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Computer randomly freezing


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#1 reyin

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Posted 15 June 2013 - 05:14 PM

Usually I can solve my computer problems, but I am at a real loss.

 

This started up just Wednesday. At first I thought my mouse was freezing, but I'm unable to alt+tab or use the windows key while the freezing occurs. It happens for about 10 seconds and then lets back up, and then will freeze again soon after.

 

When this starts to happen, the cursor will hang on whichever it was last, not returning to the default arrow unless I hover over something that turns it back into an arrow. (This part is kind of hard to explain.)

 

My computer is relatively new, just being built a few months ago. It has 16gb Ram so I know that shouldn't be the issue.

Other specs that may be necessary:

64-bit OS

Processor: Intel Core i5-3570k CPU @ 3.40GHz

Windows 7 Pro running Service pack 1



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#2 dc3

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Posted 16 June 2013 - 07:58 AM

Please use the following link to provide us with information about your computer so that we can assist you.
 

 

Please download MiniToolBox  , save it to your desktop and run it.
 
 Checkmark the following checkboxes:
 
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
 Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 reyin

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Posted 17 June 2013 - 12:27 AM

MiniToolBox by Farbar  Version: 16-06-2013
Ran by Des (administrator) on 16-06-2013 at 22:26:08
Running from "C:\Users\Des\Downloads"
Windows 7 Professional Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/16/2013 03:01:22 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.

Error: (06/15/2013 04:31:54 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/15/2013 04:30:37 PM) (Source: Application Error) (User: )
Description: Faulting application name: MVPControlPanel.exe, version: 2.1.111.21241, time stamp: 0x4f5dbb60
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000374
Fault offset: 0x00000000000c40f2
Faulting process id: 0xe7c
Faulting application start time: 0xMVPControlPanel.exe0
Faulting application path: MVPControlPanel.exe1
Faulting module path: MVPControlPanel.exe2
Report Id: MVPControlPanel.exe3

Error: (06/15/2013 04:30:24 PM) (Source: ISCT Agent) (User: )
Description: CAgentState::DoPeriodicSuspendResume    ****Error in initialize NetDetect, status = 0x2

Error: (06/15/2013 03:37:15 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/15/2013 03:36:23 PM) (Source: Application Error) (User: )
Description: Faulting application name: MVPControlPanel.exe, version: 2.1.111.21241, time stamp: 0x4f5dbb60
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000374
Fault offset: 0x00000000000c40f2
Faulting process id: 0xec4
Faulting application start time: 0xMVPControlPanel.exe0
Faulting application path: MVPControlPanel.exe1
Faulting module path: MVPControlPanel.exe2
Report Id: MVPControlPanel.exe3

Error: (06/15/2013 03:35:46 PM) (Source: ISCT Agent) (User: )
Description: CAgentState::DoPeriodicSuspendResume    ****Error in initialize NetDetect, status = 0x2

Error: (06/14/2013 00:30:19 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.

Error: (06/13/2013 09:13:52 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/13/2013 09:12:48 PM) (Source: Application Error) (User: )
Description: Faulting application name: MVPControlPanel.exe, version: 2.1.111.21241, time stamp: 0x4f5dbb60
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000374
Fault offset: 0x00000000000c40f2
Faulting process id: 0xe24
Faulting application start time: 0xMVPControlPanel.exe0
Faulting application path: MVPControlPanel.exe1
Faulting module path: MVPControlPanel.exe2
Report Id: MVPControlPanel.exe3


System errors:
=============
Error: (06/16/2013 09:54:30 PM) (Source: nvlddmkm) (User: )
Description: \Device\Video7!06d7(2640)

Error: (06/15/2013 04:34:19 PM) (Source: Service Control Manager) (User: )
Description: The Hi-Rez Studios Authenticate and Update Service service terminated unexpectedly.  It has done this 1 time(s).

Error: (06/15/2013 04:30:24 PM) (Source: Service Control Manager) (User: )
Description: The MSCamSvc service failed to start due to the following error:
%%2

Error: (06/15/2013 04:30:14 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 4:28:36 PM on ?6/?15/?2013 was unexpected.

Error: (06/15/2013 04:27:30 PM) (Source: nvlddmkm) (User: )
Description: \Device\Video7!06d7(2640)

Error: (06/15/2013 03:35:46 PM) (Source: Service Control Manager) (User: )
Description: The MSCamSvc service failed to start due to the following error:
%%2

Error: (06/15/2013 03:26:37 PM) (Source: VDS Basic Provider) (User: )
Description: Unexpected failure. Error code: 490@01010004

Error: (06/15/2013 02:35:32 PM) (Source: nvlddmkm) (User: )
Description: \Device\Video7!06d7(2640)

Error: (06/13/2013 09:12:34 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.

Error: (06/13/2013 09:12:34 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated with service-specific error %%-1073473535.


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

7-Zip 9.20
Acrobat.com (Version: 0.0.0)
Acrobat.com (Version: 1.1.377)
Adobe AIR (Version: 1.0.4990)
Adobe AIR (Version: 1.0.8.4990)
Adobe Flash Player 11 Plugin (Version: 11.7.700.202)
Adobe Flash Player ActiveX (Version: 9.0.124.0)
Adobe Photoshop CS6 (Version: 13.0)
Adobe Reader 9 (Version: 9.0.0)
Arcane Saga Online (Version: 0)
Asmedia ASM104x USB 3.0 Host Controller Driver (Version: 1.10.1.0)
Asmedia ASM106x SATA Host Controller Driver (Version: 1.3.1.000)
ASRock App Charger v1.0.5
ASRock eXtreme Tuner v0.1.257
ASRock InstantBoot v1.29
ASRock SmartConnect v1.0.6
ASRock XFast RAM v2.0.9
BOSS (Version: 2.1.1)
Broadcom NetLink Controller (Version: 14.8.5.1)
BTGuard 2.6
CameraHelperMsi (Version: 13.51.815.0)
CCleaner (Version: 3.24)
Dota 2
Dropbox (Version: 2.0.22)
EA Download Manager (Version: 5.0.0.255)
erLT (Version: 1.20.138.34)
EVGA Precision 2.0.4 (Version: 2.0.4)
Firestorm-Release (remove only) (Version: 4.4.0.33720)
FlashGet3.7 (Version: 3.7.0.1203)
Gaming Keyboard (Version: 1.00.0000)
Google Chrome (Version: 18.0.1025.142)
Google Update Helper (Version: 1.3.21.99)
Guild Wars 2
Hi-Rez Studios Authenticate and Update Service (Version: 3.0.0.0)
Intel® Control Center (Version: 1.2.1.1008)
Intel® Manageability Engine Firmware Recovery Agent (Version: 1.0.0.36354)
Intel® Management Engine Components (Version: 8.1.0.1281)
Intel® Processor Graphics (Version: 9.17.10.2857)
Intel® Rapid Storage Technology (Version: 11.6.0.1030)
Intel® SDK for OpenCL - CPU Only Runtime Package (Version: 2.0.0.37149)
Intel® Smart Connect Technology 2.0 x64 (Version: 2.0.1083.0)
Intel® USB 3.0 eXtensible Host Controller Driver (Version: 1.0.4.220)
Intel® Trusted Connect Service Client (Version: 1.24.738.1)
Java 7 Update 21 (Version: 7.0.210)
Java Auto Updater (Version: 2.1.9.5)
join.me (Version: 1.9.0.133)
Logitech Webcam Software (Version: 2.51)
LWS Facebook (Version: 13.50.854.0)
LWS Gallery (Version: 13.51.827.0)
LWS Help_main (Version: 13.51.828.0)
LWS Launcher (Version: 13.51.828.0)
LWS Pictures And Video (Version: 13.51.815.0)
LWS Twitter (Version: 13.30.1346.0)
LWS Webcam Software (Version: 13.51.815.0)
LWS WLM Plugin (Version: 1.30.1201.0)
LWS YouTube Plugin (Version: 13.31.1038.0)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Corporation (Version: 9.1.0.0)
Microsoft Office 2000 SR-1 Professional (Version: 9.00.3821)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.4518.1014)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (French) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.4518.1014)
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Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Small Business 2007 (Version: 12.0.4518.1014)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
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Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft WSE 3.0 Runtime (Version: 3.0.5305.0)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Mischief 1.0 (Version: 1.0)
Mozilla Firefox 21.0 (x86 en-US) (Version: 21.0)
Mozilla Maintenance Service (Version: 21.0)
Neverwinter
Nexus Mod Manager (Version: 0.44.11)
NVIDIA 3D Vision Controller Driver (Version: 280.19)
NVIDIA 3D Vision Controller Driver 320.18 (Version: 320.18)
NVIDIA 3D Vision Driver 320.18 (Version: 320.18)
NVIDIA Control Panel 320.18 (Version: 320.18)
NVIDIA GeForce Experience 1.5 (Version: 1.5)
NVIDIA Graphics Driver 320.18 (Version: 320.18)
NVIDIA HD Audio Driver 1.3.24.2 (Version: 1.3.24.2)
NVIDIA Install Application (Version: 2.1002.124.810)
NVIDIA PhysX (Version: 9.12.1031)
NVIDIA PhysX System Software 9.12.1031 (Version: 9.12.1031)
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Settings Alerter (Version: 5.0.0.6907)
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Smite (Version: 0.1.1491.3)
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Trillian
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WebTablet FB Plugin 64 bit (Version: 2.1.0.3)
XFast LAN v6.61 (Version: 6.61)
XFastUSB (Version: 3.02.31)

========================= Memory info: ===================================

Percentage of memory in use: 22%
Total physical RAM: 16267.39 MB
Available physical RAM: 12617.65 MB
Total Pagefile: 32532.97 MB
Available Pagefile: 26349.77 MB
Total Virtual: 4095.88 MB
Available Virtual: 3971.14 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:931.41 GB) (Free:738.67 GB) NTFS
4 Drive y: (Back Up) (Network) (Total:97.66 GB) (Free:45.63 GB) NTFS

========================= Users: ========================================

User accounts for \\CABOOSE-III

Administrator            Des                      Guest                    
UpdatusUser              


**** End of log ****
 



#4 reyin

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Posted 17 June 2013 - 12:39 AM

http://speccy.piriform.com/results/XWJQ3rU3FxpTAdmhJpoQ1LZ



#5 dc3

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Posted 17 June 2013 - 08:37 AM

It looks like one of your problems is related to your Nvidia drivers.  I would suggest that you uninstall and then install the latest drivers for your graphics card.  This should be downloaded from the manufacturer of the graphics card.

 

The Graphics driver should be the last driver uninstalled.  You may find that you will need to restart your computer during the uninstall process in order to continue.

 

When you look in the control panel you should see a group of Nvidia drivers similar to the image below.

 

Nvidia_zps01e691da.png


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#6 nicolas85

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Posted 18 June 2013 - 01:37 PM

I have some problem, freezes happening exactly for 9-10 seconds. Firefox is open in that moment, for first I thought that some addon cause problem or maybe new 320.18 nvidia drivers (i read that some peopel have freeze problem with that versions of driver).

 

After that I reinstall completly windows (i have ghost of system which work great without problem), after ghosting  I update some essential programs to new versions, also and Java and finally discovery that  problem causing JAVA version 7 update 21. I unistall current version and back on JAVA v7 update 17 and finally no freezes anymore.

 

Sorry on bad English.






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