I'm a big fan of your website but have not used your services before. I'm a newbie here. I'm helping my neighbor out with a perceived issue:
AMD Turion 64 Mobile Technology MK-38 2.2 GHz
512 MB Ram
32 -bit OS
Vista Home Basic SP2
I am helping my neighbors daughter with her computer. First, I realize that she is woefully low of Ram for this unit. She is taking my advice in adding Ram. She had JZip Icon on her desktop, before I removed it. With the low amount of Ram I didn't think that it was unusual for system to run slowly.
Did not find link on your Bleeping website but found this link through a Google search.
Unable to run malwarebytes in safe mode. Shuts down. no restart.
Unable to run AVG because of memory limitations
She did not have restore disk so I have created an Image with Macrium Reflex. I realize that I likely saved malware in that image as well but at least she can start over in case of catostrophic loss.
Couldn't complete memtest, Windows Memory Test completed and passed.
Couldn't complete HD Test (Hitachi) scan. It just shuts down. No restart
Revo unistaller does not list yahoo toolbar as one of the programs to delete. It is also not listed in Windows programs to uninstall. Yahoo toolbar DOES NOT look like toolbar listed on yahoo website. Yahoo toolbar is installed only on IE. I added Opera and Firefox (very old version) was already installed.
Some BSOD, usually after trying to run boot level scans, I can't remember whether same occurred with malwarebytes but I do remember that computer restarted. Only had one since I installed SP2 but I have not attempted to run malwarebytes in safe mode. Malwarebytes did complete in running Windows normally. No malware after full scan ran on 06-05-13.
Computer seems to be running fairly stably but I want to be sure that there is not malware lurking. In addition now that this toolbar looks suspicious to me it would be a good idea to run scans.