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Can't Get Rid Of The Spywarequake 'virus Alert!' Tray Icon


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8 replies to this topic

#1 Fawkes

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Posted 15 April 2006 - 02:28 PM

Hi,

I was recently infected with the SpywareQuake program and did everything Grinler's How to remove SpywareQuake guide says, but still the blinking red-green 'Virus Alert!' icon won't go away.

I'm talking about this thing:

Posted Image

Also, here's my HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 22:26:59, on 15/04/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\system32\wwSecure.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Winamp\winamp.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\david s\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: Nothing - {8d83b16e-0de1-452b-ac52-96ec0b34aa4b} - C:\WINDOWS\system32\hp6E52.tmp (file missing)
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\fgiebar.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: הורד באמצעות פלאש-גט - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: הורד הכל באמצעות פלאש-גט - C:\Program Files\FlashGet\jc_all.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1133455039937
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1145054581968
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {D79B6F43-F214-4E7A-9ECB-CCC8771F2416} (LauncherV1 Class) - http://www.tapuz.co.il/irc/main/launcher.cab
O16 - DPF: {F59AB0C4-3443-4551-A78F-C101F9DE0215} (LauncherV1 Class) - http://irc.nana.co.il/Cabs/launcher39.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{D87CA8DC-EACC-40F5-B261-A065ABCA5ECB}: NameServer = 192.168.2.1
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Washer AutoComplete (wwSecSvc) - Webroot Software, Inc. - C:\WINDOWS\system32\wwSecure.exe

Thanks in advance to whoever offers help!

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#2 Elru

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Posted 15 April 2006 - 03:22 PM

I am also having this same problem. I already did everything found at http://www.bleepingcomputer.com/forums/top....html#automated and I'm still getting the green wheelchair with the popup notification. It is even showing up in safe mode.

#3 perrymc

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Posted 16 April 2006 - 04:09 AM

Ditto for me also. Yesterday, I was slammed by SpyAxe Rogue, Spyware Strike, DesktopScam Trojan Downloader and a few others to boot. I installed Counterspy which cleaned everything up but the virus alert in the system tray. I then tried SpyBot Search and Destroy followed by AdAware SE Personal, all to no avail. Since the virus alert tried to direct me to SpywareQuake.com, I googled and followed the same Bleeping Computer suggestions as above (roguescanfix and smitrem followed by Pandascan).

Big time surprised to see the virus alert still active in safe mode also! Panda Scan and the other spyware programs all came back clean after following the removal instructions. I tried an additional step to permanently hide the icon via right click of the Start button, select properties and customize to always hide. It didn't work either -- I assume because it doesn't qualify as an 'inactive' icon.

I am using XP Pro and the pop-up virus alert only appears in my profile. It does not occur when other users log in to their profiles.

Glad to know I am not by myself -- Hope someone out there can help us with this! Waiting to hear and Thanks for the help.

#4 Albert Frankenstein

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Posted 16 April 2006 - 11:51 AM

I am using XP Pro and the pop-up virus alert only appears in my profile. It does not occur when other users log in to their profiles.

One idea is to try to run those programs while in safe mode and logged in under your user name.
ALBERT FRANKENSTEIN
I'M SO SMART IT'S SCARY!


Currently home chillin' with the fam and my two dogs!


#5 Albert Frankenstein

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Posted 16 April 2006 - 11:53 AM

There are constantly new variants of malware released into the wild with the purpose of staying one step ahead of those of us who fight it and remove it. It is possible that you all have a new variant? At least that is one idea.

For help with removing your infection I would like to refer you to the Highjack This (HJT) forum here at BleepingComputer.com:

First: Read the Preparation Guide found HERE. It is very important that you follow ALL of the instructions found within. (There are many important steps in this guide that may clean your computer.)

Second: Post your system information along with a brief description of the problems you are having, and your HJT log in the HJT forum found HERE.

NOTE: Please, after you post your HJT log DO NOT make another post in the HJT forum until it has been responded to by a member of the HJT Team. The first thing they look for, when looking for logs to reply to, is 0 replies. If you make another post there will be 1 reply. The team member glancing over the replies might think someone is already helping you out and will not respond. So, just make your post and let it sit there until a team member responds. The volunteers who work that forum are very busy, so please be patient and wait. It can sometimes take a few days for a response. If after 5 days you still have gotten no response, then post a link to your HJT log HERE.

Third: If, after finishing your work with the folks at the HJT forum you have issues with XP related to the removal of the infection, then come back in here and let us help you get your computer back to normal.

You are in good hands! Good luck!
ALBERT FRANKENSTEIN
I'M SO SMART IT'S SCARY!


Currently home chillin' with the fam and my two dogs!


#6 dymo

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Posted 16 April 2006 - 01:55 PM

I'm experiencing the same problem on my computer also...

-DyMo

#7 perrymc

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Posted 16 April 2006 - 07:39 PM

Albert,

Thanks for your two posts, will try running spybot and if needed adaware se in safe mode. Will follow with your second suggestion if needed. Really appreciate the guidance.

Perrymc

#8 Elru

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Posted 18 April 2006 - 01:15 AM

The latest addition to grinler's post seemed to fix it for me (having already done the rest of it before).

In safe mode I deleted C:\WINDOWS\system32\suprox.dll.

#9 Albert Frankenstein

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Posted 18 April 2006 - 06:55 AM

The latest addition to grinler's post seemed to fix it for me (having already done the rest of it before).

In safe mode I deleted C:\WINDOWS\system32\suprox.dll.

Yes, thanks for that report. Grinler just updated the fix.
ALBERT FRANKENSTEIN
I'M SO SMART IT'S SCARY!


Currently home chillin' with the fam and my two dogs!





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