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All internet explorers fail to open attachments


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22 replies to this topic

#1 blitzinkc

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Posted 15 June 2013 - 09:17 PM

Hi there, I'm using Internet Explorer 9 on my home pc and about 2 months ago started getting errors that this attachment has a virus on every attachment. I am using Windows Vista and need lots of help. Thanks!



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#2 noknojon

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Posted 15 June 2013 - 10:08 PM

Hi -

Can we run a quick first scan to see if there are simple problems -

 

Download Security Check by Screen317 from Here
* Save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.
Note: If any security program requests permission to access the Internet, allow it to do so.

 

Thank You -



#3 blitzinkc

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Posted 16 June 2013 - 09:27 PM

It will not let me download it, says there is a virus.



#4 noknojon

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Posted 16 June 2013 - 10:32 PM

Please read the last line of my instructions again -

You have already said that "getting errors that this attachment has a virus on every attachment" -

 

 

The tool is 100% safe, and I have it on 2 computers now ....................

We use this scan every day in all forum areas -



#5 blitzinkc

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Posted 23 June 2013 - 11:05 AM

No, when I click on the button to download i get a bar that says do you want to run or save. No matter which one I select I get an error that says: "SecurityCheck.exe contained a virus and was deleted"

This happens with anything and everything I do now.



#6 blitzinkc

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Posted 23 June 2013 - 11:06 AM

It never requests permission to access the internet.



#7 Orange Blossom

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Posted 23 June 2013 - 01:04 PM

Do you have access to another computer with which you can download files onto a flash drive or disk?

 

What security programs do you have installed on your computer?

 

I'm moving this topic to the AII forum as it seems that you may be infected.

 

Orange Blossom :cherry:


Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#8 noknojon

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Posted 23 June 2013 - 05:16 PM

Hi -

Try this download (NOTE all are from Bleeping Computer normal downloads)

 

 

Please download Junkware Removal Tool by thisisu to your desktop
Shut down your protection software now to avoid potential conflicts.
Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Post the contents of JRT.txt into your next message.

 

 

Please download AdwCleaner by Xplode onto your desktop.

*Close all open programs and internet browsers.
*Double click on adwcleaner.exe to run the tool.
*Click on Delete.
*Confirm each time with Ok.
*Your computer will be rebooted automatically. A text file will open after the restart.

*Please post the contents of that logfile with your next reply.
*You can find the logfile at C:\AdwCleaner[S1].txt as well.

 

 

Please download TFC, or Temp File Cleaner by Old Timer
Usage Instructions:

  • Download TFC from the download link above and save the file on your desktop.
  • Close ALL running applications as TFC will terminate them before attempting to clean up the temporary files.
  • Double-click on the TFC icon.
  • When the program opens, click on the Start button.  TFC will terminate the Explorer process and all running applications and then begin the process of cleaning out all of your temp folders.
  • When done, press OK to reboot your computer and finish the cleanup.

Note: Depending on how much data is currently stored in the Temp folders, this process can take quite a while to remove all of the files, so please be patient.
 

 

I am hoping there is a small infection that these will "shake loose"

 

Try to install this so I can get some information -

Please download MiniToolBox, Save it to your desktop and run it.
Close any Firefox browsers you may have open
Checkmark the following boxes:
•Flush DNS
•Report IE Proxy Settings
•Reset IE Proxy Settings
•Report FF Proxy Settings
•Reset FF Proxy Settings
•List content of Hosts
•List IP configuration
•List last 10 Event Viewer log
•List Installed Programs
•List Users, Partitions and Memory size.
•List Minidump Files
 
Click Go and copy / paste the result (Result.txt).

 

 

 

Please list your current Antivirus Program(s) and if you have either Malwarebytes Anti-Malware Free and SUPERAntiSpyware Free Installed -

 

 

If this is no help, please run a Disk Check on your main drive -

Run a Disk Check on your C: drive in Windows :
 •Click Start and open Computer

Right-click on C: or your main drive letter and select Properties

•Click on the Tools tab

•Under Error-checking click the Check Now... button

•Mark the 2 boxes next to Automatically fix file system errors and Scan for and attempt recovery of bad sectors

•Click on the Start button

•When the message box pops up, click the Schedule disk check button and >Restart< your computer

•Once your computer restarts it will check the drive, don't press any keys so that it is allowed to do so

This will take over 1 hour (on average) for the 5 stages to run - Please let it finish.

When completed your computer will reboot back to Normal Mode -

 

 

Thank You -



#9 4dude

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Posted 24 June 2013 - 12:05 AM

What he is saying is HIS AV IS NOT LETTING ANY DL's IN..... IT FLAGS EVERYTHING!! (Even if its safe)

I would say try DISABLING YOUR AV AND THEN DL THIS PROGRAM :)


Good luck!

#10 noknojon

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Posted 24 June 2013 - 01:00 AM

OK -

Please try any or all of these steps in Safe Mode with Networking > How to start Windows in Safe Mode

 

Please list any active Security (Antivirus / Firewall) programs -

 

Thank You -



#11 blitzinkc

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Posted 24 June 2013 - 05:17 PM

Results of screen317's Security Check version 0.99.67 
 Windows Vista Service Pack 2 x86 (UAC is disabled!) 
 Internet Explorer 9 
``````````````Antivirus/Firewall Check:``````````````
 Windows Security Center service is not running! This report may not be accurate!
AVG AntiVirus Free Edition 2013  
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 SUPERAntiSpyware    
 Malwarebytes Anti-Malware version 1.75.0.1300 
 Java™ 6 Update 31 
 Java 7 Update 11 
 Java version out of Date!
 Adobe Flash Player  11.7.700.224 
 Adobe Reader 10.1.6 Adobe Reader out of Date! 
 Mozilla Firefox (21.0)
 Google Chrome 27.0.1453.110 
 Google Chrome 27.0.1453.116 
 Google Chrome plugins... 
````````Process Check: objlist.exe by Laurent```````` 
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0 %
````````````````````End of Log``````````````````````
 



#12 blitzinkc

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Posted 24 June 2013 - 05:24 PM

# AdwCleaner v2.303 - Logfile created 06/24/2013 at 17:24:15
# Updated 08/06/2013 by Xplode
# Operating system : Windows Vista ™ Home Basic Service Pack 2 (32 bits)
# User : Owner - OWNER-PC
# Boot Mode : Normal
# Running from : C:\Users\Owner\Desktop\adwcleaner.exe
# Option [Search]

***** [Services] *****

Found : APNMCP
Found : MyFunCards_5mService

***** [Files / Folders] *****

File Found : C:\Program Files\Mozilla Firefox\searchplugins\avg-secure-search.xml
File Found : C:\Users\Public\Desktop\Get The Best Facebook Chat Messenger.lnk
Folder Found : C:\Program Files\Ask.com
Folder Found : C:\Program Files\AskPartnerNetwork
Folder Found : C:\Program Files\AVG Secure Search
Folder Found : C:\Program Files\Common Files\AVG Secure Search
Folder Found : C:\Program Files\Free Offers from Freeze.com
Folder Found : C:\Program Files\jZip
Folder Found : C:\Program Files\MyFunCards_5m
Folder Found : C:\ProgramData\APN
Folder Found : C:\ProgramData\AskPartnerNetwork
Folder Found : C:\ProgramData\AVG Secure Search
Folder Found : C:\ProgramData\blekko toolbars
Folder Found : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\jZip
Folder Found : C:\ProgramData\WeCareReminder
Folder Found : C:\Users\Owner\AppData\Local\AVG Secure Search
Folder Found : C:\Users\Owner\AppData\Local\jZip
Folder Found : C:\Users\Owner\AppData\Local\Temp\APN
Folder Found : C:\Users\Owner\AppData\LocalLow\AVG Secure Search
Folder Found : C:\Users\Owner\AppData\LocalLow\jZip
Folder Found : C:\Users\Owner\AppData\LocalLow\MyFunCards_5m
Folder Found : C:\Users\Owner\AppData\LocalLow\Toolbar4
Folder Found : C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\tvcjwxq4.default\extensions\5mffxtbr@MyFunCards_5m.com

***** [Registry] *****

Key Found : HKCU\Software\APN PIP
Key Found : HKCU\Software\AppDataLow\Software\MyFunCards_5m
Key Found : HKCU\Software\AskPartnerNetwork
Key Found : HKCU\Software\AVG Secure Search
Key Found : HKCU\Software\IM
Key Found : HKCU\Software\ImInstaller
Key Found : HKCU\Software\incredibar
Key Found : HKCU\Software\InstallCore
Key Found : HKCU\Software\jZip
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\jZip
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\MyFunCards_5mbar Uninstall
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D824F0DE-3D60-4F57-9EB1-66033ECD8ABB}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{FCBCCB87-9224-4B8D-B117-F56D924BEB18}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D824F0DE-3D60-4F57-9EB1-66033ECD8ABB}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FCBCCB87-9224-4B8D-B117-F56D924BEB18}
Key Found : HKCU\Software\pc optimizer pro
Key Found : HKCU\Software\PIP
Key Found : HKCU\Software\Softonic
Key Found : HKCU\Software\wecarereminder
Key Found : HKCU\Software\YahooPartnerToolbar
Key Found : HKLM\Software\AskPartnerNetwork
Key Found : HKLM\Software\AVG Secure Search
Key Found : HKLM\Software\AVG Security Toolbar
Key Found : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}
Key Found : HKLM\SOFTWARE\Classes\AppID\{4CE516A7-F7AC-4628-B411-8F886DC5733E}
Key Found : HKLM\SOFTWARE\Classes\AppID\{4FBBF769-ECEB-420A-B536-133B1D505C36}
Key Found : HKLM\SOFTWARE\Classes\AppID\{628F3201-34D0-49C0-BB9A-82A26AEFB291}
Key Found : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}
Key Found : HKLM\SOFTWARE\Classes\AppID\IEHelperv2.5.0.DLL
Key Found : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE
Key Found : HKLM\SOFTWARE\Classes\AppID\TbCommonUtils.DLL
Key Found : HKLM\SOFTWARE\Classes\AppID\TbHelper.EXE
Key Found : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL
Key Found : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI
Key Found : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI.1
Key Found : HKLM\SOFTWARE\Classes\AVG Secure Search.PugiObj
Key Found : HKLM\SOFTWARE\Classes\AVG Secure Search.PugiObj.1
Key Found : HKLM\SOFTWARE\Classes\CLSID\{13119113-0854-469D-807A-171568457991}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{1C950DE5-D31E-42FB-AFB9-91B0161633D8}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{33119133-0854-469D-807A-171568457991}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{35B8892D-C3FB-4D88-990D-31DB2EBD72BD}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{3BDF4CE9-E81D-432B-A55E-9F0570CE811F}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{57CADC46-58FF-4105-B733-5A9F3FC9783C}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{933B95E2-E7B7-4AD9-B952-7AC336682AE3}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{94496571-6AC5-4836-82D5-D46260C44B17}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{9F34B17E-FF0D-4FAB-97C4-9713FEE79052}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{A9A56B8E-2DEB-4ED3-BC92-1FA450BCE1A5}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{AE338F6D-5A7C-4D1D-86E3-C618532079B5}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{BC9FD17D-30F6-4464-9E53-596A90AFF023}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{C339D489-FABC-41DD-B39D-276101667C70}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{CA3EB689-8F09-4026-AA10-B9534C691CE0}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{CC5AD34C-6F10-4CB3-B74A-C2DD4D5060A3}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{D433A9D0-8267-40CB-8AD5-24F22FA5373F}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{D565B35E-B787-40FA-95E3-E3562F8FC1A0}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{D824F0DE-3D60-4F57-9EB1-66033ECD8ABB}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{D89031C2-10DA-4C90-9A62-FCED012BC46B}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{F773BB94-6C19-4643-A570-0E429103D1C3}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{FCBCCB87-9224-4B8D-B117-F56D924BEB18}
Key Found : HKLM\SOFTWARE\Classes\ComObject.DeskbarEnabler
Key Found : HKLM\SOFTWARE\Classes\ComObject.DeskbarEnabler.1
Key Found : HKLM\SOFTWARE\Classes\IEHelperv250.WeCareReminder
Key Found : HKLM\SOFTWARE\Classes\IEHelperv250.WeCareReminder.1
Key Found : HKLM\SOFTWARE\Classes\Interface\{01221FCC-4BFB-461C-B08C-F6D2DF309921}
Key Found : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Found : HKLM\SOFTWARE\Classes\Interface\{0FA32667-9A8A-4E9C-902F-CA3323180003}
Key Found : HKLM\SOFTWARE\Classes\Interface\{23119123-0854-469D-807A-171568457991}
Key Found : HKLM\SOFTWARE\Classes\Interface\{2A42D13C-D427-4787-821B-CF6973855778}
Key Found : HKLM\SOFTWARE\Classes\Interface\{3D8478AA-7B88-48A9-8BCB-B85D594411EC}
Key Found : HKLM\SOFTWARE\Classes\Interface\{3F607E46-0D3C-4442-B1DE-DE7FA4768F5C}
Key Found : HKLM\SOFTWARE\Classes\Interface\{452AE416-9A97-44CA-93DA-D0F15C36254F}
Key Found : HKLM\SOFTWARE\Classes\Interface\{45CDA4F7-594C-49A0-AAD1-8224517FE979}
Key Found : HKLM\SOFTWARE\Classes\Interface\{4D8ED2B3-DC62-43EC-ABA3-5B74F046B1BE}
Key Found : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Found : HKLM\SOFTWARE\Classes\Interface\{6B458F62-592F-4B25-8967-E6A350A59328}
Key Found : HKLM\SOFTWARE\Classes\Interface\{81E852CC-1FD5-4004-8761-79A48B975E29}
Key Found : HKLM\SOFTWARE\Classes\Interface\{95B6A271-FEB4-4160-B0FF-44394C21C8DC}
Key Found : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Found : HKLM\SOFTWARE\Classes\Interface\{B2CA345D-ADB8-4F5D-AC64-4AB34322F659}
Key Found : HKLM\SOFTWARE\Classes\Interface\{B9F43021-60D4-42A6-A065-9BA37F38AC47}
Key Found : HKLM\SOFTWARE\Classes\Interface\{BF921DD3-732A-4A11-933B-A5EA49F2FD2C}
Key Found : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Found : HKLM\SOFTWARE\Classes\Interface\{D83B296A-2FA6-425B-8AE8-A1F33D99FBD6}
Key Found : HKLM\SOFTWARE\Classes\Interface\{E67D5BC7-7129-493E-9281-F47BDAFACE4F}
Key Found : HKLM\SOFTWARE\Classes\Interface\{F773BB94-6C19-4643-A570-0E429103D1C3}
Key Found : HKLM\SOFTWARE\Classes\Interface\{FCC9CDD3-EFFF-11D1-A9F0-00A0244AC403}
Key Found : HKLM\SOFTWARE\Classes\Interface\{FE0273D1-99DF-4AC0-87D5-1371C6271785}
Key Found : HKLM\SOFTWARE\Classes\PROTOCOLS\Handler\viprotocol
Key Found : HKLM\SOFTWARE\Classes\S
Key Found : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi
Key Found : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1
Key Found : HKLM\SOFTWARE\Classes\TbCommonUtils.CommonUtils
Key Found : HKLM\SOFTWARE\Classes\TbCommonUtils.CommonUtils.1
Key Found : HKLM\SOFTWARE\Classes\TbHelper.TbDownloadManager
Key Found : HKLM\SOFTWARE\Classes\TbHelper.TbDownloadManager.1
Key Found : HKLM\SOFTWARE\Classes\TbHelper.TbPropertyManager
Key Found : HKLM\SOFTWARE\Classes\TbHelper.TbPropertyManager.1
Key Found : HKLM\SOFTWARE\Classes\TbHelper.TbRequest
Key Found : HKLM\SOFTWARE\Classes\TbHelper.TbRequest.1
Key Found : HKLM\SOFTWARE\Classes\TbHelper.TbTask
Key Found : HKLM\SOFTWARE\Classes\TbHelper.TbTask.1
Key Found : HKLM\SOFTWARE\Classes\TbHelper.ToolbarHelper
Key Found : HKLM\SOFTWARE\Classes\TbHelper.ToolbarHelper.1
Key Found : HKLM\SOFTWARE\Classes\TBSB07898.IEToolbar
Key Found : HKLM\SOFTWARE\Classes\TBSB07898.IEToolbar.1
Key Found : HKLM\SOFTWARE\Classes\TBSB07898.TBSB07898
Key Found : HKLM\SOFTWARE\Classes\TBSB07898.TBSB07898.3
Key Found : HKLM\SOFTWARE\Classes\Toolbar3.ContextMenuNotifier
Key Found : HKLM\SOFTWARE\Classes\Toolbar3.ContextMenuNotifier.1
Key Found : HKLM\SOFTWARE\Classes\Toolbar3.CustomInternetSecurityImpl
Key Found : HKLM\SOFTWARE\Classes\Toolbar3.CustomInternetSecurityImpl.1
Key Found : HKLM\SOFTWARE\Classes\Toolbar3.SearchProviderManager
Key Found : HKLM\SOFTWARE\Classes\Toolbar3.SearchProviderManager.1
Key Found : HKLM\SOFTWARE\Classes\Toolbar3.TBSB07898
Key Found : HKLM\SOFTWARE\Classes\Toolbar3.TBSB07898.1
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{03119103-0854-469D-807A-171568457991}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{13ABD093-D46F-40DF-A608-47E162EC799D}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{4509D3CC-B642-4745-B030-645B79522C6D}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{93E3D79C-0786-48FF-9329-93BC9F6DC2B3}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{B12920CF-BE13-4C09-890D-1B6EFFFE2FBE}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{B87F8B63-7274-43FD-87FA-09D3B7496148}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{C4BAE205-5E02-4E32-876E-F34B4E2D000C}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{EC4085F2-8DB3-45A6-AD0B-CA289F3C5D7E}
Key Found : HKLM\SOFTWARE\Classes\URLSearchHook.ToolbarURLSearchHook
Key Found : HKLM\SOFTWARE\Classes\URLSearchHook.ToolbarURLSearchHook.1
Key Found : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE
Key Found : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1
Key Found : HKLM\Software\Freeze.com
Key Found : HKLM\SOFTWARE\Google\Chrome\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof
Key Found : HKLM\Software\InfoAtoms
Key Found : HKLM\Software\jZip
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{3614D305-2DBB-4991-9297-750DD60FFC73}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{628F3201-34D0-49C0-BB9A-82A26AEFB291}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{AC5B6CDA-8F90-4740-9A8C-28AC5D3C73FE}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D824F0DE-3D60-4F57-9EB1-66033ECD8ABB}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FCBCCB87-9224-4B8D-B117-F56D924BEB18}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Found : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\063A857434EDED11A893800002C0A966
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AVG Secure Search
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\jZip
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MyFunCards_5mbar Uninstall
Key Found : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin
Key Found : HKLM\Software\PIP
Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]
Value Found : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [Avg@toolbar]

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16490

[OK] Registry is clean.

-\\ Mozilla Firefox v21.0 (en-US)

File : C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\tvcjwxq4.default\prefs.js

Found : user_pref("avg.install.installDirPath", "C:\\ProgramData\\AVG Secure Search\\FireFoxExt\\14.2.0.1");

-\\ Google Chrome v27.0.1453.116

File : C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [15130 octets] - [24/06/2013 17:24:15]

########## EOF - C:\AdwCleaner[R1].txt - [15191 octets] ##########



#13 noknojon

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Posted 24 June 2013 - 05:38 PM

Well done -

Was this in Safe Mode ?

There are many infections showing. Please re-run AdwCleaner and use the Delete button this time.

Re-post a log when finished.

 

Then we can move to the next steps -

 

Thank You -



#14 blitzinkc

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Posted 24 June 2013 - 05:49 PM

# AdwCleaner v2.303 - Logfile created 06/24/2013 at 17:48:41
# Updated 08/06/2013 by Xplode
# Operating system : Windows Vista ™ Home Basic Service Pack 2 (32 bits)
# User : Owner - OWNER-PC
# Boot Mode : Safe mode
# Running from : C:\Users\Owner\Desktop\adwcleaner.exe
# Option [Delete]

***** [Services] *****

***** [Files / Folders] *****

***** [Registry] *****

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16490

[OK] Registry is clean.

-\\ Mozilla Firefox v21.0 (en-US)

File : C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\tvcjwxq4.default\prefs.js

[OK] File is clean.

-\\ Google Chrome v27.0.1453.116

File : C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [15261 octets] - [24/06/2013 17:24:15]
AdwCleaner[R2].txt - [11468 octets] - [24/06/2013 17:29:41]
AdwCleaner[R3].txt - [1186 octets] - [24/06/2013 17:32:54]
AdwCleaner[R4].txt - [1310 octets] - [24/06/2013 17:48:18]
AdwCleaner[S1].txt - [353 octets] - [24/06/2013 17:29:19]
AdwCleaner[S2].txt - [11785 octets] - [24/06/2013 17:29:50]
AdwCleaner[S3].txt - [1247 octets] - [24/06/2013 17:33:10]
AdwCleaner[S4].txt - [1241 octets] - [24/06/2013 17:48:41]

########## EOF - C:\AdwCleaner[S4].txt - [1301 octets] ##########

 

 

 

This is the new result and yes run in safe mode :D



#15 noknojon

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Posted 24 June 2013 - 07:09 PM

It seems that you may have run Delete already as [S4].txt is not a new run.

 

Are you able to run any of the other programs in Safe Mode at this time, and is Normal Mode any better now ?

 

These are the 2 main programs I would like to see if they can be run at all.

As they are installed already, ignore the Download, and just try to Update and run the Quick Scans -

 

Download Malwarebytes' Anti-Malware Free (aka MBAM)
* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.

 

Try for Updates, and then ..............From here down .........
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to reboot the computer after you post the log.

 

Download SUPERAntiSpyware Free (aka SAS)
* Double-click SAS -setup.exe and follow the prompts to install the program.
* At the end, be sure to Check for Updates to be sure it is current
* If an update is found, it will download and install the latest version.

 

Try for Updates, and then .............From here down ..........
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

 

Be sure to reboot the computer after you post the log.

 

 

Also go > Control Panel > Programs and Features and remove all old Java - Current is Version 7 Update 25.

We can install that once the system is a bit more stable.

 

Thank You -






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