Hello. I tried the self-help removal guide for the ICE Cyber Crime Center Ransomware on my Windows XP 32-bit. I did all the steps up to the one that says the Hitman Pro should automatically start 15-20 seconds after the lockscreen appears. I waited for 30 minutes and the Hitman Pro never started. I booted from the USB where the files were downloaded to and got the Kickstart black and white screen and pressed 1. Windows loaded, the lock screen appeared and that's where it is stuck. I can't install anything or even click anything so I can't install the DDS to get the logs for you. What should I do? No safe modes work at all. Note: This computer has Credent Encryption software on it, in case that matters.
Edited by thewalkers3712, 13 June 2013 - 09:10 PM.