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Bad Pool BSOD


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#1 dreborn

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Posted 17 June 2013 - 05:23 PM

been getting some odd crashes and stalls. can't see a common thing that is causing them.

 

also, computer recently somewhat stalled during a game. it seemed like just the game stalled (SC2) potentially because my internet went out. any way to look in event viewer to see when/if internet went out?

 

ive attached my system info and minidump files

 

thanks for any help

 

http://www.eightforums.com/attachments/f1/f30/23133d1371488451-windows-8-bsod-bad-pool-sf_17-06-2013.zip

 


Edited by dreborn, 17 June 2013 - 05:25 PM.


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#2 Anshad Edavana

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Posted 17 June 2013 - 11:22 PM

Hi

 

Welcome to the Bleeping Computer forum  :welcome:

 

It may take a little while to analyze the dumps you provided. In the meantime please post a Speccy snapshot of the system.

 

http://www.bleepingcomputer.com/forums/t/323892/publish-a-snapshot-using-speccy/

 

Copy and paste the web link provided by Speccy in next reply. 

 

Is the installation is a clean install from scratch or a upgrade ?



#3 dreborn

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Posted 18 June 2013 - 03:36 AM

great, thank you! this was a clean install

 

http://speccy.piriform.com/results/8ZWsfbGo7Y5g4T0NKDbhJtD



#4 Anshad Edavana

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Posted 18 June 2013 - 05:22 AM

Hi

 

Out of the 4 dumps, 3 shows BugCheck C2

 

http://msdn.microsoft.com/en-us/library/windows/hardware/ff560185(v=vs.85).aspx

 

Usual causes : Driver fault or memory failure.

 

One of the dump shows KERNEL_DATA_INPAGE_ERROR (7a) 

 

http://msdn.microsoft.com/en-us/library/windows/hardware/ff559211(v=vs.85).aspx

 

Usual cases Failing HDD , defective cabling and in some cases a failing RAM.

 

 

It is hard to say what is the cause at this stage. Please follow the below steps as a primary troubleshooting step.

 

1 ) If you are doing overclocking or over voltaging, please stop it at least for testing. Enter in to the BIOS setup and load optimized defaults to make sure clock and voltage values are in default setting. 

 

2 ) Download Seagate seatool from the below link and run a long test with it on the Seagate HDD.

 

    http://www.seagate.com/support/downloads/item/seatools-win-master/

 

3 ) Change the SATA data cable of both both HDD and SSD. Also reset the power connectors. This will solve any possible connectivity isues.

 

     sata.gif

 

4 ) A faulty memory module can also produce this type of errors. Remove all but one RAM and run the system. By running the system with only one module attached, you can easily find out witch module is faulty.

 

5 )Make sure all drivers are up to dated. Your Intel Management Engine driver seems to be an outdated oneDownload latest Intel ME and chipset drivers and install them. Download the old drivers first.

 

 

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=816&DwnldID=20775&ProductFamily=Software+Products&ProductLine=Chipset+Software&ProductProduct=Intel%C2%AE+Chipset+Software+Installation+Utility&lang=eng

 

 

https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=21888



#5 dreborn

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Posted 18 June 2013 - 12:59 PM

thanks for the reply. running long test on my current drives and ill post back. ive heard issues with this specific 3tb drive. i have another one to test just in case this one gives up a flag



#6 dreborn

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Posted 18 June 2013 - 01:38 PM

drive survived the long generic seatools test

 

running a memtest



#7 dreborn

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Posted 18 June 2013 - 02:07 PM

memtest passed as well



#8 dreborn

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Posted 18 June 2013 - 02:08 PM

i have a corsair 800d with the hdd backplate...never trusted it as much as direct cable to cable. i feel like there would be more issues if that was the problem.



#9 Anshad Edavana

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Posted 18 June 2013 - 02:25 PM

Hi

 

Did you tested each memory module individually ?. best way to test memory modules are to run the system with only one module attached at a time. Then run the usual software which leads to the crash. If you are getting blue screens with only one module, it will be faulty. Software diagnostic tool like Memtest86+ may not catch all errors.

 

Also update the drivers to the latest version available. Other than hardware problems and driver issues, another major contributor to blue screens are malwares. Especially rootkits. So scan your system for potentially dangerous malwares with the below tools.

 

Kaspersky TDSS Killer (detect rootkits ) - http://www.bleepingcomputer.com/download/tdsskiller/

 

Malwarebytes free (should run a full scan ) - https://www.bleepingcomputer.com/download/malwarebytes-anti-malware//


Edited by Anshad Edavana, 18 June 2013 - 02:26 PM.


#10 dreborn

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Posted 18 June 2013 - 02:46 PM

its tough since the BSOD's are so random. i can have a week and get no bsod. 

 

ill run kaspersky and malware

 

thanks!






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