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win7 stuck.

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#1 shampo


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Posted 14 June 2013 - 02:36 AM

help!could not lock into win7,it says loading files and directly goes to start up repair could not even lock in using the safe mode,so anyone knows the problem.got win7 cd but do not know how to reinstall it.

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#2 sflatechguy


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Posted 14 June 2013 - 11:54 AM

Try following these steps:


Ignore the first step since you can't get into Safe Mode. Report back once you've tried them and let us know if they worked.


Some other steps you can try are here: http://support.microsoft.com/kb/927392


Does your computer have a recovery partition, or did the CD come with the computer? It's not recommended to use a generic installation CD as you may not have all the correct drivers once the OS installs. If you have a recovery partition, you can try to repair your OS from there.

But if you want to do a reinstall, just put the CD in, start up or restart the computer, and follow the prompts to install the OS. If it won't boot from the CD, you may have to go into the BIOS and select the CD option in the boot order to make sure it tries to boot from the CD before it boots from the hard drive. Make sure you have the product key handy.

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