shop I've used before, but all they did was run a virus scan (said I had viruses in the temporary internet files) and run their hardware check routine (what that entails I don't know). I got it back the following Saturday, and Sunday June 16th I was trying to create different Firefox profiles. I was working on getting the same addons in each profile and trying to update the options in one of them (Stratiform) when it crashed again with the same stop error 124. This happeened two more times, and also, at one point, the PC froze up and I had to do a hard reset.
Things were quiet on June 17th except for another freeze up.
I browsed the stop error 124 posts on this site; ran my Kaspersky Antivirus scan and the MalwareBytes virus scan (none found); installed Debugging Tools for Windows and processed the dumps; used Device Manager to update the drivers; ran SFC /SCANNOW successfully; and used the Western Digital Data Lifeguard tool to scan the C: drive and the secondary drive that I use for backups, both passed.
I am attaching text files of the output of the debugging tool and zipped files of the dumps themselves.
I would appreciate any help you could give me in further analysis of these dumps.
Susan 060913-18064-01.zip 11.63KB 0 downloads 061613-15865-01.zip 11.16KB 0 downloads 061613-18423-01.zip 10.3KB 0 downloads 061613-23868-01.zip 36.04KB 0 downloads StopErr124_060913.txt 3.27KB 0 downloads StopErr124_061613a.txt 3.27KB 0 downloads StopErr124_061613b.txt 3.27KB 0 downloads StopErr124_061613c.txt 3KB 0 downloads