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Photo

Call from Microsoft support (LOL)


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5 replies to this topic

#1 JakerADog

JakerADog

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  • 61 posts
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  • Local time:12:40 AM

Posted 17 June 2013 - 07:26 PM

My buddy got a call from An Indian accented person claiming he was from Microsoft and he had a fix for all the viruses he had on his computer. The weird part was the guy had control of his computer and all his personal information, phone number, address, etc. He ran a program and showed him a bunch of viruses and told him he can fix it for only $140.00. My buddy hung up and unplugged the computer and gave it to me to help him with.
We have not done anything to it yet and would like to clean this mess up.
Any help would be greatly appreciated.

Dss log:

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.18702
Run by Owner at 19:15:46 on 2013-06-17
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1534.1120 [GMT -5:00]
.
AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
============== Running Processes ================
.
\??\C:\PROGRA~1\AVG\AVG2012\avgrsx.exe
\??\C:\Program Files\AVG\AVG2012\avgcsrvx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG2012\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Edimax\Common\RaRegistry.exe
C:\Program Files\AVG\AVG2012\avgnsx.exe
C:\Program Files\AVG\AVG2012\avgemcx.exe
C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\15.2.0\ToolbarUpdater.exe
C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\igfxpers.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\AVG\AVG2012\avgtray.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\AVG SafeGuard toolbar\vprot.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\NETGEAR\WPN111\wpn111.exe
C:\Program Files\Walgreens PictureMover\Bin\PictureMover.exe
C:\Program Files\Edimax\Common\RaUI.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\System32\svchost.exe -k NetworkService
C:\WINDOWS\System32\svchost.exe -k LocalService
C:\WINDOWS\System32\svchost.exe -k LocalService
C:\WINDOWS\System32\svchost.exe -k imgsvc
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://search.conduit.com?SearchSource=10&ctid=CT3196716
uURLSearchHooks: WiseConvert Toolbar: {ebd898f8-fcf6-4694-bc3b-eabc7271eeb1} - c:\program files\wiseconvert\prxtbWis0.dll
BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - c:\program files\avg\avg2012\avgssie.dll
BHO: AVG SafeGuard toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - c:\program files\avg safeguard toolbar\15.2.0.8\AVG SafeGuard toolbar_toolbar.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\5.7.8313.1002\swg.dll
BHO: WeCareReminder Class: {D824F0DE-3D60-4F57-9EB1-66033ECD8ABB} - c:\documents and settings\all users\application data\wecarereminder\IEHelperv2.5.0.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: WiseConvert Toolbar: {ebd898f8-fcf6-4694-bc3b-eabc7271eeb1} - c:\program files\wiseconvert\prxtbWis0.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: WiseConvert Toolbar: {EBD898F8-FCF6-4694-BC3B-EABC7271EEB1} - c:\program files\wiseconvert\prxtbWis0.dll
TB: <No Name>: {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - LocalServer32 - <no file>
TB: WiseConvert Toolbar: {ebd898f8-fcf6-4694-bc3b-eabc7271eeb1} - c:\program files\wiseconvert\prxtbWis0.dll
TB: AVG SafeGuard toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - c:\program files\avg safeguard toolbar\15.2.0.8\AVG SafeGuard toolbar_toolbar.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - <orphaned>
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ISUSPM] "c:\documents and settings\all users\application data\flexnet\connect\11\ISUSPM.exe" -scheduler
uRun: [ROC_ROC_APR2013_AV] c:\documents and settings\owner\application data\avg april 2013 campaign\AVG-Secure-Search-Update.exe /PROMPT --mid cc59dc42798447d6aa09d15f3063615c-9c5bbe8de7e26cbd568c48bddb936d51052556db --CMPID ROC_APR2013_AV --CMPIDEXTRA 2012
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [AVG_TRAY] "c:\program files\avg\avg2012\avgtray.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Nuance PDF Reader-reminder] "c:\program files\nuance\pdf reader\ereg\ereg.exe" -r "c:\documents and settings\all users\application data\nuance\pdf reader\ereg\Ereg.ini"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [vProt] "c:\program files\avg safeguard toolbar\vprot.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\netgea~1.lnk - c:\program files\netgear\wpn111\wpn111.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\walgre~1.lnk - c:\program files\walgreens picturemover\bin\PictureMover.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\wirele~1.lnk - c:\program files\edimax\common\RaUI.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1299807335756
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: Interfaces\{26D10971-23BC-41C4-BBAA-25ADD433D238} : DHCPNameServer = 207.230.192.251 209.206.136.8 192.168.33.1
TCP: Interfaces\{8B8F4D89-5CC3-4064-9B52-B959D2BAE6D0} : DHCPNameServer = 192.168.1.1 192.168.1.1
TCP: Interfaces\{D84A0EB9-801E-4F3A-8617-2A1C9324962A} : DHCPNameServer = 68.115.71.53 68.113.206.10 66.189.0.100
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg2012\avgpp.dll
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\common files\avg secure search\viprotocolinstaller\15.2.0\ViProtocol.dll
Notify: igfxcui - igfxdev.dll
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\27.0.1453.110\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [2012-4-19 24896]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2011-3-16 31952]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2011-1-7 250080]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-3-1 41040]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2011-4-5 302368]
R1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx86.sys [2013-5-2 37664]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2012\avgidsagent.exe [2012-11-2 5174392]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg2012\avgwdsvc.exe [2012-2-14 193288]
R2 RalinkRegistryWriter;Ralink Registry Writer;c:\program files\edimax\common\RaRegistry.exe [2011-6-9 185632]
R2 Scutum50;Scutum50 NDIS Protocol Driver;c:\windows\system32\drivers\Scutum50.sys [2011-6-9 19072]
R2 vToolbarUpdater15.2.0;vToolbarUpdater15.2.0;c:\program files\common files\avg secure search\vtoolbarupdater\15.2.0\ToolbarUpdater.exe [2013-5-27 1015984]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [2011-12-23 142176]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\avgidsfilterx.sys [2011-12-23 24144]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [2011-12-23 17232]
R3 RT80x86;Ralink 802.11n Wireless Driver;c:\windows\system32\drivers\rt2860.sys [2011-6-9 1489504]
S3 DNINDIS5;DNINDIS5 NDIS Protocol Driver;c:\windows\system32\DNINDIS5.sys [2011-3-10 17149]
S3 WPN111;Wireless USB 2.0 Adapter with RangeMax Service;c:\windows\system32\drivers\WPN111.sys [2012-2-3 362944]
.
=============== Created Last 30 ================
.
2013-06-17 00:35:16 -------- d-----w- c:\documents and settings\all users\application data\AMMYY
2013-05-27 20:52:32 -------- d-----w- c:\windows\system32\cache
2013-05-22 21:29:55 -------- d-----w- c:\documents and settings\owner\application data\PictureMover
2013-05-22 21:29:38 -------- d-----w- c:\documents and settings\all users\application data\Walgreens PictureMover
2013-05-22 21:29:38 -------- d-----w- c:\documents and settings\all users\application data\PictureMover
2013-05-22 21:29:36 -------- d-----w- c:\program files\Walgreens PictureMover
.
==================== Find3M ====================
.
2013-06-12 05:45:59 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-06-12 05:45:58 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-05-27 20:51:59 37664 ----a-w- c:\windows\system32\drivers\avgtpx86.sys
2013-04-11 08:18:40 302368 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2013-04-04 19:50:32 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
.
============= FINISH: 19:16:06.45 ===============



Attach log:

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume1
Install Date: 3/5/2011 12:33:40 PM
System Uptime: 6/17/2013 6:34:10 PM (1 hours ago)
.
Motherboard: Dell Computer Corp. | | 0WF887
Processor: Intel® Celeron® CPU 2.53GHz | Microprocessor | 2527/533mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 80 GiB total, 2.249 GiB free.
E: is CDROM (CDFS)
F: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP687: 5/6/2013 11:41:53 PM - System Checkpoint
RP688: 5/7/2013 11:56:17 PM - System Checkpoint
RP689: 5/9/2013 3:40:26 PM - System Checkpoint
RP690: 5/10/2013 4:12:16 PM - System Checkpoint
RP691: 5/11/2013 5:07:41 PM - System Checkpoint
RP692: 5/12/2013 9:04:05 PM - System Checkpoint
RP693: 5/13/2013 9:55:12 PM - System Checkpoint
RP694: 5/14/2013 10:51:06 PM - System Checkpoint
RP695: 5/15/2013 11:44:34 PM - System Checkpoint
RP696: 5/17/2013 1:00:22 AM - System Checkpoint
RP697: 5/18/2013 1:32:23 AM - System Checkpoint
RP698: 5/19/2013 2:26:50 AM - System Checkpoint
RP699: 5/20/2013 3:20:32 AM - System Checkpoint
RP700: 5/21/2013 4:16:13 AM - System Checkpoint
RP701: 5/22/2013 5:15:09 AM - System Checkpoint
RP702: 5/22/2013 4:29:35 PM - Installed Walgreens PictureMover.
RP703: 5/23/2013 5:15:10 PM - System Checkpoint
RP704: 5/24/2013 5:36:40 PM - System Checkpoint
RP705: 5/25/2013 6:10:58 PM - System Checkpoint
RP706: 5/26/2013 6:37:58 PM - System Checkpoint
RP707: 5/27/2013 7:12:06 PM - System Checkpoint
RP708: 5/28/2013 8:39:14 PM - System Checkpoint
RP709: 5/29/2013 9:33:57 PM - System Checkpoint
RP710: 5/30/2013 11:33:02 PM - System Checkpoint
RP711: 5/31/2013 11:46:08 PM - System Checkpoint
RP712: 6/2/2013 12:42:44 AM - System Checkpoint
RP713: 6/3/2013 12:55:44 AM - System Checkpoint
RP714: 6/4/2013 1:42:45 AM - System Checkpoint
RP715: 6/5/2013 2:12:22 AM - System Checkpoint
RP716: 6/6/2013 3:07:55 AM - System Checkpoint
RP717: 6/7/2013 4:02:14 AM - System Checkpoint
RP718: 6/8/2013 4:56:53 AM - System Checkpoint
RP719: 6/9/2013 5:52:21 AM - System Checkpoint
RP720: 6/10/2013 6:46:49 AM - System Checkpoint
RP721: 6/11/2013 8:19:41 AM - System Checkpoint
RP722: 6/12/2013 8:34:15 AM - System Checkpoint
RP723: 6/13/2013 9:28:22 AM - System Checkpoint
RP724: 6/14/2013 10:23:33 AM - System Checkpoint
RP725: 6/15/2013 12:32:51 PM - Configured Finding Nemo: Nemo's Underwater World of Fun Special
RP726: 6/15/2013 8:31:33 PM - Removed Adobe Reader X (10.1.7).
.
==== Installed Programs ======================
.
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
AiO_Scan_CDA
Apple Application Support
Apple Mobile Device Support
Apple Software Update
AVG 2012
AVG SafeGuard toolbar
Bonjour
CANON iMAGE GATEWAY MyCamera Download Plugin
CANON iMAGE GATEWAY Task for ZoomBrowser EX
Canon MOV Decoder
Canon MOV Encoder
Canon MovieEdit Task for ZoomBrowser EX
Canon Utilities Digital Photo Professional 3.10
Canon Utilities EOS Sample Music
Canon Utilities EOS Utility
Canon Utilities EOS Video Snapshot Task for ZoomBrowser EX
Canon Utilities Movie Uploader for YouTube
Canon Utilities PhotoStitch
Canon Utilities Picture Style Editor
Canon Utilities ZoomBrowser EX
Canon ZoomBrowser EX Memory Card Utility
CCleaner
COTM Reminder by We-Care.com v4.0.16.2
Coupon Printer for Windows
Defraggler
Dell Driver Download Manager
Edimax Wireless LAN
ESET Online Scanner v3
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB2570791)
Hotfix for Windows XP (KB2633952)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
HP Photosmart, Officejet and Deskjet 7.0.A
Intel® Extreme Graphics 2 Driver
Intel® PRO Network Adapters and Drivers
iTunes
Java Auto Updater
Java™ 6 Update 26
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
NETGEAR RangeMax™ Wireless USB 2.0 Adapter WPN111
Nuance PDF Reader
QFolder
Scan
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft Windows (KB2564958)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB2497640)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2530548)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2559049)
Security Update for Windows Internet Explorer 8 (KB2586448)
Security Update for Windows Internet Explorer 8 (KB2618444)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB2562937)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2567053)
Security Update for Windows XP (KB2567680)
Security Update for Windows XP (KB2570222)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB2618451)
Security Update for Windows XP (KB2619339)
Security Update for Windows XP (KB2620712)
Security Update for Windows XP (KB2624667)
Security Update for Windows XP (KB2633171)
Security Update for Windows XP (KB2639417)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
SoundMAX
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2541763)
Update for Windows XP (KB2607712)
Update for Windows XP (KB2616676)
Update for Windows XP (KB2641690)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Walgreens PictureMover
WebFldrs XP
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 8
Windows XP Service Pack 3
WiseConvert Toolbar
.
==== Event Viewer Messages From Past Week ========
.
6/15/2013 5:52:19 AM, error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\D.
6/15/2013 4:13:09 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume.
.
==== End Of File ===========================

BC AdBot (Login to Remove)

 


#2 nasdaq

nasdaq

  • Malware Response Team
  • 39,179 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:02:40 AM

Posted 21 June 2013 - 09:25 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===
Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete tab follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Rn].txt (n is a number).
===

thisisujrt.gif Please download
Junkware Removal Tool to your Desktop.
  • Please close your security software to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete, depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
  • Please post the contents of JRT.txt into your reply.
===

Please download ComboFix from one of these locations:
Link 1
Link 2
IMPORTANT !!! Save ComboFix.exe to your Desktop
  • Disable your Anti-Virus and Anti-Spyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
  • Some Rookit infection may damage your boot sector. The Windows Recovery Console may be needed to restore it. Do not bypass this installation. You may regret it.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.
RcAuto1.gif
Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
whatnext.png
Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Note: If you have difficulty properly disabling your protection programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

Do not mouse click ComboFix's window while it's running. That may cause it to stall

Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
===

Third party programs if not up to date can be the cause of infiltration an infection.

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

Please paste the logs in your next reply, DO NOT ATTACH THEM
Let me know what problem persists.

#3 JakerADog

JakerADog
  • Topic Starter

  • Members
  • 61 posts
  • OFFLINE
  •  
  • Local time:12:40 AM

Posted 22 June 2013 - 07:18 PM

Everything went ok but, Adwcleaner froze up and I had to run it in safe mode. After I ran it in safe mode it rebooted in normal mode and created the log file. The other programs ran fine in normal mode, here are the log files.


AdwCleaner[S1]
# AdwCleaner v2.303 - Logfile created 06/22/2013 at 08:50:10
# Updated 08/06/2013 by Xplode
# Operating system : Microsoft Windows XP Service Pack 3 (32 bits)
# User : Owner - LANE-YLNLLAR1U4
# Boot Mode : Normal
# Running from : F:\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****


AdwCleaner[S2]
# AdwCleaner v2.303 - Logfile created 06/22/2013 at 10:45:15
# Updated 08/06/2013 by Xplode
# Operating system : Microsoft Windows XP Service Pack 3 (32 bits)
# User : Administrator - LANE-YLNLLAR1U4
# Boot Mode : Safe mode with networking
# Running from : F:\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

Folder Deleted : C:\Documents and Settings\All Users\Application Data\AVG Security Toolbar
Folder Deleted : C:\Documents and Settings\All Users\Application Data\WeCareReminder
Folder Deleted : C:\Documents and Settings\NetworkService\Local Settings\Application Data\WiseConvert
Folder Deleted : C:\Documents and Settings\Owner\Application Data\PriceGong
Folder Deleted : C:\Documents and Settings\Owner\Local Settings\Application Data\Conduit
Folder Deleted : C:\Documents and Settings\Owner\Local Settings\Application Data\WiseConvert
Folder Deleted : C:\Program Files\Common Files\AVG Secure Search
Folder Deleted : C:\Program Files\Conduit
Folder Deleted : C:\Program Files\Free Offers from Freeze.com
Folder Deleted : C:\Program Files\WiseConvert

***** [Registry] *****

Key Deleted : HKLM\Software\AVG Secure Search
Key Deleted : HKLM\Software\AVG Security Toolbar
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4FBBF769-ECEB-420A-B536-133B1D505C36}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\IEHelperv2.5.0.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{71B1DF81-18D9-4E5B-9493-CAB02B6E9D8F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{933B95E2-E7B7-4AD9-B952-7AC336682AE3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D824F0DE-3D60-4F57-9EB1-66033ECD8ABB}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EBD898F8-FCF6-4694-BC3B-EABC7271EEB1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F773BB94-6C19-4643-A570-0E429103D1C3}
Key Deleted : HKLM\SOFTWARE\Classes\IEHelperv250.WeCareReminder
Key Deleted : HKLM\SOFTWARE\Classes\IEHelperv250.WeCareReminder.1
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{F773BB94-6C19-4643-A570-0E429103D1C3}
Key Deleted : HKLM\SOFTWARE\Classes\PROTOCOLS\Handler\viprotocol
Key Deleted : HKLM\SOFTWARE\Classes\S
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3196716
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{B12920CF-BE13-4C09-890D-1B6EFFFE2FBE}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\Freeze.com
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{010AECD6-0523-481B-BA70-93B898E0A1C8}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{AC5B6CDA-8F90-4740-9A8C-28AC5D3C73FE}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{EF864531-62C5-4924-8B0E-9B88951E1C76}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\WiseConvert Toolbar
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D824F0DE-3D60-4F57-9EB1-66033ECD8ABB}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{EBD898F8-FCF6-4694-BC3B-EABC7271EEB1}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{71B1DF81-18D9-4E5B-9493-CAB02B6E9D8F}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\063A857434EDED11A893800002C0A966
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WiseConvert Toolbar
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin
Key Deleted : HKLM\Software\WiseConvert
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{EBD898F8-FCF6-4694-BC3B-EABC7271EEB1}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [vProt]
Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [Avg@toolbar]

***** [Internet Browsers] *****

-\\ Internet Explorer v8.0.6001.18702

[OK] Registry is clean.

*************************

AdwCleaner[S1].txt - [338 octets] - [22/06/2013 08:50:10]
AdwCleaner[S2].txt - [6622 octets] - [22/06/2013 10:45:15]

########## EOF - C:\AdwCleaner[S2].txt - [6682 octets] ##########


JRT Log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.4 (05.06.2013:1)
OS: Microsoft Windows XP x86
Ran by Owner on Sat 06/22/2013 at 18:17:53.96
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-19\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-20\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-21-790525478-413027322-682003330-1003\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\DisplayName
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\URL



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\conduit
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\pricegong
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\smartbar
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\Software\conduit
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}



~~~ Files



~~~ Folders

Successfully deleted: [Folder] "C:\Documents and Settings\All Users\application data\ammyy"



~~~ Chrome

Successfully deleted: [Folder] C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\ippkomaaonokjnfjoikaemidanojkfmm
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Google\Chrome\Extensions\ippkomaaonokjnfjoikaemidanojkfmm





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 06/22/2013 at 18:21:43.39
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Combofix log
ComboFix 13-06-22.01 - Owner 06/22/2013 18:26:52.1.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1534.1185 [GMT -5:00]
Running from: F:\ComboFix.exe
AV: AVG Anti-Virus Free Edition 2012 *Disabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\windows\system32\Cache
c:\windows\system32\Cache\075884af680ff6dc.fb
c:\windows\system32\Cache\127ee81012de6fe7.fb
c:\windows\system32\Cache\227113dfa1ca894d.fb
c:\windows\system32\Cache\49fbbc5a8678d502.fb
c:\windows\system32\Cache\5c54eb1a1655b076.fb
c:\windows\system32\Cache\613e8ce7ab7106af.fb
c:\windows\system32\Cache\633a76311867bd11.fb
c:\windows\system32\Cache\691f14230153a9e1.fb
c:\windows\system32\Cache\6cb409d7ac73d9f1.fb
c:\windows\system32\Cache\7614bd6cfa99e546.fb
c:\windows\system32\Cache\77664b6ccc36be9f.fb
c:\windows\system32\Cache\881b3593316772f0.fb
c:\windows\system32\Cache\98657d0579ae1930.fb
c:\windows\system32\Cache\c4e10d1be905349b.fb
c:\windows\system32\Cache\d5c0f4e7bbe35bf3.fb
c:\windows\system32\Cache\d9ca663388d21ec0.fb
c:\windows\system32\Cache\f2cda51fd108941f.fb
c:\windows\system32\Cache\f34d8db84131d925.fb
.
.
((((((((((((((((((((((((( Files Created from 2013-05-22 to 2013-06-22 )))))))))))))))))))))))))))))))
.
.
2013-06-22 23:17 . 2013-06-22 23:17 -------- d-----w- c:\windows\ERUNT
2013-06-22 23:16 . 2013-06-22 23:17 -------- d-----w- C:\JRT
2013-06-22 13:50 . 2013-06-22 13:50 0 ----a-w- c:\windows\DeleteOnReboot.bat
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-06-12 05:45 . 2012-06-18 14:31 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-06-12 05:45 . 2011-05-21 14:29 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-05-27 20:51 . 2013-05-02 23:08 37664 ----a-w- c:\windows\system32\drivers\avgtpx86.sys
2013-04-11 08:18 . 2011-04-05 05:59 302368 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2013-04-04 19:50 . 2011-03-12 10:57 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ISUSPM"="c:\documents and settings\All Users\Application Data\FLEXnet\Connect\11\ISUSPM.exe" [2009-05-05 222496]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\System32\igfxtray.exe" [2005-04-05 94208]
"HotKeysCmds"="c:\windows\System32\hkcmd.exe" [2005-04-05 77824]
"Persistence"="c:\windows\System32\igfxpers.exe" [2005-04-05 114688]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2011-03-15 421888]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2004-10-14 1404928]
"AVG_TRAY"="c:\program files\AVG\AVG2012\avgtray.exe" [2012-11-19 2598520]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-04-08 254696]
"Nuance PDF Reader-reminder"="c:\program files\Nuance\PDF Reader\Ereg\Ereg.exe" [2010-07-05 333088]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-11-28 59280]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2012-12-12 152544]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
NETGEAR WPN111 Smart Wizard.lnk - c:\program files\NETGEAR\WPN111\wpn111.exe [2012-2-3 884838]
Walgreens PictureMover.lnk - c:\program files\Walgreens PictureMover\Bin\PictureMover.exe -s [2010-5-4 1024056]
Wireless Utility.lnk - c:\program files\Edimax\Common\RaUI.exe -s [2011-6-9 1654784]
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0c:\progra~1\AVG\AVG2012\avgrsx.exe /sync /restart
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
2013-06-15 22:57 39408 ----a-w- c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
"FirewallOverride"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"DisableNotifications"= 1 (0x1)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqnrs08.exe"=
"c:\\Program Files\\Edimax\\Common\\RaUI.exe"=
.
R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [4/19/2012 4:50 AM 24896]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [3/16/2011 4:03 PM 31952]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [1/7/2011 6:41 AM 250080]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [4/5/2011 12:59 AM 302368]
R1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx86.sys [5/2/2013 6:08 PM 37664]
R2 avgwd;AVG WatchDog;c:\program files\AVG\AVG2012\avgwdsvc.exe [2/14/2012 4:53 AM 193288]
R2 Scutum50;Scutum50 NDIS Protocol Driver;c:\windows\system32\drivers\Scutum50.sys [6/9/2011 7:35 PM 19072]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [12/23/2011 1:32 PM 142176]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\avgidsfilterx.sys [12/23/2011 1:32 PM 24144]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [12/23/2011 1:32 PM 17232]
R3 RT80x86;Ralink 802.11n Wireless Driver;c:\windows\system32\drivers\rt2860.sys [6/9/2011 7:34 PM 1489504]
S2 AVGIDSAgent;AVGIDSAgent;c:\program files\AVG\AVG2012\avgidsagent.exe [11/2/2012 4:51 AM 5174392]
S2 vToolbarUpdater15.2.0;vToolbarUpdater15.2.0;c:\program files\Common Files\AVG Secure Search\vToolbarUpdater\15.2.0\ToolbarUpdater.exe --> c:\program files\Common Files\AVG Secure Search\vToolbarUpdater\15.2.0\ToolbarUpdater.exe [?]
S3 DNINDIS5;DNINDIS5 NDIS Protocol Driver;c:\windows\system32\DNINDIS5.sys [3/10/2011 8:32 PM 17149]
S3 WPN111;Wireless USB 2.0 Adapter with RangeMax Service;c:\windows\system32\drivers\WPN111.sys [2/3/2012 7:55 PM 362944]
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-06-15 23:02 1165776 ----a-w- c:\program files\Google\Chrome\Application\27.0.1453.110\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-06-22 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-06-18 05:45]
.
2013-06-12 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2011-06-01 22:57]
.
2013-06-22 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2013-06-15 22:55]
.
2013-06-22 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2013-06-15 22:55]
.
2013-06-22 c:\windows\Tasks\User_Feed_Synchronization-{79BBD637-068C-4AD8-AACD-55789A042871}.job
- c:\windows\system32\msfeedssync.exe [2009-03-08 10:31]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com
uInternet Settings,ProxyOverride = *.local
.
- - - - ORPHANS REMOVED - - - -
.
URLSearchHooks-{ebd898f8-fcf6-4694-bc3b-eabc7271eeb1} - (no file)
WebBrowser-{EBD898F8-FCF6-4694-BC3B-EABC7271EEB1} - (no file)
HKCU-Run-ROC_ROC_APR2013_AV - c:\documents and settings\Owner\Application Data\AVG April 2013 Campaign\AVG-Secure-Search-Update.exe
AddRemove-Coupon Printer for Windows5.0.0.1 - c:\program files\Coupons\uninstall.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-06-22 18:32
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
HKCU\Software\Microsoft\Windows\CurrentVersion\Run
ISUSPM = "c:\documents and settings\All Users\Application Data\FLEXnet\Connect\11\ISUSPM.exe" -scheduler???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????m??????C??????x?+}???????????}?????????????](}0???????????`??????? ??|???????|????????j??|????0???????[??????????????
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_7_700_224_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_7_700_224_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
Completion time: 2013-06-22 18:34:00
ComboFix-quarantined-files.txt 2013-06-22 23:33
.
Pre-Run: 2,357,911,552 bytes free
Post-Run: 2,481,831,936 bytes free
.
WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn
.
- - End Of File - - E025D5B30987775CF9198383CAB23B2C
8F558EB6672622401DA993E1E865C861

Security Check log
Results of screen317's Security Check version 0.99.67
Windows XP Service Pack 3 x86
Internet Explorer 8 Out of date!
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
AVG 2012
AVG SafeGuard toolbar
AVG 2012
ESET Online Scanner v3
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.75.0.1300
CCleaner
Java™ 6 Update 26
Java version out of Date!
Adobe Flash Player 11.7.700.224
Google Chrome 27.0.1453.110
````````Process Check: objlist.exe by Laurent````````
AVG avgwdsvc.exe
AVG avgtray.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C:: 1%
````````````````````End of Log``````````````````````


Thanks for the help!!!!!

#4 nasdaq

nasdaq

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Posted 23 June 2013 - 08:33 AM

Secure your system by updating 3rd party programs.

Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.

Be careful not to install malware posing as Java update!
Important read this blog.
http://blog.trendmicro.com/trendlabs-security-intelligence/malware-poses-as-an-update-for-java-0-day-fix/

Quoted from the page.
"In light of the recent events surrounding Java, users must seriously consider their use of Java. Do they really need it? If yes, make sure that users follow the steps we recommended and get the security update directly from the official oracle website." at:
http://www.oracle.com/technetwork/java/javase/downloads/index.html

How to disable Java in your browsers
http://www.infoworld.com/t/web-browsers/how-disable-java-in-your-browsers-210882

You can manually check your present version and update as recommended.
https://www.java.com/en/download/installed.jsp

If present remove the old version(s) of Java using the Add/Remove Programs applet.

Java 6 Update 26

Note
Java security update installs Ask Toolbar by default -- a single click in a multi-step installer.
http://www.benedelman.org/images/iac-jan13/ask-iac-011613-small.png
I suggest that your un-check the box "Install the Ask Toolbar" before proceeding.
===

If all is well:

Time for some housekeeping
  • The following will implement some cleanup procedures as well as reset System Restore points:
  • Click Start > Run and copy/paste the following bold text into the Run box and click OK:
  • ComboFix /Uninstall
===

To remove AdwCleaner.

Please double click on AdwCleaner.exe to run the tool.
Click on Uninstall.
Confirm with Yes.

If you decide to keep the AdwCleaner tool make sure to delete your version and download the latest before running it.

Delete the other tools we used.
You can Keep the DDS tool as most forum will ask to see a log before suggesting a fix.

Surf Safely, and Think Prevention!
===

#5 JakerADog

JakerADog
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Posted 23 June 2013 - 09:37 AM

Thanks for our help!

#6 nasdaq

nasdaq

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Posted 23 June 2013 - 12:22 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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