I was recently online surfing for research materials for my classes, and got somehow redirected to a website that I did not recognize. So, I tried to leave, and pressed the back arrow on my browser, but the site would not let me leave, and instead a window popped up asking me if I was sure I wanted to close the page with the option to leave page, or stay on page. So, I clicked leave page, hoping to close the page altogether, but this did not happen. Instead my computer then locked up, and a page opened up covering the entire screen saying that my computer was blocked by the so called, "FBI Cybercrime Division
", an organization that does not exist, and that I need to make a payment using MoneyPack to unblock my PC. I know this is a virus, because it happened to a friend I know, and I remember helping her remove the thing, but I cannot use that method, because apparently the fake cybercrime people have figured out how this was being done, and have strengthened their virus to prevent it.
In order to remove this ignorant ransomware virus, you have to boot into Safe Mode with Networking, and install a program, but you cannot do this now because it will boot to Safe Mode, but as soon as the desktop loads the computer immediately logs off and shuts down again??
Is there any way that I can get to System restore, without needing to boot to Windows?? Because this stupid, fake FBI warning page pops up before you can even get to the desktop....
I am running Windows 7 Home Premium on a Dell desktop PC
Edited by Queen-Evie, 14 June 2013 - 08:58 AM.
moved from Windows 7