Hello. I am helping my friend with his computer problems.
It started with Antivirus (Kaspersky Anti-Virus 2013) not updating. I tried multiple things, including re-installing, but it didn't help. After re-install I can't even activate it now.
So far I executed Kaspersky Rescue Disk, Windows Defender and Malwarebytes scans (outdated). The last two removed a couple of items, but no other problems were found.
In addition to not being able to update Kaspersky (or activate now) and Malwarebytes, I also can't install Chrome. Not sure if it's all related.
Not sure what to do next.
Thank you for your help. Victoria.
Edited by hamluis, 14 June 2013 - 01:40 PM.
Moved from Win 7 to Am I Infected - Hamluis.