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searchou.com - Malware? Virus? Can't seem to remove this.


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13 replies to this topic

#1 MrSentinel

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Posted 13 June 2013 - 05:36 PM

Hello,

 

I recently downloaded a torrent from thepiratebay.se. I wound up downloading a bundled program as well called Privitze VPN.  Right away, I noticed something was wrong with my Google home page and went into my Control Panel (Win 7, 64 bit) to remove the program.  I removed it.  I also ran a scan through Norton 360 and no hits showed up for any malware or viruses.  I also ran Malwarebytes and this program too had no hits.  I've gone back into Google several times since then (6/10) and the "searchou.com" still shows up and then switches to google\webhp.  I've had little success searching for ways to restore the browsers (google and ie) to their original state.

 

Can you offer any guidance?


Edited by hamluis, 13 June 2013 - 05:50 PM.
Moved from Win 7 to Am I Infected - Hamluis.


BC AdBot (Login to Remove)

 


#2 Broni

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Posted 13 June 2013 - 06:58 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 MrSentinel

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Posted 16 June 2013 - 03:44 PM

One other quick question, before I begin this process.  Is searchou.com the same thing as searchiu,com?  Now the screen comes up as searchiu.com, but does not jump to google.com\winhp like it has been.  I'm going to start downloading the programs today.  I'll begin the process tomorrow morning.  Thanks for your previous response.



#4 MrSentinel

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Posted 16 June 2013 - 03:50 PM

Okay, here are the results of Security Check.exe

 

 Results of screen317's Security Check version 0.99.64  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 10  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Norton 360    
 WMI entry may not exist for antivirus; attempting automatic update. 
`````````Anti-malware/Other Utilities Check:````````` 
 Java 7 Update 21  
 Adobe Reader XI  
 Google Chrome 27.0.1453.110  
 Google Chrome 27.0.1453.94  
````````Process Check: objlist.exe by Laurent````````  
 Norton ccSvcHst.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 5% 
````````````````````End of Log`````````````````````` 


#5 Broni

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Posted 16 June 2013 - 03:50 PM

Is searchou.com the same thing as searchiu,com?

I believe they come from the same source.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#6 MrSentinel

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Posted 16 June 2013 - 03:57 PM

Here are the results of Farbar Service Scanner

 

Farbar Service Scanner Version: 16-06-2013
Ran by GL2814 (administrator) on 16-06-2013 at 15:56:40
Running from "C:\Users\GL2814\Downloads"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys
[2013-06-12 15:29] - [2013-05-08 01:39] - 1910632 ____A (Microsoft Corporation) 9849EA3843A2ADBDD1497E97A85D8CAE
 
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll
[2013-06-12 15:29] - [2013-05-13 00:51] - 0184320 ____A (Microsoft Corporation) D8129C49798CBBFB2E4351D4B7B8EF9C
 
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
 
 
**** End of log ****


#7 MrSentinel

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Posted 16 June 2013 - 04:05 PM

Here are the results for MiniToolBox:

 

MiniToolBox by Farbar  Version: 16-06-2013
Ran by GL2814 (administrator) on 16-06-2013 at 16:02:38
Running from "C:\Users\GL2814\Downloads"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================
 
 
127.0.0.1 activate.adobe.com
127.0.0.1 practivate.adobe.com
127.0.0.1 ereg.adobe.com
127.0.0.1 activate.wip3.adobe.com
127.0.0.1 wip3.adobe.com
127.0.0.1 3dns-3.adobe.com
127.0.0.1 3dns-2.adobe.com
127.0.0.1 adobe-dns.adobe.com
127.0.0.1 adobe-dns-2.adobe.com
127.0.0.1 adobe-dns-3.adobe.com
127.0.0.1 ereg.wip3.adobe.com
127.0.0.1 activate-sea.adobe.com
127.0.0.1 wwis-dubc1-vip60.adobe.com
127.0.0.1 activate-sjc0.adobe.com
127.0.0.1 adobe.activate.com
 
========================= IP Configuration: ================================
 
D-Link DWA-556 Xtreme N PCIe Desktop Adapter = Wireless Network Connection (Connected)
Realtek PCIe FE Family Controller = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Brainiac-5
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : gateway.2wire.net
 
Wireless LAN adapter Wireless Network Connection 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 1A-BD-B9-D2-EB-5F
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . : gateway.2wire.net
   Description . . . . . . . . . . . : D-Link DWA-556 Xtreme N PCIe Desktop Adapter
   Physical Address. . . . . . . . . : 1C-BD-B9-D2-EB-5F
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::cd3b:7f1a:64ef:9376%11(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.67(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Sunday, June 16, 2013 3:22:33 PM
   Lease Expires . . . . . . . . . . : Monday, June 17, 2013 3:22:32 PM
   Default Gateway . . . . . . . . . : 192.168.1.254
   DHCP Server . . . . . . . . . . . : 192.168.1.254
   DHCPv6 IAID . . . . . . . . . . . : 219987385
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-37-3D-1F-A4-BA-DB-E7-38-79
   DNS Servers . . . . . . . . . . . : 192.168.1.254
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : A4-BA-DB-E7-38-79
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.gateway.2wire.net:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : gateway.2wire.net
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:3049:32aa:93b3:a8f5(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::3049:32aa:93b3:a8f5%12(Preferred) 
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
 
Tunnel adapter isatap.{E1F4C2E3-AEC0-4356-A41B-6D655CB655BC}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{85C85B3F-40EE-427F-ACBD-BADEE6B23533}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
DNS request timed out.
    timeout was 2 seconds.
Server:  UnKnown
Address:  192.168.1.254
 
Name:    google.com
Addresses:  2607:f8b0:4000:803::1000
 74.125.225.229
 74.125.225.230
 74.125.225.231
 74.125.225.232
 74.125.225.233
 74.125.225.238
 74.125.225.224
 74.125.225.225
 74.125.225.226
 74.125.225.227
 74.125.225.228
 
 
Pinging google.com [74.125.225.232] with 32 bytes of data:
Reply from 74.125.225.232: bytes=32 time=418ms TTL=55
Reply from 74.125.225.232: bytes=32 time=428ms TTL=55
 
Ping statistics for 74.125.225.232:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 418ms, Maximum = 428ms, Average = 423ms
Server:  homeportal
Address:  192.168.1.254
 
Name:    yahoo.com
Addresses:  98.139.183.24
 206.190.36.45
 98.138.253.109
 
 
Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=1057ms TTL=49
Reply from 98.139.183.24: bytes=32 time=1072ms TTL=49
 
Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 1057ms, Maximum = 1072ms, Average = 1064ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 13...1a bd b9 d2 eb 5f ......Microsoft Virtual WiFi Miniport Adapter
 11...1c bd b9 d2 eb 5f ......D-Link DWA-556 Xtreme N PCIe Desktop Adapter
 10...a4 ba db e7 38 79 ......Realtek PCIe FE Family Controller
  1...........................Software Loopback Interface 1
 16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 12...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    192.168.1.254     192.168.1.67     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link      192.168.1.67    281
     192.168.1.67  255.255.255.255         On-link      192.168.1.67    281
    192.168.1.255  255.255.255.255         On-link      192.168.1.67    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.1.67    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.1.67    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 12     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 12     58 2001::/32                On-link
 12    306 2001:0:4137:9e76:3049:32aa:93b3:a8f5/128
                                    On-link
 11    281 fe80::/64                On-link
 12    306 fe80::/64                On-link
 12    306 fe80::3049:32aa:93b3:a8f5/128
                                    On-link
 11    281 fe80::cd3b:7f1a:64ef:9376/128
                                    On-link
  1    306 ff00::/8                 On-link
 12    306 ff00::/8                 On-link
 11    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [134528] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [134528] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [168304] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [168304] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (06/13/2013 02:54:39 PM) (Source: Application Error) (User: )
Description: Faulting application name: j4eje6j4.exe, version: 2.1.19163.0, time stamp: 0x515d31f0
Faulting module name: j4eje6j4.exe, version: 2.1.19163.0, time stamp: 0x515d31f0
Exception code: 0xc0000005
Fault offset: 0x0008c8ae
Faulting process id: 0x1388
Faulting application start time: 0xj4eje6j4.exe0
Faulting application path: j4eje6j4.exe1
Faulting module path: j4eje6j4.exe2
Report Id: j4eje6j4.exe3
 
Error: (06/10/2013 03:19:56 PM) (Source: MsiInstaller) (User: Brainiac-5)
Description: Product: Adobe Acrobat 6.0 Professional - English, Français, Deutsch -- Setup has detected that you already have a more functional product installed.  Setup will now terminate.
 
Error: (06/10/2013 03:19:06 PM) (Source: Application Error) (User: )
Description: Faulting application name: Comical.exe, version: 0.0.0.0, time stamp: 0x440cd60a
Faulting module name: Comical.exe, version: 0.0.0.0, time stamp: 0x440cd60a
Exception code: 0xc0000005
Fault offset: 0x00175a7c
Faulting process id: 0x1340
Faulting application start time: 0xComical.exe0
Faulting application path: Comical.exe1
Faulting module path: Comical.exe2
Report Id: Comical.exe3
 
Error: (06/10/2013 03:17:23 PM) (Source: Application Error) (User: )
Description: Faulting application name: Comical.exe, version: 0.0.0.0, time stamp: 0x440cd60a
Faulting module name: Comical.exe, version: 0.0.0.0, time stamp: 0x440cd60a
Exception code: 0xc0000005
Fault offset: 0x00175a7c
Faulting process id: 0xcf4
Faulting application start time: 0xComical.exe0
Faulting application path: Comical.exe1
Faulting module path: Comical.exe2
Report Id: Comical.exe3
 
Error: (06/10/2013 02:56:36 PM) (Source: Application Hang) (User: )
Description: The program BitTorrent.exe version 7.7.3.28706 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 8dc
 
Start Time: 01ce661486562bda
 
Termination Time: 49
 
Application Path: C:\Program Files (x86)\BitTorrent\BitTorrent.exe
 
Report Id: d82b97b5-d207-11e2-a79d-a4badbe73879
 
Error: (02/28/2013 04:18:34 PM) (Source: Application Hang) (User: )
Description: The program waol.exe version 9.7.0.1 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: d8c
 
Start Time: 01ce15f900067fb1
 
Termination Time: 0
 
Application Path: C:\Program Files (x86)\AOL Desktop 9.7\waol.exe
 
Report Id: 5ce9f60a-81ec-11e2-a7bf-00038a000015
 
Error: (02/24/2013 02:53:05 PM) (Source: Application Hang) (User: )
Description: The program waol.exe version 9.7.0.1 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: edc
 
Start Time: 01ce12c8652082b4
 
Termination Time: 12
 
Application Path: C:\Program Files (x86)\AOL Desktop 9.7\waol.exe
 
Report Id: c5e8e709-7ebb-11e2-a8db-00038a000015
 
Error: (02/16/2013 03:38:16 PM) (Source: Application Error) (User: )
Description: Faulting application name: hpqtra08.exe, version: 140.0.212.0, time stamp: 0x4b03eb8e
Faulting module name: MSVCR90.dll, version: 9.0.30729.6161, time stamp: 0x4dace5b9
Exception code: 0xc0000417
Fault offset: 0x0006ccd5
Faulting process id: 0xac4
Faulting application start time: 0xhpqtra08.exe0
Faulting application path: hpqtra08.exe1
Faulting module path: hpqtra08.exe2
Report Id: hpqtra08.exe3
 
Error: (02/15/2013 00:29:17 PM) (Source: MsiInstaller) (User: Brainiac-5)
Description: Product: Network64 -- Error 1500. Another installation is in progress. You must complete that installation before continuing this one.
 
Error: (01/10/2013 04:24:32 AM) (Source: Application Error) (User: )
Description: Faulting application name: ccSvcHst.exe, version: 11.2.3.6, time stamp: 0x4fdbcf1d
Faulting module name: kernel32.dll_unloaded, version: 0.0.0.0, time stamp: 0x50b83c89
Exception code: 0xc0000005
Fault offset: 0x73eb7717
Faulting process id: 0x650
Faulting application start time: 0xccSvcHst.exe0
Faulting application path: ccSvcHst.exe1
Faulting module path: ccSvcHst.exe2
Report Id: ccSvcHst.exe3
 
 
System errors:
=============
Error: (06/15/2013 03:22:53 AM) (Source: DCOM) (User: )
Description: {EA022610-0748-4C24-B229-6C507EBDFDBB}
 
Error: (06/13/2013 03:26:46 PM) (Source: Service Control Manager) (User: )
Description: The hpqcxs08 service terminated unexpectedly.  It has done this 2 time(s).
 
Error: (06/13/2013 03:25:00 PM) (Source: Service Control Manager) (User: )
Description: The HP CUE DeviceDiscovery Service service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (06/13/2013 03:25:00 PM) (Source: Service Control Manager) (User: )
Description: The hpqcxs08 service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (06/04/2013 03:35:40 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the N360 service.
 
Error: (05/26/2013 00:13:15 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
 
Error: (05/25/2013 10:32:32 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Wlansvc service.
 
Error: (05/25/2013 04:16:00 PM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{133FFE24-439A-4E1C-89A6-9075FA274C0D} because another computer on the network has the same name.  The server could not start.
 
Error: (05/24/2013 04:27:16 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
 
Error: (05/24/2013 03:20:26 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the N360 service.
 
 
Microsoft Office Sessions:
=========================
Error: (06/13/2013 02:54:39 PM) (Source: Application Error)(User: )
Description: j4eje6j4.exe2.1.19163.0515d31f0j4eje6j4.exe2.1.19163.0515d31f0c00000050008c8ae138801ce686f8506f9e3C:\Users\GL2814\Downloads\j4eje6j4.exeC:\Users\GL2814\Downloads\j4eje6j4.exe1459ce8b-d463-11e2-a6ad-a4badbe73879
 
Error: (06/10/2013 03:19:56 PM) (Source: MsiInstaller)(User: Brainiac-5)
Description: Product: Adobe Acrobat 6.0 Professional - English, Français, Deutsch -- Setup has detected that you already have a more functional product installed.  Setup will now terminate.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (06/10/2013 03:19:06 PM) (Source: Application Error)(User: )
Description: Comical.exe0.0.0.0440cd60aComical.exe0.0.0.0440cd60ac000000500175a7c134001ce6617c21e7be4C:\Program Files (x86)\Comical\Comical.exeC:\Program Files (x86)\Comical\Comical.exeffdfea6f-d20a-11e2-a2aa-a4badbe73879
 
Error: (06/10/2013 03:17:23 PM) (Source: Application Error)(User: )
Description: Comical.exe0.0.0.0440cd60aComical.exe0.0.0.0440cd60ac000000500175a7ccf401ce661783b29be1C:\Program Files (x86)\Comical\Comical.exeC:\Program Files (x86)\Comical\Comical.exec27a1c5b-d20a-11e2-a2aa-a4badbe73879
 
Error: (06/10/2013 02:56:36 PM) (Source: Application Hang)(User: )
Description: BitTorrent.exe7.7.3.287068dc01ce661486562bda49C:\Program Files (x86)\BitTorrent\BitTorrent.exed82b97b5-d207-11e2-a79d-a4badbe73879
 
Error: (02/28/2013 04:18:34 PM) (Source: Application Hang)(User: )
Description: waol.exe9.7.0.1d8c01ce15f900067fb10C:\Program Files (x86)\AOL Desktop 9.7\waol.exe5ce9f60a-81ec-11e2-a7bf-00038a000015
 
Error: (02/24/2013 02:53:05 PM) (Source: Application Hang)(User: )
Description: waol.exe9.7.0.1edc01ce12c8652082b412C:\Program Files (x86)\AOL Desktop 9.7\waol.exec5e8e709-7ebb-11e2-a8db-00038a000015
 
Error: (02/16/2013 03:38:16 PM) (Source: Application Error)(User: )
Description: hpqtra08.exe140.0.212.04b03eb8eMSVCR90.dll9.0.30729.61614dace5b9c00004170006ccd5ac401ce0c85524f2345C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exeC:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dllca3b7725-7878-11e2-a13c-00038a000015
 
Error: (02/15/2013 00:29:17 PM) (Source: MsiInstaller)(User: Brainiac-5)
Description: Product: Network64 -- Error 1500. Another installation is in progress. You must complete that installation before continuing this one.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (01/10/2013 04:24:32 AM) (Source: Application Error)(User: )
Description: ccSvcHst.exe11.2.3.64fdbcf1dkernel32.dll_unloaded0.0.0.050b83c89c000000573eb771765001cdea05f6fb7a45C:\Program Files (x86)\Norton 360\Engine\6.4.0.9\ccSvcHst.exekernel32.dll89e6171a-5b07-11e2-a853-00038a000015
 
 
=========================== Installed Programs ============================
 
64 Bit HP CIO Components Installer (Version: 7.2.8)
Adobe Acrobat X Pro - English, Français, Deutsch (Version: 10.1.7)
Adobe Flash Player 11 ActiveX (Version: 11.6.602.168)
Adobe Reader XI (11.0.02) (Version: 11.0.02)
BitTorrent (Version: 7.6.1)
BufferChm (Version: 140.0.212.000)
Comical 0.8
Coupon Printer for Windows (Version: 5.0.0.0)
D110 (Version: 140.0.142.000)
Dell Resource CD (Version: 1.00.0000)
Destinations (Version: 140.0.77.000)
DeviceDiscovery (Version: 140.0.212.000)
Free Video Flip and Rotate version 2.1.1.719 (Version: 2.1.1.719)
Google Chrome (Version: 27.0.1453.110)
GPBaseService2 (Version: 140.0.211.000)
HP Imaging Device Functions 14.0 (Version: 14.0)
HP Photosmart D110 All-In-One Driver Software 14.0 Rel. 7 (Version: 14.0)
HP Solution Center 14.0 (Version: 14.0)
HPAppStudio (Version: 140.0.95.000)
HPPhotoGadget (Version: 140.0.524.000)
HPProductAssistant (Version: 140.0.212.000)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.1930)
Java 7 Update 21 (Version: 7.0.210)
Java Auto Updater (Version: 2.1.9.5)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Professional Edition 2003 (Version: 11.0.8173.0)
Microsoft Silverlight (Version: 5.1.20125.0)
Microsoft SQL Server Compact 3.5 SP1 English (Version: 3.5.5692.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Network64 (Version: 140.0.212.000)
Network64 (Version: 140.0.215.000)
Network64 (Version: 140.0.221.000)
Norton 360 (Version: 20.3.1.22)
PS_AIO_07_D110_SW_Min (Version: 140.0.142.000)
QuickTransfer (Version: 140.0.98.000)
Realtek 8136 8168 8169 Ethernet Driver (Version: 1.00.0005)
Scan (Version: 140.0.77.000)
SolutionCenter (Version: 140.0.211.000)
Status (Version: 140.0.212.000)
The Weather Channel App
Toolbox (Version: 140.0.428.000)
TrayApp (Version: 140.0.212.000)
TurboTax 2012 (Version: 2012.0)
TurboTax 2012 WinPerFedFormset (Version: 012.000.1767)
TurboTax 2012 WinPerReleaseEngine (Version: 012.000.0402)
TurboTax 2012 WinPerTaxSupport (Version: 012.000.0164)
TurboTax 2012 wrapper (Version: 012.000.0127)
Unity Web Player (Version: )
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
VideoCam Suite 3.0 (Version: 3.00.031.1033)
Viewpoint Media Player
WebReg (Version: 140.0.212.017)
Windows Live ID Sign-in Assistant (Version: 6.500.3165.0)
WinZip 16.5 (Version: 16.5.10095)
Yahoo! Toolbar
 
========================= Devices: ================================
 
Name: 
Description: 
Class Guid: 
Manufacturer: 
Service: 
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.
 
Name: Photosmart D110 series
Description: Photosmart D110 series
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: HP
Service: 
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
Name: Photosmart D110 series
Description: Photosmart D110 series
Class Guid: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Manufacturer: HP
Service: StillCam
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 25%
Total physical RAM: 6133.18 MB
Available physical RAM: 4547.37 MB
Total Pagefile: 12264.54 MB
Available Pagefile: 10386.35 MB
Total Virtual: 4095.88 MB
Available Virtual: 3969.23 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:581.48 GB) (Free:448.99 GB) NTFS
2 Drive d: () (Fixed) (Total:14.65 GB) (Free:2.66 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\BRAINIAC-5
 
Administrator            GL2814                   Guest                    
 
 
**** End of log ****


#8 MrSentinel

MrSentinel
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  • Local time:04:57 PM

Posted 16 June 2013 - 04:19 PM

Here are the results of Malwarebytes Anti-Malware:

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
 
Database version: v2013.06.16.04
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16618
GL2814 :: BRAINIAC-5 [administrator]
 
6/16/2013 4:15:33 PM
mbam-log-2013-06-16 (16-15-33).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 205402
Time elapsed: 2 minute(s), 32 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
(end)


#9 MrSentinel

MrSentinel
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  • Local time:04:57 PM

Posted 16 June 2013 - 04:41 PM

Here is the mbar & system logs from Malwarebytes Anti-Rootkit:

 

mbar:

 

Malwarebytes Anti-Rootkit BETA 1.06.0.1003
www.malwarebytes.org
 
Database version: v2013.06.16.04
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16618
GL2814 :: BRAINIAC-5 [administrator]
 
6/16/2013 4:28:09 PM
mbar-log-2013-06-16 (16-28-09).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUM | P2P
Scan options disabled: Deep Anti-Rootkit Scan | PUP
Objects scanned: 222335
Time elapsed: 10 minute(s), 2 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)
 
-----------------------------------
 

System log:

 

Malwarebytes Anti-Rootkit BETA 1.06.0.1003
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7601 Windows 7 Service Pack 1 x64
 
Account is Administrative
 
Internet Explorer version: 10.0.9200.16618
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 2.693000 GHz
Memory total: 6431100928, free: 4633776128
 
Downloaded database version: v2013.06.16.04
Downloaded database version: v2013.05.22.01
Initializing...
------------ Kernel report ------------
     06/16/2013 16:28:04
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\system32\drivers\pciide.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\N360x64\1403010.016\SYMDS64.SYS
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\system32\drivers\N360x64\1403010.016\SYMEFA64.SYS
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\system32\drivers\N360x64\1403010.016\ccSetx64.sys
\SystemRoot\system32\drivers\N360x64\1403010.016\Ironx64.SYS
\SystemRoot\System32\Drivers\cdrbsdrv.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\System32\Drivers\N360x64\1403010.016\SYMNETS.SYS
\??\C:\Windows\system32\Drivers\SYMEVENT64x86.SYS
\SystemRoot\system32\drivers\N360x64\1403010.016\SRTSPX64.SYS
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.2.1.22\Definitions\IPSDefs\20130614.001\IDSvia64.sys
\??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys
\??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.2.1.22\Definitions\BASHDefs\20130531.001\BHDrvx64.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\usbuhci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\athrx.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\DRIVERS\Rt64win7.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\drivers\kbdclass.sys
\SystemRoot\system32\drivers\mouclass.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\drivers\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\HdAudio.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\DRIVERS\cdfs.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_dumpata.sys
\SystemRoot\System32\Drivers\dump_atapi.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\drivers\hidusb.sys
\SystemRoot\system32\drivers\HIDCLASS.SYS
\SystemRoot\system32\drivers\HIDPARSE.SYS
\SystemRoot\system32\drivers\USBD.SYS
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\system32\drivers\kbdhid.sys
\SystemRoot\system32\DRIVERS\USBSTOR.SYS
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\WinUsb.sys
\SystemRoot\system32\DRIVERS\WUDFRd.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\system32\drivers\spsys.sys
\SystemRoot\System32\Drivers\N360x64\1403010.016\SRTSP64.SYS
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.2.1.22\Definitions\VirusDefs\20130615.008\EX64.SYS
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.2.1.22\Definitions\VirusDefs\20130615.008\ENG64.SYS
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\mbamswissarmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\psapi.dll
\Windows\System32\ws2_32.dll
\Windows\System32\setupapi.dll
\Windows\System32\normaliz.dll
\Windows\System32\msctf.dll
\Windows\System32\ole32.dll
\Windows\System32\gdi32.dll
\Windows\System32\user32.dll
\Windows\System32\msvcrt.dll
\Windows\System32\nsi.dll
\Windows\System32\sechost.dll
\Windows\System32\oleaut32.dll
\Windows\System32\shell32.dll
\Windows\System32\usp10.dll
\Windows\System32\lpk.dll
\Windows\System32\imm32.dll
\Windows\System32\difxapi.dll
\Windows\System32\kernel32.dll
\Windows\System32\wininet.dll
\Windows\System32\imagehlp.dll
\Windows\System32\urlmon.dll
\Windows\System32\comdlg32.dll
\Windows\System32\Wldap32.dll
\Windows\System32\shlwapi.dll
\Windows\System32\rpcrt4.dll
\Windows\System32\iertutil.dll
\Windows\System32\advapi32.dll
\Windows\System32\clbcatq.dll
\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll
\Windows\System32\comctl32.dll
\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll
\Windows\System32\devobj.dll
\Windows\System32\crypt32.dll
\Windows\System32\cfgmgr32.dll
\Windows\System32\KernelBase.dll
\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
\Windows\System32\wintrust.dll
\Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll
\Windows\System32\msasn1.dll
\Windows\SysWOW64\normaliz.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk4\DR4
Upper Device Object: 0xfffffa8007974060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000078\
Lower Device Object: 0xfffffa800732eb60
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk3\DR3
Upper Device Object: 0xfffffa8007973060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000077\
Lower Device Object: 0xfffffa800732a5a0
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk2\DR2
Upper Device Object: 0xfffffa8007914060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000076\
Lower Device Object: 0xfffffa800732f750
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk1\DR1
Upper Device Object: 0xfffffa800732d790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000075\
Lower Device Object: 0xfffffa800732b610
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa800613b060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IdeDeviceP0T0L0-0\
Lower Device Object: 0xfffffa8005f1c060
Lower Device Driver Name: \Driver\atapi\
<<<2>>>
Device number: 0, partition: 3
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa800613b060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa800613a5e0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa800613b060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8005174e40, DeviceName: Unknown, DriverName: \Driver\ACPI\
DevicePointer: 0xfffffa8005f1c060, DeviceName: \Device\Ide\IdeDeviceP0T0L0-0\, DriverName: \Driver\atapi\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
Device number: 0, partition: 3
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\Windows\system32\drivers...
<<<2>>>
Device number: 0, partition: 3
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 94959DDD
 
Partition information:
 
    Partition 0 type is Other (0xde)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 63  Numsec = 80262
 
    Partition 1 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 81920  Numsec = 30720000
    Partition file system is NTFS
    Partition is bootable
 
    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 30801920  Numsec = 1219459760
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
Disk Size: 640135028736 bytes
Sector size: 512 bytes
 
Scanning physical sectors of unpartitioned space on drive 0 (1-62-1250243728-1250263728)...
Done!
Physical Sector Size: 0
Drive: 1, DevicePointer: 0xfffffa800732d790, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa800732cb90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa800732d790, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa800732b610, DeviceName: \Device\00000075\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 2, DevicePointer: 0xfffffa8007914060, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8007914b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8007914060, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa800732f750, DeviceName: \Device\00000076\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 3, DevicePointer: 0xfffffa8007973060, DeviceName: \Device\Harddisk3\DR3\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8007973b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8007973060, DeviceName: \Device\Harddisk3\DR3\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa800732a5a0, DeviceName: \Device\00000077\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 4, DevicePointer: 0xfffffa8007974060, DeviceName: \Device\Harddisk4\DR4\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8007974b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8007974060, DeviceName: \Device\Harddisk4\DR4\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa800732eb60, DeviceName: \Device\00000078\, DriverName: \Driver\USBSTOR\
------------ End ----------
Scan finished
=======================================
 
 
Removal queue found; removal started
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\bootstrap_0_1_81920_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_r.mbam...
Removal finished


#10 MrSentinel

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Posted 16 June 2013 - 04:45 PM

And finally, here are the results from Rkill:

 

Rkill 2.5.3 by Lawrence Abrams (Grinler)
Copyright 2008-2013 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 06/16/2013 04:43:03 PM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * Explorer Policy Removed:  NoActiveDesktopChanges [HKLM]
 
Backup Registry file created at:
 C:\Users\GL2814\Desktop\rkill\rkill-06-16-2013-04-43-04.reg
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * Windows Defender Disabled
 
   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001
 
Checking Windows Service Integrity: 
 
 * Windows Defender (WinDefend) is not Running.
   Startup Type set to: Manual
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * HOSTS file entries found: 
 
  127.0.0.1 activate.adobe.com
  127.0.0.1 practivate.adobe.com
  127.0.0.1 ereg.adobe.com
  127.0.0.1 activate.wip3.adobe.com
  127.0.0.1 wip3.adobe.com
  127.0.0.1 3dns-3.adobe.com
  127.0.0.1 3dns-2.adobe.com
  127.0.0.1 adobe-dns.adobe.com
  127.0.0.1 adobe-dns-2.adobe.com
  127.0.0.1 adobe-dns-3.adobe.com
  127.0.0.1 ereg.wip3.adobe.com
  127.0.0.1 activate-sea.adobe.com
  127.0.0.1 wwis-dubc1-vip60.adobe.com
  127.0.0.1 activate-sjc0.adobe.com
  127.0.0.1 adobe.activate.com
 
Program finished at: 06/16/2013 04:44:13 PM
Execution time: 0 hours(s), 1 minute(s), and 10 seconds(s)

Edited by MrSentinel, 16 June 2013 - 04:46 PM.


#11 Broni

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Posted 16 June 2013 - 06:39 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


=============================================================================

p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


=======================================

p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#12 MrSentinel

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Posted 29 June 2013 - 12:51 PM

Hi, Broni.  Sorry it took me so long to get back to this.

 

Okay, here's the results from the AdwCleaner.exe:

 

# AdwCleaner v2.303 - Logfile created 06/29/2013 at 13:03:08
# Updated 08/06/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : GL2814 - BRAINIAC-5
# Boot Mode : Normal
# Running from : C:\Users\GL2814\Downloads\adwcleaner.exe
# Option [Delete]
 
 
***** [Services] *****
 
 
***** [Files / Folders] *****
 
 
***** [Registry] *****
 
 
***** [Internet Browsers] *****
 
-\\ Internet Explorer v10.0.9200.16611
 
[OK] Registry is clean.
 
-\\ Google Chrome v27.0.1453.116
 
File : C:\Users\GL2814\AppData\Local\Google\Chrome\User Data\Default\Preferences
 
[OK] File is clean.
 
*************************
 
AdwCleaner[S3].txt - [665 octets] - [29/06/2013 13:03:08]
 
########## EOF - C:\AdwCleaner[S3].txt - [724 octets] ##########

 


Edited by MrSentinel, 29 June 2013 - 01:05 PM.


#13 MrSentinel

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Posted 29 June 2013 - 01:12 PM

And here are the results of the JRT program:

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.4 (05.06.2013:1)
OS: Windows 7 Home Premium x64
Ran by GL2814 on Sat 06/29/2013 at 13:07:21.15
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{9743E4CB-0FA5-47F3-8E7E-1A66AF90243B}
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 06/29/2013 at 13:10:52.95
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


#14 Broni

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Posted 29 June 2013 - 06:31 PM

Eset?


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





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