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PC Crashes Frequently


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#1 jdituro

jdituro

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Posted 17 June 2013 - 07:47 PM

My wifes PC is crashing frequently. Its not overheating and the RAM tests out as being good. It has an Intel Core I-3 running Win7 64bit. After running the Minitoolbox I received the log below. I seems to be related to a windows update. The restore service is deactivated and I cant seem to reactivate it. Please help. Thanks again for your time.

 

 

 

 

MiniToolBox by Farbar  Version: 16-06-2013
Ran by Anne Marie (ATTENTION: The logged in user is not administrator) on 17-06-2013 at 20:32:58
Running from "C:\Users\Anne Marie\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\G0CC6QP9"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

 

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/17/2013 07:16:30 AM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreation; Description = Scheduled Checkpoint; Error = 0x80070422).

 

Error: (06/17/2013 07:10:56 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "imaging1".Error in manifest or policy file "imaging2" on line imaging3.
The element imaging appears as a child of element urn:schemas-microsoft-com:asm.v1^assembly which is not supported by this version of Windows.

 

Error: (06/16/2013 09:34:23 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\svchost.exe -k netsvcs; Description = Windows Update; Error = 0x80070422).

 

Error: (06/15/2013 06:06:06 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreation; Description = Scheduled Checkpoint; Error = 0x80070422).

 

Error: (06/15/2013 11:38:59 AM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\svchost.exe -k netsvcs; Description = Windows Update; Error = 0x80070422).

 

Error: (06/15/2013 00:30:36 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "imaging1".Error in manifest or policy file "imaging2" on line imaging3.
The element imaging appears as a child of element urn:schemas-microsoft-com:asm.v1^assembly which is not supported by this version of Windows.

\

Error: (06/15/2013 00:21:16 AM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreation; Description = Scheduled Checkpoint; Error = 0x80070422).

 

Error: (06/14/2013 11:39:36 AM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\svchost.exe -k netsvcs; Description = Windows Update; Error = 0x80070422).

 

Error: (06/14/2013 00:35:24 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "imaging1".Error in manifest or policy file "imaging2" on line imaging3.
The element imaging appears as a child of element urn:schemas-microsoft-com:asm.v1^assembly which is not supported by this version of Windows.

 

Error: (06/14/2013 00:00:00 AM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreation; Description = Scheduled Checkpoint; Error = 0x80070422).

 

System errors:
=============
Error: (06/17/2013 06:50:49 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

 

Error: (06/17/2013 06:50:49 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

 

Error: (06/16/2013 09:24:52 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

 

Error: (06/16/2013 09:24:46 PM) (Source: Microsoft Antimalware) (User: )
Description: %%860 Real-Time Protection feature has encountered an error and failed.

 Feature: %%835

 Error Code: 0x80004005

 Error description: Unspecified error

 Reason: %%842

 

Error: (06/16/2013 09:22:34 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

 

Error: (06/16/2013 09:22:34 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

 

Error: (06/16/2013 09:22:34 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

 

Error: (06/16/2013 09:22:33 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

 

Error: (06/16/2013 09:22:33 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

 

Error: (06/16/2013 09:22:33 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

 

Microsoft Office Sessions:
=========================
Error: (06/17/2013 07:16:30 AM) (Source: System Restore)(User: )
Description: C:\Windows\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreationScheduled Checkpoint0x80070422

 

Error: (06/17/2013 07:10:56 AM) (Source: SideBySide)(User: )
Description: imagingurn:schemas-microsoft-com:asm.v1^assemblyc:\program files\microsoft security client\MSESysprep.dllc:\program files\microsoft security client\MSESysprep.dll10

 

Error: (06/16/2013 09:34:23 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\svchost.exe -k netsvcsWindows Update0x80070422

 

Error: (06/15/2013 06:06:06 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreationScheduled Checkpoint0x80070422

 

Error: (06/15/2013 11:38:59 AM) (Source: System Restore)(User: )
Description: C:\Windows\system32\svchost.exe -k netsvcsWindows Update0x80070422

 

Error: (06/15/2013 00:30:36 AM) (Source: SideBySide)(User: )
Description: imagingurn:schemas-microsoft-com:asm.v1^assemblyc:\program files\microsoft security client\MSESysprep.dllc:\program files\microsoft security client\MSESysprep.dll10

 

Error: (06/15/2013 00:21:16 AM) (Source: System Restore)(User: )
Description: C:\Windows\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreationScheduled Checkpoint0x80070422

 

Error: (06/14/2013 11:39:36 AM) (Source: System Restore)(User: )
Description: C:\Windows\system32\svchost.exe -k netsvcsWindows Update0x80070422

 

Error: (06/14/2013 00:35:24 AM) (Source: SideBySide)(User: )
Description: imagingurn:schemas-microsoft-com:asm.v1^assemblyc:\program files\microsoft security client\MSESysprep.dllc:\program files\microsoft security client\MSESysprep.dll10

 

Error: (06/14/2013 00:00:00 AM) (Source: System Restore)(User: )
Description: C:\Windows\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreationScheduled Checkpoint0x80070422

 

=========================== Installed Programs ============================

ABBYY FineReader 9.0 Sprint (Version: 9.01.513.58212)
Adobe AIR (Version: 2.5.1.17730)
Adobe Flash Player 11 ActiveX (Version: 11.7.700.224)
Adobe Flash Player 11 Plugin (Version: 11.7.700.224)
Adobe Reader X (10.1.7) (Version: 10.1.7)
Amazon MP3 Downloader 1.0.17 (Version: 1.0.17)
Amazon Unbox Video (Version: 2.1.0.126)
Apple Application Support (Version: 2.3)
Apple Mobile Device Support (Version: 6.0.0.59)
Apple Software Update (Version: 2.1.3.127)
ArcSoft Print Creations - Greeting Card
ArcSoft Print Creations - Photo Book
ArcSoft Print Creations - Photo Calendar
ArcSoft Print Creations (Version: 2.8.255.292)
Boardmaker
Bonjour (Version: 3.0.0.10)
BSF v6 Supplemental Installer
CDDRV_Installer (Version: 4.60)
Coupon Printer for Windows (Version: 5.0.0.1)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
EASEUS Partition Master 9.1.0 Home Edition
EPSON Artisan 810 Series Printer Uninstall
Epson Connect
Epson Connect Printer Setup (Version: 1.0.2)
Epson Customer Participation (Version: 1.0.0.0)
Epson Download Navigator (Version: 1.0.1)
Epson Event Manager (Version: 2.50.0000)
Epson FAX Utility (Version: 1.20.00)
EPSON NX410 Series Printer Uninstall
Epson PC-FAX Driver
Epson Print CD (Version: 2.00.00)
EPSON Scan
EPSON WP-4530 Series Printer Uninstall
EpsonNet Print (Version: 2.4j)
erLT (Version: 1.20.0137)
Expert PDF 7 Reader (Version: 7.0.1370.0)
Google Chrome (Version: 27.0.1453.110)
Google Update Helper (Version: 1.3.21.145)
iCloud (Version: 2.0.2.187)
InstallIQ Updater (Version: 1.4.3.0)
Intel® Control Center (Version: 1.2.1.1007)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.2119)
Intel® Management Engine Components (Version: 6.0.0.1179)
iTunes (Version: 10.7.0.21)
Java 7 Update 21 (Version: 7.0.210)
Java Auto Updater (Version: 2.1.9.5)
KhalInstallWrapper (Version: 2.00.0000)
LG USB Modem driver
Logitech SetPoint (Version: 4.80)
LTCM Client
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Media Player Codec Pack 4.2.5 (Version: 4.2.5)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Antimalware (Version: 3.0.8402.2)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Professional 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Single Image 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Security Client (Version: 2.1.1116.0)
Microsoft Security Essentials (Version: 2.1.1116.0)
Microsoft Silverlight (Version: 5.1.20125.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Mozilla Firefox (3.6.15) (Version: 3.6.15 (en-US))
NOOK Study (Version: 1.6.8.14325)
NVIDIA 3D Vision Controller Driver 296.69 (Version: 296.69)
NVIDIA 3D Vision Driver 311.06 (Version: 311.06)
NVIDIA Control Panel 311.06 (Version: 311.06)
NVIDIA Graphics Driver 311.06 (Version: 311.06)
NVIDIA HD Audio Driver 1.3.14.1 (Version: 1.3.14.1)
NVIDIA Install Application (Version: 2.1002.108.688)
NVIDIA PhysX (Version: 9.12.0213)
NVIDIA PhysX System Software 9.12.0213 (Version: 9.12.0213)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.13.1106)
NVIDIA Update 1.11.3 (Version: 1.11.3)
NVIDIA Update Components (Version: 1.11.3)
PDF Viewer 0.1 (Version: 0.1)
Platform (Version: 1.34)
Presto! PageManager 8.15.01 SE (Version: 8.15.01)
QuickTime (Version: 7.73.80.64)
Realtek Ethernet Controller Driver For Windows Vista and Later (Version: 1.00.0009)
Safari (Version: 5.34.57.2)
UMPlayer 0.98 [P4] (Version: 0.98)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
VIA Platform Device Manager (Version: 1.34)
VoiceOver Kit (Version: 1.42.128.0)

 

========================= Memory info: ===================================

Percentage of memory in use: 31%
Total physical RAM: 8119.05 MB
Available physical RAM: 5590.37 MB
Total Pagefile: 16236.29 MB
Available Pagefile: 13415.9 MB
Total Virtual: 4095.88 MB
Available Virtual: 3981.47 MB

 

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:771.5 GB) (Free:641.68 GB) NTFS
2 Drive d: () (Fixed) (Total:97.66 GB) (Free:91.49 GB) NTFS

 

========================= Users: ========================================

User accounts for \\ANNEMARIES-PC

Admin                    Administrator            Anne Marie              
Guest                    UpdatusUser             


Edited by hamluis, 18 June 2013 - 09:53 AM.
Edited for clarity - Hamluis.


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#2 hamluis

hamluis

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Posted 18 June 2013 - 09:56 AM

Please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link.

 

Louis






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