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Laptop won't shutdown...


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6 replies to this topic

#1 crustyphorm

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Posted 17 June 2013 - 04:53 PM

I have been having problems shutting down my laptop.  In order to shutdown, I have to press the power button for 5 seconds.  I have attached a speccy snapshot if anybody can help me out.  Greatly appreciated....

 

http://speccy.piriform.com/results/PMSJdh7JCb7mCq85vEMaB37

 

 

 



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#2 Sneakycyber

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Posted 17 June 2013 - 09:42 PM

Have you tried the normal shutdown method for Windows 8?

Chad Mockensturm 

Systems and Network Engineer

Certified CompTia Network +, A +


#3 crustyphorm

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Posted 17 June 2013 - 10:19 PM

Yes I have....same result.



#4 Sneakycyber

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Posted 18 June 2013 - 04:03 AM

Please download MiniToolBox To your desk top and run it.
 
Please Check All Boxes
 
Click Go and post the result (Result.txt).
 
The result.txt should appear when the program completes and it should exit. You can then copy and paste the contents of the log into your response

 


Chad Mockensturm 

Systems and Network Engineer

Certified CompTia Network +, A +


#5 crustyphorm

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Posted 18 June 2013 - 08:23 AM

MiniToolBox by Farbar  Version: 16-06-2013
Ran by JAAFAR (administrator) on 18-06-2013 at 09:22:14
Running from "C:\Users\JAAFAR\Downloads"
Windows 8 Enterprise  (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Qualcomm Atheros AR9285 Wireless Network Adapter = Wi-Fi (Connected)
Realtek PCIe GBE Family Controller = Ethernet (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 9" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 11" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : JAAFAR-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Broadcast
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Wireless LAN adapter Local Area Connection* 11:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 12-F8-DA-57-48-C8
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Ethernet:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 8C-73-6E-B4-E0-C3
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wi-Fi:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Qualcomm Atheros AR9285 Wireless Network Adapter
   Physical Address. . . . . . . . . : C0-F8-DA-57-48-C8
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::910f:627b:2b96:1c65%12(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.0.10(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Tuesday, June 18, 2013 9:17:37 AM
   Lease Expires . . . . . . . . . . : Tuesday, June 25, 2013 9:17:41 AM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 264304858
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-40-16-7B-C0-F8-DA-57-48-C8
   DNS Servers . . . . . . . . . . . : 64.71.255.204
                                       64.71.255.198
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:1473:226b:3f57:fff5(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::1473:226b:3f57:fff5%16(Preferred) 
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
 
Tunnel adapter isatap.{F0077FFD-AC6A-4F4F-ACB8-D04FC0BF083A}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  64.71.255.204
 
Name:    google.com
Addresses:  2607:f8b0:400b:806::1003
 66.185.85.24
 66.185.85.34
 66.185.85.50
 66.185.85.54
 66.185.85.49
 66.185.85.20
 66.185.85.40
 66.185.85.39
 66.185.85.45
 66.185.85.35
 66.185.85.25
 66.185.85.44
 66.185.85.55
 66.185.85.30
 66.185.85.59
 66.185.85.29
 
 
Pinging google.com [66.185.85.49] with 32 bytes of data:
Reply from 66.185.85.49: bytes=32 time=8ms TTL=61
Reply from 66.185.85.49: bytes=32 time=11ms TTL=61
 
Ping statistics for 66.185.85.49:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 8ms, Maximum = 11ms, Average = 9ms
Server:  UnKnown
Address:  64.71.255.204
 
Name:    yahoo.com
Addresses:  98.139.183.24
 206.190.36.45
 98.138.253.109
 
 
Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=70ms TTL=52
Reply from 206.190.36.45: bytes=32 time=71ms TTL=52
 
Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 70ms, Maximum = 71ms, Average = 70ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 14...12 f8 da 57 48 c8 ......Microsoft Wi-Fi Direct Virtual Adapter
 13...8c 73 6e b4 e0 c3 ......Realtek PCIe GBE Family Controller
 12...c0 f8 da 57 48 c8 ......Qualcomm Atheros AR9285 Wireless Network Adapter
  1...........................Software Loopback Interface 1
 16...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1     192.168.0.10     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link      192.168.0.10    281
     192.168.0.10  255.255.255.255         On-link      192.168.0.10    281
    192.168.0.255  255.255.255.255         On-link      192.168.0.10    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.0.10    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.0.10    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 16    306 ::/0                     On-link
  1    306 ::1/128                  On-link
 16    306 2001::/32                On-link
 16    306 2001:0:4137:9e76:1473:226b:3f57:fff5/128
                                    On-link
 12    281 fe80::/64                On-link
 16    306 fe80::/64                On-link
 16    306 fe80::1473:226b:3f57:fff5/128
                                    On-link
 12    281 fe80::910f:627b:2b96:1c65/128
                                    On-link
  1    306 ff00::/8                 On-link
 16    306 ff00::/8                 On-link
 12    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\pnrpnsp.dll [67584] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [67584] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\NLAapi.dll [55296] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [21504] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [66560] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [85504] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [85504] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [72192] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [53760] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (06/18/2013 03:36:17 AM) (Source: Application Hang) (User: )
Description: The program mhdd bootable cd image setup (1).exe version 1.0.4914.63730 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 954
 
Start Time: 01ce6bf46d53f8f5
 
Termination Time: 60000
 
Application Path: C:\Users\JAAFAR\Downloads\mhdd bootable cd image setup (1).exe
 
Report Id: 7a94d064-d7e9-11e2-bea6-8c736eb4e0c3
 
Faulting package full name: 
 
Faulting package-relative application ID:
 
Error: (06/17/2013 09:02:08 PM) (Source: CltMngSvc) (User: )
Description: CltMngSvcServiceInstall: Fail to Start serviceSearch Protect by Conduit Updater (Error: 1056)
 
Error: (06/17/2013 09:01:51 PM) (Source: CltMngSvc) (User: )
Description: CltMngSvcServiceInstall: Fail to Start serviceSearch Protect by Conduit Updater (Error: 1056)
 
Error: (06/17/2013 06:35:22 AM) (Source: Application Error) (User: )
Description: Faulting application name: BingDesktop.exe, version: 1.2.126.0, time stamp: 0x5165174e
Faulting module name: BingDesktop.exe, version: 1.2.126.0, time stamp: 0x5165174e
Exception code: 0x40000015
Fault offset: 0x0017454a
Faulting process id: 0x920
Faulting application start time: 0xBingDesktop.exe0
Faulting application path: BingDesktop.exe1
Faulting module path: BingDesktop.exe2
Report Id: BingDesktop.exe3
Faulting package full name: BingDesktop.exe4
Faulting package-relative application ID: BingDesktop.exe5
 
Error: (06/16/2013 03:04:26 AM) (Source: Application Error) (User: )
Description: Faulting application name: BingDesktop.exe, version: 1.2.126.0, time stamp: 0x5165174e
Faulting module name: BingDesktop.exe, version: 1.2.126.0, time stamp: 0x5165174e
Exception code: 0x40000015
Fault offset: 0x0017454a
Faulting process id: 0xe8c
Faulting application start time: 0xBingDesktop.exe0
Faulting application path: BingDesktop.exe1
Faulting module path: BingDesktop.exe2
Report Id: BingDesktop.exe3
Faulting package full name: BingDesktop.exe4
Faulting package-relative application ID: BingDesktop.exe5
 
Error: (06/15/2013 07:43:41 AM) (Source: Application Error) (User: )
Description: Faulting application name: BingDesktop.exe, version: 1.2.126.0, time stamp: 0x5165174e
Faulting module name: BingDesktop.exe, version: 1.2.126.0, time stamp: 0x5165174e
Exception code: 0x40000015
Fault offset: 0x0017454a
Faulting process id: 0x1e0
Faulting application start time: 0xBingDesktop.exe0
Faulting application path: BingDesktop.exe1
Faulting module path: BingDesktop.exe2
Report Id: BingDesktop.exe3
Faulting package full name: BingDesktop.exe4
Faulting package-relative application ID: BingDesktop.exe5
 
Error: (06/14/2013 04:53:30 AM) (Source: Application Error) (User: )
Description: Faulting application name: BingDesktop.exe, version: 1.2.126.0, time stamp: 0x5165174e
Faulting module name: BingDesktop.exe, version: 1.2.126.0, time stamp: 0x5165174e
Exception code: 0x40000015
Fault offset: 0x0017454a
Faulting process id: 0xe3c
Faulting application start time: 0xBingDesktop.exe0
Faulting application path: BingDesktop.exe1
Faulting module path: BingDesktop.exe2
Report Id: BingDesktop.exe3
Faulting package full name: BingDesktop.exe4
Faulting package-relative application ID: BingDesktop.exe5
 
Error: (06/13/2013 03:27:41 AM) (Source: Application Error) (User: )
Description: Faulting application name: BingDesktop.exe, version: 1.2.126.0, time stamp: 0x5165174e
Faulting module name: BingDesktop.exe, version: 1.2.126.0, time stamp: 0x5165174e
Exception code: 0x40000015
Fault offset: 0x0017454a
Faulting process id: 0xc60
Faulting application start time: 0xBingDesktop.exe0
Faulting application path: BingDesktop.exe1
Faulting module path: BingDesktop.exe2
Report Id: BingDesktop.exe3
Faulting package full name: BingDesktop.exe4
Faulting package-relative application ID: BingDesktop.exe5
 
Error: (06/10/2013 03:03:05 AM) (Source: Application Error) (User: )
Description: Faulting application name: BingDesktop.exe, version: 1.2.126.0, time stamp: 0x5165174e
Faulting module name: BingDesktop.exe, version: 1.2.126.0, time stamp: 0x5165174e
Exception code: 0x40000015
Fault offset: 0x0017454a
Faulting process id: 0xfc0
Faulting application start time: 0xBingDesktop.exe0
Faulting application path: BingDesktop.exe1
Faulting module path: BingDesktop.exe2
Report Id: BingDesktop.exe3
Faulting package full name: BingDesktop.exe4
Faulting package-relative application ID: BingDesktop.exe5
 
Error: (06/05/2013 09:33:06 PM) (Source: Microsoft-Windows-WMI) (User: NT AUTHORITY)
Description: Event provider $Core attempted to register query "select * from __TimerEvent" whose target class "__TimerEvent" in //./ROOT/default namespace does not exist. The query will be ignored.
 
 
System errors:
=============
Error: (06/18/2013 09:17:29 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 4:04:23 AM on ?6/?18/?2013 was unexpected.
 
Error: (06/18/2013 02:37:46 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 1:30:56 AM on ?6/?18/?2013 was unexpected.
 
Error: (06/17/2013 09:56:04 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 9:04:51 PM on ?6/?17/?2013 was unexpected.
 
Error: (06/17/2013 05:11:20 PM) (Source: Service Control Manager) (User: )
Description: The hexmagic service failed to start due to the following error: 
%%2
 
Error: (06/17/2013 05:11:18 PM) (Source: Application Popup) (User: )
Description: \??\C:\Windows\SysWow64\drivers\hexmagic.sys
 
Error: (06/17/2013 05:11:18 PM) (Source: Service Control Manager) (User: )
Description: The hexmagic service failed to start due to the following error: 
%%1275
 
Error: (06/17/2013 05:11:18 PM) (Source: Service Control Manager) (User: )
Description: The hexmagic service failed to start due to the following error: 
%%1275
 
Error: (06/17/2013 05:11:18 PM) (Source: Application Popup) (User: )
Description: \??\C:\Windows\SysWow64\drivers\hexmagic.sys
 
Error: (06/17/2013 05:11:18 PM) (Source: Service Control Manager) (User: )
Description: The hexmagic service failed to start due to the following error: 
%%1275
 
Error: (06/17/2013 05:11:18 PM) (Source: Application Popup) (User: )
Description: \??\C:\Windows\SysWow64\drivers\hexmagic.sys
 
 
Microsoft Office Sessions:
=========================
Error: (06/18/2013 03:36:17 AM) (Source: Application Hang)(User: )
Description: mhdd bootable cd image setup (1).exe1.0.4914.6373095401ce6bf46d53f8f560000C:\Users\JAAFAR\Downloads\mhdd bootable cd image setup (1).exe7a94d064-d7e9-11e2-bea6-8c736eb4e0c3
 
Error: (06/17/2013 09:02:08 PM) (Source: CltMngSvc)(User: )
Description: CltMngSvcServiceInstall: Fail to Start serviceSearch Protect by Conduit Updater (Error: 1056)
 
Error: (06/17/2013 09:01:51 PM) (Source: CltMngSvc)(User: )
Description: CltMngSvcServiceInstall: Fail to Start serviceSearch Protect by Conduit Updater (Error: 1056)
 
Error: (06/17/2013 06:35:22 AM) (Source: Application Error)(User: )
Description: BingDesktop.exe1.2.126.05165174eBingDesktop.exe1.2.126.05165174e400000150017454a92001ce6b464a135862C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktop.exeC:\Program Files (x86)\Microsoft\BingDesktop\BingDesktop.exe9c7819b4-d739-11e2-be8f-8c736eb4e0c3
 
Error: (06/16/2013 03:04:26 AM) (Source: Application Error)(User: )
Description: BingDesktop.exe1.2.126.05165174eBingDesktop.exe1.2.126.05165174e400000150017454ae8c01ce6a5fa8e73a36C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktop.exeC:\Program Files (x86)\Microsoft\BingDesktop\BingDesktop.exefa6f7525-d652-11e2-be8a-8c736eb4e0c3
 
Error: (06/15/2013 07:43:41 AM) (Source: Application Error)(User: )
Description: BingDesktop.exe1.2.126.05165174eBingDesktop.exe1.2.126.05165174e400000150017454a1e001ce69bd8184d57fC:\Program Files (x86)\Microsoft\BingDesktop\BingDesktop.exeC:\Program Files (x86)\Microsoft\BingDesktop\BingDesktop.exed3059ed1-d5b0-11e2-be89-8c736eb4e0c3
 
Error: (06/14/2013 04:53:30 AM) (Source: Application Error)(User: )
Description: BingDesktop.exe1.2.126.05165174eBingDesktop.exe1.2.126.05165174e400000150017454ae3c01ce68dc912f02daC:\Program Files (x86)\Microsoft\BingDesktop\BingDesktop.exeC:\Program Files (x86)\Microsoft\BingDesktop\BingDesktop.exee239f45d-d4cf-11e2-be86-8c736eb4e0c3
 
Error: (06/13/2013 03:27:41 AM) (Source: Application Error)(User: )
Description: BingDesktop.exe1.2.126.05165174eBingDesktop.exe1.2.126.05165174e400000150017454ac6001ce680768f8b171C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktop.exeC:\Program Files (x86)\Microsoft\BingDesktop\BingDesktop.exeba9fa640-d3fa-11e2-be82-8c736eb4e0c3
 
Error: (06/10/2013 03:03:05 AM) (Source: Application Error)(User: )
Description: BingDesktop.exe1.2.126.05165174eBingDesktop.exe1.2.126.05165174e400000150017454afc001ce65a87864b14cC:\Program Files (x86)\Microsoft\BingDesktop\BingDesktop.exeC:\Program Files (x86)\Microsoft\BingDesktop\BingDesktop.execc27e539-d19b-11e2-be7b-8c736eb4e0c3
 
Error: (06/05/2013 09:33:06 PM) (Source: Microsoft-Windows-WMI)(User: NT AUTHORITY)
Description: $Coreselect * from __TimerEvent__TimerEvent//./ROOT/default
 
 
=========================== Installed Programs ============================
 
7-Zip 9.20 (x64 edition) (Version: 9.20.00.0)
Anytime USB Charge Utility (Version: 2.01.00.001)
Battery Utility (Version: 4.01.20.001)
Bing Desktop (Version: 1.2.126.0)
CCleaner (Version: 4.02)
FJ Camera (Version: 6.0.1209.0_WHQL)
Fujitsu BIOS Driver (Version: 1.1.0.0)
Fujitsu Display Manager (Version: 8.01.10.201)
Fujitsu MobilityCenter Extension Utility (Version: 4.01.00.000)
Fujitsu Support Center (Version: 1.1.1.1)
Fujitsu System Extension Utility (Version: 3.5.0.0)
Google Chrome (Version: 27.0.1453.110)
Google Talk Plugin (Version: 4.0.1.13525)
Google Update Helper (Version: 1.3.21.145)
Intel PROSet Wireless
Intel® Management Engine Components (Version: 8.1.0.1252)
Intel® Processor Graphics (Version: 9.17.10.2932)
Intel® Rapid Storage Technology (Version: 11.6.2.1002)
Intel® PROSet/Wireless WiFi Software (Version: 15.05.4000.1515)
Intel® Trusted Connect Service Client (Version: 1.24.388.1)
LIFEBOOK Application Panel (Version: 8.5.0.0)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft Silverlight (Version: 5.1.20125.0)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Pointing Device Utility (Version: 2.0.0.0)
Power Saving Utility (Version: 33.01.00.006)
Qualcomm Atheros Client Installation Program (Version: 10.0)
Realtek Ethernet Controller Driver (Version: 8.2.612.2012)
Realtek High Definition Audio Driver (Version: 6.0.1.6714)
Realtek USB 2.0 Card Reader (Version: 6.2.8400.30137)
Speccy (Version: 1.21)
StudioTax 2012 (Version: 8.0.6.1)
Windows Driver Package - FUJITSU LIMITED (FUJ02B1) System  (06/09/2012 1.23) (Version: 06/09/2012 1.23)
Windows Driver Package - FUJITSU LIMITED (FUJ02E3) System  (06/22/2012 1.30.0.0) (Version: 06/22/2012 1.30.0.0)
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 28%
Total physical RAM: 4008.67 MB
Available physical RAM: 2865.29 MB
Total Pagefile: 8104.67 MB
Available Pagefile: 6900.75 MB
Total Virtual: 4095.88 MB
Available Virtual: 3964.22 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:297.99 GB) (Free:250.66 GB) NTFS
2 Drive d: (System Reserved) (Fixed) (Total:0.1 GB) (Free:0.06 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\JAAFAR-PC
 
Administrator            Alicia                   Guest                    
JAAFAR                   
 
========================= Minidump Files ==================================
 
No minidump file found
 
========================= Restore Points ==================================
 
04-06-2013 21:50:07 Windows Update
05-06-2013 22:36:39 Installed Fujitsu BIOS Driver
13-06-2013 08:39:09 Windows Update
16-06-2013 18:23:53 Windows Update
17-06-2013 19:35:06 Installed Pointing Device Utility
 
**** End of log ****
 

 



#6 Sneakycyber

Sneakycyber

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Posted 19 June 2013 - 04:14 AM

  1. Get rid of the Bing Desktop Application it keeps crashing or getting blocked.
  2. Did the problem start after you updated your Bios on 5-6-2013 or did you do that as a repair option?
  3. The program you downloaded to scan your HDD for problems doesn't appear to have worked correctly. I would uninstall it or delete the Image file  You can download the Toshiba Hard drive utilities from HERE.
  4. When you posted the Speccy report did you have SEVERAL tabs open in Chrome? IF not you will want to uncheck background apps in the options to stop your extensions from continuing to run after chrome is closed.

Chad Mockensturm 

Systems and Network Engineer

Certified CompTia Network +, A +


#7 crustyphorm

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Posted 22 June 2013 - 07:48 PM

I couldn't use toshiba's own, so I used seagate's instead.  It passed the short generic test, but failed the long generic test.  I think I need to get a new hard disk.






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