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Malware Problems Still


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7 replies to this topic

#1 deaftunes

deaftunes

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Posted 17 June 2013 - 09:11 AM

Mod Edit:  Split from http://www.bleepingcomputer.com/forums/t/480322/trojan-horse-generic28anic/#entry3081045 - Hamluis.

 

 

 

Hello,

 

I have read some responses in regards to deleting Trojan Horse Generic28.anic and the removal of dmwu.exe.  I am still having problems, please help!


Edited by hamluis, 17 June 2013 - 08:15 PM.


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#2 Broni

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Posted 17 June 2013 - 09:42 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.


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My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#3 deaftunes

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Posted 18 June 2013 - 08:49 AM

 Results of screen317's Security Check version 0.99.64  
 Windows 7  x64 (UAC is disabled!)  
 Out of date service pack!!
 Internet Explorer 10  
``````````````Antivirus/Firewall Check:``````````````
 Windows Security Center service is not running! This report may not be accurate!
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Ad-Aware
 Trojan Remover 6.8.3   
 JavaFX 2.1.1    
 Java™ 6 Update 31  
 Java 7 Update 21  
 Adobe Flash Player 11.7.700.224  
 Adobe Reader 9  
 Adobe Reader XI  
 Mozilla Firefox (Review.)
 Mozilla Thunderbird (17.0.6)
````````Process Check: objlist.exe by Laurent````````  
 Ad-Aware AAWService.exe is disabled!
 Ad-Aware AAWTray.exe is disabled!
 AVG avgwdsvc.exe
 Ad-Aware Antivirus AdAwareService.exe   
 Ad-Aware Antivirus SBAMSvc.exe   
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````
 

 

 

 

 

 

Farbar Service Scanner Version: 16-06-2013
Ran by CBK BLM (administrator) on 18-06-2013 at 08:28:05
Running from "C:\Users\CBK BLM\Downloads"
Windows 7 Home Premium  (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============
mpsdrv Service is not running. Checking service configuration:
The start type of mpsdrv service is OK.
The ImagePath of mpsdrv service is OK.

MpsSvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.

bfe Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.


Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

wscsvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.

Action Center Notification Icon =====> Unable to open HKLM\...\ShellServiceObjects\{F56F6FDD-AA9D-4618-A949-C1B91AF43B1A} key. The key does not exist.


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============

Checking Start type of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.
Checking ImagePath of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.
Checking ServiceDll of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

 

 

 

 

 

 

MiniToolBox by Farbar  Version: 16-06-2013
Ran by CBK BLM (administrator) on 18-06-2013 at 08:29:38
Running from "C:\Users\CBK BLM\Downloads"
Windows 7 Home Premium  (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

"network.proxy.type", 0
========================= Hosts content: =================================



========================= IP Configuration: ================================

Broadcom NetLink ™ Gigabit Ethernet = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
add route prefix=169.254.0.0/16 interface="iftype0_0" nexthop=10.0.0.5 metric=1 publish=Yes


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : OFFICE-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : netgear.com

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : netgear.com
   Description . . . . . . . . . . . : Broadcom NetLink ™ Gigabit Ethernet
   Physical Address. . . . . . . . . : B8-AC-6F-C2-60-46
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::5df1:582b:cb22:b329%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.254.30(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Monday, June 17, 2013 11:25:08 AM
   Lease Expires . . . . . . . . . . : Wednesday, June 19, 2013 8:21:00 AM
   Default Gateway . . . . . . . . . : 192.168.254.254
   DHCP Server . . . . . . . . . . . : 192.168.254.254
   DHCPv6 IAID . . . . . . . . . . . : 246983791
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-2D-79-4B-B8-AC-6F-C2-60-46
   DNS Servers . . . . . . . . . . . : 192.168.254.254
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{2EA1E64F-4516-4521-80F9-DA42B41C80AE}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  dslrouter.netgear.com
Address:  192.168.254.254

Name:    google.com
Addresses:  2607:f8b0:4009:803::1003
      173.194.46.67
      173.194.46.66
      173.194.46.65
      173.194.46.64
      173.194.46.78
      173.194.46.73
      173.194.46.72
      173.194.46.71
      173.194.46.70
      173.194.46.69
      173.194.46.68


Pinging google.com [173.194.46.68] with 32 bytes of data:
Reply from 173.194.46.68: bytes=32 time=25ms TTL=56
Reply from 173.194.46.68: bytes=32 time=25ms TTL=56

Ping statistics for 173.194.46.68:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 25ms, Maximum = 25ms, Average = 25ms
Server:  dslrouter.netgear.com
Address:  192.168.254.254

Name:    yahoo.com
Addresses:  98.139.183.24
      98.138.253.109
      206.190.36.45


Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=77ms TTL=50
Reply from 206.190.36.45: bytes=32 time=75ms TTL=50

Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 75ms, Maximum = 77ms, Average = 76ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 11...b8 ac 6f c2 60 46 ......Broadcom NetLink ™ Gigabit Ethernet
  1...........................Software Loopback Interface 1
 12...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 13...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
 14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0  192.168.254.254   192.168.254.30     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
    192.168.254.0    255.255.255.0         On-link    192.168.254.30    276
   192.168.254.30  255.255.255.255         On-link    192.168.254.30    276
  192.168.254.255  255.255.255.255         On-link    192.168.254.30    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link    192.168.254.30    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link    192.168.254.30    276
===========================================================================
Persistent Routes:
  Network Address          Netmask  Gateway Address  Metric
      169.254.0.0      255.255.0.0         10.0.0.5       1
===========================================================================

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 11    276 fe80::/64                On-link
 11    276 fe80::5df1:582b:cb22:b329/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 mswsock.dll [File Not found] (Microsoft Corporation)
ATTENTION: The LibraryPath should be "%SystemRoot%\system32\NLAapi.dll"

Catalog5 02 mswsock.dll [File Not found] (Microsoft Corporation)
ATTENTION: The LibraryPath should be "%SystemRoot%\System32\mswsock.dll"

Catalog5 03 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 mswsock.dll [File Not found] (Microsoft Corporation)
ATTENTION: The LibraryPath should be "%SystemRoot%\system32\NLAapi.dll"

x64-Catalog5 02 mswsock.dll [File Not found] (Microsoft Corporation)
ATTENTION: The LibraryPath should be "%SystemRoot%\System32\mswsock.dll"

x64-Catalog5 03 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/18/2013 08:21:04 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance.  hr = 0x80040154, Class not registered
.


Operation:
   Initialize For Backup

Error: (06/18/2013 08:21:04 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered.
This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider.
The error returned from CoCreateInstance on class with CLSID {f5078f32-c551-11d3-89b9-0000f81fe221} and Name MSXML30 is [0x80040154, Class not registered
].


Operation:
   Initialize For Backup

Error: (06/18/2013 08:21:04 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance.  hr = 0x80040154, Class not registered
.


Operation:
   Initialize For Backup

Error: (06/18/2013 08:21:04 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered.
This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider.
The error returned from CoCreateInstance on class with CLSID {f5078f32-c551-11d3-89b9-0000f81fe221} and Name MSXML30 is [0x80040154, Class not registered
].


Operation:
   Initialize For Backup

Error: (06/18/2013 08:21:04 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance.  hr = 0x80040154, Class not registered
.


Operation:
   Initialize For Backup

Error: (06/18/2013 08:21:04 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered.
This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider.
The error returned from CoCreateInstance on class with CLSID {f5078f32-c551-11d3-89b9-0000f81fe221} and Name MSXML30 is [0x80040154, Class not registered
].


Operation:
   Initialize For Backup

Error: (06/17/2013 04:51:48 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance.  hr = 0x80040154, Class not registered
.


Operation:
   Initialize For Backup

Error: (06/17/2013 04:51:48 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered.
This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider.
The error returned from CoCreateInstance on class with CLSID {f5078f32-c551-11d3-89b9-0000f81fe221} and Name MSXML30 is [0x80040154, Class not registered
].


Operation:
   Initialize For Backup

Error: (06/17/2013 04:51:48 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance.  hr = 0x80040154, Class not registered
.


Operation:
   Initialize For Backup

Error: (06/17/2013 04:51:48 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered.
This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider.
The error returned from CoCreateInstance on class with CLSID {f5078f32-c551-11d3-89b9-0000f81fe221} and Name MSXML30 is [0x80040154, Class not registered
].


Operation:
   Initialize For Backup


System errors:
=============
Error: (06/18/2013 08:29:46 AM) (Source: Service Control Manager) (User: )
Description: The AVGIDSAgent service terminated unexpectedly.  It has done this 1 time(s).

Error: (06/17/2013 11:25:11 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service terminated with the following error:
%%1060

Error: (06/17/2013 11:25:09 AM) (Source: Service Control Manager) (User: )
Description: The IPsec Policy Agent service depends the following service: BFE. This service might not be installed.

Error: (06/17/2013 11:25:09 AM) (Source: Service Control Manager) (User: )
Description: The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.

Error: (06/17/2013 11:24:00 AM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error:
%%5

Error: (06/17/2013 10:17:31 AM) (Source: Service Control Manager) (User: )
Description: The IBUpdaterService service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.

Error: (06/14/2013 02:49:00 PM) (Source: Service Control Manager) (User: )
Description: The IPsec Policy Agent service depends the following service: BFE. This service might not be installed.

Error: (06/14/2013 02:49:00 PM) (Source: Service Control Manager) (User: )
Description: The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.

Error: (06/14/2013 02:48:59 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service terminated with the following error:
%%1060

Error: (06/14/2013 02:47:25 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error:
%%5


Microsoft Office Sessions:
=========================
Error: (06/18/2013 08:21:04 AM) (Source: VSS)(User: )
Description: CoCreateInstance0x80040154, Class not registered


Operation:
   Initialize For Backup

Error: (06/18/2013 08:21:04 AM) (Source: VSS)(User: )
Description: {f5078f32-c551-11d3-89b9-0000f81fe221}MSXML300x80040154, Class not registered


Operation:
   Initialize For Backup

Error: (06/18/2013 08:21:04 AM) (Source: VSS)(User: )
Description: CoCreateInstance0x80040154, Class not registered


Operation:
   Initialize For Backup

Error: (06/18/2013 08:21:04 AM) (Source: VSS)(User: )
Description: {f5078f32-c551-11d3-89b9-0000f81fe221}MSXML300x80040154, Class not registered


Operation:
   Initialize For Backup

Error: (06/18/2013 08:21:04 AM) (Source: VSS)(User: )
Description: CoCreateInstance0x80040154, Class not registered


Operation:
   Initialize For Backup

Error: (06/18/2013 08:21:04 AM) (Source: VSS)(User: )
Description: {f5078f32-c551-11d3-89b9-0000f81fe221}MSXML300x80040154, Class not registered


Operation:
   Initialize For Backup

Error: (06/17/2013 04:51:48 PM) (Source: VSS)(User: )
Description: CoCreateInstance0x80040154, Class not registered


Operation:
   Initialize For Backup

Error: (06/17/2013 04:51:48 PM) (Source: VSS)(User: )
Description: {f5078f32-c551-11d3-89b9-0000f81fe221}MSXML300x80040154, Class not registered


Operation:
   Initialize For Backup

Error: (06/17/2013 04:51:48 PM) (Source: VSS)(User: )
Description: CoCreateInstance0x80040154, Class not registered


Operation:
   Initialize For Backup

Error: (06/17/2013 04:51:48 PM) (Source: VSS)(User: )
Description: {f5078f32-c551-11d3-89b9-0000f81fe221}MSXML300x80040154, Class not registered


Operation:
   Initialize For Backup


=========================== Installed Programs ============================

Ad-Aware Antivirus (Version: 10.5.2.4379)
Ad-Aware Security Add-on (Version: 3.0.0.6)
Adobe Flash Player 11 ActiveX (Version: 11.7.700.224)
Adobe Flash Player 11 Plugin (Version: 11.7.700.224)
Adobe Reader XI (11.0.03) (Version: 11.0.03)
Akamai NetSession Interface
Akamai NetSession Interface Service
ARO 2011 (Version: 7.0)
Ask Toolbar Updater (Version: 1.2.2.23821)
ATI Catalyst Control Center (Version: 2.009.0714.2131)
Autodesk Design Review 2011 (Version: 11.0.0.86)
Autodesk Design Review Firefox Add-on v1.1  (Version: 1.1.0)
AVG 2013 (Version: 13.0.3199)
AVG 2013 (Version: 13.0.3345)
AVG 2013 (Version: 2013.0.3345)
Backup & Sharing (Version: 2.3.1521.8159)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Core Implementation (Version: 2009.0714.2132.36830)
Catalyst Control Center Graphics Full Existing (Version: 2009.0714.2132.36830)
Catalyst Control Center Graphics Full New (Version: 2009.0714.2132.36830)
Catalyst Control Center Graphics Light (Version: 2009.0714.2132.36830)
Catalyst Control Center Graphics Previews Common (Version: 2009.0714.2132.36830)
Catalyst Control Center Graphics Previews Vista (Version: 2009.0714.2132.36830)
Catalyst Control Center InstallProxy (Version: 2009.0714.2132.36830)
Catalyst Control Center Localization All (Version: 2009.0714.2132.36830)
CCC Help Chinese Standard (Version: 2009.0714.2131.36830)
CCC Help Chinese Traditional (Version: 2009.0714.2131.36830)
CCC Help Czech (Version: 2009.0714.2131.36830)
CCC Help Danish (Version: 2009.0714.2131.36830)
CCC Help Dutch (Version: 2009.0714.2131.36830)
CCC Help English (Version: 2009.0714.2131.36830)
CCC Help Finnish (Version: 2009.0714.2131.36830)
CCC Help French (Version: 2009.0714.2131.36830)
CCC Help German (Version: 2009.0714.2131.36830)
CCC Help Greek (Version: 2009.0714.2131.36830)
CCC Help Hungarian (Version: 2009.0714.2131.36830)
CCC Help Italian (Version: 2009.0714.2131.36830)
CCC Help Japanese (Version: 2009.0714.2131.36830)
CCC Help Korean (Version: 2009.0714.2131.36830)
CCC Help Norwegian (Version: 2009.0714.2131.36830)
CCC Help Polish (Version: 2009.0714.2131.36830)
CCC Help Portuguese (Version: 2009.0714.2131.36830)
CCC Help Russian (Version: 2009.0714.2131.36830)
CCC Help Spanish (Version: 2009.0714.2131.36830)
CCC Help Swedish (Version: 2009.0714.2131.36830)
CCC Help Thai (Version: 2009.0714.2131.36830)
CCC Help Turkish (Version: 2009.0714.2131.36830)
ccc-core-static (Version: 2009.0714.2132.36830)
ccc-utility64 (Version: 2009.0714.2132.36830)
CCleaner (Version: 4.02)
Cisco EAP-FAST Module (Version: 2.2.14)
Cisco LEAP Module (Version: 1.0.19)
Cisco PEAP Module (Version: 1.1.6)
Consumer In-Home Service Agreement (Version: 2.0.0)
Dell DataSafe Local Backup - Support Software
Dell DataSafe Local Backup (Version: 9.4.51)
Dell DataSafe Online (Version: 1.2.0011)
Dell Dock (Version: 2.0)
Dell Edoc Viewer (Version: 1.0.0)
Dell Getting Started Guide (Version: 1.00.0000)
EPSON Scan
GoToAssist 8.0.0.514
Internet Explorer Toolbar 4.8 by SweetPacks (Version: 4.8.0000)
Java 7 Update 21 (Version: 7.0.210)
Java Auto Updater (Version: 2.1.9.5)
Java™ 6 Update 20 (64-bit) (Version: 6.0.200)
Java™ 6 Update 31 (Version: 6.0.310)
Java™ 7 Update 3 (64-bit) (Version: 7.0.30)
JavaFX 2.1.1 (Version: 2.1.1)
Junk Mail filter update (Version: 14.0.8089.726)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000)
Microsoft Office Excel Viewer (Version: 12.0.6612.1000)
Microsoft Office Starter 2010 - English (Version: 14.0.4763.1000)
Microsoft PowerPoint Viewer (Version: 14.0.6029.1000)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Sync Framework Runtime Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft Sync Framework Services Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.58299)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Mozilla Firefox 21.0 (x86 en-US) (Version: 21.0)
Mozilla Maintenance Service (Version: 21.0)
Mozilla Thunderbird 17.0.6 (x86 en-US) (Version: 17.0.6)
MSVCRT (Version: 14.0.1468.721)
NETGEAR WNDA4100 (Version: 1.2.0.2)
NETGEAR WNDA4100 Genie (Version: 1.2.0.2)
Realtek High Definition Audio Driver (Version: 6.0.1.5977)
Skins (Version: 2009.0714.2132.36830)
Spelling Dictionaries Support For Adobe Reader 9 (Version: 9.0.0)
Spinco Download Manager (Version: 1.0.0)
SweetPacks Updater Service (Version: 3.0.5.5)
Trojan Remover 6.8.3 (Version: 6.8.3)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Updater By SweetPacks 2.0.0.586 (Version: 2.0.0.586)
Verizon Servicepoint 3.7.44 (Version: 3.7.44)
Visual Studio 2010 x64 Redistributables (Version: 13.0.0.1)
Windows Live Call (Version: 14.0.8064.0206)
Windows Live Communications Platform (Version: 14.0.8064.206)
Windows Live Essentials (Version: 14.0.8089.0726)
Windows Live Essentials (Version: 14.0.8089.726)
Windows Live Mail (Version: 14.0.8089.0726)
Windows Live Messenger (Version: 14.0.8089.0726)
Windows Live Movie Maker (Version: 14.0.8091.0730)
Windows Live Photo Gallery (Version: 14.0.8081.709)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Sync (Version: 14.0.8089.726)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Live Writer (Version: 14.0.8089.0726)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 46%
Total physical RAM: 2814.98 MB
Available physical RAM: 1508.86 MB
Total Pagefile: 5628.1 MB
Available Pagefile: 3492.32 MB
Total Virtual: 4095.88 MB
Available Virtual: 3961.12 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:455.84 GB) (Free:418.24 GB) NTFS
2 Drive d: (CANON_IJ) (CDROM) (Total:0.43 GB) (Free:0 GB) CDFS

========================= Users: ========================================

User accounts for \\OFFICE-PC

Administrator            CBK BLM                  Guest                    


**** End of log ****
 

 

 

 

 

 

 

 

 

 



#4 deaftunes

deaftunes
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  • Local time:04:20 PM

Posted 18 June 2013 - 09:09 AM

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.06.18.04

Windows 7 x64 NTFS
Internet Explorer 9.0.8112.16421
CBK BLM :: OFFICE-PC [administrator]

6/18/2013 9:03:54 AM
mbam-log-2013-06-18 (09-03-54).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 213061
Time elapsed: 4 minute(s), 9 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 1
HKLM\SYSTEM\CurrentControlSet\Services\IBUpdaterService (PUP.InstallBrain) -> Quarantined and deleted successfully.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 1
C:\Users\CBK BLM\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Live Security Platinum (Rogue.LiveSecurityPlatinum) -> Quarantined and deleted successfully.

Files Detected: 2
C:\Users\CBK BLM\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Live Security Platinum\Live Security Platinum.lnk (Rogue.LiveSecurityPlatinum) -> Quarantined and deleted successfully.
C:\Users\CBK BLM\AppData\Roaming\msconfig.ini (Trojan.Agent) -> Quarantined and deleted successfully.

(end)
 



#5 deaftunes

deaftunes
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  • 37 posts
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  • Local time:04:20 PM

Posted 18 June 2013 - 09:23 AM

I am having trouble running Malwarebytes Anti-Rootkit.   When I try to run mbar.exe, I get a System Error; The program can't start because QtGui4.dll us missing from your computer.  Try reinstalling the program to fix this problem.   I have reinstalled and still getting this error.



#6 deaftunes

deaftunes
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  • Local time:04:20 PM

Posted 18 June 2013 - 09:43 AM

Just kidding.  I figured out the Anti-Rootkit.  Here are the results.

 

Malwarebytes Anti-Rootkit BETA 1.06.0.1003
www.malwarebytes.org

Database version: v2013.06.18.04

Windows 7 x64 NTFS
Internet Explorer 9.0.8112.16421
CBK BLM :: OFFICE-PC [administrator]

6/18/2013 9:27:21 AM
mbar-log-2013-06-18 (09-27-21).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUM | P2P
Scan options disabled: Deep Anti-Rootkit Scan | PUP
Objects scanned: 232074
Time elapsed: 11 minute(s), 50 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 4
HKCU\SOFTWARE\CLASSES\CLSID\{42AEDC87-2188-41FD-B9A3-0C966FEABEC1}\INPROCSERVER32 (Trojan.Zaccess) -> No action taken.
HKLM\SOFTWARE\CLASSES\CLSID\{42AEDC87-2188-41FD-B9A3-0C966FEABEC1} (Trojan.Zaccess) -> No action taken.
HKCU\SOFTWARE\CLASSES\CLSID\{42AEDC87-2188-41FD-B9A3-0C966FEABEC1} (Trojan.Zaccess) -> No action taken.
HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{42AEDC87-2188-41FD-B9A3-0C966FEABEC1} (Trojan.Zaccess) -> No action taken.

Registry Values Detected: 1
HKCU\SOFTWARE\CLASSES\CLSID\{42AEDC87-2188-41FD-B9A3-0C966FEABEC1}\INPROCSERVER32| (Trojan.Zaccess) -> Data: C:\Users\CBK BLM\AppData\Local\{bd4f750d-2bff-42a6-0cb0-f6bf86fb6d13}\n. -> No action taken.

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
c:\Windows\assembly\GAC_64\Desktop.ini (Rootkit.0access) -> No action taken.

Physical Sectors Detected: 0
(No malicious items detected)

(end)
 

 

 

 

 

 

System Log

 

Malwarebytes Anti-Rootkit BETA 1.06.0.1003

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7600 Windows 7 x64

Account is Administrative

Internet Explorer version: 9.0.8112.16421

Java version: 1.6.0_31

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, Q:\ DRIVE_FIXED
CPU speed: 2.800000 GHz
Memory total: 2951716864, free: 1618329600

Downloaded database version: v2013.06.18.04
Downloaded database version: v2013.05.22.01
Initializing...
------------ Kernel report ------------
     06/18/2013 09:27:18
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_AuthenticAMD.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\DRIVERS\ACPI.sys
\SystemRoot\system32\DRIVERS\WMILIB.SYS
\SystemRoot\system32\DRIVERS\msisadrv.sys
\SystemRoot\system32\DRIVERS\pci.sys
\SystemRoot\system32\DRIVERS\vdrvroot.sys
\SystemRoot\system32\drivers\gfibto.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\DRIVERS\atapi.sys
\SystemRoot\system32\DRIVERS\ataport.SYS
\SystemRoot\system32\DRIVERS\msahci.sys
\SystemRoot\system32\DRIVERS\PCIIDEX.SYS
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\avgrkx64.sys
\SystemRoot\system32\DRIVERS\avgloga.sys
\SystemRoot\system32\DRIVERS\avgmfx64.sys
\SystemRoot\system32\DRIVERS\avgidsha.sys
\SystemRoot\system32\DRIVERS\AtiPcie.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\??\C:\Windows\system32\drivers\avgtpx64.sys
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\avgfwd6a.sys
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\DRIVERS\avgtdia.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\avgldx64.sys
\SystemRoot\system32\DRIVERS\avgidsdrivera.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\amdppm.sys
\SystemRoot\system32\DRIVERS\atikmdag.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\k57nd60a.sys
\SystemRoot\system32\DRIVERS\usbohci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\AtiHdmi.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\kbdhid.sys
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\system32\DRIVERS\USBSTOR.SYS
\SystemRoot\system32\DRIVERS\usbscan.sys
\SystemRoot\system32\DRIVERS\cdfs.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_dumpata.sys
\SystemRoot\System32\Drivers\dump_msahci.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\DRIVERS\Sftvollh.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\system32\DRIVERS\Sftfslh.sys
\SystemRoot\system32\DRIVERS\Sftplaylh.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\system32\DRIVERS\Sftredirlh.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\WUDFRd.sys
\??\C:\Windows\system32\drivers\mbam.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\mbamswissarmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk4\DR4
Upper Device Object: 0xfffffa8003b3c060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000073\
Lower Device Object: 0xfffffa8003b39b60
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk3\DR3
Upper Device Object: 0xfffffa8003b3b060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000072\
Lower Device Object: 0xfffffa8003b2ba50
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk2\DR2
Upper Device Object: 0xfffffa8003b3a060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000071\
Lower Device Object: 0xfffffa8003b25060
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk1\DR1
Upper Device Object: 0xfffffa8003b366d0
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000070\
Lower Device Object: 0xfffffa8003b2a950
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa800310f790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IdeDeviceP0T0L0-0\
Lower Device Object: 0xfffffa800309e060
Lower Device Driver Name: \Driver\atapi\
<<<2>>>
Device number: 0, partition: 3
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa800310f790, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa800310f250, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa800310f790, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa800309e060, DeviceName: \Device\Ide\IdeDeviceP0T0L0-0\, DriverName: \Driver\atapi\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
Device number: 0, partition: 3
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\Windows\system32\drivers...
<<<2>>>
Device number: 0, partition: 3
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 259D4594

Partition information:

    Partition 0 type is Other (0xde)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 63  Numsec = 80262

    Partition 1 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 81920  Numsec = 20721664
    Partition file system is NTFS
    Partition is bootable

    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 20803584  Numsec = 955967488

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 500107862016 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-62-976753168-976773168)...
Done!
Physical Sector Size: 0
Drive: 1, DevicePointer: 0xfffffa8003b366d0, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8003b373a0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8003b366d0, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8003b2a950, DeviceName: \Device\00000070\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 2, DevicePointer: 0xfffffa8003b3a060, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8003b3ab90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8003b3a060, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8003b25060, DeviceName: \Device\00000071\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 3, DevicePointer: 0xfffffa8003b3b060, DeviceName: \Device\Harddisk3\DR3\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8003b3bb90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8003b3b060, DeviceName: \Device\Harddisk3\DR3\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8003b2ba50, DeviceName: \Device\00000072\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 4, DevicePointer: 0xfffffa8003b3c060, DeviceName: \Device\Harddisk4\DR4\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8003b3cb90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8003b3c060, DeviceName: \Device\Harddisk4\DR4\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8003b39b60, DeviceName: \Device\00000073\, DriverName: \Driver\USBSTOR\
------------ End ----------
Read File:  File "c:\programdata\avg2013\chjw\52365e19365dfe83.dat:d3de8004-8d7a-4a40-9a70-fa79df469a53" is sparse (flags = 32768)
Infected: c:\Windows\assembly\GAC_64\Desktop.ini --> [Rootkit.0access]
Infected: HKCU\SOFTWARE\CLASSES\CLSID\{42AEDC87-2188-41FD-B9A3-0C966FEABEC1}\INPROCSERVER32| --> [Trojan.Zaccess]
Infected: HKCU\SOFTWARE\CLASSES\CLSID\{42AEDC87-2188-41FD-B9A3-0C966FEABEC1}\INPROCSERVER32 --> [Trojan.Zaccess]
Infected: HKLM\SOFTWARE\CLASSES\CLSID\{42AEDC87-2188-41FD-B9A3-0C966FEABEC1} --> [Trojan.Zaccess]
Infected: HKCU\SOFTWARE\CLASSES\CLSID\{42AEDC87-2188-41FD-B9A3-0C966FEABEC1} --> [Trojan.Zaccess]
Infected: HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{42AEDC87-2188-41FD-B9A3-0C966FEABEC1} --> [Trojan.Zaccess]
Scan finished
=======================================


Removal queue found; removal started
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\bootstrap_0_1_81920_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_r.mbam...
Removal finished
 



#7 deaftunes

deaftunes
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Posted 18 June 2013 - 09:47 AM

Rkill 2.5.3 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2013 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Invalid arguments ignored: BLM\Downloads\rkill.exe

Program started at: 06/18/2013 09:45:09 AM in x64 mode.
Windows Version: Windows 7 Home Premium

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
  * HKLM\Software\Classes\.exe\shell found and deleted!


Performing miscellaneous checks:

 * Windows Defender Disabled

   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001

 * ALERT: ZEROACCESS rootkit symptoms found!

     * HKEY_CLASSES_ROOT\CLSID\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InprocServer32 [ZA Reg Hijack]
     * C:\Users\CBK BLM\AppData\Local\{bd4f750d-2bff-42a6-0cb0-f6bf86fb6d13}\ [ZA Dir]
     * C:\Users\CBK BLM\AppData\Local\{bd4f750d-2bff-42a6-0cb0-f6bf86fb6d13}\@ [ZA File]
     * C:\Users\CBK BLM\AppData\Local\{bd4f750d-2bff-42a6-0cb0-f6bf86fb6d13}\L\ [ZA Dir]
     * C:\Users\CBK BLM\AppData\Local\{bd4f750d-2bff-42a6-0cb0-f6bf86fb6d13}\L\00000004.@ [ZA File]
     * C:\Users\CBK BLM\AppData\Local\{bd4f750d-2bff-42a6-0cb0-f6bf86fb6d13}\L\1afb2d56 [ZA File]
     * C:\Users\CBK BLM\AppData\Local\{bd4f750d-2bff-42a6-0cb0-f6bf86fb6d13}\U\ [ZA Dir]
     * C:\Windows\assembly\GAC_64\Desktop.ini [ZA File]

Checking Windows Service Integrity:

 * Windows Firewall Authorization Driver (mpsdrv) is not Running.
   Startup Type set to: Manual

 * BFE [Missing Service]
 * iphlpsvc [Missing Service]
 * MpsSvc [Missing Service]
 * WinDefend [Missing Service]
 * wscsvc [Missing Service]

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * No issues found.

Program finished at: 06/18/2013 09:46:52 AM
Execution time: 0 hours(s), 1 minute(s), and 43 seconds(s)
 



#8 Broni

Broni

    The Coolest BC Computer


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Posted 18 June 2013 - 06:58 PM

You're infected with ZeroAccess rootkit.

It'll require elevated help.

 

Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 





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