Hi folks, not posted many times here but here goes.
Both my wife and I have a laptop each running on a wireless router. Everything has been fine until a few weeks ago when my wife's laptop suddenly decided it would not display VM's homepage as normal.
What she gets is a page full of VM's advertising for all it's services! There is no news, weather. movies, trailers and all the other usual stuff is missing. My laptop is unaffected. Should say that my laptop runs on Vista and the wife's is an XP sp3 machine with both fully updated for Windows. I'm using the Chrome browser and she prefers IE, although she has Chrome installed this still shows the same problem. If we change her homepage to MSN/uk this doesn't exhibit the same issue as Virgins page does.
Have tried all I can think of to resolve this but nothing has helped, still getting the same problem. Have scanned for viruses and malware using various scanners/software to no avail. Have run HJT but can't see anything unusual there. Suspect that it maybe remnants of a virus or even a firewall issue. One thing that does come to mind is that I once installed Prevx 2.0 on her machine and then uninstalled it a long time ago, however Windows security Centre is complaining it is turned off, have tried removing left overs for Prevx but have had no joy no matter what I tried The web address is shown as http://www.virginmedia.com/ , which is the same shown on my vista machine apart from mine doesn't show the http bit.
This problem is not related to our wireless router as we spent over 2 weeks at mother in laws down in Devon using her slow BT connection a few weeks ago and had identical issues there.
Anyone out there who can suggest something I haven't already tried or thought of, have Googled this but nothing matches the exact problem the wife has. Getting to the point where the only thing I can think of is a fresh install........will be a nightmare as she has lots of GAMES installed and will want it all back just how it was before........want to avoid that if at all possible as it will me sorting it for her.
Edited by hamluis, 16 June 2013 - 07:15 AM.
Fixed link - Hamluis.