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ZeroAccess? regsvr32.exe cant be found, vista wont load in normal mode


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3 replies to this topic

#1 peace4567

peace4567

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  • 7 posts
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  • Local time:03:11 AM

Posted 16 June 2013 - 05:16 PM

For the past few months the computer has been run only in safe mode. Initially the computer would boot in normal mode but after about 5 minutes all of the windows would say "not responding". I couldnt get any program to work and it seemed as though the computer was constantly processing something that prevented me from using it correctly. This didnt happen in safe mode so that was the only way I could use it. Fast forward to now and Vista won't even load past the welcome screen. It just goes to the dark screen but the desktop background never shows, nor does any programs...just completely black after the welcome screen.

I've searched online for ways to fix it, some involving the regsvr32.exe file, but while in safe mode it says that it cannot be found, although I do see it in the System32 folder on my C drive. I've scanned using malwarebytes, ms security essentials, rkill, spybot, kaspersky rescue disk, microsoft malware removal...but unfortunately I'm still having this issue. Some viruses were detected earlier (and i thought removed) including ZeroAccess, but apparently it's still wreaking havoc on the computer!

I can only use it in safemode. I also have no ability to system restore because all of the points are gone.

A few times upon signing in normal mode there was a prompt that read "login process has failed to create the security option"

I also have issues with uninstalling various programs...my system just wont allow me to :(

In regards to regsvr2, i get the prompt "Cannot find c:\windows\system32\regsvr32.exe", but i see it in the system32 folder.

In safe mode I also get a red shield with an X on the bottom right screen, I cant remember if that is normal to see in safe mode. Prompt regarding Windows Security Alerts.

I dont know if anything else may be helpful but I'd really appreciate some help. Thanks folks!

 

 

.
.
DDS (Ver_2012-11-20.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 6/10/2008 1:51:14 AM
System Uptime: 6/16/2013 11:38:52 AM (3 hours ago)
.
Motherboard: Quanta |  | 30CC
Processor: Intel® Core™2 Duo CPU     T5750  @ 2.00GHz | U2E1 | 1995/667mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 221 GiB total, 163.609 GiB free.
D: is FIXED (NTFS) - 12 GiB total, 2.019 GiB free.
E: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
No restore point in system.
.
==== Installed Programs ======================
.
 Update for Microsoft Office 2007 (KB2508958)
Activation Assistant for the 2007 Microsoft Office suites
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader 8.1.0
Adobe Shockwave Player
Adobe Shockwave Player 11.5
AppCore
Apple Mobile Device Support
Apple Software Update
Bonjour
Cards_Calendar_OrderGift_DoMorePlugout
ccCommon
CCleaner
Compatibility Pack for the 2007 Office system
Component Framework
CyberLink YouCam
D3DX10
DealFinder
DivX Setup
DVD Suite
EA Link
F.lux
Facebook Video Calling 1.2.0.159
Google Earth Plug-in
Google Talk Plugin
Google Update Helper
Hauppauge MCE XP/Vista Software Encoder (2.0.25149)
Hewlett-Packard Active Check
Hewlett-Packard Asset Agent for Health Check
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Active Support Library
HP Customer Experience Enhancements
HP Doc Viewer
HP Easy Setup - Frontend
HP Help and Support
HP OfficeMax Notebook Demo
HP Photosmart Essential 2.5
HP Quick Launch Buttons 6.30 E1
HP QuickPlay 3.6
HP QuickTouch 1.00 C4
HP Smart Web Printing
HP Total Care Advisor
HP Update
HP User Guides 0087
HP Wireless Assistant
HPNetworkAssistant
HPPhotoSmartDiscLabel_PaperLabel
HPPhotoSmartDiscLabel_PrintOnDisc
HPPhotoSmartDiscLabel_Tattoo
HPPhotoSmartDiscLabelContent1
hpphotosmartdisclabelplugin
HPPhotoSmartPhotobookHolidayPack1
HPPhotoSmartPhotobookModernPack1
HPPhotoSmartPhotobookPlayfulPack1
HPPhotoSmartPhotobookScrapbookPack1
HPPhotoSmartPhotobookWebPack1
Intel® Graphics Media Accelerator Driver
Intel® Matrix Storage Manager
iTunes
Java Auto Updater
Java™ 6 Update 31
LabelPrint
LightScribe System Software  1.10.13.1
LiveUpdate (Symantec Corporation)
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
Motorola SM56 Data Fax Modem
Move Media Player
Mozilla Firefox 19.0.2 (x86 en-US)
Mozilla Maintenance Service
MSN
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
muvee autoProducer 6.1
Norton AntiVirus
Norton AntiVirus Help
Norton Confidential Core
Norton Internet Security
Norton Protection Center
Octoshape add-in for Adobe Flash Player
ooVoo
Power2Go
PowerDirector
PSSWCORE
QuickPlay SlingPlayer 0.4.6
QuickTime
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealPlayer
Realtek 8169 PCI, 8168 and 8101E PCIe Ethernet Network Card Driver for Windows Vista
Realtek High Definition Audio Driver
RealUpgrade 1.1
RICOH R5C83x/84x Flash Media Controller Driver Ver.3.51.01
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596666) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596856) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596880) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597162) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2597161) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2596786) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2596917) 32-Bit Edition
Segoe UI
Skype™ 5.3
Slingbox Flash Tour
SlingPlayer
SPBBC 32bit
Symantec Real Time Storage Protection Component
SymNet
Synaptics Pointing Device Driver
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2596598) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2687407) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VC80CRTRedist - 8.0.50727.4053
VideoToolkit01
Viewpoint Media Player
WeatherBug Gadget
Windows Essentials Media Codec Pack 3.2
Windows Installer Clean Up
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Messenger
Windows Live Photo Common
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Media Player Firefox Plugin
.
==== Event Viewer Messages From Past Week ========
.
6/9/2013 9:59:23 AM, Error: EventLog [6008]  - The previous system shutdown at 9:55:52 AM on 6/9/2013 was

unexpected.
6/9/2013 9:42:31 AM, Error: EventLog [6008]  - The previous system shutdown at 9:38:00 AM on 6/9/2013 was

unexpected.
6/9/2013 9:15:35 AM, Error: EventLog [6008]  - The previous system shutdown at 10:16:31 PM on 6/8/2013

was unexpected.
6/9/2013 8:01:09 PM, Error: EventLog [6008]  - The previous system shutdown at 7:45:34 PM on 6/9/2013 was

unexpected.
6/9/2013 7:43:40 PM, Error: EventLog [6008]  - The previous system shutdown at 7:39:57 PM on 6/9/2013 was

unexpected.
6/9/2013 7:38:05 PM, Error: EventLog [6008]  - The previous system shutdown at 10:03:16 AM on 6/9/2013

was unexpected.
6/9/2013 10:01:30 AM, Error: Service Control Manager [7032]  - The Service Control Manager tried to take a

corrective action (Restart the service) after the unexpected termination of the Windows Search service, but this

action failed with the following error:  An instance of the service is already running.
6/9/2013 10:01:02 AM, Error: Service Control Manager [7024]  - The Windows Search service terminated with

service-specific error 2147749155 (0x80040D23).
6/16/2013 9:04:17 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting

to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-

000000000046}
6/16/2013 9:00:30 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting

to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-

5C22C517CE39}
6/16/2013 8:18:23 AM, Error: EventLog [6008]  - The previous system shutdown at 8:08:03 AM on 6/16/2013

was unexpected.
6/16/2013 8:07:08 AM, Error: EventLog [6008]  - The previous system shutdown at 7:57:32 AM on 6/16/2013

was unexpected.
6/16/2013 7:56:47 AM, Error: EventLog [6008]  - The previous system shutdown at 5:56:20 AM on 6/15/2013

was unexpected.
6/16/2013 12:59:10 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068"

attempting to start the service BITS with arguments "" in order to run the server: {4991D34B-80A1-4291-83B6-

3328366B9097}
6/16/2013 12:57:14 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084"

attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-

B9A5-505054503030}
6/16/2013 11:40:27 AM, Error: Service Control Manager [7026]  - The following boot-start or system-start

driver(s) failed to load:  eeCtrl SPBBCDrv spldr SRTSPX SymIM SYMTDI Wanarpv6
6/16/2013 11:40:27 AM, Error: Service Control Manager [7001]  - The Computer Browser service depends on the

Server service which failed to start because of the following error:  The dependency service or group failed to

start.
6/16/2013 11:40:11 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084"

attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1

-B726-00C04FB926AF}
6/16/2013 11:40:02 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084"

attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821

-461A-A407-50B198B896DC}
6/16/2013 11:14:03 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084"

attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-

86AC-DB1CBF673334}
6/16/2013 10:05:41 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084"

attempting to start the service WSearch with arguments "" in order to run the server: {9E175B68-F52A-11D8-

B9A5-505054503030}
6/15/2013 5:55:28 AM, Error: EventLog [6008]  - The previous system shutdown at 9:20:26 PM on 6/14/2013

was unexpected.
6/13/2013 5:21:11 PM, Error: Service Control Manager [7000]  - The mbamchameleon service failed to start due

to the following error:  The driver was not loaded because the system is booting into safe mode.
6/13/2013 5:17:41 PM, Error: EventLog [6008]  - The previous system shutdown at 5:08:30 PM on 6/13/2013

was unexpected.
6/13/2013 5:07:39 PM, Error: EventLog [6008]  - The previous system shutdown at 5:05:04 PM on 6/13/2013

was unexpected.
6/13/2013 5:04:10 PM, Error: EventLog [6008]  - The previous system shutdown at 4:58:28 PM on 6/13/2013

was unexpected.
6/13/2013 4:52:49 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds)

while waiting for the Google Update Service (gupdate) service to connect.
6/13/2013 4:52:49 PM, Error: Service Control Manager [7000]  - The Google Update Service (gupdate) service

failed to start due to the following error:  The service did not respond to the start or control request in a timely

fashion.
6/13/2013 4:50:41 PM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver

(s) failed to load:  eeCtrl SPBBCDrv SRTSPX SymIM SYMTDI
6/13/2013 4:50:41 PM, Error: Service Control Manager [7022]  - The QuickPlay Background Capture Service

(QBCS) service hung on starting.
6/13/2013 4:50:41 PM, Error: Service Control Manager [7001]  - The QuickPlay Task Scheduler (QTS) service

depends on the QuickPlay Background Capture Service (QBCS) service which failed to start because of the

following error:  After starting, the service hung in a start-pending state.
6/13/2013 4:50:41 PM, Error: Service Control Manager [7000]  - The Parallel port driver service failed to start

due to the following error:  The service cannot be started, either because it is disabled or because it has no

enabled devices associated with it.
6/13/2013 4:50:41 PM, Error: Service Control Manager [7000]  - The CO_Mon service failed to start due to the

following error:  The system cannot find the file specified.
6/13/2013 4:48:33 PM, Error: EventLog [6008]  - The previous system shutdown at 4:39:31 PM on 6/13/2013

was unexpected.
6/13/2013 4:38:37 PM, Error: EventLog [6008]  - The previous system shutdown at 4:31:50 PM on 6/13/2013

was unexpected.
6/13/2013 4:30:56 PM, Error: EventLog [6008]  - The previous system shutdown at 4:15:54 PM on 6/13/2013

was unexpected.
6/13/2013 4:14:01 PM, Error: EventLog [6008]  - The previous system shutdown at 4:09:57 PM on 6/13/2013

was unexpected.
6/13/2013 4:09:04 PM, Error: EventLog [6008]  - The previous system shutdown at 4:06:16 PM on 6/13/2013

was unexpected.
6/13/2013 4:05:27 PM, Error: EventLog [6008]  - The previous system shutdown at 12:17:21 PM on 6/13/2013

was unexpected.
6/13/2013 12:16:28 PM, Error: EventLog [6008]  - The previous system shutdown at 12:12:56 PM on

6/13/2013 was unexpected.
6/13/2013 12:12:04 PM, Error: EventLog [6008]  - The previous system shutdown at 11:22:21 AM on

6/13/2013 was unexpected.
6/13/2013 11:10:33 AM, Error: EventLog [6008]  - The previous system shutdown at 11:08:38 AM on

6/13/2013 was unexpected.
6/13/2013 10:54:00 AM, Error: Service Control Manager [7000]  - The Microsoft Antimalware Service service

failed to start due to the following error:  The system cannot find the path specified.
6/13/2013 10:52:17 AM, Error: EventLog [6008]  - The previous system shutdown at 10:50:23 AM on

6/13/2013 was unexpected.
6/13/2013 10:48:30 AM, Error: EventLog [6008]  - The previous system shutdown at 10:44:43 AM on

6/13/2013 was unexpected.
6/13/2013 10:42:50 AM, Error: EventLog [6008]  - The previous system shutdown at 10:40:21 AM on

6/13/2013 was unexpected.
6/13/2013 10:24:31 AM, Error: Service Control Manager [7026]  - The following boot-start or system-start

driver(s) failed to load:  eeCtrl MpFilter SPBBCDrv spldr SRTSPX SymIM SYMTDI Wanarpv6
6/12/2013 9:50:57 PM, Error: EventLog [6008]  - The previous system shutdown at 9:37:38 PM on 6/12/2013

was unexpected.
6/12/2013 9:08:25 PM, Error: EventLog [6008]  - The previous system shutdown at 8:46:59 PM on 6/12/2013

was unexpected.
6/12/2013 8:38:03 PM, Error: EventLog [6008]  - The previous system shutdown at 8:35:10 PM on 6/12/2013

was unexpected.
6/12/2013 8:29:15 PM, Error: EventLog [6008]  - The previous system shutdown at 8:25:06 PM on 6/12/2013

was unexpected.
6/12/2013 8:18:11 PM, Error: EventLog [6008]  - The previous system shutdown at 8:17:14 PM on 6/12/2013

was unexpected.
6/12/2013 8:03:50 PM, Error: EventLog [6008]  - The previous system shutdown at 8:01:54 PM on 6/12/2013

was unexpected.
6/12/2013 8:00:00 PM, Error: EventLog [6008]  - The previous system shutdown at 7:56:32 PM on 6/12/2013

was unexpected.
6/12/2013 7:54:38 PM, Error: EventLog [6008]  - The previous system shutdown at 7:51:14 PM on 6/12/2013

was unexpected.
6/12/2013 6:56:42 AM, Error: EventLog [6008]  - The previous system shutdown at 4:15:19 PM on 6/11/2013

was unexpected.
6/12/2013 6:05:15 PM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver

(s) failed to load:  eeCtrl MpFilter SASDIFSV SASKUTIL SPBBCDrv spldr SRTSPX SymIM SYMTDI Wanarpv6
6/12/2013 6:04:20 PM, Error: EventLog [6008]  - The previous system shutdown at 6:00:35 PM on 6/12/2013

was unexpected.
6/12/2013 5:58:40 PM, Error: EventLog [6008]  - The previous system shutdown at 5:56:04 PM on 6/12/2013

was unexpected.
6/12/2013 5:54:09 PM, Error: EventLog [6008]  - The previous system shutdown at 5:50:28 PM on 6/12/2013

was unexpected.
6/12/2013 3:43:14 PM, Error: EventLog [6008]  - The previous system shutdown at 3:39:11 PM on 6/12/2013

was unexpected.
6/12/2013 3:36:23 PM, Error: EventLog [6008]  - The previous system shutdown at 3:31:14 PM on 6/12/2013

was unexpected.
6/12/2013 3:28:23 PM, Error: EventLog [6008]  - The previous system shutdown at 3:24:27 PM on 6/12/2013

was unexpected.
6/12/2013 3:22:35 PM, Error: EventLog [6008]  - The previous system shutdown at 3:19:04 PM on 6/12/2013

was unexpected.
6/12/2013 3:15:05 PM, Error: Application Popup [877]  - There was error [DATABASE OPEN FAILED] processing

the driver database.
6/12/2013 3:01:33 PM, Error: Service Control Manager [7001]  - The Network List Service service depends on the

Network Location Awareness service which failed to start because of the following error:  The dependency

service or group failed to start.
6/12/2013 3:01:15 PM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver

(s) failed to load:  AFD DfsC eeCtrl mfehidk mfewfpk MpFilter NetBIOS netbt nsiproxy PSched RasAcd rdbss Smb

SPBBCDrv spldr SRTSPX SymIM SYMTDI tdx Wanarpv6
6/12/2013 3:01:15 PM, Error: Service Control Manager [7001]  - The Workstation service depends on the

Network Store Interface Service service which failed to start because of the following error:  The dependency

service or group failed to start.
6/12/2013 3:01:15 PM, Error: Service Control Manager [7001]  - The WebDav Client Redirector Driver service

depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error:  A

device attached to the system is not functioning.
6/12/2013 3:01:15 PM, Error: Service Control Manager [7001]  - The WebClient service depends on the WebDav

Client Redirector Driver service which failed to start because of the following error:  The dependency service or

group failed to start.
6/12/2013 3:01:15 PM, Error: Service Control Manager [7001]  - The TCP/IP NetBIOS Helper service depends on

the Ancilliary Function Driver for Winsock service which failed to start because of the following error:  A device

attached to the system is not functioning.
6/12/2013 3:01:15 PM, Error: Service Control Manager [7001]  - The SMB MiniRedirector Wrapper and Engine

service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following

error:  A device attached to the system is not functioning.
6/12/2013 3:01:15 PM, Error: Service Control Manager [7001]  - The SMB 2.0 MiniRedirector service depends on

the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The

dependency service or group failed to start.
6/12/2013 3:01:15 PM, Error: Service Control Manager [7001]  - The SMB 1.x MiniRedirector service depends on

the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The

dependency service or group failed to start.
6/12/2013 3:01:15 PM, Error: Service Control Manager [7001]  - The Network Store Interface Service service

depends on the NSI proxy service service which failed to start because of the following error:  A device attached

to the system is not functioning.
6/12/2013 3:01:15 PM, Error: Service Control Manager [7001]  - The Network Location Awareness service

depends on the Network Store Interface Service service which failed to start because of the following error:  The

dependency service or group failed to start.
6/12/2013 3:01:15 PM, Error: Service Control Manager [7001]  - The McAfee Validation Trust Protection Service

service depends on the McAfee Inc. mfehidk service which failed to start because of the following error:  A device

attached to the system is not functioning.
6/12/2013 3:01:15 PM, Error: Service Control Manager [7001]  - The IP Helper service depends on the Network

Store Interface Service service which failed to start because of the following error:  The dependency service or

group failed to start.
6/12/2013 3:01:15 PM, Error: Service Control Manager [7001]  - The DNS Client service depends on the NetIO

Legacy TDI Support Driver service which failed to start because of the following error:  A device attached to the

system is not functioning.
6/12/2013 3:01:15 PM, Error: Service Control Manager [7001]  - The DHCP Client service depends on the

Ancilliary Function Driver for Winsock service which failed to start because of the following error:  A device

attached to the system is not functioning.
6/12/2013 3:00:47 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting

to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-

001185AD2B89}
6/12/2013 3:00:47 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting

to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-

00805FC1270E}
6/12/2013 3:00:47 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting

to start the service fdPHost with arguments "" in order to run the server: {145B4335-FE2A-4927-A040-

7C35AD3180EF}
6/12/2013 2:36:32 PM, Error: Ntfs [55]  - The file system structure on the disk is corrupt and unusable. Please

run the chkdsk utility on the volume \Device\HarddiskVolume1.
6/12/2013 2:36:26 PM, Error: Service Control Manager [7031]  - The Windows Search service terminated

unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds:

Restart the service.
6/12/2013 2:04:41 PM, Error: EventLog [6008]  - The previous system shutdown at 2:01:44 PM on 6/12/2013

was unexpected.
6/12/2013 2:01:08 PM, Error: EventLog [6008]  - The previous system shutdown at 1:59:52 PM on 6/12/2013

was unexpected.
6/12/2013 1:05:12 PM, Error: Service Control Manager [7030]  - The UEBZ service is marked as an interactive

service.  However, the system is configured to not allow interactive services.  This service may not function

properly.
.
==== End Of File ===========================
 

 

 

DDS (Ver_2012-11-20.01) - NTFS_x86 NETWORK
Internet Explorer: 9.0.8112.16448  BrowserJavaVersion: 1.6.0_31
Run by OfficeMax at 14:44:34 on 2013-06-16
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.3062.2087 [GMT -7:00]
.
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\mfevtps.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k secsvcs
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://i-houseclean.com/key.php?a=0
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Pavilion&pf=laptop
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Pavilion&pf=laptop
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Pavilion&pf=laptop
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>
BHO: Adobe PDF Reader Link Helper: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\programdata\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - <orphaned>
BHO: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - <orphaned>
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: HP Print Clips: {FFFFFFFF-FF12-44C5-91EC-068E3AA1B2D7} - c:\program files\hp\smart web printing\hpswp_framework.dll
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [F.lux] "c:\users\officemax\local settings\apps\f.lux\flux.exe" /noshow
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SMSERIAL] c:\program files\motorola\smserial\sm56hlpr.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [UCam_Menu] "c:\program files\cyberlink\youcam\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\youcam" update "software\cyberlink\youcam\1.0"
mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [WAWifiMessage] c:\program files\hewlett-packard\hp wireless assistant\WiFiMsg.exe
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRunOnce: [1] f:\mbam-chameleon-1.62.1.1000\mbam-chameleon.exe /r /p
uExplorerRun: [LightScribe] c:\users\officemax\appdata\roaming\f273ef\F273EF.exe
uPolicies-Explorer: HideSCAHealth = dword:1
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {58ECB495-38F0-49cb-A538-10282ABF65E7} - {A93C41D8-01F8-4F8B-B14C-DE20B117E636} - c:\program files\hp\smart web printing\hpswp_extensions.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www1.snapfish.com/SnapfishActivia.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
TCP: NameServer = 192.168.1.254
TCP: Interfaces\{7CA14594-3DD1-4783-9A06-03A53BE47B0F} : DHCPNameServer = 192.168.1.254
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Notify: igfxcui - igfxdev.dll
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
SEH: {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - <orphaned>
LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\officemax\appdata\roaming\mozilla\firefox\profiles\86awjfba.default\
FF - component: c:\programdata\real\realplayer\browserrecordplugin\firefox\ext\components\nprpffbrowserrecordext.dll
FF - component: c:\programdata\real\realplayer\browserrecordplugin\firefox\ext\components\nprpffbrowserrecordlegacyext.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\java\jre6\bin\plugin2\npdeployJava1.dll
FF - plugin: c:\program files\java\jre6\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\microsoft silverlight\4.1.10329.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - plugin: c:\programdata\real\realplayer\browserrecordplugin\mozillaplugins\nprpchromebrowserrecordext.dll
FF - plugin: c:\programdata\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll
FF - plugin: c:\users\officemax\appdata\local\google\update\1.3.21.115\npGoogleUpdate3.dll
FF - plugin: c:\users\officemax\appdata\roaming\move networks\plugins\npqmp071503000010.dll
FF - plugin: c:\users\officemax\appdata\roaming\mozilla\firefox\profiles\86awjfba.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\plugins\npqscan.dll
FF - plugin: c:\users\officemax\appdata\roaming\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\users\officemax\appdata\roaming\mozilla\plugins\npgtpo3dautoplugin.dll
FF - ExtSQL: !HIDDEN! 2009-09-02 03:01; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2012-7-17 554048]
R1 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [2012-7-17 206784]
R1 SBRE;SBRE;c:\windows\system32\drivers\SBREDrv.sys [2013-6-11 101112]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2012-9-29 166320]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
S3 dg_ssudbus;SAMSUNG Mobile USB Composite Device Driver (DEVGURU Ver.);c:\windows\system32\drivers\ssudbus.sys [2011-9-21 77624]
S3 Symantec Core LC;Symantec Core LC;c:\progra~1\common~1\symant~1\ccpd-lc\symlcsvc.exe [2008-2-17 1251720]
S3 UEBZ;UEBZ;c:\users\office~1\appdata\local\temp\UEBZ.exe [2013-6-12 441216]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2013-06-16 15:50:45    --------    d-----w-    c:\program files\CCleaner
2013-06-14 03:22:54    --------    d-sh--w-    C:\found.011
2013-06-13 23:27:16    --------    d-sh--w-    C:\found.010
2013-06-13 17:55:15    --------    d-----w-    C:\366eab9c421c2d96fcef6e403a01ad
2013-06-13 17:37:09    3584    ----a-r-    c:\users\officemax\appdata\roaming\microsoft\installer\{121634b0-2f4b-11d3-ada3-00c04f52dd52}\Icon386ED4E3.exe
2013-06-13 17:37:09    --------    d-----w-    c:\program files\Windows Installer Clean Up
2013-06-13 17:36:13    --------    d-----w-    c:\program files\MSECACHE
2013-06-13 03:06:49    --------    d-----w-    C:\c84656d8fdf2402e9d
2013-06-13 01:37:41    --------    d-----w-    c:\users\officemax\appdata\local\ElevatedDiagnostics
2013-06-12 21:50:33    --------    d-sh--w-    C:\found.009
2013-06-12 21:13:02    --------    d-----w-    c:\program files\Malwarebytes' Anti-Malware
2013-06-12 20:13:19    22856    ----a-w-    c:\windows\system32\drivers\mbam.sys
2013-06-12 20:13:19    --------    d-----w-    c:\users\officemax\appdata\roaming\Malwarebytes
2013-06-12 20:06:27    --------    d-----w-    C:\Quarantine
2013-06-11 21:32:45    42864    ----a-w-    c:\windows\system32\sbbd.exe
2013-06-11 21:32:45    101112    ----a-w-    c:\windows\system32\drivers\SBREDrv.sys
2013-06-09 05:06:26    --------    d-----w-    C:\63f496ee69557e4f173fcefa
2013-06-09 04:49:53    --------    d-----w-    C:\f2ea61c736c459e4aad923
2013-06-09 04:21:46    11091432    ----a-w-    c:\users\officemax\mseinstall.exe
2013-06-09 01:55:17    --------    d-----w-    c:\programdata\Malwarebytes' Anti-Malware (portable)
2013-06-09 01:49:41    --------    d-----w-    c:\programdata\Malwarebytes
2013-06-09 01:49:31    --------    d-----w-    C:\mbar-1.06.0.1003
2013-06-08 13:11:56    --------    d-----w-    c:\windows\pss
2013-06-08 05:15:25    --------    d-----w-    c:\users\officemax\appdata\local\{3DC96C1F-2044-4286-89AB-5CA5183F11DD}
.
==================== Find3M  ====================
.
.
============= FINISH: 14:45:02.77 ===============
 

 



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#2 peace4567

peace4567
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Posted 16 June 2013 - 05:20 PM

Mod Edit: merged these 2 posts with original.~~ boopme

For the past few months the computer has been run only in safe mode. Initially the computer would boot in normal mode but after about 5 minutes all of the windows would say "not responding". I couldnt get any program to work and it seemed as though the computer was constantly processing something that prevented me from using it correctly. This didnt happen in safe mode so that was the only way I could use it. Fast forward to now and Vista won't even load past the welcome screen. It just goes to the dark screen but the desktop background never shows, nor does any programs...just completely black after the welcome screen.
I've searched online for ways to fix it, some involving the regsvr32.exe file, but while in safe mode it says that it cannot be found, although I do see it in the System32 folder on my C drive. I've scanned using malwarebytes, ms security essentials, rkill, spybot, kaspersky rescue disk, microsoft malware removal...but unfortunately I'm still having this issue. Some viruses were detected earlier (and i thought removed) including ZeroAccess, but apparently it's still wreaking havoc on the computer!
I can only use it in safemode. I also have no ability to system restore because all of the points are gone.
A few times upon signing in normal mode there was a prompt that read "login process has failed to create the security option"
I also have issues with uninstalling various programs...my system just wont allow me to :(
In regards to regsvr2, i get the prompt "Cannot find c:\windows\system32\regsvr32.exe", but i see it in the system32 folder.
In safe mode I also get a red shield with an X on the bottom right screen, I cant remember if that is normal to see in safe mode. Prompt regarding Windows Security Alerts.
I dont know if anything else may be helpful but I'd really appreciate some help. Thanks folks!

Edited by boopme, 20 June 2013 - 09:09 PM.


#3 peace4567

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Posted 16 June 2013 - 06:26 PM

update....found a very promising blog....NOW able to boot vista and it doesnt freeze. I've been operating it for a long while without experiencing the "not responding" issue. Only thing is the regsvr32.exe issue still comes up when trying to use malwarebytes



#4 nasdaq

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Posted 21 June 2013 - 09:07 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

--RogueKiller--
  • Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+
  • ===

    Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.

    Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete tab follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Rn].txt (n is a number).
  • ===

    thisisujrt.gif Please download
    Junkware Removal Tool to your Desktop.
  • Please close your security software to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete, depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
  • Please post the contents of JRT.txt into your reply.
  • ===

    Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: http://www.bleepingcomputer.com/combofix/how-to-use-combofix
    Link 1
    Link 2

    IMPORTANT !!! Save ComboFix.exe to your Desktop

    1. Close any open browsers.
    2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    3. Do not install any other programs until this if fixed.


    How to : Disable Anti-virus and Firewall...
    http://www.bleepingcomputer.com/forums/topic114351.html

    Double click on ComboFix.exe and follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt
  • Note: Do not mouse click ComboFix's window while it's running. That may cause it to stall

    Note: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

    Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
    ===

    Third party programs if not up to date can be the cause of infiltration an infection.

    Please run this security check for my review.

    Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
  • ===

    Please paste the logs in your next reply DO NOT ATTACH THEM.
    Let me know what problem persists.





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