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Missing space on external hard drive...wtf?


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#1 computergeek522

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Posted 13 June 2013 - 01:53 PM

I have a 1 TB external hard drive that I use solely for storage of video files.  I was transferring some files over to the drive from my laptop this afternoon and got an error message telling me that I didn't have enough space left on the drive to complete the transfer.  That didn't make sense to me, because the files I was transferring only totalled about 40 GB and there should be much more space left than that!

 

When I checked the space left on the drive, though, Windows Explorer is telling me that there is only 55.7 GB left on the drive.  But that makes absolutely no sense, because I added up the size of every file on that drive at the moment and they only add up to a total of 353.53 GB.  There should be nearly 700 GB left on that drive!

 

So I can't figure out where the other space went.  It makes no sense to me.  I enabled the whole "hidden files and folders" option so I could see if there was anything hiding there that I couldn't see, but...well, I can't see anything.  This is driving me nuts, because without the full capacity of the drive, it's pretty much useless to me.

 

Can anyone provide any insight into this?


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#2 GreenGiant117

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Posted 14 June 2013 - 12:26 PM

can you take a screenshot of the drive's properties window?

 

to do this Open My Computer > Right click on the drive in question > Click properties

Then hit Ctrl+Pint Screen then paste it here , or into paint then save it and upload it






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