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Blue Screen Errors, Help Please!

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#1 samr9999


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Posted 18 June 2013 - 08:37 AM

Hello everybody!


The two errors are: 


"Kernel data inpage error" 

"A process or thread crucial to system operation has unexpectedly exited or been terminated" 


These errors appeared first maybe 5 days ago. My windows 7 Dell XPS 17 laptop always freezes or crashes after starting and working as usual for 5-7 minutes. 


A month ago I made a battery replacement (cheap, unbranded) to my laptop, which has caused it to do unusual things (sometimes it didn't charge, once or twice after unplugging the charger it just suddenly crashed) but I doubt that this is related to my blue screen issue. 


A few weeks ago also, my stupid father also dropped my laptop on the floor, I hope that this has not caused any interior mechanical errors. However, it was running fine for 2 weeks until the blue screens appeared. 


Thanks very much, and do not hesitate to ask for any information! 

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#2 dc3


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Posted 18 June 2013 - 09:39 AM

Can you boot into Safe Mode?


If so, is the system stable?

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.





#3 Anshad Edavana

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Posted 18 June 2013 - 02:33 PM



Dell laptops usually came with a built in diagnostics program. Follow the below steps to verify the health status of your system.


- Press F12 during power on to display the boot menu.


- Select Diagnostics from the menu to run the test. If there are no errors are found during the short test, you may be asked for permission to run an extensive test. Please do so.

Edited by Anshad Edavana, 18 June 2013 - 02:33 PM.

#4 ranjeetsah426


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Posted 24 June 2013 - 09:29 PM

Better repair the computer software and again manage the booting system and try to boot in the safe mode and than start the computer in normal and safe mode.

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