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Cannot disable Ghostery add-on in IE9


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#1 GoshenBleeping

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Posted 12 June 2013 - 10:31 AM

Platform: Windows 7 Home Premium 64 bit
IE9 32 bit
 
HELP!! For some reason, I cannot disable the Ghostery add-on for IE9. This problem occurs for accounts with or without admin privileges, & also occurs even when I launch IE9 as Administrator. For all other add-ons, the 'disable' button in the 'Manage add-ons' dialog box works fine. But for Ghostery, the disable button is greyed out & does not allow me to access this button. Does not matter if I launch IE9 as Administrator, the problem still occurs.
 
Note that I do not want to uninstall Ghostery for IE. I tried that & then when I launched IE9 after the uninstall, the message "Ghostery is loading..." was displayed, nothing happened, & IE9 froze & was then unusable.
 
So how do I disable Ghostery for IE9 if the above will not work?
 
Thank you.

 

 



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#2 quietman7

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Posted 12 June 2013 - 10:59 AM

I do not know anything about the program as I've never used it. If no one else is able to assist you, then I suggest you contact the vendor: Ghostery: Ask a Question
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#3 sikntired

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Posted 12 June 2013 - 11:32 AM

Hi,

 

You might try this:                                    

  1. Open Internet Explorer.
  2. Open TOOLS – Manage Add-Ons
  3. Right click on “Ghostery” & select ‘Disable’
  4. Right click on “Ghostery BHO” & select ‘Disable’
  5. Close Internet Explorer & shutdown your computer.
  6. Power it up again and hold F8. You should start in the SAFE MODE here.
  7. Login and go to c:\program files (x86)\GhosteryIEplugin
  8. Delete the folder
  9. Reboot

 

Mod Edit: Above Taken from

 

.http://kurtsh.com/2011/10/09/info-uninstalling-ghostery-for-internet-explorer-9-0/


Edited by boopme, 13 June 2013 - 10:36 AM.


#4 GoshenBleeping

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Posted 12 June 2013 - 12:40 PM

sikntired, your method should work, but it does not. When I right click on Ghostery, the disable option is greyed out - I cannot choose it.



#5 quietman7

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Posted 12 June 2013 - 12:42 PM

GoshenBleeping already tried Manage Add-ons... and said the Disable button for Ghostery was greyed out so he could not use it.

Edit: Sorry GoshenBleeping...we posted about the same time.
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#6 GoshenBleeping

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Posted 12 June 2013 - 12:55 PM

I do not know anything about the program as I've never used it. If no one else is able to assist you, then I suggest you contact the vendor: Ghostery: Ask a Question

 

I would love to report this problem to Ghostery, the vendor, however their web site for reporting problems does not work. After inputting my problem description, & clicking on 'Post', they attempt to display a screen where I can login via my Google username/password. However this screen never appears and my browser eventually times out. I have tried this over several days with the same result.



#7 quietman7

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Posted 12 June 2013 - 01:54 PM

Looks like you were finally able to ask your question here and receive a reply.

Unfortunately, there is no way to disable Ghostery in IE. One suggestion would be to go into your blocking options section and Unselect all of the trackers.. and turn off the alert bubble in the advanced options. That way.. you are basically running Ghostery, but its not doing anything. so.. in essence.. disabled.


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#8 sikntired

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Posted 12 June 2013 - 05:07 PM

@GoshenBleeping

 

Sorry for the redundant answer previously. Were you informed that once installed Ghostery cannot be uninstalled ? You know, it's hard for me to believe that there is not a tool or utility that cannot undo an add-on or plug-in.

 

This is fascinating and warrants further research.

 

Regards.......



#9 quietman7

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Posted 12 June 2013 - 05:46 PM

IMO any program that does not want to "play nice" on my computer does not deserve the hard drive space it occupies.
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#10 GoshenBleeping

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Posted 13 June 2013 - 09:07 AM

I really regret that I ever installed Ghostery. The app does work correctly. But I cannot uninstall it & still have my browsers work properly. The developers of Ghostery should be shot!

 

The best I can do to shut Ghostery is to not have it check or block any web sites. So the app just ends up being loaded and not doing anything.

 

I will try and contact the developers for more info & post here if I learn anything.



#11 sikntired

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Posted 13 June 2013 - 09:23 AM

Thanks for the update GoshenBleeping. Since your post I have also reached out to see if anyone has a resolution. Will post back if anything promising develops.



#12 quietman7

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Posted 13 June 2013 - 10:18 AM

Their "Official Responses" : How do I uninstall Ghostery?
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